This pool facility is very nice. The staff is great, facility is clean, and the pool is not over…read morecrowded. The water temp is comfortable. I come here during the week to do open swim (I do the walking and swimming without lanes.) They have weights and noodles you can use as well as kickboards. You can pay for monthly classes or do drop-ins. Chula Vista residents and senior citizens get in for $7.

Outdated pool and locker room, no secure locker, not able to bring your own lock. The lady in…read morecharge of the pool operation is mean, and rude. Apparently she's been working there for long time and doesn't care about the customer. There are many seniors with walkers, canes and wheels chairs and she just doesn't care about their well being. Her focus is to lock up the door as soon as the pool closes. The pool hours are still on pandemic operating hours, it closes at 2.30pm till 4pm???? Why close the pool in the middle of the day and weekend? The hours are not clearly posted on the entrance, only in fine print. The city of Chula Vista has the funds to run the facility with longer hours but don't. If the city pay lifeguards according to market rate, they can find lifeguards. The YMCA has 6 lifeguards for a pool smaller than this pool. The worst locker room, shower only drip when more than 1 person turn it on. The shower tower is the same type on public beaches, it's not acceptable in 2024. Chula Vista funding is not well spent for the general public, instead, the funding is spent on the wealthy East Lake areas!

Day 2. This place is awesome. Very clean and the staff is pleasant and accommodating . Can't beat…read morethe price $4 for adults and $2 for kids. Recreational swim is from 12-3. The kids love it

This pool is not handling Covid very well at all. Since high school water polo has been allowed to…read moreplay, the city has allowed each pool to create it's own rules about how spectators are treated. It was not covid restrictions... it was a dictatorship. It's one thing to have number of spectators restrictions - I get that. 9 per side... it's tight when other pools have 13-15.. but I get it. But they had you literally sit 6' apart from your FAMILY.... I was made to sit 6' from my own CHILDREN!!! LOL. We ended up sitting outside and watching through the fence so other adults could watch. Then we couldn't stand/sit near the outside fence because if the fire department comes.... really? I'll move our lawn chair if they come. Idk. I get regulations but you have to be reasonable for an outdoor event. And fair.... same rules for the home team and visiting would have been nice. The manager seemed to relish in her power.

Kareli was super helpful! She helped trouble shoot our app having issues! The gym is really nice…read moreand the upstairs loop is pretty cool to walk around during hot days. Thank you, Kareli!

The manager is not friendly at all!! As a matter of fact, many of the front desk staff don't even…read moregreet you when you enter because they're too busy on their phones. Don't bother going Sunday mornings or afternoons because you may not find parking. Spots are taken by the church next door. Why they don't put up a sign that says "gym parking only" is beyond me. Not always clean either. Goes days without paper towels. And for a while there was scaffolding in the water fixing the roof. This happened for a while weekend and some people actually swam in the water. The good- I like the running area and the equipment. It's mostly management that's bad.

Family owned and operated. He will bend over backwards to do the job. Professional and Polite.read more

I have been having horrible trouble getting my pool cleaned and we haven't been able to swim in…read moremonths. I've called time and time again and they keep sending them same person, HE DOESNT DO ANYTHING OF WHAT HES SUPPOSED TO.

I have had Allife since 2009 and they are a great pool service. Always looks out the customer when…read moredoing repair when something breaks.

My pool turned green... I called allife and they fixed it quickly for cheaper than anyone else…read morewould!! Would highly recommend, I ended up keeping them and they service my pool still. Great job!!

Big shoutout and thank you to Matthew at Aquaguard Pool Fences! I shopped around with several pool…read morefence vendors, but I could tell pretty quickly that I'd be moving forward with Matthew. From the start, he was honest, transparent, and never once used high-pressure sales tactics (which I really appreciate). His quote came in fair compared to others I received, and he took the time to really understand our needs. We needed the fence as part of the process to become resource parents for San Diego County foster youth, and Matthew was incredibly thoughtful in helping us make sure everything aligned with CA code requirements. He even encouraged us to confirm details with our social worker and was flexible when we hit a small curveball with elevation changes from a nearby step. Installation day was seamless, about 4 hours for 136 feet of 5-foot fencing, and the finished product looks amazing (pictures don't lie!). He also went above and beyond by cleaning up the area, walking us through how everything works, and making sure we felt comfortable using the gate and removable sections. What really stood out was how easy and genuine he was to work with, it felt more like talking to a friend than a vendor. Plus, the lifetime warranty is a huge bonus and something we didn't see with other companies. I highly recommend Aquaguard and Matthew if you're looking for quality work, professionalism, and someone who truly cares about getting it right.

We had a great experience with AquaGuard Pool Fences. Matthew was incredibly responsive and came…read moreout promptly to provide a quote. During the consultation, he took the time to explain the installation process, answer all of our questions, and educate us on the best approach for our pool. His pricing was fair, and the installation was quick, professional, and hassle-free. The finished fence looks fantastic, and most importantly, it gives us peace of mind knowing our kids and pets are safe around the pool. We're extremely satisfied with the entire experience and would highly recommend Matthew and AquaGuard Pool Fences to anyone looking for a quality pool fence installation.

I am writing to formally bring to your immediate attention a severe operational and safety failure…read morethat occurred at the Balboa Super Sport location in San Diego. On the consecutive late-night shifts of July 4 and July 5, 2026, the facility was left completely unstaffed for an eight-hour window starting at the 10pm shift. Operating a 100,000-square-foot high-volume fitness facility with zero employee oversight during these hours presents an unacceptable risk profile and a profound breach of the standard duty of care. In a high-risk environment of this scale, the total absence of personnel creates staggering liability. Had a member experienced a critical medical emergency, sustained a severe injury under a heavy lift, or had a physical altercation or security breach occurred, the lack of immediate staff response would be entirely indefensible. This operational gap placed both the members and the organization in a position of extreme vulnerability. Furthermore, reliable internal sources indicate that this lack of coverage was not a standard scheduling oversight, but rather the result of inter-club politics and regional friction between the La Jolla UTC and Imperial Avenue locations regarding sales credit allocation. Allowing regional rivalries and internal metrics to compromise basic facility safety and operational security represents a severe breakdown in leadership. Given the gravity of this situation, it is imperative that upper management intervene immediately to investigate this systemic failure, address the underlying operational conflicts, and implement strict protocols to ensure a facility of this magnitude is never left exposed again. I expect a prompt review of this matter to restore standard safety and professional oversight at the Balboa location.

Came for the for 3-day free pass and went in at 12 AM…read more I come to the service desk to this African American lady talking to a bigger guy with a pony tail. She glances at me and starts talking to him again. I'm just standing there waiting patiently and I notice in my peripheral vision that she stares at me one more time. Decides to not even talk to me at all and glances back at him talking about things not related to work at all, lol. To grab her attention I had to glare at her to which the guy notices and points towards me to actually talk to me. She doesn't say good morning at all, or.. anything at all matter of fact. So I have to properly greet myself and let her know what I was there for, to activate my 3-day free pass. Three words only came out of her mouth; read the sign, while pointing at it. Yeah, no. I couldn't read it, BECAUSE IT WAS ORIENTED IN A MANNER THAT I COULDN'T READ IT. Those were the only three words that came out of her mouth, right after that she just went back to straight yapping which was hysterical. If I entered the gym and saw the huge pink sign properly displayed, maybe I would've read it and went "Oh gee, maybe I can't do this 3-day free pass thing!" I had to go through a solid 5 minutes of her glancing and ignoring me just for the big reveal that it was on a sign that literally in an orientation that I wasn't able to read when walking in.