Today I woke up with a bad ear infection. I went to see my primary, Dr. Krongberg, who is the most…read moreamazing and compassionate person I have ever met. When I arrived this morning without an appointment, Dr. Kronberg was working at another location. The always amazing staff accommodated me and I was able to see Dr. Hillman. He was just as nice and caring and professional as Dr. Kronberg. A special thanks to Lisa for all her help.Best ENT office to visit! What a wonderful, caring, and pleasant experience. I highly recommend this office

I needed a check up with a local ENT and found Dr. Kronberg due to the fact his group is affiliated…read morewith BAPTIST health. Excellent office staff and safe environment. Struggling with a life long deviated septum breathing restriction I decided to schedule surgery after a check up. Surgery went well and am pleased to have the care of a qualified professional. They have many offices in south Florida so no matter which office you choose you will be provided excellent care. During the current pandemic environment I found my care to be excellent at all three offices I visited and also the outpatient center. Will continue to recommend this office.

I also work in healthcare and have a background in healthcare finance. My appointment was at…read more2:00pm, I arrived (early) at 1:40pm. I purposefully arrived 20 minutes prior to my appointment, as I wanted to fill out my registration forms early; so that my appointment ran on time. I have now been here for 3 hours - the place is almost closing (in 30 min). Once I completed my forms, I took them to the receptionist. After handing my clipboard to her, she left my PHI (protected health information) out for the other patients behind me to see. I watched 15 minutes go by, and several patients come through (exposing all my personal health information) without the receptionist making a move. This is a HUGE issue...Another medical assistant came up to me while I was seated in the lobby and verbally asked me about my health history. If you work in healthcare, you know that this is a big no no. You don't risk violating rules under HIPPA!! The lobby is packed with--I'm not even exaggerating--close to 25 patients or more. When I asked the receptionist about my appointment status. She said that: they have only two doctors currently working. If you work in billing or administration, you know that this is a sign of a greedy doctor. If you know that you only have two providers to see patients, then you shouldn't stack up back to back appointments for the provider. You notify the patient that you have no appointments available. That means the only thing the doctor or the office manager care about is the $ from the insurance carriers, because you can't schedule 5+ patients for the same hour! It's so unprofessional and makes no sense. It's not adequate attention to the patient's care... The doctor is very friendly, and has good bedside manners. But that doesn't negate the horrible experience I am having. If you don't have the bandwidth, then you shouldn't be scheduling all these patients. Major disappointment!

I work in direct patient care at a busy ICU as a nurse so I more than understand the delays that…read moremay occur with the current Covid crisis. I went into the office understanding the screening process, and social distancing measures (that weren't in place). We went in for some diagnostic testing after dealing with an acute hearing issue and infection and waited over 2 hours to seen by the doctor. We had a 9:30 am appointment (arrived early for check-in) and as of 11:47 am we had not been seen. Wait, correction-- about an hour in, someone called to take our copay payment, and we had to wait yet another hour before heading to window to ask about the delay. At this point, I had been more than patient, after working a 12 hour shift the night prior. This would have been more bearable if the front desk staff wasn't insufferably rude the first time (and only) time I returned to the window to inquire about the wait time, and the poor patients scattered in the waiting rooms halls being crammed like sardines. Many of them needed assistive devices and were standing because there weren't enough chairs in the lobby, or in the hallway where they had a makeshift overflow. Even giving up my seat did nothing to relieve the several others that were standing around waiting to be seen. The chairs that were there clearly weren't being sanitized at any point and hand sanitizer was no where to be seen for such a high traffic area. The bathroom key (should you need it) is handed off from person to person without being wiped down, basically rendering the whole point of hand hygiene pointless (not like anyone could sanitize in between, remember?). All in all, I would avoid this office in the middle of a pandemic like this one if you truly value your health and don't have an emergent ENT issue. And even then, I would recommend you make your way to a reputable hospital emergency room where your chances of contamination are probably way lower. The only redeeming factor was the joy of a medical assistant named Diana who was the only one who seemed to have a wonderful bedside manner. She took us in to an exam room around noon. I may update the review after seeing the actual physician, but nothing is more powerful than a first impression. Good luck, and be safe out there. -Tatiana

Decent waiting time. Great staff,very professional nursing…read morepersonel and top testing/diagnosing. Highly recommended!!

I had a very disappointing experience with Dr. Abraham Jaguan. I came to the appointment with a…read morespecific concern that I wanted to discuss, but I did not feel that anyone took the time to listen to me. The nurse spoke with me for about a minute and suggested an endoscopy before I had even finished explaining why I was there. Dr. Jaguan then spent less than five minutes with me before proceeding with the endoscopy. What also concerned me was that, while I was waiting, I noticed that several patients who arrived were being told that they could have an additional test that was not covered by insurance. Seeing this repeatedly made me uncomfortable, especially because in my own case I felt that a procedure was recommended before my concerns had been fully heard or evaluated. What bothered me most was that I left feeling that my actual reason for seeking medical care had never been properly discussed or evaluated. I did not feel heard as a patient, and I did not receive the type of consultation I expected before having a procedure performed. I was also charged $270 for the endoscopy outside of what I expected from my insurance coverage, which added to my frustration with the experience. Patients deserve to have their concerns heard and their medical history properly evaluated before a procedure is recommended. Unfortunately, that was not my experience here.

I have nothing but good things to say about this man. He should be a role model for other doctors…read moreto follow. While sitting in the examining room waiting for the doctor to come into my room I over heard a conversation. The doctor was with a patient that was very sick. Apparently this patient did not have insurance or he had bad insurance. This patient needed to see several specialists. Instead of the doctor just getting rid of this poor man who felt scared and hopeless Dr Pullen made many phone calls until he found a specialist to would treat the patient. I personally could write a book on how many doctors I have been to in my life that just give you 5 minutes and then run to see the next patient. I went to see Dr Pullen because I have been having a problem for several years. I have been to many doctors who ordered a lot of tests. I was being treated for several things because all of the doctors were not sure of what the problem was. Dr Pullen was able to diagnose my problem immediately. It is comforting to finally have a diagnosis and to be able to get off some of the meds I have been taking. Dr Pullen spent a lot of time with me and made sure that I understood everything that he said. He also encouraged me to call him anytime I had any questions. It's rare to find a brilliant doctor who is friendly and kind. I was able to tell that he loved being a doctor and that he loved helping his patients.

Just like the doctors I remember many decades ago-when our healthcare was one of the best in the…read moreworld and doctors knew how to diagnose as an art because there were no diagnostic tests as MRI's and scans. He is thorough, precise, caring, knows his stuff, and polite. He also spends time with you. I highly recommend him.

Terrible service by the staff. They brought me into a room over 30 minutes ago after waiting a…read morewhile in the waiting area. The guy left me here and took off telling me he would be right back. Then he went into a bunch of their patient rooms and has left me hanging here. No one seems to know what's goiI will never comeback to this place. You want a good ent, Alonso at Kendal regional who's office staff is always pleasant and there is no waiting issue like this whatsoever. This was a last minute thing if not I would have waiting.

Dr. Zavari is the BEST ENT in South Florida. His team is phenomenal. If you suffer from seasonal…read moreallergies or need ear repair surgery book your appointment with Dr. Zavari. I've know Dr. Zavari for several years and he is so caring and compassionate. He also is bilingual and is Spanish is great. All of his office staff are friendly. He takes most insurance coverage and his office is so beautiful and tranquil with views of the Coconut Bay area.

Dr. Martinez is the best! I was suffering from chronic sinusitis for the past five years and I…read morefinally made the decision to have the balloon sinuplasty and a nasal polyp removal and it was worth it. Dr. Martinez and his staff are great and they care about your care. They are responsive and prompt. I recommend Dr. Martinez for your ENT needs!

Hands down!! Dr Martinez is an amazing doctor who is very professional and definitely dedicated to…read morehis profession. I have nothing bad to say about Dr Martinez nor his staff. I have been suffering with chronic cough and sinus issue for years...after 3 visits I was cured. My sinus is much better and my cough is gone!!

After having had surgery 15 years ago, I had gone deaf from that ear. Having a pre-existing…read moreartritis condition, I was told I would never hear from that ear again. Dr. Johnson performed an implant surgery to replace my old implant because I was suffering from bad earaches and infections. The surgery was a total success and I have regained about 90% of my hearing. Extremely grateful for the service I received from Dr. Johnson and his staff. Thank you! Angela

From the owner: He specializes in the spectrum of ENT disorders including disorders of the sinuses and nasal…read morecavity, allergy, facial cosmetic surgery including rhinoplasty, thyroid and parathyroid surgery, voice and swallowing disorders, sleep medicine, pediatric ENT disorders, and ear surgery. He is able to offer a variety of cosmetic filler injections in the office as well as botox.

We are so glad we went to Dr. Leibowitz. He was honest and had a wonderful bedside manner…read more My husband had a thyroid nodule biopsied that came back "suspicious" Dr. Liebowitz was very clear with explaining the % of a chance that it COULD be cancer. Based on my husband having Melanoma 2 years prior and the reason for the biopsy in the first place was a nodule which he had for 7 years on his Thyroid became vascular. My husband and I agreed ANY percentage chance that it could be cancer to go ahead and remove half of his thyroid. We were lucky, it was not cancer. Glad that we had one of the nicest, caring and down to earth Doctor/Surgeon I have ever met. His assistant or NP or PA was also wonderful. Sorry for not knowing her title but really great group. Even the hospital was wonderful but I will do that in a separate review. Thank you Dr. Leibowitz !!

Great team of doctors. Very kind always prompt. I'm having…read moreallergy shots. And they seem to be working.

Imagine your worst experience dealing with the staff at a Doctors office - then imagine it being a…read morelittle worse. This is it. I was told my surgery would cost a certain amount. I paid all amounts in accordance with what I was owed. I have now been sent to collections without any warning or notice. The staff at this office is horrible. From booking an initial appointment, to getting through to surgery, they have been truly terrible. This is insult to injury.

Dr Doddo and her team are incredible. They answer right away, they listen and genuinely care about…read moremy health concerns, and provide wonderful care and attention. The practice is stunning. A wonderful service & addition to my life.

From the owner: We are 2 doctors, 1 team, with a shared vision—to restore your access to personalized and…read moreexceptional healthcare. With a combined 30+ years of physician expertise, Dr. Kristen Doddo and Dr. Ketevan Leo have created a concierge medical practice focusing on providing direct access to personalized, comprehensive, and convenient care.