Thank you, Kaiden, for the smooth transition into Great Park Insurance. It is a peace of mind…read moreknowing that my business is in good, professional hands. Great and affordable quotes. Keep up the good job ! Shalom Plumbing & Rooter

InfogreatparkVery disappointed with Kara Agent. It has been 3 months and my BOC still has not been…read morefiled despite multiple promises. Communication is terrible -- emails, calls, and messages are ignored. After receiving my payment, they stopped responding and even ignored my refund request. I kept following up for months with no clear answer. Very frustrating experience. I do not recommend this service.

I reached out to Scott regarding auto insurance and he was very honest about what he could offer…read moreand ended up recommending that I go with another carrier, based on his expert analysis. I was very pleasantly surprised at his honesty and generosity regarding information on the insurance options in today's strange post covid climate. He later spoke to me to answer questions I had about recommended coverages, even though I would not be a client in the short run. I would highly recommend working with him. Exceptional integrity and customer service!

Scott was super knowledgeable and helpful! Guided me all the way through from beginning to end…read morewhile explaining the various options we had in having to pick a policy. I highly recommend giving him a call!

Simon is really responsible and knowledgeable for my case. He helps to solve my difficult case…read morereally fast. It is incredible.

I reached out to Simon Hsu at KCal Insurance with a confusing health insurance issue -- my primary…read morecare doctor suddenly told me they didn't accept my plan, even though I had already confirmed with the insurance company that my PCP had been updated. I wasn't sure what to do. Simon patiently walked me through exactly how to navigate the insurance company and Covered California, including what to ask for and how to escalate the issue. The most incredible part? I'm not even a paying customer yet -- and he still gave me his time, attention, and genuinely helpful guidance without hesitation. He was kind, calm, knowledgeable, and generous -- I fully plan to work with him going forward as a paying client. It's rare to find someone in this space who cares this much and knows the system so well. Highly, highly recommend.

I recently switched my business insurance to Lawrence Ku's Farmers Insurance Agency after a…read morefrustrating experience with my previous agency, and the difference has been night and day. I needed a certificate insurance to meet the requirements of my business location. My previous agency took over a month to provide the document, and when they finally did, it wasn't even the correct COI. After I pointed out the issue, it took another couple of weeks before they determined that my policy itself needed to be adjusted to meet the requirements I had already provided from the start. The delays cost me valuable time and business opportunities. That's when I reached out to Lawrence Ku's agency and worked with Caroline. Within two business days, she reviewed my situation, helped me secure the appropriate policy, and provided the correct COI the very same day. By the end of the week, everything was compliant and approved. The level of responsiveness, communication, and professionalism was outstanding. Caroline kept me informed throughout the process and handled everything efficiently without the constant follow-up I had become accustomed to elsewhere. If you're a business owner who needs insurance documentation, COIs, or policy adjustments done correctly and quickly, I highly recommend Lawrence Ku's Farmers Insurance Agency. They delivered exactly what they promised and restored my confidence in lwhat good customer service should look like.

After squirrels chewed through my wires in my car, I was worried about the claims process. However,…read moreit was a surprisingly smooth and easy process. Both Catherine and Lawrence helped me navigate putting in a claim. Everything was filed, reviewed, and approved within 24 hours. They dealt with the mechanics and I even received the reimbursement in my bank account by the next day. I honesty was shocked how easy they made the process. Very grateful that they are my insurers and would highly recommend Lawrence Ku as your agent.

I'm a mortgage broker, and I was introduced to Julius by one of my clients who uses him as their…read moreinsurance agent. In my business, one of the most important things during a home purchase or refinance is speed, communication, and service -- and Julius absolutely exceeded my expectations. From the very beginning, I was blown away by how responsive, knowledgeable, and efficient he was. After seeing firsthand how well he took care of my client, I started referring more of my clients to him whenever the opportunity arises. Whether it's residential or commercial insurance, I know my clients are in great hands with Julius. The feedback I continue to receive from them has been incredible -- they consistently mention not only the outstanding level of service, but also how competitive his pricing is. I think it speaks volumes when another business professional is willing to confidently refer their own clients. I highly recommend reaching out to Julius for all your insurance needs. You won't be disappointed.

Julius was very helpful and thorough.. he explained all the coverage options in detail.. One of the…read morebest insurance agents I have worked with!

I was extremely happy with the service I received from Mohan. He made the process of securing a…read moreMedicare supplement plan extremely easy. His follow-thru was excellent! He was very informative and did not rush or pressure me into a plan . He definitely wanted to find my best fit. I really appreciate his kindness and efficient work! I highly recommend Mohan!

The Medicare Specialist Elliott Martin is amazing. He gives genuine help each time we have…read morequestions and concerns. I will definitely recommend him and his company to friends who are looking for help and guidance with Medicare.

Hey Charmaine - I definitely would have gone with you for my property insurance but my old insurer…read morecame back with a better deal and ended up renewing with them. Charmaine was one of the best insurance folks I have talked to and was very prompt and detailed in the answers she had given. Gosh - I had called over 20 places on Yelp to try and find a fast quick quote on a SFR house but it was such a navigation to be able to find someone decent. Charmaine did everything I needed and got me a quote very quickly and even called me back to correct something and even lowered my rate. I am sad I wasn't able to go with Charmaine but if I ever need other insurance needs, I would come back to Charmaine. Thank you Charmaine!!

Charmaine, was outstanding in all aspects of a customer service experience. She is prompt,…read morecourteous and extremely helpful in obtaining insurance. I highly recommend her for any insurances needs.

Very much impressed with the service I received from Manuel (Manny). He was extremely helpful and…read moremade sure I not only got my policy lowered but was very attentive to detail and made sure I received everything I asked for. Helping me find a cheaper policy honestly was the best thing I can do for the start of this year. Manny made sure that is definitely what I got! Thank you for your patience and genuine concern by going out of your way to assist me all day!

Highly recommend you to go with Paul. Paul is an Honest young man that's goes above and beyond for…read morehis customers in getting the best deals. Thank you for making sure I got taken care of and insured.

Neal is an excellent Agent. Always available. Knows his coverage and policies…read more I've been doing business with him for 7 years never a problem.

I called Neil when my daughter was deathly ill in the hospital in Newport Beach. I needed to change…read moremy insurance and get good advice. He came to the hospital and gave me all my options along with his years of experience. I trust Neil and you should too. Why go through agonizing insurance programs and confusion when you can just call a professional. Call him now, you'll be glad you did. Kim Olson

I keep being charged $213 automatically every year after I moved out of a place 3 years ago. I…read moretried to contact them to ask for a refund but I only got a refund for the charge that was made this year. I didn't get any notification or confirmation during these three years. How could they do that? I feel hopeless... Update: I got my refund after their manager contacted me. Thanks

I have been getting "urgent" spam emails from this company, pretending to be my apartment leasing…read moreoffice. They are claiming I do not have renters' insurance when I have confirmed with my leasing office that I do. It's pretty obvious that they REALLY want me to buy my insurance plan from them and when I look at the email's sender, it has come directly from eRenterPlan, NOT my leasing office. So stop it!