Bad Communication…read more sent friend across town after negotiating a price through Facebook Marketplace, only to discover that the agreed price somehow magically transformed back into the original listing price the moment it was time to pay. The listing was $339. I offered $280. The seller countered at $298 and explicitly stated, "298 is the lowest I can go for the FLX4." Fair enough. That's called negotiating. I accepted the understanding that the item would be sold for $298. I then asked for the address and business hours, which were provided. At no point during any of these conversations did anyone say, "By the way, the negotiated price does not include tax," or "there will be additional card processing fees." When my friend arrived to pick up the item, suddenly tax and card fees appeared out of nowhere. The final total landed right back around $339, which just so happened to be the exact original Marketplace listing price. Maybe that's a coincidence. Maybe the stars aligned perfectly. Maybe after negotiating from $339 to $298, adding tax and fees just happened to bring the price right back to where it started. From a customer's perspective, it felt like a classic bait-and-switch. The negotiated discount existed only until it was time to actually pay. What made the experience worse was the attitude when I called to clarify the situation. Instead of acknowledging how misleading the pricing appeared, I was met with a lecture about how famous the store is and how they've been around since the 1990s. Respectfully, how long a business has existed has nothing to do with whether pricing was communicated clearly. A business that's been operating for decades should be even better at disclosing final costs upfront. The product itself may be fine. The issue is transparency. If the real total is going to be significantly higher than the negotiated number, disclose that before someone makes plans, sends a friend, or drives to the store. Clear communication prevents bad reviews. Unfortunately, clear communication was exactly what was missing here.

Astro's is my go to for my DJ gear needs the workers are friendly and knowledgeable; not like…read moreguitar center. They offer a wide selection of gear from lighting, speakers, and mixers. I like how this place sometimes gives deals on the amount of items you purchase. Will surely come back when I upgrade my kit soon!

Moshiko and Art go out of their way to give you the best pricing and customer satisfaction!!! 5…read morestars for sure! Don't go with anyone else, you'll be disappointed you did. Ask about the package deals they have, they're really really good.

My experience with Acue Lighting has been nothing but great. I've been purchasing all my equipment…read morefrom them for the last few months. Service and support is beyond phenomenal. Arthur abs moshiko always going out their way to assist and recommend what's best for us. Highly recommended!!!

Rented consoles and previz suite from SLX. Quick turn around time and budget friendly. Thank you!read more

I have been using SLX since 2016. They've Handled many events for me, corporate events and personal…read moreincluding my wedding! I trust these guys service and professionalism. pricing is always competitive. Highly recommend.

Beware of Paul the sound guy, he either hates his job or hates musical artists…read more... First off, I myself am a professional audio engineer, producer and musician. I also own and operate a turnkey entertainment agency with an excellent reputation. Context: I was hired to perform at a restaurant in Glendale with a 9 piece band. We came prepared and ready to go. However, the sound guy (Paul) arrived late and had a horrible attitude. You need to understand as an engineer / audio tech, the artist is YOUR priority. Take care of them, and you'll have a great show. What does that look like? Set up on time, ring out the system (monitors and mains) , gainstage your mics and instruments, etc. What did Paul do? : scoffed at our tech request, made condescending remarks any time we asked if we can make adjustments, and just made our experience very uncomfortable and disappointing . If Paul was my employee/contractor under my company, I would be embarrassed and ashamed at the lack of professionalism and interpersonal skills. I would like to think this company is better than this and maybe Paul is simply misrepresenting Cosmos AVL in the worst way. I will never hire Paul nor will I ever recommend my industry and corporate clients to this company.

All around amazing from beginning to end!!! I was throwing a glow party and needed uv lights to…read moremake the banquet hall glow. Although my project was not too big, and more or less simple, the service I received was exceptional. Svet agreed to meet me at the venue to see the space and figure out what exactly I would need. I was then able to go to their showroom to see samples of what it would look like. They worked with my budget, showed up on time for the day of the event, and set everything up very smoothly. Having the lights was an absolute must and created the whole ambiance of my party! I am extremely satisfied with their customer service and products. I highly recommend this business and will definitely be using them again! A++++

have been in the event production industry for over 15 years, and working with this AV team has…read moretruly been a breath of fresh air. I never once had to worry about whether something would get done -- the communication was clear, consistent, and professional throughout. Jackson was extremely responsive and professional with me, and that level of care and attention clearly reflects the leadership of the owner, Ben, who is always available, supportive, and committed to his team. Their strong communication and reliability made the entire process seamless, and my clients were incredibly pleased with how smoothly everything ran. I highly recommend them to anyone looking for a dependable and professional team.

I am REALLY confused as to why I am being prompted to write a NEW review for WOVA?????…read more I DID this on 6/3/22, please see my Five Star post below. Also, please see a most gracious Owner Comment. So now friends are UFC'n this superfluous review/update????? Please read the original and comp there, okay cuz WOVA deserves the love!

Great service and reasonable pricing. The phone number on here isn't the correct one so I suggest…read morecontacting the company thru Instagram! I will definitely be hiring them in the future!

First time using this rental company and they were AMAZING! Found them through their ig ad and they…read morehad the best prices. Their bounce house/ball pit combo was beautiful, and their soft play area for toddlers was exactly what I envisioned. Everything was perfect and my guests all loved the party. I also rented 2 of their table/chairs/umbrella combo. Their tablecloths were so clean and sleek, made the party look a million times better

Super helpful team! Didn't end up needing their services but they're some of the nicest people over…read morethe phone! Susan was very responsive over yelp messaging and tony who I spoke with over the phone was very thorough in explaining the options to me. I'd like to put in a good word for Tony! He really took his time in making sure I had all my questions answered and I think the different speakers they offer are great! My initial inquiry was for speakers for music for a wedding and I got some awesome photos to my email to help guide my decision! See attached. One thing I learned was that speakers themselves may not be enough if you want to have a nice wedding music DJ instead, but for me I think I'd like my own playlist and don't think we will have a club vibe for the reception.

These guys get it. I worked with them last week on a business event for a dinner we were hosting…read morefor a group of 50. We needed a outdoor theater quality projector / screen set-up. Specifically a super bright projector that could show a film in full, glorious 1080p. I'm talking massive 12 foot by 9 foot screen! After shopping around to 6 or 7 different rental companies who, quite frankly, sounded like they couldn't care less, I gave these guys a call. They worked with me on the rate for a couple different options and really spent the time to get me acquainted with the equipment that we'd be using. They really took the time to make sure that everything would go off without issue, but Susan the owner did offer a rate for a professional to come with me and do everything, which it sounds like most people do. Overall very friendly, accomodating, equipment is top of the line and in great condition, and the pick-up drop-off process was easy; that pretty much covers the typical pain points of event rentals right? Thanks for helping make our event awesome!

I found this company on-line and went here because the location is very close to where I live I…read moreneeded to rent a pair of additional speakers for a wedding. I called a week before my event for a price quote, it was the best I found and. I told him that I would call him back but, I didn't. I assumed that it was a storefront with typical business hours. When I showed up at the location he wasn't there. I called him and he returned my call with 15 minutes and he dropped everything to meet me and set me up with all that I needed for my event for the same price that he originally quoted me. On top of that, the 10" powered speakers that he gave me sounded incredible! They were the ideal, compact, satellite set to my main set. Thomas Brown knows his stuff and works with all varieties and sizes of events for all types of audio and lighting needs. Make sure that you make an appointment in advance and show up on time, as he is very busy and has a tight schedule because his prices and level of service is top notch.

Thomas Brown at Audio Rentals Los Angeles was A-MAZING! I have been producing an outdoor…read more"hike-a-thon" event for a local nonprofit organization for the past three years. We are a small shop, so I didn't really have time to learn how to master the sound system while running a busy event. Thomas took care of all of that, and I never had to worry about a thing! His prices were very reasonable, which is so important in the nonprofit world. His follow-through was excellent as well. I will certainly go back to Audio Rentals Los Angeles in the future, and can highly recommend them to others needing their services.