We put our 95-year-old mother who had serious memory issues in Parkland memory care, and they were…read moreabsolutely wonderful. Took good care of her really were sincerely interested in her well-being. About a year and a half later she had a terrible stroke and went to the hospital. Parkland said let's bring her home because you have eight brothers and sisters and we'll have a hospital bed and a 24 hour nurse so you guys can visit with your mother. She passed a week later, and everyone in the family got to see her, or get a telephone conference, to say they loved her. We highly recommend Parkland memory care for your consideration.

3 months ago I opted to move my mother to Parkland Memory Care even though the assisted living…read morefacility she was at had an impressive memory care unit. Through experience I have come to believe that staff turnover is highly correlated to quality and consistency of care. As I searched I was looking for an intimate and clean setting with low staff turnover as an indicator that the staff were happy in their job and therefore capable of providing consistent high quality care. Many, if not most at Parkland have been there 5-6 years. It was no contest. Parkland is a great facility, built specifically for memory care patients. What truly impresses, though, is the caring, attentive nature of the staff...and I mean everyone from the executive director to the caregivers!! They actively engage the residents and are kind, attentive and respectful. I am so happy I made the choice to take her to Parkland. She recently passed but loved her time there, especially loved the staff and the residents. If you have choice, you need to look at Parkland first. Incredible!

This was one of the best decisions I could have made for my Mother in my search for an assisted…read moreliving facility. From the time I spoke with the owner, Jean, over the telephone I knew it would be a good fit. We met up a day later and her warm personality was refreshing. The even told me "I would love to take care of your Mom" and she did an exemplary job of it. This place is such a warm friendly atmosphere there. They really did treat my mother like family, she was 99 years old, so they called her "Momma". I did look up reviews about the facility and everything I read in the previous reviews matched what I experienced. The staff take special care with all the residents. That is hard to find in this industry. So I felt blessed to have been able to find Twilight Haven Assisted Living - Mesa. The medical faculty, staff and residents were so sweet, caring and showed so much compassion, and the facility was kept so clean. If you are considering a "good place for a loved one".....Well you will find it here! It was nothing short of a miracle to actually find them. My Mother is no longer with us but I am so glad her last place of residence was here among her other found family. Thank you again Jean and your staff for doing such a phenomenal job taking good care of Mom. You are still family to me and I will never forget how much love you all showed Mom. May you have continued success in your wonderful business of caring for others.

Great community great leaders in their community and Ms. Fernandez is doing an absolute fantastic…read morejob with community events for their community

My father moved here to the independent living less than a year ago (rate for non refundable…read moredeposit was $2500) and has had so many issues that I am throwing away that money and putting a new $2500 on a new facility to get him out of here. Despite all the issues, I don't have this kind of money to waste in one year but his health has deteriorated dramatically by the lack of good nutrition in the dining room. At this time, at least seven other groups are moving out this month - so very high residential turnover because the food. You pay $2900 for a one bedroom with horrible food. Go shop around somewhere for the same money and get better food. Don't throw away your deposit like I have to by moving it your loved one there. Most aren't local and can't go take food and visit almost daily like I could and it is super unfortunate as the building has potential with nice layout and floor plans with beautiful trees. Additionally I received a call one day asking when he was moving because they rented out his place of which I had paid for through the entire month already. So I'm addition to keeping my $2500 they were planning to work on double dipping on the property we rented. He gave his notice that he would be vacating on or before a certain date late June. So Mid June they had decided they were going to assume his 30 day notice was from the date he was considerate enough to put his notice in, not the date we were moving. The site director is young and nice, but doesn't have the support to run a facility alone and the seasoned director who is supposed to be in charge is never around either. First the food has small portions, generally cold with horrible quality. He sends me pictures and I feel horrible that he can't get enough to eat. I made my way up the chain and called corporate office. The response was a call from the local cook. He didn't really care. No one from the leadership team called. He has had diarrhea at least five times since moving in and has lost at least ten pounds. Bees continue to congregate and he was told they would get to it when they can. He is allergic. See the pic right outside his window. He doesn't do activities but they seem nice enough. He doesn't use the transportation but I'm sure it works fine as well. He will be moving to a brand new facility with lots of light, encouraged use of the on property grill as well as gourmet food selections. He couldn't use the grill at Sunrise when he wanted despite what we were told during our tour. It was not an option to have use of the grill whenever he wanted it. The activities director (Mary) was the glue that held everything together and encouraged positivity throughout and she is no longer there and the vibe has just become bleak. Finally, we had two full bottles of medicine go missing and was reported but nothing was done.

My Uncle was in Rehab at Friendship Village after surgery. Amazing staff, kept us informed all the…read moreway along. Very professional, caring and attentive. Unfortunately he passed ate first part of June 2023. I cannot say enough good about the staff and facility. Very pleased with their service

Horrible, no confidence in the care of a loved one that ultimately had to suffer and be transferred…read moreto a hospital. Developed a bed sore and was malnourished during their stay

Clearwater Agritopia truly made this past Mother's Day magical for our family. After our amazing…read moremom suffered a hemorrhagic stroke on April 14th, she spent time in the hospital and then a rehabilitation facility. Following her release, both of our parents moved into Clearwater Agritopia Assisted Living. Our large family has always come together to celebrate Mother's Day at our parents' home, so this year we were unsure how we'd honor that tradition. Clearwater Agritopia stepped in with incredible kindness and extra effort. Despite already hosting a large and elegant Mother's Day brunch for their residents, they graciously agreed to accommodate our entire family. Brian, the Culinary Director, extended the brunch hours and ensured there was enough delicious food for our group of 25. The food was phenomenal--from the prime rib to the "Marry Me Chicken," garlic lemon parmesan broccoli, candied carrots, mascarpone mashed potatoes, and a wide array of desserts. Everything was flavorful and cooked perfectly. As someone with celiac disease, I was especially grateful that Brian took extra steps to make sure I could safely enjoy almost everything on the buffet. That kind of care and consideration meant the world to me. For our event, we were given a large, beautifully arranged private dining room, allowing our entire family to sit together and honor our mother's strength and her ongoing recovery. It was a truly special moment for all of us, made possible by the extraordinary team at Clearwater. I feel also need to add here that the Clearwater experience goes beyond just one day. In the weeks since my parents moved in, I've spoken with many residents, and every single one has shared how much they love living at Clearwater. Now, I understand why. Every staff member we've encountered--whether from dining, culinary, maintenance, housekeeping, healthcare, or administration--has been exceptionally kind, helpful, and professional. The amenities are outstanding: restaurant-style dining, a movie theater, art studio, gym, cozy gathering spaces, and regular social activities. Most importantly, my parents are supported and safe, with consistent management of their medications and help available at the touch of a button. Clearwater Agritopia has given our family peace of mind and a sense of home. They've created a warm, welcoming, and joyful environment where our parents can thrive--and for that, we are truly grateful.

They allow the Daughters of American Revolutionary War to hold our meetings there once a month…read more They are gracious and so accommodating to us. Their facilities are beautiful. The employees are so polite and helpful. All I know is would love to stay there if I needed care!

What went well? Oh, everything! My family recently…read moreexperienced the loss of our matriarch just before her 102nd BD. Near the end of 2022, our mother was hospitalized following a fall. Hospital staff introduced the concept of Hospice Care and we agreed that services were needed. Who knew that our Family would benefit greatly from this decision. Each person we met, and interacted with impacted our mother in such positive ways. My sister and I were amazed at the level of care, compassion and kindness shown to our mom & family. Living in AZ we learned that many choices exist for Hospice care. There is only one, Hospice of the Valley. Number 1, for exceptional care.

Hospice of the Valley exceeded our expectations. They were always there for me and my family in the…read moremost difficult time of our lives. They were kind, professional, and always there for us. If you need hospice care for your loved one I'd highly recommend Hospice of the Valley. Incredible!

We were faced with the difficult decision of moving our mom from a memory care facility in…read moreCalifornia to one in Arizona. We were filled with uncertainty and anxiety over how the move would go. From the moment we walked through the doors of Abbington Senior Living of Gilbert those worries were gone. The staff welcomed her and our entire family with warmth, patience, and deep compassion. We knew we made the right decision. What stood out most was the way they treated our mom. They took the time to learn her story, her likes and dislikes, and made every effort to honor her individuality. The level of communication from the staff to our family exceeded our expectations. The facility itself was always clean, safe, and thoughtfully designed for those with memory challenges, but truly it was the people who made the real difference. The caregivers, nurses, front office staff, administrative staff and kitchen staff all treated our mom with respect and kindness. We will be forever grateful to Abbington for the love and patience they showed our mom. If you're searching for a place where your loved one will be treated with the compassion they deserve, I wholeheartedly recommend this remarkable community.

The process of initial tour to move in was an enjoyable process mainly due to helpfulness,…read morefriendliness and professionalism of the staff. I am impressed with everything so far and the other residents are obviously very happy here and don't mind sharing about it. The food is beautiful and delicious.

very clean, but not enough activity. Mostly everyone just sits in their rooms or in front of the…read moretv. If you have trouble eating they send them to the naughty table. I wish I would have looked around more. they have someone come in for music once a week, but that's the only activity they get.

The caregivers at Country Estates are outstanding! My mother transitioned from a memory care…read morehospital into this assisted living home. It was perfect for her. The home is safe, relaxed and spotless. The residents have their own rooms and move around the interior of the estate freely. The staff is compassionate and attentive to every need. They treat the residents like family and that really makes a difference!