Okay so I hate leaving unsatisfying reviews but unfortunately I was not impressed with the work I…read morehad done. Originally, upon completion of my gel x full set and pedicure I was happy. I got my nails done the same day of my birthday party, my pedicure did not last through the night. I added an enhancement to my toe nail so they would be even and perfect, the extra enhancement broke before the night ended. Fair enough. Wasn't going to complain, it happens. Last night, not even a week since I got my full set my index finger broke off and I had to glue it back on with nail glue. I got my nails done March 6, broke by March 12 -- 6 days. Probably won't be back. Everyone was nice but I need my nails to hold up at leaaaaaaaast a week before my nails start breaking and looking funky, we pay too much money for half ass jobs. Thanks but no thanks.

We called for a last minute pedicure and they were able to acomodate. The one thing that stood out…read moreabout this place was that they had free parking in a private lot which is so convenient in this area with so many street parking restrictions. The owner/manager was super friendly and great. She did a great job on my regular pedicure which cost $35. The one disappointment was that I took my partner in for his first pedicure ever and just by observing his pedi compared to mine, it was very disappointing. I observed the young girl who finished in half the time of my pedi - his food scrub was 10 seconds and his massage may have been 15 seconds. I was so annoyed this had to be his first experience and he made a comment that for $35 plus tip, he'd rather do something else with his money. I'd definitely request the manager or someone with more experience to do your service. But overall, my pedi was good, I'm unsure if I'll return because it's hard to ask for only one person to work on you - they seem to share work depending on how many clients are there at the time.

Called for pedicure appt and was accommodated promptly …read more Clean surroundings . Jessia was efficient and kind , very tolerant of my senior unshaven legs . Good vibe , quality service and great value !! When in town , I'll be back !!

I have been going to this nail studio for a while!! Every time I go, I am greeted with such…read morewelcoming energy and the ambience is perfect just so that you can relax, and allow them to pamper you. Even picking out a nail color is a nice experience because the waiting area is just so aesthetically pleasing with a good playlist. I don't mind waiting also because there's a blue bottle coffee, a few stores down and other cafés. The receptionist and t nail techs are so patient and friendly, I tried to get my nails done with my baby , it was not our day. And even if I didn't work out, Anna was so understanding and welcomes me back when I can make it work. As for the the quality.... 10/10 long lasting never chipping gel nails , and as a nanny and a mom . Who is hard on her hands, your nails will hold up at least 3 wks sure with gel X ! I love Chi studio and I HIGHLY recommend as a girl that has been to the very best salons in LA and NYC .

I LOVE LOVE LOVE this place! I go here all the time and they always do a beautiful job on my nails…read more Yen & her husband are super nice & very welcoming!!! I'm very happy with this place & would give it 10 or more stars if I could!! I'm always happy when I leave here & they do a fantastic job!!!!! I highly recommend it!!!!

Super clean and professional it was a lovely experience. I…read moredefinitely will refer this salon for pedicures.

very detailed and good listening from nail technicia. I really liked this place And their…read moreprofessionalism.

Lilly was great. Paid great attention to detail, and was quick. I was in and out in less than hour.read more

Absolutely terrible customer service. I arrived right after opening when the salon was practically…read moreempty, yet they refused to take me without any reasonable explanation. It's hard to understand how a business can turn away a paying customer when there are open stations and no visible wait. First impressions matter, and mine was that they simply didn't care about earning new business. If this is how they treat potential customers at the start of the day, I can't imagine how they handle people when they're actually busy. I took my business elsewhere, and I won't be returning. There are plenty of salons that value their customers and appreciate the opportunity to earn their business.

LUCKY ME. I ended up in a hotel in Beverly Hills/West…read moreHollywood and needed (desperately) a mani-pedi. Found Kosmo on Yelp and got an appointment, plus ended up with brow service too. My ONLY regret is that I live on the East Coast and can't keep up with my nails here. Fantastic service, chill atmosphere.

I had such a genuinely heartwarming experience at Q Salon Nail…read more From the moment I walked in, I felt welcomed--not just as a customer, but as someone they truly cared about. The team is incredibly kind, attentive, and detail-oriented. They took their time to make sure everything was perfect, and you can really feel the pride they have in their work. What stood out most wasn't just the beautiful nails (which turned out absolutely flawless ), but the atmosphere--calm, clean, and full of positive energy. It's the kind of place where you can relax, recharge, and leave feeling a little brighter than when you walked in. If you're looking for more than just a nail appointment--something that feels personal and uplifting--Q Salon Nail is truly a gem. I'll definitely be coming back

Been coming here for like 2 years now! I do dazzle dry and gel manicures. I've seen Tracey, Trang,…read moreand Kim, and they're all great. They all have different schedules and book up fast, so book in advance! Street parking is available and you can park also in the residential.

They did an amazing job on my pedicure, the place is super clean and the staff is so friendly!read more

Don is amazing. He is very knowledgeable, has nice grip, and is very precise with application. I…read moreused to go to him when he was at Mimosa Nails, for the past 16 years, he is simply the best nail technician I met.

always busy ! they do a very good job no frills operation though and veyy try friendlyread more

Great price and I really wanted to love this salon! This was my second time coming here. The first…read moretime, I saw Sammy for hard gel and was really happy with my nails, so I decided to come back for another hard gel full set. This time, my previous hard gel was lifting quite a bit (not done here) so they removed it and redid the set over my natural nails. From the top, the nails look really pretty and the shape/color are nice. However, the hard gel is extremely thin, to the point where my nails feel like they could easily break. After only 4 days, I'm already noticing lifting along the sidewalls. The tips are also noticeably thicker than the rest of the nail, which makes the nails look a little uneven/odd from the side. I really like the salon and had a great experience my first time, so I'm disappointed that this set hasn't held up the same way. I think there's definitely potential here, but I would have preferred a little more structure and consistency with the hard gel application.

Kate is the prime example of creating a loyal customer! I originally met Kate at the Santa Monica…read morelocation and will only have her do my nails due to her amazing skills and customer service! Kate is extremely professional and talented. I never knew my nails could retain length and remain healthy this long! I always leave very happy with my nails and have a great experience with Kate! The Beverly Hills location is beautiful and the receptionist is very kind and helpful to all the customers.

The best manicure spot in LA! I've been coming to Secretive Nail & Beauty Bar for 6 years now, and…read moreevery visit has been an amazing experience. They have high standards, and every nail artist is highly skilled. I just love this place and can't recommend it enough!

AVOID THIS PLACE! Everything was terrible, from check in all the way til check out…read more First, the front desk girl seemed a bit disorganized and overwhelmed...mind you, the salon was so calm and quiet so I don't know what could've had her so anxious. While I'm waiting to get called, she realizes she messed up someone else's appointment who already got sat, they got her water running and everything, and they tell her she has to get up. A whole mess. This one obviously didn't affect me directly but it affected the overall experience. Then, I finally get called (I was waiting ~10 mins over my appointment time). The technician starts my nails when she gets the first phone call. I could see she's struggling balancing the nails and what seemed to be an important call cause she was also overwhelmed (idk what it is about this place but everyone is clearly overwhelmed). She hangs up, continues my nails and then she gets ANOTHER call. This time she just randomly stands up and runs to take it in the back room. Listen, things happen, but I knew this wasn't an emergency...she had just told me it's a package delivery. She left me waiting for, I kid you not, ~5 minutes (probably longer but let's just say 5), no explanation, no nothing. When she comes back, I say that if it's an emergency then I can wait for another technician so she can handle whatever she needs. She apologies and goes back to my nails, thankfully she didn't get up again but the finished product was HORRENDOUS on top of everything! My nails are so scratched and dry! I was really hoping to have a good experience as I'm looking for a new nail salon in the area but this was just unacceptable.

Very disappointed with my experience here. I got an almond-shaped set done on Friday, and by Monday…read morenight one of my nails had snapped right where the nail was shaped too uneven on the side. I called the next day to get it fixed and no one picked up. I went in person on Wednesday, and they told me they had no appointment availability and to comeback the next day, as well as no mention of a repair charge. I also found out they'd apparently sent a message about a repair fee but not to the phone number I have left them. After I finally got it fixed they said it would be $10, I showed the front desk the photo showing the uneven shape, and she told me it was my fault and I was the one who put the pressure on the nail. As well as on their end they didn't even receive my phone call, so she dismissed that as I haven't called them when I showed her on my end she had no response. Very frustrating that they won't take responsibility for their own work. I won't be returning, and I'd think twice before booking here.