Would definitely recommend to anyone who's on the fence about if it works and if you'll get results. I think I'm halfway through my 8 sessions and I've had spectacular results thanks in part to Ashely who is the BEST in taking care of you from start to end. Would definitely get more work done and definitely would recommend this whole store. Everyone here is awesome and they all make you feel at ease every step. Thanks LaserAway for the best experience and for making my purchase well worth it. read more

I paid $1000 and didn't see the hair removal I was promised. I told the RN at the consult I had laser hair removal in the past & it didn't work. She assured me, their lasers would work. After completing all of my sessions, the RN agreed there was still significant hair remaining. A few were gray but several dark hair left. She told me to have the ladies at the front desk put in a ticket for customer service (this would be 1 or 3 times I had to "put in a ticket"). I was contacted by a B.D via email. I explained the situation & he said he would have someone contact me. When weeks went by & I wasn't contacted, I emailed him again & no response. I sent 2 more emails and no response. I called the office again & they put in ticket #2 because I was told there is no one in office that can help me. I got a call back from M. that said she was an RN. I sent her pics & she commented on the gray hair, I explained AGAIN I was told my grays would not be a problem BUT I still had dark hair left. She said her supervisor was wonderful & would call me back. This was well over a month ago and no call back. I called back to speak to M., RN & was told each time she wasn't in the office (this was after they got my name & looked up my chart). I was told to put in a 3rd ticket to have someone contact me. This was several weeks ago and no one ever called me. This company took my money after their representative saw me, saw what my concerns were and told me they could ABSOLUTELY remove my hair with their lasers. Now that they haven't, they have refused to see me in the office & will only allow photos of my hair growth to be sent & say "I can't really tell by the photos" but "someone" will call you back to help you but they never do. This is beyond unacceptable. To ignore a customer, refuse to see me in person so they can see the hair growth (the RN at my last session agreed with me there was significant hair remaining) & have lied that "someone" would call me when they have to know that's not true. Reading other reviews it seems this is common for them to not call back. I have made every effort to contact them to resolve this & they refuse to help. Looks like posting this & going to the BBB is my only option. After looking at the BBB website, I can see I'm not the only person that has been deceived by this company. https://www.bbb.org/us/ca/rch-cucamonga/profile/laser-hair-removal/laseraway-1066-850065738 read more

LaserAway - Information on company from the BBB - Medical Spas Near Me - Rancho Cucamonga, California

See all

Vanessa M. @ Laser Away Rancho was amazing with her pre / aftercare tips. Highly recommend

Today was my 5th visit, when you walk in you will have the honor of being welcomed by Heather she is one of the best there is when it comes to customer service she goes above and beyond her duties. She is an asset to this company, Others should follow her lead. As an overall experience, I have no complaints!! Everyone there is very knowledgeable and I wouldn't go anywhere else! read more

Waste of money I went and got a package for 10 sessions on face and 8 under arms and to be honest I don't see any changes. The hairs on my side burns just grew longer and my under arms stayed the same so it was not worth spending so much money here read more

I had such a great service for my first session! The staff was really nice and helpful! I can't wait to continue my laser Journey. Thank you to nurse Judith for making me feel comfortable and calm! read more

Jenny was super kind and informative and I like how attention to detail she is ! I automatically asked to see if I can get her again and they made it happened quick n easy read more

I recently visited both LaserAway in Anaheim hills & Victoria Gardens for laser hair removal, and I couldn't be happier with the experience. I was greeted by friendly nurses and helpful staff at both locations. Big thanks to Alejandra who was incredibly welcoming and answered all my questions about financing & provided me with information on all the sales they had going on. Also thanks to Nurse Crystal for recommending me to go to laser Away, because of her I finally pulled the trigger to do my laser treatment & also take advantage of the botox offerings they had going on. Overall, I am very happy about my experience thus far at LaserAway. The staff was friendly, knowledgeable, and professional. I would highly recommend this location to anyone looking for laser hair removal. I have already started telling my friends about the treatments I have and will be referring more friends too! :) read more

Today was my second visit and I got lucky to have Yolanda as my nurse. She was amazing. She made sure I was comfortable the entire time and gave me a lot of information. Yolanda was very easy to talk to which made my visit a lot easier. I definitely recommend coming here to see Yolanda read more

TODAY when I came in for my laser treatment with Vanessa was FANTASTIC!! I paid about $1200 for 10 laser treatments on my chin area and the previous 7 were alright or sometimes even lackluster. THIS time is was so professional and actually felt like I got what I paid for!!! THANK YOU VANESSA!!! Do yourself a favor and ask for her. You WILL NOT regret it! read more

I have been going to LaserAway for a year now for the process of my Tattoo removal. I have always had a great experience with the girls... super attentive and professional. I just wanted to give a shout out to Vanessa and the receptionist. Vanessa you went the extra mile for me yesterday by icing before the process began. It was for maybe 3 minutes but the small little details are what make a difference. By far you have been the most amazing at taking care of me before hand and for those who have never done Tat Removal it does sting a bit... so brace yourself... but because Vanessa did that little extra det to numb the area a bit more... the pain was super easy to cope with... as I told you last night... continue to do what you do because we need multiples of you!! read more

I have been coming here for a few months now for my hair removal and have since added on some injectables, too. All the RN's are really good but my favorite is Judith! She is so friendly and makes me feel so comfortable every time. She is professional, explains everything really well and overall does a great job! I highly recommend LaserAway and am so happy to have Judith performing my services!!! read more

Amazing results! I don't have to shave ever again! The most i grow since finishing my sessions is a little peach fuzz. The staff is super friendly and they offer so many flexible appointment times! read more

I always have the best experience here! I was running late and they went above and beyond to try and accommodate me. Vanessa was kind, knowledgeable and efficient. Would recommend to everyone! read more

I originally came here and purchased a package for my facial treatment. When I purchased the clear and brilliant Laser package, the counselor recommended me to come in every two weeks for treatment. I accepted and now they can't even fit me into any open spots and want me to COME IN AFTER 5 weeks, because they are oversold on their packages and it makes many customers unable to come in every two weeks. I like their service and the staff are friendly, however, with the lack of open spots it's getting irritating cuz I originally accepted to come in per their recommendation. Definitely not 5 weeks of wait. I feel it's fine you want to sell as many packages as possible but this creates a bottleneck for people who want to come in every two to three weeks. -------------------------------------------- After your response regarding my review, you mentioned you will contact me, however , it's been over a week and I still haven't heard from you. Are you able to send me a private message through Yelp?! read more

I give 5 stars because I'm so pleased with my results!! My friend is also so excited when we go together we love LaserAway!! read more

LaserAway - Lips!! - Medical Spas Near Me - Rancho Cucamonga, California

Ashley F. Is the best! Staff is always super friendly and accommodating to your schedule. read more

Love love love my results. Nurse Jessica was phenomenal. I was rather nervous going in, but Jessica was knowledgeable and answered all my questions thus putting me at ease. I was amazed at the instant results. I feel rejuvenated. I highly recommended LaserAway. ALL their staff were friendly, professional and provided a welcoming atmosphere. This will definitely be a place that I will be returning to and recommending to my friends. Thank you Nurse Jessica! read more

very satisfied with my treatment! The RN Caresse was super nice, professional and made me feel comfortable with my Brazilian treatment. 10/10 recommend. The front girl receptionists are also very nice! read more

The team was so kind and patient ( shout out to Tamara), it was my first time getting filler and they definitely helped calm my nerves. Nurse Chloe, my injector was PHENOMENAL! read more

I've tried laser hair removal at 2 other places and was disappointed with both. They say 3rd time is a charm, so I made a final attempt with Laser Away and couldn't be happier. My phone consultation was during covid and they were so thorough that I didn't feel like I was missing out on the in person consultation. When the day of my appointment came, I was greeted by the friendly and welcoming team at the front desk. We went over what to expect and then I met my nurse/technician. This was the most non-embarrassing, generally kind experience ever. Now, for the results... I'm on my 5th treatment (I bought them 8 session package) and I'm still as excited as I was after that first treatment. I haven't had to shave my underarms for months now, and the brazilian though stubborn comes back lighter and lighter. I was worried about that at first but I'm noticing the difference with each treatment, so ill let time take its course before exploring touch ups, etc. Today, I added to my package and will start my laser treatments on the derriere. I hate extra hair and I hate razors even more, so why not, right? The add on was short and sweet. The prices are greatbto and they offer wonderful deals so I might as well take advantage. The Rancho Cucamonga location is so accommodating that we're even trying to fit it in with my current session, so I can begin enjoying the benefits right away. read more

Ashley F was amazing it was my first time getting botox here, and it was super nice and easy. Also, Colleen, who checked me out, was such a doll! Very comfortable here. I'll be back! read more

Amazing service!! I came here to get laser hair removal treatment. I got the treatment done by Judith and she was wonderful. I felt really comfortable the entire time and she kept me updated on the process. I told her where my stubborn hair areas were and she made sure to go over the areas. All the ladies at the front desk are very kind also. My husband was waiting for me in the lobby with my 5 month old baby and they let helped him find an area to do a quick diaper change. I can't thank them enough for the kind gesture. read more

I wanted to wait a while before leaving a review. This is my 10th treatment for my underarms and Brazillian which means I've been receiving treatments every 6weeks or so. I can honestly say that my experience has been great thus far. The lovely women in the front have always treated me with great customer service, they greet me every time with a smile! Customers love to feel acknowledged. Thank you ladies for that ! When it comes to the service I've had about 6 to 7 different nurses. I loved nurse Ashley, however I was told that she no longer works there. Today I go in for my appointment and I was nervous because you just never know what nurse you're going to get. However, today I had the pleasure of meeting nurse Vanessa. She was nothing but amazing!!!! She took her time with me other nurses seem to really rush and not hit all of the areas, but not nurse Vanessa. She seems to really enjoy her job, she was very professional explained the process like it was my first time, she listened to some of my concerns, she addressed them and made sure to hit every area. This was the first time out of all of the other nurses, that I felt like I got my money worth. Thank you nurse Vanessa please keep up the great work it is really appreciative, especially with very expensive services. read more

I've been coming here for laser hair removal for my underarms. I was so tired of shaving. If you go ask for Caresse R.N. She was super nice and friendly and made sure I was as comfortable as could be! read more

I've been coming to Laseraway rancho for quite some time for laser tattoo removal and hair removal. The nurses and staff are great. This past weekend I was treated by RN Carisse for tattoo removal. Everyone knows tattoo removal is painful but Carisse made sure I was numbed good and gave great care. Appreciate the care the staff here puts into their clients. Definitely recommend them! read more

I love getting my clear and brilliant! I've suffered from acne scars for years and this has healed a lot of the scarring. I would heavily recommend getting this treatment for cater acne scars. My nurse this time was Caresse and she was amazing! All the ladies are sweet read more

I first experienced laser away in northern California Navarro, then I went on to Oregon, lucky for all of us laser away has many locations!! I'm currently in Rancho Cucamonga with Barinder and Judith...... Whom are my immediate treatment ladies.... But I must confess every person any any of these locations are absolutely perfect!! Skilled professionals and excellent!! And determining what I need to achieve the results I want.... Yay, come on in ..... You'll be satisfied!! read more

MAN‼‼‼ let me tellllllll you!!! Vanessa needs a raise immediately because sis got me TOGETHER‼‼‼‼‼ I haven't kept up with my appointments so my visit was a bit uncomfortable. Vanessa was so patient with me. Please. I love her! read more

I got a package for my under arm , Brazilian, and legs as soon as they offered them post covid June 2020. Now a year later my sessions are almost completed and I'm almost hair free , so excited ! Just in time for summer ! Currently doing my 3rd Clear and Brilliant facials and I'm loving my skin ! Ty to all the girls on staff and nurses for making me feel welcomed and answering all of my billion questions! :) read more

LaserAway - Medical Spas Near Me - Rancho Cucamonga, California

The service here is 10 stars! Worth every penny. I REALLY loved VANESSA! She really took her time and tried her best to make me as comfortable as possible and put up with my squirming around lol. She's awesome! Informative and polite! The front desk is also always warming and inviting. I'm so glad I chose LaserAway vs SEV. read more

I've been going here since I believe the beginning of 2020.. I've had laser tattoo removal & lip fillers. I love the treatment I get here, everyone is respectful and the ladies who have worked on me always made sure I felt comfortable, definitely recommend coming here. read more

Vanessa was very patient explaining how everything would go. Alejandra at the front desk was very cordial and welcoming and informative. I was able to schedule a consultation, sign consent and have a nurse practitioner evaluate if I would be a candidate for laser and get my first session done all within an hour!! Granted I live close to the location. Everyone was very professional and cordial. Very good experience. read more

Tattoo Removal: I have been to two other LA locations since starting my laser tattoo removal. I am so happy that I talked to Vanessa (Front Desk) about visiting this new location. The staff has not only been incredible with customer service, clear communication, and scheduling, but the removal process itself has been as painless as it can get. I definitely recommend opting for the numbing cream, it works like a charm! With a knowledgeable staff that walks you through the entire process, you will enter and leave feeling confident about your choice to go with LaserAway. I cannot recommend this location enough. If you're on the fence on removing a tattoo or going to another company, definitely get a quote here. read more

Amazing customer service from. The front office to the back! Ashley is amazing and takes the time to explain each process. I am so happy with my results after only four visits! read more

Hannah has been so Wonderful and has such great customer service!!! She's Really helpful and has so much Knowledge of the services services that the business provides. She definitely Resolve my issue. Thank you again Hannah your amazing thank again God bless you !!!!!! read more

Love LaserAway they have great customer service and I have the best results. I come to LaserAway for all my cosmetic needs and I have never been happier than with the results. read more

I always have a nice experience at laser away. The front desk is very knowledgeable of all the services and products offered and the nurses have always been super sweet. The only thing is at my most recent appointment, I was called from the lobby about 15 minutes after my scheduled appointment time. I understand if another appointment is going long but a notice would have been appreciated. read more

I have not gone in so this is not meant to be a review of their practice. However if you are CONSIDERING getting laser treatment and simply go on the website to see prices, more info etc you will need to fill out a form with your information before proceeding (sort of a regular practice so I wasn't drawn off at first). But they Don't tell you that right after you fill out the form they call you upwards of 5 times a day to schedule an appointment. Not only calls but texts from different representatives trying to get you scheduled, so blocking the number isn't an option. Just an fyi if you're like me and like to review prices online before booking, I would stay away from their website and get the info elsewhere. The frequent calls and texts definitely drove me away. read more

For my PCOS woman dealing with Extreme Facial Hair growth.. I 10000/10 recommend this place! Just after 2 treatments on my face, gone. Slowest re-growth. PAINLESS! I've never felt more beautiful in my own skin read more