We stayed in the most beautiful room I have ever stayed in and I have stayed in some top-notch…read morehotels. It was a two bedroom suite with a giant balcony. It was so spacious and beautifully decorated and so welcoming. I was there with three other friends and we had a ball. The staff was very accommodating and did their best. We had a bit of a blip, but they did their best to make everything work out. Lee the manager was outstanding. He was anticipatory kind, empathetic, and so well organized. I would recommend this highly to anybody, but I'm kind of afraid because I wanna bring my family back here. And I'm afraid to say that it was too wonderful because that I might not be able to get this wonderful room again just joking. It was really great and well worth it so reasonable so wonderful.

If you plan on walking everywhere, stay here! It's the perfect location to walk downtown and to go…read moreto Anakeesta. If you need to get out of the parking lot, leave REALLY EARLY. It's a nightmare to get out. They block off a gazillion spots for valet parking which is quite annoying. Our room was nice and had no issues. We didn't use the pool so cannot comment on that. Their gym is super tiny with very little equipment so we didn't workout the days we were there except to run outside. We went to have a drink in the bar one night after coming back to the hotel. The bartender (Samantha) looked at some guy at the bar when we sat down and said "what time is it?" We felt unwanted and rushed so we paid for Our drinks and immediately left. That put a very sour taste in my mouth. When you check in, look for ROBBIE. She is so sweet and gives you lots of information.

I took my mom here for her 75th birthday in May of 2018 and had a delightful time. The location,…read morelooking south towards the Great Smoky Mountains National Park was peaceful, and even though it was a short downhill drive to Gatlinburg, it felt like it was miles away. We were greeted by one of the managers when we arrived who made us feel welcome. While there is not daily housekeeping, we had more than enough towels (and coffee pods!) for our three night stay. There was a fire through this area back in 2016. There is no sign of the fire in the remaining lodge building. Off to the side, up a hill, are the foundations of former their lodge buildings and restaurant. The view to the south includes some burned trees in the distance, but I found that it didn't take away from the ambiance. Due to the fire, the does lodge have a more remote feeling due to the lack of telephone, cable, or internet. We didn't miss any of these, and we had reasonable cell phone reception. I look forward to seeing the lodge thrive again and wish the owners the best in their continued renewal.

Me and my boyfriend stayed here for four days during the week after Christmas. Found this place…read morebecause I wanted a bed n breakfast & this was the closest I found. It's unfortunate what happened with the fires back in 2016 but the business keeps on pushing through. They still have a decent amount of amenities even without the other spaces they had offered before the fires. The rooms are a decent size, especially for two people. They offer a full sized kitchen which was nice so we didn't have to eat out every night. The balcony is cute & have great views of mt leconte. The bed was comfy & everything was clean. They had plush robes in the closet which were super comfy & great to put on after a hot bath in the spa tub in the bathroom. They also maintain hiking trails right by the lodge & they had a nice set up by the creek, there was a bathroom down there & a fire pit and lots of chairs set up. The lodge is only a mile up the road from downtown & the national park entrance so it's in close proximity to alot of great things. The only issue we ran into was not enough parking but we made it work. Overall had a great experience here & would definitely stay here again.

Wonderful upscale resort nestled in the Great Smokey Mountains. The amenities are superb and the…read morefood at their restaurant is delicious! The hotel is GORGEOUS and styled so well. Upon our arrival we were greeted by friendly staff that helped us check in and arranged to have our baggage taken up to our room. They do offer valet parking and complementary self parking. They have an indoor pool, outdoor pool, fire pits, arcade, gym, spa, and even complementary s'mores in the evening. The service and staff were all wonderful! You get free preferred parking at Dollywood and timesavers for everyone in your party. 5/5 Star experience - we will 100% stay here next time we are in the area.

Earlier this year, my friend and I stayed at Dollywood's DreamMore Resort in Pigeon Forge and I'll…read moresum up my experience - short and sweet: genuine southern hospitality. The resort is in the mountains, a few minutes from Dollywood. It's clean and rustic but elegant - think Dolly Parton's style and touch. It's family oriented so it's cozy, not really flashy. I bet during the holidays (now) placed is decked out. Kudos to the staff. From checking in, to dining all the way the family activities (smores), everyone was friendly, helpful and genuinely warm making people feel welcome. Service wasn't feigned or scripted - it was real and even when it was busy, the staff took care of business. Room was comfortable and clean. Not extravagant - think Southern charm. Bathroom wasn't cramped, water pressure good and temperature nice and hot. Quiet (we had a corner room) and we couldn't hear anything. Not even when neighbors opening or closing their door. Even had a workspace if you were working while you were supposed to be on vacation. Amenities included shuttle to and from the park. Pool and Spa (didn't partake). Went to the bar/restaurant - see other review and an on site convenience store. Free parking. I'm sure there are more but that's just all that comes to mind because we were for the park. That's also in another review. Anyway - to sum it up, it's not quite a luxury resort - but a place that offers heartfelt comfort wrapped in Southern Hospitality. If you know Dolly's story, it kinda captures her spirit - warm, sincere and touches of joy. It's a definite "yes" if I needed to pick a place to stay when back in that area, even if I weren't going to the park.

Tree Tops Time…read moreShares remain controversial; we own six annual weeks, and have the tools to dispose of ownership, and this is an advantage. Caveat - always purchase on the Secondary Market; presentations are ok to achieve lay of the land, but Never purchase from a developer. We wisely purchased our first vacation club in 1972, and have enjoyed the annual luxury travel every years since. Sales people will argue the benefit of timeshare exchanges - Interval International is superior to RCI; however, these exchange clubs always involve extra fees. Interval International has taken us to nearly all Marriott Vacation Club properties in the US, and we have exchanged abroad. Marriott Bonvoy is excellent for overseas hotel stays. Caveat: Always purchase in desirable locations that one will visit annually. We currently own four Atlantic Ocean Front Marriott Vacation Club properties and two Mountain properties. And this ownership leaves plenty of spring and fall time for 3-4 weeks of international travel. We always visit Smokies in spring; fall is delightful, but way too many leaf peepers. In 2025, Tree Tops improvements include new carpet and furniture, all important WIFI is now up-to-date, and TV service - Spectrum is great improved. Our Saturday check-in follows in-town dining and includes a pool and hot tub visit. Mountains or beach? Not applicable for us, we do both....

Great service and misleading sales presentation…read more The resort and resort staff were excellent. During our last day there we had a sales lady come to our room and tried to arrange a sales meeting to get our of our Bluegreen contract. She said that getting out of that contract would be no problem. We bought based on this promise and still trying to get out of our Bluegreen contract. Be very leery of buying from this firm.

This was the perfect spot for a weekend getaway for our young kids…read more The first day was super packed, so I'm going to guess this place does get pretty busy, but most of the time it was pretty dead. Note there are no in room coffee makers or microwaves. We brought our own coffee maker, but the microwave was all the way down the hallway which was inconvenient. Overall, you get what you pay for, and this place is definitely worth the money!

We visited during the off season, right after New Year's Day, and the waterpark wasn't open because…read moreit's an outdoor waterpark. So this review is for everything except the waterpark. Country Cascades Waterpark Resort is an extremely family-friendly hotel in Pigeon Forge. From the moment we checked in until we left, we were surrounded by friendly people who made sure my family was comfortable and had lots of fun. This hotel has themed suites for families! We stayed in one of their treehouse suites, which has two sets of themed twin bunk beds, as well as a king-sized bed in the main sleeping area. The twin bunk bed area had night lights and a TV in the treehouse nook. My kids were delighted to find a treasure hunt inside our room: a safe full of goodies that they could only unlock once they found all of the clues around the room. We probably could have spent the whole day just having fun inside Country Cascades, even without the waterpark. Inside the resort, there is a bowling alley, arcade, rock climbing wall, gemstone mining, and a gift shop where you can build your own stuffed animal. Kids' activities happen throughout the day, so there's always something to participate in. Plus, the hotel has its own ice cream parlor, pizza restaurant, candy and popcorn shop, coffee shop and breakfast restaurant. Not to mention the waterpark, when you visit during the summer months. Country Cascades is an all-in-one place to stay and play. Country Cascades has its own breakfast restaurant in-house called Granny Cluckets. There's no menu -- instead, the restaurant serves a "family-style" all-you-care-to-eat breakfast skillet, and the table shares all of the food. You're served a big skillet of scrambled eggs, bacon, sausage links, country potatoes, waffles, and biscuits and gravy. Orange juice, water and coffee are also part of the breakfast. One serving is a lot of food for a family of four, but if you're very hungry, you can ask for more and they will give you more. We ate breakfast at the hotel restaurant each morning, and we all agreed that it was a good breakfast. The room was very clean, and although they don't do a full room service, they do take out the trash and replace your towels each day without you having to ask. The one thing that was irksome is that the gym in the hotel is just a treadmill, a stationary bike, and a weight machine. It's very small, and also, they don't allow access to the gym until 7 a.m. That's late for a person like me who needs to rise and grind before her family wakes up! Oh well. I made do, but it would have been nice to at least have an elliptical and 24-hour access.

Absolutely loved our 12 day stay in Creekside B cabin. Close to strip, and everything you could…read moreever need away from home. Nice cabin, hot tub, jacuzzi, bed, deck with rockers, hot tub and cute front porch with chairs! Fully furnished kitchen. We saw several bears, a woodchuck, a wild turkey and a woodpecker. Gorgeous creek out back you can hear from the deck. So peaceful. Office was very responsive to our needs. Would recommend and definitely stay here again!

Great rental rates for fully furnished Chalets. Friendly staff and great locations close to ski…read morearea or downtown. Access to three outdoor pools or indoor pool and game rooms. One to three bedroom units. Most have nice decks and some with hot tubs. Cable TV, kitchens, grills. Secure, late check in with prior booking. Stay in a spacious cabin for the price of a hotel. Resort is a time share, but absolutely no pressure to buy. Rent by the night, week or month if you want. Multiple units available next to each other if you need more than one for a group. Wedding or honeymoon packages custom tailored for you, just ask the staff. Hidden gem that few know about due to no advertising. No commitment trial ownership with additional perks if you enjoy coming to the area. Our family has been staying here for 15 years.

Outrageous cabins is an online cabin rental company that operates and rents out of the popular and…read morebeautiful Sevierville Tennessee mountains. My family and I were in town from Lousiville for my daughters cheer competition and was looking to stay an extra day and enjoy the nearby Sevierville/Gatlinburg/pigeon forge areas. I found this company by using Yelp actually. They had a very reasonably priced cabin called the honey bear hollow that sleeps 8-12 people. Me having a family of 7 made it a perfect fit. So you book through the site. Place a credit card on file and pay half up and they will take the second half a week or so before your arrival date. The day of check in You will receive a text notification with an address and pass code for the cabin and the trash cans outside. The day before check out they will text you checking out info and cleanup rules. Our honey bear hollow cabin was beautiful and very nice. You have a covered porch with two rocking chairs and you walk into a nice spacious living room and a kitchen. Off that main floor to the immediate right of the kitchen is a king sized master bedroom and full bathroom with a dual shower head walk in shower. Off the backside of the kitchen is a locked door with a covered patio area with your own personal hot tub. As soon as you walk in where the living room area is a spiral staircase. You get to the top and immediately in front of you is another bathroom with a walk in shower. To the left is a loft area with a pool table and another king sized bed. To the right is another room that features a queen sized bed, a fun retro arcade machine with several classic arcade games and another full sized bed. On our trip here in March of 2022 we got to experience both warm weather cabin life and snowfall cabin life. On our first day here we had beautiful sunny weather up in the high 70's. The next morning we woke up to about 4 inches of snow. I'll give the grounds crew credit. The roads were salted the day before when it was sunny and when we woke up the next morning to a mountain winter wonderland the roads and Drive ways were completely cleared. The surrounding area of the cabin site has a few neighbors. Some closer than others but you still have a ton of privacy. The grounds in the very back has a cute small log cabin chapel and playground. Throughout the site is cool little decor of equipment and even a fake "general" or "thrift" store to give it that southern Sevierville feel to the place. The kids and us loved our cabin. Very spacious and comfortable beds. Nice place to play pr relax and has TVs in each room and in a beautiful area. They really enjoyed the personal hot tub as well. Outside we did have our own grill so if you want to cook out that is an option as well. If I had to critique anything it would be that the pool table in the loft is in a small and tight area. The pool sticks are too long to get off any shot you want without bumping a wall. The TVs all had directv so you had cable but it would be nice if they had a smart tv for streaming services. Overall this was a fantastic and well priced experience and visit. In most of our out of town cheer comps we have to stay in specific hotels near the competition sights. On this trip we was able to book what we wanted to and this massive and fun cabin was actually cheaper per night for a family of 7 like Mine. So we were thrilled with everything!

Very spacious house to rent. The kitchen was amazing lots of dining room area for the entire…read morefamily. Lots of amazing balcony to see all of the valley. Lots of parking. The only downfall is they should invest in mattress covers on the mattresses. Cause when we get ready to leave the mattresses are full of undesirable spots..

Mixed bag staying at Westgate. The grounds are lovely and there are bears there. The naturalist is…read morea lovely human that shared knowledge kindly and enthusiastically. The location is close to Smokey Mountain park. We stayed for a wedding that was happening offsite. Since we arrived later than planned, we were not pressured for a timeshare presentation. Check-in was rushed. We had not stayed at Westgate prior and were not told the rooms were not serviced by housekeeping so that was a surprise. We were told there would be parking in front of our building but there wasn't any. The most serious flaw is the lack of ada enabled and ground entry rooms. Our building, which they called a cabin was a three level walk up, not senior or disability friendly at all. The booking site does not address this. You share an entryway with another room with a washing machine in between. Thankfully our neighbors were quiet. We were told at check in the restaurant closes at 9pm and when we called the front desk and asked if the bar had food, they said no. Again this was not true the bar has food until 10pm. The coffee does not open until 9am! Pizza can be delivered until 9:45. The room was cramped. It says sleeps four but that's two people on the small pull out. The room was clean. The tv was pretty bad, colors were off. The coffee pot was cheap and leaked. The lower level pool bathrooms were out of service for 3 or 4 days. This is just too long to be acceptable. The other pools were super packed. The shuttle bus drivers were super helpful with information and dropping us at our building. Maintenance workers were friendly as well.

**Strongly reconsider before buying at Westgate Smoky Mountain Resort & Spa**…read more We understood going into this that purchasing a timeshare comes with risks. At the time of purchase, however, the benefits and promises presented made those risks feel reasonable. Unfortunately, our recent experiences have made it clear that those expectations are not being met. The condition of our room was unacceptable. We encountered dead bugs, hair in the sink, fingerprints covering the mirror, a broken fan, a broken closet door and overall filth . Even more concerning was the overwhelming smell of marijuana and cigarettes in what is advertised as a non-smoking facility. When we brought these issues forward, the response we received was not only unhelpful, but unprofessional. An employee named Brad Reed was dismissive, condescending, and openly sarcastic, at one point stating, "Well apparently we won't ever see you again." Rather than addressing the situation, we were told the resort was completely full and that the only option was to send housekeeping. In the same conversation, we were also told that purchasing an upgraded room would "ensure we wouldn't have any more problems." The implication was difficult to ignore. After declining to spend additional money, our concerns were effectively dismissed. However, when we escalated the situation to a front desk manager, we were immediately moved to another room without issue, directly contradicting what we were told about availability. This raises serious concerns about how guest issues are handled. It appears that responsiveness may depend less on the validity of the concern and more on a willingness to spend more money. This experience reflects poorly not only on the condition of the property, but on the integrity of the service model. Cleanliness, honesty, and basic professionalism should not be conditional. Based on this experience, I cannot recommend this resort. Travelers should carefully consider other options in the area that prioritize transparency, accountability, and guest care.

Amazing place!! Would definitely recommend. Great views and loved the pool and fitness center…read more Close to everything and great price for what you get.

STUNNING VIEWS of the Smokies in the daytime and downtown Gatlinburg lights at night. Floor to…read moreceiling windows as well as glass balcony railing so you can soak it all in. The entire facility is modern and impeccably decorated, yet stays true to the Smoky Mountains vibe. The full size, very well-appointed kitchen includes complete sets of cooking/baking pots and pans, toaster, mixer, coffee pot, and Keurig as well as full size appliances. There is plenty of space for everyone. Convenient parking and easy access to the condos. Very friendly and accommodating staff. It is just off the bypass so there are no scary roads to travel. WORTH EVERY PENNY. We have already booked two more stays for this year.

Riverstone Spa and Resort is basically a masterclass in how to do a vacation right. Location?…read morePerfect--right in the gravitational pull of all things Pigeon Forge but still feels like a sanctuary. Amenities? Outstanding enough to make you feel mildly guilty for how much time you spent just lounging around the property. This place was completely awesome from check-in to checkout. 10/10, no notes, already plotting my return.

We had the most amazing stay this week. Check-in was amazing. The resort was clean, parking was…read moreeasy. We had everything we needed in our home away from home. Comfortable bed, full kitchen, walking shower with dual shower-heads, fireplace, balcony... spoiled! I spend time at the lazy river each day. If you're looking for a chill resort, with scenic river views, this is your place.