Very disappointed with results and customer service. After being initially happy with the skin care…read moreproducts that I purchased, I spent thousands on BBL laser to remove dark spots on my face, arms, and chest. After three treatments, my arms and face look worse. My face has brown patches that were not there before. Many spots on my arms got darker and never came off. I approached them and was told that they never told me a number of treatments and it could take 3-4 more treatments to work. However, when I was in the office, I was told that I would want to do three treatments, because if I did anything less, my arms would be splotchy. I would never have begun this process if I thought the cost would be potentially double. I let the owner know that this was never disclosed, and she did not reply. She just forwarded my email onto someone else who told me the owner was on vacation for a month. On top of that, after one of my treatments, I was bruised badly. The owner told me that this was not a bruise and is normal. Yet, four months later, I still have remnants of a bruise on my chest and I have to go elsewhere to spend thousands to fix what was started on my arms.

My sister recommended this place to me and I am so glad she did. I had an appointment with Meaghan…read morea couple weeks ago. She was so friendly and took the time to answer all of my questions and concerns. She was extremely thorough with explaining everything she was doing during my procedure (I was getting Botox). She also gave me excellent advice on what to expect after the treatment. She did an amazing job, and I'm already telling everyone to go see her and the rest of the amazing staff at Face Forward. That one visit just gained them a loyal customer for life!

Marissa, wicked nice! Never did this before, the procedure a bit nerve racking, but got the job…read moredone. After researching surrounding towns offers, ALL IN ONE LASER, has the best pricing. I'm always happy to support locally.

I went here for a series of Lazer hair removal treatments, the hair removal process wasn't…read moreeffective. Unfortunately, I did get burned, the technician was apologetic and suggested some oils and time to see if my skin would recover. The owner on the other hand wasn't accountable perhaps a bit gaslighting and tried telling me it was my skin color. Well that about did for me- be cautious if using their services. It also doesn't help that the owner seems to be going back and forth with customers on reviews- perhaps some accountability and measures to make improvements based on constructive criticism or feedback could be beneficial.

I have been going to Landa MedSpa for over 5 years now, and Gabriela and her team have continuously…read moredone an amazing job on all services I have received. I get many compliments from friends and strangers on my results from laser hair removal, Botox, etc. Gabriela is knowledgable, honest, and overall helpful to each individual client at her practice -- she will help you achieve all of your beauty/esthetic goals! Landa MedSpa is worth the drive if you are looking for a reliable, fairly priced spa. I will continue to have all my beauty needs done with Landa MedSpa as Gabriela has helped me gain my self-confidence back and changed my daily life! The MedSpa has a full line of skin care essentials -- the Green Tea Exfoliation Scrub works wonders! Perfect for use before laser hair removal treatments!

Already finished 2 treatment packages. My skin looks much better and younger, skin texture is…read moreimproved. Love Gabriella! Great experience here. If you haven't done PRP you should give it a try.

I had a very disappointing experience here. I came in expecting a professional care, but it felt…read morelike the focus was more on selling than on what I actually needed. I was charged for two syringes of filler without being told that I wouldn't be able to use them for all the areas we discussed. Only after paying was I told they would inject half a syringe into my smile lines and discard the rest, even though I paid a significant amount for it. This felt wasteful, unclear, and not client-focused. I also learned that they don't inject in several facial areas I had originally asked about, which was never mentioned up front. Overall, the experience felt rushed, sales-driven, and not transparent. I ended up walking out without getting the treatment at all. Unfortunately, I can't recommend this place, and I won't be returning.

Extremely disappointed with customer service. I had a costly Thermage treatment that had at minimal…read more5% improvement. It was incredibly painful and I was never told if they lower the output I would not get good results and still charged $1200. Customer service was absolutely useless with no resolution! They offered me more treatments at a slightly discounted price! I also purchased the membership where I could buy xeomin at a discount rate - after treatment it was clear it did not work and was offered to do more at my cost. I would not recommend this place at all.

Joke of a practice. Highly unprofessional. I had my wisdom teeth extracted here and the equipment…read morethey used clearly had leftover uncleaned residue from the previous patient. This is beyond unacceptable for what is supposed to be a medical facility. Please do not risk your health by coming to this practice.

Look, no one wants tooth pain. But if you have it, this is the place to go. From my first…read moreappointment, the staff made me feel comfortable. I haven't been to the dentist in over 10 years because I'm afraid. Well it caught up with me and I had to have a tooth pulled. Dr. Kelly was very kind and advised me of all my options. Her assistant Iman was just as kind and nice. They squeezed me in on a Saturday morning and I didn't have to wait until my actual appointment the following Thursday. They were up front with all the costs involved. If I wasn't moving I would make them my dentist and start going again. Definitely set the standard for oral care.

If I could give this med spa a zero I would, I got a Groupon for 50 units of Botox, including a lip…read moreflip Maddie injected me. During the visit she diluted the vile of Botox like I've never seen anyone do and I am a veteran at getting these procedures done. Weeks past and I still had full movement so I called to let them know at which time Maddie FaceTimed me and she told me that she would be looking into the lot number for the Botox because I in fact did have complete full movement of all of the areas she injected. I had a death within my family so I couldn't make the follow up appointment and I honestly had the worst experience my intuition was screaming, and red flags were flying with the way she diluted the Botox powder, so I asked for at least a partial refund at Which time they told me to get in contact with Groupon. I spoke to the manager via text who told me that sometime had passed since the procedure and there's nothing more that they could do, I also bought it through Groupon so I'd have to get a refund through them. Beware of this med spa as I swear to God they injected me with saline.

Jayne my clinical manager is amazing - extremely professional! If you visit, make sure you ask for…read moreher! She's the best!

I had Botox in my forehead and a Botox lip flip done with the NP, Kaitlin and am so happy with my…read moreentire experience! I was able to book a same day appointment and was seen right on time. The price is incredibly fair and they are a brilliant distinctions (now Alle) provider. They are following all COVID protocols to a T** Kaitlin was attentive in what I was looking to achieve, what I was nervous about and addressed everything and explained what she thought was best to achieve my goals. You can tell just by how she speaks that she is incredibly educated and experienced in what she does and also passionate about her clients. Added bonus, she was also just super nice and cool to talk to! The entire staff is trained by the well respected surgeon, Dr. Russo of Newton and you can tell he holds them to a high standard of excellent service. I know someone new injecting something into your face is scary but I would 11/10 recommend Kaitlin and Laser MD to anyone in the area.

Which I could give zero stars. Worst experience ever going…read moreto this place and now I have something on my body to always remind me of the terrible experience I had. My tattoo was ruined when I got laser hair removal here. When Rose went over my tattoo I told her it hurt a lot and she denied that she made a mistake and went over my tattoo. It burned soooo badly but Rose still acted as if nothing was wrong. Rose ended up calling me and leaving me a voicemail apologizing for going over my tattoo. But she never admitted to her mistake or said sorry to me in person. The next few weeks I continued to take pictures of my tattoo and sent them to the manager. My tattoo was ruined because the laser hair removal machine is not supposed to be used over tattoos. Management handled this incident terribly. They originally told me they would take care of the cost for fixing my tattoo. I saw a few tattoo artists and they said they won't tattoo over fresh burns. So I waited 2 years to finally get it fixed. I reached out to management again and they have been consistently ignoring me. To make my experience even worse, every time I had an appointment, I had a different person. This place is not organized at all and there was zero communication between each other. So each session they were using the exact same settings. So laser hair removal didn't even fucking work for me. All I got out of this place was a ruined tattoo. Do NOT go here for laser hair removal unless you want to waste a ton of money. I waited a long time to post this review- I wanted to write this as soon as the incident happened but I decided to give this company a chance to make things right with me. But they have been ignoring me for months now and refuse to pay me for the tattoo that I had to get fixed.

When I heard that Dr. Wise had opened her own practice (almost 8 years ago now), I happily followed…read moreher to Derm Wellesley and am delighted that I did! Emily and her team (there is a wide array of specialists within the practice) are smart and caring, and can address your issue with expertise, whether it be an annual skin check, Mohs surgery, or a cosmetic procedure. I am extremely fair-skinned, so am always concerned about staying on top of any issues that may arise. Derm Wellesley has met my needs and more. This female-forward practice is accommodating, provides a high standard of care, and the office itself is truly immaculate and lovely. I have sent several friends to Derm Wellesley, and all of them have been as pleased as I am with the care that I have received.

Doctors are nice but a nurse handling the laser scarred my family member's face badly. Took about 9…read moreto 12 months to heal. Was all over the face and horrible looking.