Cancel

    Open app

    Search

    Twin Mountain Inn & Suites

    4.7 (41 reviews)
    ModerateHotels
    Open Open 24 hours

    Get information

    You can now request information from this business directly from Yelp

    Twin Mountain Inn & Suites Photos

    You might also consider

    Recommended Reviews - Twin Mountain Inn & Suites

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    View from balcony
    Stephanie D.

    We went for our summer vacation. Had a wonderful stay at twin mountain They made special arrangements for my disabled dog. Took care of everything we needed . We love it here. Sitting out on the balcony watching the birds . Listening to the little river it's so peaceful. You can actually see Dollywood fireworks show from this location. See you again soon

    Best Design of a Do not Disturb Tab I have ever seen
    Trisha B.

    Twin Mountain Inn and Suites Before I review this Beautiful AMAZING, Quaint and Charming kind of Retro, but with Modern Conveniences, and Lovely updated Decor, I have to give a BIG SHOUT OUT to the people that work here: Matthew, Cody, Dwayne, and Ela, I thought she was the Owner but she said she was the Manager, and a gentleman who came to the room for a small repair, I didn't get his name. *Even the Lady in the Laundry room who was washing and folding towels was very nice! The people that work here have Genuine Southern Hospitality! They are Calm, Kind, Mannerly, Professional and Excellent in EVERY WAY! Matthew in particular RESCUED ME and the room I was in; when I was unable to turn off the bath tub. I thought I had it turned off but somehow I didn't and it overfilled and spilled out into the room. He was there in no time with tools to extract the water and then a dry mop to clean up the rest of it. The tub fills up differently than most tubs and I somehow didn't work it properly. That part was a disappointment because after that first night I wasn't going to touch that tub again. It was completely "User error" but I was afraid to try it again. That was disappointing because I really wanted to soak in that tub! The Manager, Ella, came the next morning and assessed everything and had a gentleman come in with a water extraction machine to get the water out of the carpet. I just felt TERRIBLE that it happened. I wish so badly they would put instructions on the Tub because apparently this has happened before. The way the water fills it is from INSIDE the tup and there is not a Spicket (Faucet for any non-Southerner reading this) to make sure you have the water turned off. When I entered the room it was SO CLEAN AND SO PRETTY! There were plenty of Bath Towels, the bed was SOOO comfy cozy and the pillows, while fluffy, turned out to be just right to sleep on. Sometimes with bigger pillows they will hurt my neck but these didn't. The best part was sitting on the Balcony every morning listening to Nature wake up and watching the Sky change Colors. The Hotel faces due East so a SunRise Show every morning is HERE! In the evenings I went to the front of my room to watch the Sunset! While it is in an area where there are homes and businesses, it is still very quiet, calm and relaxing here. Parking was very easy and Check in was smooth and easy. There are plenty of luggage carts for use. The Elevator works fine and wasn't an issue for me. After I had my things loaded into the room I found myself using the stairs just for the exercise and the joy of it. The pool area is "just enough"! I went down one evening and dipped my feet in the water and sat down by the pool and patio area a few times. There is a fire pit down there as well, which I didn't go to, but there were several people that gathered there every night. This is one of the nicest places I have ever been blessed to have Lodging at in this area. It's centrally located, yet off of the main road and away from the noise, traffic and congestion. There was a slight bit of Construction going on across the River/Creek from my Balcony; but personally, I rather ENJOYED that! It was fun to watch people working and having a chance to "build their dream". The Nature, the Birds, the Geese, which are very vocal and will "talk you to sleep at night" and "wake you up in the morning" was a REAL TREAT for me. There are also Ducks which have their own "voice". There are MANY Birds here, such as Mockingbirds, Cardinals, Song Birds, and I was even blessed to see a Baby Squirrel come and "stare" at me while I was down by the Patio area. If there are any CONS to staying here it would only be that the water pressure is "light" and it was a bit difficult to get a shower but I managed to get all the soap and shampoo rinsed off. *It is a little difficult to get the temperature of the water right. It's either freezing or scalding so you have to work with it carefully before you get in the shower. I booked an additional night as I was FINALLY starting to calm down from the first night here with the over flowing tub incident. I was hoping to get a discount but they couldn't give me a discount. I went ahead and booked it at the full rate which was disappointing, because even though the "tub malfunction" was user error on my part, there really should be some sort of instructions on the bathtub as far as how to make sure the water is off due to the water fill being down inside the tub. Disappointed that I didn't get to use the Tub. I did eat the breakfast a couple of mornings and it was PLENTY for me. They offered scrambled eggs, sausage links, yogurt, fruit, Biscuits, Gravy, Muffins, cereal, milk, juice, and of course Delicious Coffee. There is a little Coffee Maker in the room but I didn't use it. Nice Ice Machine! Great Wifi Connection!

    Melinda M.

    We enjoyed our stay here. Room was nice, beds were comfy, view of the river (and ducks) was lovely, rooms were kept nice and warm, and there was breakfast available with a few hot items! Only negative was when our smoke detector randomly went off in the middle of the night! o_O But that's probably one in a million... The man on duty was VERY quick to come when we called him about it!

    LOVE THIS PLACE!!! Very large room with a jacuzzi in the middle of it. Gas fireplace too! We had a great room on the 5th floor facing the river. Able to see the fireworks from Dollywood on the nice balcony. Staff professional and very nice. The surrounding area is nutty and made for tourists, but if I ever come through here again, I will be staying here! Pet friendly as well!!

    This place is amazing first it's clean rooms looks wonderful and smell good second staff here goes above and beyond we extended our stay thinking we'd have to pack up the truck and come back nope girl at the front desk took care of that maintenance staff even folded the kids blankets next the view is great we got to go out and feed the family of ducks I highly recommend this place when on vacation

    King bed

    See all

    4 months ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0

    19 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Lori C.
    149
    23
    15

    2 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tonya J.
    33
    11
    17

    8 months ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Trisha B.
    14
    113
    52

    4 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mark G.
    1
    110
    136

    3 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Leslie a.
    94
    71
    10

    5 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    It was great and very nice place excellent customer service and housekeeping also do many places near by

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Amy F.
    44
    91
    61

    6 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of JL K.
    73
    10
    7

    5 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Very nice. No complaints. Service was good. Comfy and nice room and bed complete with fire place and jet tub.

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Clean, spacious, and peaceful! These three words would easily sum up our stay. We will be back!

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kristy H.
    247
    13
    14

    8 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Clean room, great price. The staff was super easy to deal with, and extremely helpful! We will definitely stay here next time we're in town.

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Second time staying here. Clean, comfortable rooms and pleasant staff as hosts. Cordial, clean, and a bargain,

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Ela B.

    Ela B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Twin Mountain Inn & Suites

    Review Highlights - Twin Mountain Inn & Suites

    All rooms have a balcony overlooking the river, and we were serenaded by ducks every morning, which was fun.

    Mentioned in 15 reviews

    Read more highlights

    You might also consider

    Margaritaville Island Hotel

    Margaritaville Island Hotel

    3.7
    (134 reviews)
    $$$

    Great location on the island surrounded by shops, restaurants, and other activities. It's also a…read more12-20 minute drive to Dollywood and 20 minutes or so to activities in Gatlinburg. Staff was super friendly and helpful. Every interaction was genuinely friendly, fun, and welcoming. The rooms are a good size with an indoor fireplace that adds a nice touch and large bathrooms. They have outdoor balconies overlooking the shopping area or river - which was great for seeing nature (geese, beavers, herons). Facilities are nice with a good sized gym and large rooftop pool and hot tub overlooking the Ferris wheel. The roof has plenty of lounge chairs and the chill bar with great staff that will bring your orders (food included) to your chair. The hotel is pet-friendly and has an indoor fireplace-house restaurant and bar (Fins) with an outdoor patio. It also has an onsite Starbucks. While pricey, the amenities, room size, great staff, and location made it worth it! We've already started talking about our next visit!

    Head to Gatlinburg and stay at the Margaritaville Resort…read more This hotel has seen better days. We had a basic room with two queens overlooking the creek. The bathroom had a vent with tons of rust, the paint was chipped all over the walls. Beat up and scuffed furniture. The patios were sad and depressing. The patio door was broken and did not lock. The view is "sad creek with creepy parking lot." The hotel also gives a complimentary margarita coupon to guests. We do not drink alcohol. When I went to the bar I asked the manager if we could trade it in for a non-alcoholic margarita or NA beer and they said no, only alcoholic margaritas. How ridiculous! Not even a freaking mocktail margarita! After staying at the Gatlinburg resort property this was a huge let down. We have since learned they are two different franchise owners. Suffice to say, we were going to stay two nights. We paid for two and after one night we left and booked a room at the Gatlinburg location instead. That's how bad it was.

    Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

    Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

    3.5
    (98 reviews)
    $$

    First off, my husbands mistake but this was a time share weekend so the hotel was basically free…read morebut it makes me wonder if time share rooms are typically awful or this was just our luck. Got there around 10:00 and the room was ready. Great! Got to room and it was pretty small and filthy (table had crumbs/sticky, not vacuumed etc). Went back to the front desk and she offered to switch to same room for no charge or upgrade to a slightly bigger room for $20/night. We opted for that option since as a family of four, more space is worth the cost for us. We got to that room and again, not the cleanest and there was pubic hairs on the bathroom floor which basically sealed the deal mentally nothing good would happen. Because this was a timeshare offer we called them and finally after we left and had lunch they just put us in another room. They did refund the $60 and gave us three breakfast vouchers for each day but even this room was not clean to what "Hilton" standards should be even though the manager walked through the room personally. In the end, this made it very easy to say no to the timeshare presentation as their excuse was Hilton bought the property just a year ago so they aren't all up to standard yet. The lobby was beautiful, the pool area looked nice but my kids said the water was freezing. I would never pay for the $17 dollar breakfast as it's basically the same free stuff you get at every other hot continental breakfast. Basically, you couldn't pay me to stay here again.

    We enjoyed our stay here. Nice seating areas by the fireplace. One night two guys with guitars…read moreplayed and sang. They were very good. Room was nice. Clean with everything you need. Cleaning staff did a good job. Parking is right out front which worked out well. Walking distance to the craziness on the main drag in Pigeon Forge. They have a nice gym on the first floor. Outdoor area to sit and talk. Didn't use the pool but it looked nice. We did not do the breakfast, but it looked good. Plenty of seating. I would recommend.

    The Inn on the River

    The Inn on the River

    4.1
    (61 reviews)
    $$

    My stay was great! The breakfast was very good, the room was very clean. Sitting by the babbling…read moreriver was very relaxing and enjoyable. If you want a room facing the river, you have to ask for that in your reservation (they have rooms facing the river, and other rooms facing the parking lot). We stayed in a river-facing room, and it was great. Staff were all very friendly and I will most definitely stay there again if the opportunity arises. There are ducks and geese, and we even say a crane in the water. Within walking distance of several restaurants and attractions, right on the main drag in Pigeon Forge.

    We booked The Inn on the River because the website showed a charming, cozy inn right along the…read moreriver. It definitely delivers on the cozy atmosphere and river views -- and yes, there are plenty of geese to remind you you're by the water! Check-in was seamless, and the front desk staff were friendly and welcoming. They have a nice 24/7 drink bar with instant coffee and tea, plus another bar with juice and tea options during breakfast and again in the evenings (7-10). Small touches like that were a nice surprise. As for the room, it was a good size and overall comfortable. The beds were great, though I did notice housekeeping service declined a bit as the week went on. Towels varied in softness, and the complimentary toiletries were below average -- I'd recommend bringing your own. For a listed 3-star hotel, I'd rate it closer to 2.5 stars. The property is clean and cozy, but for the price point, it could use a few tune-ups. That said, I'd stay here again, especially if you're traveling with family or kids. The pool and hot tub area are nice, and the continental breakfast was fairly decent. Tip: If you're staying on the first floor near rooms 110-120, you might want to request a different area unless you're an early riser -- hallway noise can be noticeable from people coming and going in the morning.

    Tru by Hilton Pigeon Forge

    Tru by Hilton Pigeon Forge

    3.2
    (49 reviews)

    We used to stay here before switching to another hotel closer to the attractions we come for, but…read morethis trip we were coming in late and booked on the way. It was super reasonable for one night to bed down before moving on to our other destinations. This hotel is clean, has enough room, and is all you could want in a place to stay. It's located up above the island area and is near the baseball thing. I don't know what it's called but you'll hear your fair share of walk up songs bright and early if you stay on the backside of the hotel. The beds were very comfortable in my opinion. I have an achy hip and leg most days and even my own bed kills me. This bed had me sleeping like a baby, even with my four year old beside me. We arrived at almost 11pm and the staff was nice and welcoming and there was tea and coffee available in the lobby. They do provide a breakfast in the lobby in the morning and have games and seating areas for families. Would definitely recommend staying here!

    I am not sure why there are so many negative reviews for this hotel…read more The hotel is pristine. Staff were very accommodating, They checked in with us daily. I am a gold member, so I got all the usual perks, including drinks, snacks, and regular check-in to see if anything was needed. They brought me extra blankets, extra hangers, extra toilet paper... fast and friendly wouth each request The housekeepers were fantastic. The check-in and checkout were easy. They have a beautifully kept inside pool and a shared pool outside. The kids were loving this place. They have a beautiful observation deck upstairs. True by Hilton is known for being a no-frills less expensive Hilton experience, but our room had a small refrigerator and it was well outfitted . My only complaint.. .zero dressers for storage space. Which made it a little messy, but did not stop staff from picking up after and somehow they made it look fine. Our room was clean and comfortable. AC was pumping and the lobby was clean. Breakfast was and they had a lot of things to do.

    Twin Mountain Inn & Suites - hotels - Updated August 2026

    Loading...
    Loading...
    Loading...