The NO return sign at the register makes me wonder why did I drop in, and yes I discovered that I…read moremade an incorrect product selection. I'm annoyed at myself for not double checking more closely for the product I selected I was in a hurry as it was closing time. I should of come back another day when there was more time to make sure I had the right items. The store is clean and nicely arranged. I did not experience negativity from the staff, the mistake is on me not the store. Please accept my apology for the incomplete review, an issue on my side.

Bought a new machine and was surprised that the employees were so unfriendly and not helpful. I…read morefelt like I was a burden in their day. Was not even given an opportunity to "test run" my machine -- only told that there was a "new owners" class in a month. They knew I was not a local and have to travel an hour to their shop so why not have someone sit down and go through the basics while I was in the store? During a women's luncheon I heard other shoppers make the same comments. Just not friendly. And it was NOT a busy day.

Rigid and unending Customer Service. They don't care if you walk out on a $5000 sale. Their rules…read moreare their rules they don't move them for anybody and they're not polite about it.

My husband recently purchased two boards from here that we had cut at Budget. Not once was my…read morehusband shown the boards until they were handed to him after cutting because there were only a few boards in stock. When we got home, I noticed one was potentially full of mold and the other had a huge gash in it that was affected its integrity. When I tried to have them replaced, they said no - even though we didn't get to select the boards. They didn't return the boards, but kept them and then I had to buy a new board and they at least gave me new one board free that I got to pick out. It was a horrible experience and I wasn't trying to return bad boards I picked, they did the picking. Management didn't provide quality customer service and I know I will never go there again. The person who was at the register and the one who cut my new boards had supreme customer service - management can learn a thing or two from them.

One of my best paintings was framed here, excellent work…read more Stop in for the best in Boulder. Good vibes y'all!!

We received a very nice print for a holiday gift this past winter and we needed to get it framed…read morelocally. The place we had used on and off for decades was no longer in business in Boulder. It had been very convenient for us and did a good job, but its new location out of Boulder was not doable for us this year. Trusting Yelp, I looked at what was still here. I found very positive reviews of this shop and seemed like the right style of place, locally owned and been in business for many years and in a shopping center with plenty of parking. Just a bit farther north in Boulder than I usually frequent. We had an idea of what we wanted in style and color so we took the print out there in early April. They had a sign on the door saying that turnaround time was 8 weeks, which this year is to be expected. I heard that a few other places were taking longer. We asked about frame and mat options and the owner said she thought that would work well and showed us a few examples. We picked what we liked best, she showed us how she would arrange things, sizing of borders, etc. She gave us a calculated price which was nicely in our budget. We ordered it and figured it would be ready in early June. It was and just a few days past the expected date info I got last week. We are very pleased with the finished product and will certainly use this shop the next time we need some framing. She also had a nice collection of framed art for sale if you are looking for some new decor, ready to go.

Was searching for a place to print my digital photos in a pinch. Called and spoke with Peter, he…read morewas very accommodating, and answered all my questions quickly. I was able to get all of my files to them and they were able to get it done same day. Service was great. Photos looked great. Will give them more business.

If yelp had an option to give 0 stars, I would have…read more Photocraft put me through the most painful service experience of my life. I wanted processing and true black and white prints from 35mm negatives, along with digital transfers to CD from those negatives, and another CD from other negatives I already had processed. When I got my packet back from them, it included 1 CD of awful transfers and terrible prints on color paper. I went back to them explaining what was wrong with my order, and the conversation took 40 minutes, worse then when I had prints made in Morrocco by a man who didn't speak any English. Eventually the Cro-Magnon I talked to understood my message (after accusing me of losing the missing CD). He kindly said it would be corrected (re-do the prints on B+W paper, and make a CD for the negatives). When I returned to pick up my second order, again the prints were on color paper because Photocraft doesn't do true black and white prints!! That might have been nice to know the first time around. The digital transfers I had done were extremely over priced compared to my photo place in San Francisco. For pixely, dirty 1.3 mb files a CD was $22, a little less then the price I get 200 mb photos for in San Francisco. They didn't charge me for true black and white prints, because they don't offer that service, and they made me the second missing CD without charging me a second time. Despite this, I wasted about 3 hours of my life. Also, when looking at some of my abstract photos, the manager commented "I don't even know what that is," as if it were a mistake. Thanks for the lesson in creativity, I apologize for not shooting HDR panoramas of Colorado aspens, you bland joke. This place is for the Thomas Kinkades of photography.

Duraplaq is one of the better fine arts companies in the US. Their customer service is…read moreunparalleled, their products are unique, and their packaging has improved a ton, since I first started using them. I would recommend Duraplaq without hesitation. At many photo labs, the customer comes last, and volume is the only determiner in what kind of service you get. However, at this establishment, the friendly staff will answer questions for longtime customers and newbies alike, and they go to the end of the planet, to make sure you are satisfied. If you have an art file, Duraplaq has a presentation method that will suit your needs. I've been impressed by the variety that this business provides in its art solutions; I've gotten plaques, I've received alumapress prints, I've ordered paper products. All are second to none. Duraplaq is the place to go, if you are in search of fine art solutions to distinguish yourself from the competition.

DuraPlaq is so impressive. Great customer service, affordable and beautiful work. Definitely…read morerecommend them for printing amazing creations and large format graphics!

Atomic Prints went ABOVE and BEYOND to help me solution a gift for 4 littles we just love; the…read morepicture says it all. Thank you for being such a wonderful customer service business in our community! May 2024 be an amazing year for you!

Great family owned businesses. They worked with me yo make sure my shirt order was perfect. I tell…read moreeveryone this is the only place I'm getting shirts made.

Great service and designers at silver leaf. I picked a blue prisms frame and result is amazing…read more Amanda had so many design ideas and really guided the process well. Thanks for the wonderful experience and beautiful frame!

The customer service is great. Even though they have a wide selection of frames, Jeffrey was able…read moreto find the right one quickly based on our preferences. This whole process is overwhelming for me (too many options!) but he makes it easy and enjoyable. Never any pressure to upsell too, which I appreciate. In fact, he gave a couple options to accommodate our budget. This company truly wants to serve your needs and make you happy! Thanks Jeffrey and Jessica! You've helped me twice and I'll be back for sure! I love supporting great, local, small business! Blessings!

Friendly staff. Excellent selection of awards at their place in Gunbarrel. Speed a little slow…read morefor custom engraving as it needed to be shipped

These guys are good. I've used them every year for 12 years. 100% success rate. Quality,…read moretimeliness, courteous.