I went to Skylar at the Natick location for coolsculpting ,she is amazing at her craft ,it was my 3rd session and she makes you feel comfortable and welcoming ,she makes the experience wonderful ans I definitely recommend going to her for this procedure, read more

Kimmie at the Natick location is the best. She is so careful with her procedures, taking time to make sure it's done as the customer wants. I highly recommend her! read more

The manager is extremely racist and condescending! Would not recommend this spa . She was extremely disrespectful and clearly had no customer service skills and decency. I left numerous messahrs through corporate but no one responded. Speaks volumes about the image of this company read more

Please do not book with Cammie. She is an unprofessional and unethical individual. There is no accountability on her part for injecting in the wrong location. Neither offered a solution nor expressed regret. In order to prevent me from proceeding with scheduling an appointment with the other nurses she demanded that a doctor's note is needed in order to be seen. In spite of the fact that my appointment was scheduled months ago for today, she is threatening to cancel my appointment if I don't have a doctors note , had she at least gave me two weeks notice about the note being needed I would've been fine with it , but she decided to let me know 4 hours before my appointment. read more

I was told to come and see Cami, as my sister in law has gone there but sadly my sister in law was injected in the wrong place that caused facial paralysis for well over a month. I am a virgin to the botox world and wanted to give it a try but after seeing it first hand how it can go wrong was frightening to say the least. What really made me feel like I should look elsewhere was how Cami handled the situation with my sister in law, very rude and unprofessional. She lacked accountability and made assumptions based off medical history and she is not a licensed doctor. My sister in laws face has since recovered, thank goodness, but it wasn't until well over 3 months. Then to hear my sister in law was blocked by Cami from coming back to the office to be seen by another injector, when my sister in law didn't even threaten legal action, showed a level of immaturity and again, lack of professionalism. read more

Today I had Botox with Shushanik Yegoyan. She was one of the most professional beauty nurse practitioners I've ever seen. She recommended procedures only in my best interest and refuse to do anything would not look right on my face. She listened everything I had to say very carefully and made great recommendations was friendly lovely and make the process so easy, was in and out in 20 minutes. I will be definitely going back on what she recommended for my skin!! read more

I've been going to Laser Gentle Natick for almost 2 years now. Their treatments are affordable and most importantly, effective. Besides, Valerie is wonderful. I love the services here, no doubts. However, the main reason I always come back is to see her. She is extremely knowledgeable, upbeat, friendly, fun and above all very professional. I highly recommend this place. read more

Well, I have so many good things to say, I'm not sure where to begin. First of all the Laser MD Medspa location in Natick is beautiful, organized, and so clean. My nurse Liz was so inviting and kind. She is incredibly nice and is great at what she does. I had my chin and underarms lasered, and it was virtually painless, and I am seeing fantastic results. I would highly recommend Laser MD and Liz to anyone! Check them out. read more

I can't say enough positive things about Laser MD Medspa! I found my place and will not be looking further. I highly recommend seeking out Nicole. She is wonderful! Nicole walked me through the various procedures, explaining everything and answering all my questions. I felt relaxed, comfortable and nothing was rushed. I felt extremely well taken care of in her capable hands. Nicole is also just fun to be around and it's genuine, priceless in my book! Do yourself a favor and book with her! read more

Didn't even get to the treatment! I saw a Groupon for laser hair removal at this business, I've wanted this for a long time and I decided, ok, I'll do it! Purchased the Groupon for a large area and went to book my consult. They have an online booking system, got an appt for Sunday late afternoon. Got texts all week reminding me of my appointment and a text to confirm, which I did. Get there on Sunday, it's CLOSED. I call, no answer, left a message. I called again Monday during business hours and I had to leave another message. They called me back and said they weren't sure what happened, but that they weren't taking any new laser hair removal clients at this location anyway. I informed her that I had purchased a Groupon for this location. She said, "oh you already have the Groupon?" I do, so she gave me an appointment for Tuesday afternoon, I expressed my thanks but she sounded completely put out. At the time I spoke with her, the offer was STILL listed on the Groupon site for all of their locations, and on Yelp itself as a "Powered by Groupon" offer! See pics. Tuesday, I got an email from Groupon saying the Natick location has closed. I called multiple times and no one answered. I left a message, no one has called me back yet. I'm guessing if I went to my appointment, either they would be closed again or they would say that the Groupon isn't valid at their location and turn me away. I was able to thankfully get a full refund through Groupon. At this point, I wouldn't trust them to do any treatments on me anyway. Buyer beware. read more

Laser MD MedSpa - On Groupon while discussing not taking on new clients - Medical Spas Near Me - Natick, Massachusetts

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I purchased a Groupon for 6 sessions on one area, underarms. After 4 sessions, the nurse told me she thought I would need more sessions, and they graciously gave me 2 additional sessions free of charge. However, after completing 8 sessions on my underarms, I still have noticeable hair and need to shave frequently. I am disappointed in the result and will be going elsewhere for laser treatments from now on. For reference, I am mid-30s, caucasian female of European decent. read more

I first went to Laser Gentle this past summer after purchasing a Groupon, which is a nice introduction when going to a place for the first time. I had a peel and a collagen skin tightening treatment with Angelica. The peel results were instant, leaving me with glowing skin. The collagen treatment kicked in about a week after and I was surprised when I saw continued improvement with each passing week for the next few weeks. I knew I'd be back and happy to pay regular pricing from their monthly specials. I recently went back for Botox on my forehead & 11's - it's been two and a half weeks and I'm beyond pleased with the results. It was my first time having Botox here. My nurse was Maria - knowledgeable, precise with a natural talent for aesthetic. Her application was flawless and the results were natural and exactly what I was hoping for. She also took the time to answer my questions and explain thoroughly when asked recommendations for other skin treatments. I'm so happy I found Laser Gentle! :) If it's your first time, you'll be greeted by Valerie who, if you're interested, will take the time to review services and come up customized treatment package options. This place gets 5 bright stars from me. It's exactly what you expect when going to a med spa - sleek, serene, knowledgeable staff and successful results. read more

This might be a little too soon for a review, but I went in for a Botox appointment today and I've got nothing but positive things to say. I am probably the most annoying person on the planet because I have more questions than the bar exam, and Jane (the nurse) was knowledgeable, informative, and patient. She also had great recommendations for other procedures that I might be interested in later, and she based those on what I told her my goals/problems were. I always see people complain about spas/etc. trying to sell you more (not necessarily here, but in general); however, I think you've got to know going in that anyone is going to try and "up-sell" you. That's their job. But it's like know your own limits and what you want to buy and don't, and ultimately if you buy or not is on you. I found, though, that Jane wasn't just pushing the top dollar procedure, but was giving me options and really was like, look, here's a cost-effective, most bang for your buck treatment I'd recommend, but also here are the other things. I actually really appreciated the info and her professional opinion. I genuinely left my appointment today and texted several friends who are on the fence about similar treatments and told them the same I'll say here: Truly nice and personable staff, very clean and pristine office, easy to find location (and right next to a Dunks, too, which is always a bonus to me), fair prices with a referral program and (I think) monthly specials, and great treatment. Obviously I'll update if something crazy happens, but I'd happily tell anyone to go here. read more

I am so not a spa person, However, I will always be loyal customer to the laser gentle spa in Natick. Kristi is fantastic! I had just a wonderful experience with her. Kristi just loves her job! read more

Horrible service! I was referred to this spa because the spa that I used to go to suddenly closed for no reason n no notice.The lady in charge ( Valeria) of the new spa was extremely rude and not helpful.I asked for a refund of my money because the spa was far from Boston n i hated how Valerie treated me as a costumer, but she kept refusing n said " you should be happy we are offering you service; that business closed down n u could've lost your money" . Well she didn't know that she was dealing with a university professor who teaches students to fight for their rights and not take yes for an answer unless justified . I eventually contacted my credit card company and filed a dispute and was able to get my money back in less than 30 days. Not recommend this place! Worst costumer appreciation ! read more

I have been going to Laser Gentle Med Spa for about a year. First to get laser hair removal and most recently for Juverderm facial and lip fillers. My experiences were and continue to be extremely positive. The services were affordable and they always have great promotions and loyalty programs. I have worked mostly with Valerie and Angelica both of whom are always welcoming and helpful. Melissa A. read more

I am thrilled with the results of my laser hair removal... I haven't had to shave in years, and it's delightful - such a time saver! Staff are always polite and smiling, and facility is clean! Thank you Laser Gentle!!!! read more

I visited Laser Gentle in Natick for Coolsculpting and Ultherapy treatments and had a wonderful experience. The staff was very knowledgeable and helped me to decide on the best plan to fit my budget, but did not try to sell my services I did not want/need. The treatments were done on time and the staff was very professional. I have seen results from both the Coolsculpting and the Ultherapy and I will be going back again soon. I highly recommend Laser Gentle in Natick. read more

I love this place! Everyone there is super friendly and knowledgeable! Before I started laser hair reduction on my face (especially my upper lip and chin), I was really afraid that, because I have dark skin, I would be burned by the laser and/or the treatments wouldn't be effective. After starting my treatments at Laser Gentle-- Natick, all those fears have been put to rest. My results are amazing! I barely have hair on my upper lip and chin (it was really bad, y'all) and I'm so pleased with the results that I am now doing my Bikini area. For my Bikini area, I'm a few treatments in and I'm already wowed by the results! You guys will not be disappointed. My only regret is not going to them sooner and enduring all of the threading and waxing that I've done over the years. read more

My husband and I have both been happy with the service and results at the Natick location. My husband started visiting them first a couple years ago for laser treatments and then I started going for a variety of treatments. Angelica is wonderful. She is friendly and knowledgable. Everyone at the spa is very nice to work with. read more

I have been going to the Natick location for over a year for various treatments and they're fantastic. The prices are competitive and the staff is incredibly friendly! I would highly recommend them to anyone looking for cosmetic treatments in the Metrowest area! read more

I am a bit suspicious of all these five star reviews. I went here for a treatment because it was available and no one was "bad" but I was left wanting. First, clearly they are here to sell sell sell. In fact, during the consult the person I worked with left me with the promotional materials which gave specific instructions how to trap me for more stuff that I didn't need. Such as packaging a needless $50 care kit with the treatment and of course - she did that. Then if I wanted to make an appointment I had to prepay and I could not have a refund if I didn't show up or changed my mind. When I had the procedure I didn't get a lot of relevant answers to my questions and there was no follow up even though it was a "medical" procedure. There was however lots of selling as I left on new and expensive products. I would say if you know you want to do something anyway this is a good place to go. But if you have doubts or have a budget or what your questions medically answered...this might not be the best. It is a very nice place, very clean and brand new. read more

First, notice that there's not a lot of reviews from 2017...that should have tipped me off. I went in for laser hair removal. The front desk person, Valerie, is a pushy sales person. There's no customer love here - just selling. I had 3 laser treatments, and they were all fine, but the technicians were not nurses as mentioned in other posts, and I never had the same person twice because of turnover. read more

It was my first time having botox- got it on Groupon! Absolutely the best first experience I could have ever had, everyone was so nice and gentle- definitely planning on going back! read more

I have been going toLaser Gentle for over a year. They have great skin care treatments that are very affordable.

My 1st experience at Laser Gentle in Natick was very good! The office is nice and clean and the staff was very professional and informative. I'm planning on going back! read more

The front office is extremely inviting and lovely. They respect your time. And, their prices are reasonable. I would highly recommend this medical spa. read more

I have been going to the Waltham location for years now and won't go anywhere else. Angelica has been giving me facial treatments for two years and I receive frequent compliments on my skin. She did that for me. Jane is the only person on the east coast who I will trust to do botox. She knows how to get results without over doing it and I always look natural. I can't recommend the Waltham location highly enough. read more

I get the micro derma silk peel at the Natick location and it has totally transformed my skin. It has put hydration back into my skin helping minimize pores and controlling random breakouts. Charlene's my favorite nurse there, she has helped me devolve a sustainable skin care regiment. I recommend this service 100%. If you can get one every month even better!! read more

I'm a new client of the facility, but certainly not new to medi-spas and such. Having said that, I was very much pleased with all aspects of this establishment. The facility itself is very clean and nice, the staff are lovely as well as knowledgeable and experienced. I will definitely continue to get services done here. I was very impressed. read more