I just left there and they had no business. I paid 13 and was given half my order. To call at 11:38…read moreno one has answered the phone yet. The twin city location in Port Arthur phone number is a sex hot line. Eidh I could leave a voicemail and picture mail yelp! They need help. I went to the 365 location by the way

I placed a mobile order and sat at the window for almost 10 minutes. They made the base wrong for…read moremy frosty and the sweet tea I ordered tasted like the sugar they used was expired. I took one sip and almost gagged at the taste. My frosty was also dripping and overflowing and made my car sticky and dirty. There was also no communication between them and almost had me pull forward when my order was "ready" and then proceeded to make me wait for another 5 minutes. Never coming back. P. S. Did I mention my cookie was burnt?

Ordered through the Taco Bell app for "ASAP" pickup on April 21, 2026 at 7:38pm. I arrived and…read morewaited in the lobby for over an hour with no communication from staff. I tried several times to ask about my order and was ignored. Meanwhile, the drive-thru line kept moving with no apparent delays. Another customer in the lobby was also waiting on a mobile order and had been there even longer, so this didn't seem like a one-off issue. When I eventually got my food, multiple items were incorrect--I paid for extra meat on several items and did not receive it. I submitted feedback through the app immediately and still haven't received a response or refund after more than a day. Order #919818. At minimum, I expected basic communication and accuracy. As it stands, I can't recommend using mobile ordering at this location.

Terrible customer service, i had gotten to the line a little before they closed and was not…read moreacknowledged. The lady had waited until it hit 2 to tell me they closed when there was plenty of time to get my order in within a minute or so. They never have any good customer service when i go to this location they've argued with me before on things they had gotten wrong with my order do not recommend this location.

Be prepared to wait a LONGG time to get your food here. They definitely need new management or…read moresomething to get orders going

The food is great like always and they finnaly got my brothers Big Mac with no cheese right so they…read moreare good overall

Went with my boyfriend a few days ago to get a late night bite. The workers were so sweet and so…read morefunny. They definitely look like they were making the best out of working the night shift. The food was out fast and it was seriously so delicious. Good job whataburger!!! Keep the friendly attitude up!!!

This is not consistent with all Whataburger locations. It is the pure exhaustion with the…read moreincompetence and the ghetto attitude that you receive at this location. Who hires these individuals? It is killing your business! I am a very nice person, I will never go to this place again.

This place is a joke. I pulled into the drive-thru needing…read morefood fast -- that's kind of the whole point of fast food -- but the speaker didn't work. I sat there, nothing. So I drove up to the window, and still nobody helped me for over 10 minutes. Not even a "we'll be right with you." Just straight-up ignored. When someone finally decided to acknowledge my existence, I tried ordering churros -- of course, they were out. So I settled for two burger combos. Paid. Then sat there for 30 minutes waiting. For fast food. That's pathetic. When they handed me my bag, I figured it had everything. Nope. No fries. No drinks. Not even a single napkin. Just two sad burgers after nearly 45 minutes of total nonsense. What did I even pay for? This location clearly doesn't care. The staff moves like they don't want to be there, and honestly, it shows. I won't be coming back, and I'd recommend others avoid wasting their time here too.

I stopped in around 11:00 am. It took about 30 minutes to get my food. Other people in front of me…read morehad the same experience. Drive through backed up. When I was asked what kind of drink I wanted, I said unsweetened tea. She apparently didn't hear me because she asked again. Then she said they didn't have unsweetened tea. So I said sweet then. She said they didn't have that either. The tea machine was right behind her. With the amount of time it took to get my food, she could have brewed some. First and last time coming here.

Service is there ; Food is on to something ; sometimes it lacks in consistency such as everything…read morebeing presented well as in the togo side;

Here right now been waiting for a manager for over 3 minutes all I need is a receipt and it's…read moreliterally 20 people in the store standing around doing absolutely nothing and no one is helping and no one is asking if I need help. This restaurant sucks

I used to go to Novrozsky's all the time 25 years ago and always loved it! I just moved back into…read morethe area and was anxious to go to Novrozsky's again. It was not a disappointment! I convinced a friend of mine to go with me to try it, and he raved and raved about all of it! The fries were perfectly crisp and seasoned, the boudin balls were amazing, the avocado burger was good, my friend said his Philly cheesesteak sandwich was amazing. I would say the only thing that was subpar was that the meal cost $40. That's kind of a lot for two sandwiches with a side each. We didn't even get drinks.

Boudin balls are amazing, wish the burgers came with cheese and did not have to add them on. Other…read morethan that it is speedy service and great quality

Tried the crawfish fries, half dozen jumbo boiled shrimp, and the jumbo popcorn shrimp with fried…read morerice. Lots of food for $30. The popcorn shrimp were excellent. The fried rice and pieces of lettuce with dressing were nothing special. The crawfish fries were solid. The boiled shrimp with garlic and butter were good. The place looks like an old drive in. From the outside I thought it might be close down. It's a counter service place and everything is made when you order so be ready to wait a few minutes. I could see me eating here regularly if I lived here good place to stop for a solid meal without any tourist hype.

Our server was very pleasant and helpful when we could get their attention, but food was average…read morefor Thai food and needs improvement.