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    Laser Consultants

    5.0 (1 review)
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    8 years ago

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    Intrex

    Intrex

    4.2
    (18 reviews)

    HIGHLY RECOMMEND. They replaced the keyboard of my Dell Precision M4700 laptop computer, very…read morequickly (about 25 minutes, on and off), right then and there, and very inexpensively ($20.00 for the labor )! This happened a couple of weeks ago, so I know the repair was successful. I had bought the OEM replacement keyboard on eBay for $48 and had tried to install it myself. Couldn't get it to work. Didn't know that 15-pin ribbon connectors are very difficult to use for a mere non-techie productivity user like me. The YouTube videos made it look easy. NOT! So took it to Intrex. My wife has used them for all her PC needs over the years and recommended them highly. Turns out I had messed up the connector, so he CAREFULLY and EXPERTLY harvested the good circuit board with the connector on my old keyboard and replaced the circuit board I had damaged on the new keyboard. He then VERY CAREFULLY and EXPERTLY aligned the 15 pins of the connector with their mates and, after a couple of attempts, SUCCESS! (You would not believe how tiny the pins of the connectors are). I was so happy. Still am! So, I ask him what I owe him, and he says $22.73 or something like that. I stared at him and said, "You can charge me more." He replied, "Naw, it only took me 15 minutes." Amazing. I have decided to try to do all my PC-related equipment purchases and repairs with Intrex from now on. They sell (and build), systems and parts as well as repair them. The guy who was next in line--- without prompting-- enthusiastically raved about them. Only thing you might not like is, they don't smile a lot. No small talk or b.s. They're busy. That's fine with me--in fact, it's a good thing. I used to be around techies back in The Day-- was in the PC software industry for years. Some techies are charlatans, others are mediocre, and a few are talented rock stars like these guys, so I didn't mind a'tall. I don't need the upfront chit-chat and the love-- I get the love from the results. In that respect, these guys give a lot of love.

    Did not use them but guy I spoke to was helpful which is way I didn't end up needing to leave my…read morecomputer.

    Laser Consultants - itservices - Updated June 2026

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