The car repair industry has a HORRIBLE reputation. (rightfully so IMHO)…read more But every once in a while you find a car repair shop that is run by a honest, solid, reputable group. (In this case it's been in the family) I've driven right by this place lot's of times. Never gave it a 2nd thought. Until.... my current car guy (norwich tire, their awesome!) didn't have the diagnostic equipment to figure out why my Chevy S-10 was ready to stall at every stop. I really trust Bob at Norwich Tire (NT been in the industry, same location for a couple generations) and asked him to recommend someone. With out any hesitation he suggested 2 different local companys. I thought I'd give Charlie & Dougs a try. When I walked in to their place, I was SHOCKED! The place is so clean, well organized, virtually spot-less and the people were friendly, incredibly knowledgeable and right on top of things. It went off like clock work. They called, explained the problem, answered all my questions. No unpleasant surprises... In fact I'm thrilled with the great job they did, how I was treated and just how professional and trust worthy they were. So if you're local or if you just blew into town for a run at the casinos, I had a great experience with these guys. Bottom line, I'm a tuff and vocal consumer & I don't pull any punches and I'll go back to them in a heart beat. Johnny Bogs

I've brought a couple different cars to these guys over the years for a whole range of things from…read morediagnostic issues, tune-ups and bigger repairs. I really like the crew here and they we're honest and fair. They told me things that saved me money when they could have easily ripped me off. They are good at communication and also well versed and skilled at car repair... I highly recommend this shop

I have brought my car to CIC-Rich's Service Center 3 times…read moreand every time I received excellent and expedient service. Don and his crew are top notch. Best place around for dependable, honest service

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

My car was not feeling good and a friend told me about this particular place and the machanic was…read moregreat he found the problem and fixed it with no other problems you get if you take it somewhere else,Jim was the machanic that I talked to and he knows his work and I recommend him to anyone who has problems ,he is the best.

I have known James for years. He is the only person I truly and completely trust with mine, and my…read morefamily's vehicles. He is smart, knows his cars, and about as fair as it gets with pricing. With so many "YouTube Mechanics" now doing repairs, it is hard to find a true automotive tech to work on your vehicles.

What can I say, from Scott the owner, Jake his son, all the guys behind the desk and of course all…read morethe techs. This place is amazing. cant speak any higher than that about the care and service that I have received in the last six years since we moved to CT. Thanks so much for taking care of all of my Autos. You're the best in town ! Mike D.

I had been to be Stilly's several times and they always have treated me right and I walked away…read moresmiling. This time it was a "Check Engine - Fail Camshaft Position." They fixed that and a few other problems they noted that I had fixed and my car is running great now.

I went there for a particular truck, I knew what I wanted for mine and I ended up going home the…read moresame day with the new truck,hassle free. Alex was very professional.

This was the second vehicle purchase from premier. Steve, Jason and Scott are the best! The buying…read moreexperience was beyond easy. Highly recommend this dealership to everyone we know.

Friday afternoon, just returned from the airport. Needed to run out for some errands and surprise,…read morelow tire pressure alert out of nowhere. With an important trip an hour plus away on Monday, I needed help. I called Marlin and explained the situation, and he told me to bring the car over and he'd take a look. I was there 20 minutes later, and Marlin met me and quickly found a machine screw in the tread of the tire. 10 minutes later the tire was plugged, and I was on my way. I cannot say enough about his friendly, courteous, and professional service. This is EXACTLY the type of service that is now absent in most industries, but you can absolutely find it here at Broadway Auto. Thank you, Marlin!

Had a low/flat tire on a rental car that Budget blew off. On a semi emergency basis, I called…read moreBroadway to see if they could help. I explained my situation and they told me to come in and they would fit me in. After arriving, I waited less than 30 minutes and was on the road again. They charged me a nominal fee. As an out of towner in an emergency situation, they could have charged me almost anything and I would have had to pay it. I could not have been more pleased with their response and service. I highly recommend them.

One of the most honest mechanics I've been to. If you have an Audi or Volkswagen this is the place…read moreto go. Experts in these vehicles and half the cost of a dealership. The service manager, Bonnie is friendly and knowledgeable and if you ask for K.C. you won't be disappointed!

Great VW service! Call Bonnie ( survive manager) to find out what they can do for your VW needs.read more

Service is great and the repairs are done well. I hate to give a bad review, but I was blindsided…read moreby the price. It was far too much, and I never got a call or quote prior to the work being done. I'll still go back, but prepared next time.

Awesome service quality of work is excellent. Mechanics go above and beyond. Prices very reasonable.read more