This location is my regular spot to swing by a quick car wash. The staff is friendly although I…read moreshuttle through the member line and don't interact often. They've been behind on some repairs lately. Air compressors that didn't blow to no signature Duck projection on the windshield or seasonal sent through the air ducts. Even though the small details need some upkeep the job gets done and the staff is always friendly when I have a request.

Today I visited the Lincoln location, which I frequent regularly. Unfortunately, I experienced yet…read moreanother issue that has been ongoing at this location. Every time I come through, I clearly request that staff do not spray the bug remover on my vehicle because I have been told it can damage paint and window tint. My previous vehicle was damaged after being sprayed, so with this new vehicle I always make a point to ask them not to apply it. I even ask the employee at the entrance to write the request on the windshield. Despite doing this every single time, the employee waving cars in still sprays it anyway. In the past, I have even gotten out of my vehicle and gone to the office to politely inform staff that the request written on my windshield was ignored. My intention was simply to make them aware so they could correct the issue. I have never yelled at or disrespected the employees. Today the same thing happened again. When the employee began spraying my vehicle, I rolled down my window and waved to get her attention. When she approached, I told her "No bug spray." She said the other employee wrote "xxbug," meaning extra bug spray. I clarified again that I did not want bug spray. As I rolled my window up I muttered "f***" out of frustration, but it was not directed at her and I did not insult or yell at the employee. This situation keeps happening despite my repeated requests. While I was drying my vehicle afterward, a man approached me saying he heard there was an issue. He identified himself as Ashton and claimed he was in charge of all of Northern California operations related to soaps and training for Quick Quack Car Wash. When I explained that my concern was the repeated spraying of bug remover despite asking them not to, he insisted that their chemicals cannot harm vehicles. When I mentioned that my previous vehicle had been damaged and that I had been told by a Quick Quack employee that the product contains an acidic component designed to break down bug residue, Ashton called me a liar, told me I "know absolutely nothing," and said I was making things up. He also accused me of cussing out the employees, which I did not do. His tone was yelling, rude, and completely unprofessional, especially for someone claiming to hold a regional-level leadership role. During this conversation he also informed me that he would be removing my account from their system, which felt retaliatory given that I was simply raising a concern about an ongoing issue. I asked for his name and again he represented himself as someone who oversees Northern California soaps and training. After he walked away, he began taking pictures of my license plate. My brother was with me and overheard the entire conversation. I later contacted the Quick Quack employee I know within the company, who informed me that Ashton is actually only a team lead, not a regional manager or someone in charge of soaps for Northern California. He was shocked that Ashton would represent himself that way and even more shocked by how a paying customer was treated. At this point, the ongoing issue of my request being ignored is frustrating enough. However, being called a liar, yelled at, threatened with account removal, and treated disrespectfully by someone representing the company is completely unacceptable. I hope management looks into both the repeated failure to follow simple customer requests and the unprofessional behavior displayed by this employee. I also find it very interesting that on Google they have a 5 star rating but on yelp they have a 3.5

Well you told me to get a hold of you and you didn't call back! Here's my email to you!…read more This is for the owner of the car wash. Your employee illegally processed my bank card to set up a reoccurring payment plan for car washes. My wife and I went through there with her Lexus. He told me that for 3 dollars more that we could get another wash for this vehicle for the next month. We decided that it sounded like a good deal. In NO WAY did we state that we wanted to rejoin this establishment! I quit this place a few months ago and I was paying a lot less than $39.99 a month! Why the hell would I okay this??! Just refunding me the $39.99 doesn't cut it. For some reason you answered my yelp with a phone number to contact you. Of course that was false. And now I get a response that I will have to rely on some email that you probably won't even see!

4/13/2025: Turbo Shine Car Wash--Best Care Car Wash selected. Aside, it has been 1-1/2 months…read moresince, I last washed my truck. The results having my truck washed at Turbo Shine Car Wash: 1. I had to use my bottle of Windex in order, removing the bugs from my windshield, the front of my truck's hood, moon roof, roof, and rear window because the Turbo Shine Car Wash's windshield roller didn't descend onto the hood, moon roof, windshield, roof nor rear window scrubbing removing the bugs and grime, i.e., the roller didn't descend in order, washing my entire truck as expected. 2. The side brushes washed the caked-on dirt from the wheels. 3. The truck seriously doesn't look as clean as expected especially, paying $27.00 due to the Turbo Shine Car Wash's rollers didn't descend upon my truck's hood, windshield, moon roof, roof, and rear window. Unfortunately, I waited twenty minutes receiving my paid receipt; however, the Dude was cool who gave me the scented Dolphin for waiting--NICE! Question: Will I return? I think not.

Gas is like everywhere in California $6.45 a gallon. I tried out their new car wash; its not good…read moreat all. It left dirty areas in the most undesired areas. Will have to get it done at a Real Car Wash. :)

Cashier rang up my item, then changed the price to a higher amount. I didn't say anything, but it…read moregave me reason to never return.

Had truck washed, mini-detailed, and hand waxed after a cross-country trip. It has never looked…read morebetter. The job wasn't cheap but still less than most detailers charge.

Very disappointed overall. My vehicle wasn't even super dirty and yet I had to go home and clean it…read moremyself because they failed to do so. They claim to vacuum yet super simple areas weren't even touched and they didn't wipe the vehicle after it went through the wash well either. It wasn't a cheap car wash plus long wait to just have to go home and clean it myself. They do guarantee satisfaction but if they didn't do a good job the first time, I don't think they would the second time plus I didn't have time to wait for super long for a second time. Not that I needed it because my car still has the new car smell but they asked me what air freshener I wanted to not even put one in.

They open at 8 and already had 2 cars in line.... I was the 3rd car - they do a good job up front…read morescrubbing and then into the car wash your car goes... I got thee xtreme wash as my suv was extra dirty -- they throughly cleaned outside, inside and windows... good vaccum was done too -- I will be back as they do a great job...!!

Doesn't do very well w cleaning - did not wash the mats - I bought the 70 dollar car wash and was…read morevery subpar - lots of pictures that they didn't clean well. Very disappointing

I drove around and around until I could find a full service car wash. I'm glad that I found this…read morecar wash ;my car looks brand-new. Well worth the wait. I 100% recommend this car wash ....my car is unbelievably clean. It was filthy since I live in the foot hills and have a gravel driveway. Thank you so much for all your help. All of them were very pleasant

A bird poop into my vehicle as I was driving. I was desperate and needed to find a car wash with…read moreinterior detailing. I remember driving by this place in the past and decided to check it out. You drive through the side where they take your order. I just needed the interior disinfected and decided on the $170 cleaning. Hour and a half later the car was clean. It was pretty streamlined, but I didn't know how it worked so I parked my car in the parking lot initially. Signage would be nice. I never had my car detailed before. Would recommend. 8/10.

Brand spanking new chevron and extra mile in a new mini strip in a new master planned community…read more 12 brand new pumps on three islands. The extra mile convenience store is spacious and has lots of drinks. What's cool/weird/different is that instead of clear glass they have lcd screens on the glass showing what's inside and the prices. Nice technology but a bit of overkill for your bottled water?

This chevron is a great location to fill up if you are in the Thunder Valley area. My car was…read moresitting on empty and finding a gas station asap was of huge importance. I came, I filled up, and went on my merry way.

I've been coming here for about eight years, and the service has always been outstanding. Rich, the…read moreservice lead, is fantastic. Every time I come in, he has a smile on his face, and you can tell he genuinely enjoys what he does. All my PG&E coworkers have many great things to say about Rich. Between the excellent customer service, high-quality work, and fair prices, it doesn't get any better than this. I'm grateful to have a car wash I can rely on and will continue coming back for years to come.

Tablets were down so they were letting everyone do free ceramic washes!! :) thank you guys!!…read moreExcellent customer service

Very easy transaction, they helped me swap my membership to my new vehicle. The wash itself leaves…read moremy truck clean and shiny. Thank you for the great hospitality. There's always towels available and friendly people to help. It's hard to beat the price of having 2 unlimited memberships. The add on cost is great when adding a second car!

Up early and although there is rain in the forecast, this dirty girl needed a bath!! With the Quick…read moreQuack membership, you can go to any of their locations and wash your dirty car from the inside-out. The price of 2 car washes a month makes it well worth the membership. I had never been to this location, so finding the entrance was confusing and a little overwhelming with the car behind me that seemed to be really close. With the membership, I can pull in and get in a specific lane (there is one for cashiers and another for membership) and the gate automatically opens after a camera somewhere reads my license plate. Pulling in is a breeze. There is someone to guide you onto the conveyer belt. They sprits your car with a stronger solution before you enter the first spay down followed by brushes. However, the brushes do not seem to get up close to the area where your mirrors are. Each side gets 2 passes with these particular brushes and... well, this location is yet another that just misses the mark. Then these dryers are almost pointless. When I pulled away from the dryers, the entire car still had drops dripping down the sides, down the back. Across the windshield and hood of the car. This location makes more work for me!! At this point, if your pulling into the stalls with the vacuums, YOUR IN LUCK because there are damp towels so you can get out and dry your car off yourself! I do appreciate that they have vacuums and air houses... but it would've been even better if they worked! The stall I was in didn't have a working air hose or vacuum on the right side. I just said to heck with the passenger side of my car and didn't vacuum it. My driver side is looking pretty fly though This is a decent Quick Quack if you just need to run through real quick and be on your way. I'm not sure about the other stalls and how the rest of the vacuums & air hoses worked, but I am stuck with one dirty side... "Don't drive Dirty" ... is Quick quacks slogan... well, then fix your stalls or at least put up a sign letting the community know that house isn't working. I hate 'driving dirty!'

Awesome self serve! Clean, everything works well! Bright lights in the evening! Great place to wash…read moreyour car!

This is my absolute favorite car wash! I have brining my cars here to wash and detail them since I…read moregot my license at 17 (7 years ago). The self wash station is very easy and convenient to use and the vacuums are very powerful getting all the dirt and crumbs out from my car. I love using this car wash! It's clean, I can get in and out quickly and it's also fairly inexpensive. I like to load up on tokens for the vacuum or shampooer but I also love that there is an option to use your card as well. This car wash is my absolute favorite in the area and I will continue to come here as long as they remain open!