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    Laser Life Style

    5.0 (2 reviews)
    Open 9:00 am - 6:00 pm

    By appointment only

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    Ask the Community - Laser Life Style

    Couture Med Spa

    Couture Med Spa

    2.6
    (20 reviews)
    1.9 mi

    I would like to say thank you to Niki , who did my last treatment at Contur med spa Ocoee .I got so…read moremuch compliments . my skin is just glowing. can't wait for the next appointment with her again.

    I've gone to couture med spa for several years with excellent service and staff. It was amazing. As…read moreof late, there's been a mass exodus of amazing longstanding staff that were more like family. Sadly, any location is now booked 1-2 months in advance. Ridiculous. Front staff is replaced with less than competent staff. My visit today was a reflection of this. It would've been fantastic if the owner never communicated the loss to his clients. It would've been much smoother and we'd of known what to expect. The new team needs to make an effort to learn what existing accounts were told with their products banked if they were switch and what new team plans to do to less the drama in the office. I waited weeks for my appointment today. Today's appointment should've been straightforward. It was anything but. I was taken to the back by Kristen Martinez, Assistant Practice Administrator. If you are unfortunate, like me, to get her, talk very slow, don't use big words. She probably won't get it then either but.. don't use big words. Forget it, just go to the front and explain your issue to someone else. It worked for me. She didn't know if I needed to be numbed, what order to numb me, then doesn't listen to my question about the product that's banked instead quotes another product in a rude tone like she's the authority of what I'm going to do. She's clearly in the wrong industry. This is a beauty industry. I don't HAVE to go there to spend my money. They DO have competition. Karina can't process big words or minimally complex business issues. I'd not have her run a flea circus let alone a lucrative med spa. Well, once lucrative med spa. My Rather simple ask to a minimally complex issue, was quickly resolved with another person. It was great. Competent people are awesome to work with. After I got my issue resolved I left. Karina then calls to tell me she's cancelled my membership (thank you! You beat me to it. I don't tolerate Incompetence) then your email was poorly written to try and hurt me? Oh no, I'm sharing it on every review site, BBB and Florida Health Board and Artorney General. I've attached a screenshot for the world to see. I want everyone to read it so they know to NEVER BANK any products with ANY COUTURE MED SPA. See? Your ignorance killed even more business. Congratulations!!!! You must have gotten your MBA from a crackerjack box Please see the photo of the email they sent me. Do NOT bank product they send to you. They will keep it and not refund it. Karina wants an issue. She's looking to escalate anything.

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    Laser Life Style - laser_hair_removal - Updated July 2026

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