stayed here only for a night with my boyfriend. We got bitten by bedbugs! we have it all over our…read moreface and neck and we couldnt sleep all throughout the night cause were so bothered! The next day, I have to go see my doctor and he prescribed me some antibiotic etc! Please find some place not worth the money!

We had a peaceful two night stay at the Cozy Hollow Lodge…read more After an easy check in we parked near our lodge. Our room was clean and the bed was comfortable and soft. Our room had a fire place and for $6 we were able too purchase fire wood. The room had very few toiletries so be prepared and bring your own. I loved the porch each room has. I liked that It had a fridge but not microwave. I could hear our neighbors in the other room but It was minor. Same goes for the street noise level. As for myself It did not seem to bother me at all. Outdoor premises has a playground and barbecue Pits. Big plus is that the village is within walking distance.

This place is cute and a nice location out of the downtown part. The person working in the office…read morewas very nice, not sure if it was the owner. We had a two bedroom cabin. One room with a queen and the other with a queen and two bunk beds. The problem I have is the cleanliness of the cabin. Especially during these 'covid times' it looks as if it wasn't cleaned at all before we checked in. There was a towel, a sheet, multiple socks and water bottles under the bunk beds. Lots of spiderwebs on the ceiling and the floor was dirty, to where I swept it all with a broom I found outside. Our cabin had tile flooring, which got pretty cold. The heater really cranked tho and did heat the place well, so that worked out. Not sure if I'd stay again tho based on the lack of cleaning.

Amazing place!!! Sami at the front desk was super friendly from the get go. We were there for a…read morecouple nights and got the Rooster Cabin. Extremely lovely and cozy. There was a fireplace so we got some wood from the front desk. The place is somewhat equipped. I didn't find the hair dryer though so you may want to bring yours. Other than that, it has the bare essential for a cooking night. The place has a bunch of cabins of all sizes. It is adorable and super accessible. Only a few minutes away from the Village. A very quiet place too and we parked right in front of the cabin. Will definitely be back!! Thanks Sami for making our stay pleasant and for having us in one of your lovely cabins.

GodMom wanted to celebrate her 70th birthday weekend with close fam and relatives. She handpicked…read morethis place for it and boy, did we have a great time! She reserved 6 cabins to fit her entire party, so fam pretty much monopolized the entire area. The bench and tables came in handy during feeding time. It's only a few seconds' walk to the lake, and if that's not your thing, there's also a well-kept pool available. There's a playground for kids as well. There are charcoal grills for use if needed. The cabins are dated and rustic, but that's just part of this place's character. It's fully equipped with everything you need - towels, soap, extra sheets and blankets included. The overall interior decor gave off a 70's-80's vibe. Not complaining - just describing it on a personal level. They should consider doing a few upgrades, though (hopefully without having to raise their rates!) PET PARENTS: Dogs are allowed but there is a fee. (I believe it was $35/night.) But it's the bonding and building family memories that I appreciated most. And this place was truly a good one to do it at. We had a wonderful time!

I had 9 separate cabins rented from June 15th to 21st for a family reunion vacation. We have been…read morerenting in Big Bear for over 50 years and this was our 2nd stay at Shore Acres Lodge. Our next trip will likely require 10 to 14 cabins. We love the rustic casual aspect of Shore Acres for our quickly expanding extended family. If a place is too nice, we worry about all the children running around. That being said, there are some clear maintenance issues that need to be addressed. There were issues with the plumbing. Shower heads that were split and sprayed out the side. Or the rain shower heads that are designed for higher water pressure, so they weren't very efficient. My personal cabin, 110 Lakefront needs new faucet canisters in the shower. It was nearly impossible to get a reasonable temperature. You had to tap the cold faucet in order to change the temp one way or another. It was too sensitive to turn. Many of the windows in various units didn't open at all or wouldn't stay open. Or the screens were damaged, allowing insects to fly in. This made it difficult to cool off the cabins in the evenings. 109 lakeside had a mini split A/C that didn't even work. The coffee maker in our unit 110 lakfront had not been cleaned and was full of old coffee. The new ceiling fans with lights have a setting that turns the lights on and off randomly. It's called an away setting for security purposes. The problem though is the remote isn't clear on how this is turned off and on. So, the lights were constantly turning on and off randomly forcing us to just not use the fan and light. The grassy area in front of 110 lakefront is the area where we like to all put out our chairs to relax together and look out at the lake while the kids play. This area has some deep ruts and trenches from vehicles driving through in the mud. It's since hardened causing a dangerous tripping hazard for everyone, especially the elderly. It needs to be tilled up and leveled or filled in with dirt. Some of these issues were addressed by maintenance, and some we just dealt with as we wanted to relax and not be inconvenient with maintenance. We also had a few nights where the swimming pool, and community barbeque area were taken over by employees and their families. I appreciate a company that values their employees. Though we were a large paying group and shouldn't be competing for space with the employees. For the most part our group is pretty chill, and we would have just accepted it for what it was. Though how the trip finished is really what has left a sour taste and moved me to leave this review. The power went out about 9pm the night before we checked out. The reason is totally understandable and acceptable. But the fact that Big Bear Vacation Rentals was aware of this before it happened and did not notify us so we could be prepared is not acceptable. Just having the chance to charge our phones before it went out. We had 36 people there with a lot of small children that were scared. And we had to pack up and get out that next morning without any power. I was asking about a later checkout with no responses. In fact, the responses I was getting were not even relevant to the questions I was asking. I have saved the whole text thread. Lastly, we had some family members who had forgotten items in three different cabins. This is ultimately their fault. Though it was very difficult to get through to anyone to report it. When I did get through, I was assured that items are always turned in by housekeeping and we would be notified. But days went by with no response. I had to keep asking about it. Ultimately I was just informed that nothing was found. I can see where one lost item didn't turn up, but 4 items just vanished? Where did they go? Ultimately, we love this location for our large family trips. But I'm stuck in the middle of upset family members who are now pressing me to find a different location. I'm hoping they calm down by the time I start to book again as I do love it there. I will say that the gentleman on location there during our stay was very friendly and helpful, though I can't recall his name. This Review was posted directly to Big Bear vacations, which responded in a very generic way. Were now approaching 3 weeks away and nobody has responded further. Since my future business isn't important enough to even warrant a phone call from management with an attempt to rectify these issues my family has urged me to take this public to inform others of potential issues they may incur.

A peaceful hidden getaway tucked away in Big Bear…read more I stayed at cabin #7 and the cabins looked exactly like the online photos. I came in the middle of October and even though the property was packed, I hardly saw my neighbors during my stay. I appreciate the interior of the cabins that made me want to book in the first place! The cabin itself was very clean, the kitchen had everything you needed (yes including coffee!), and the home was stocked with extra blankets and pillows. BONUS that it had a washer and dryer inside! The property is within walking distance to downtown and nearby eateries. I also had my own designated parking spot too. Although it was very chilly, I didn't use the community hot tub, but I did spend some time at the bonfire pit at the center of the property. Things of Improvement: This is my personal take, but perhaps some art prints on the walls and some privacy on the patio and near the bedroom window. Other than that, I'll be back!

Amazing cabin to stay we really enjoyed the time there everything was clean and very peaceful…read more everything was perfect

I worked for Savvy Bears for more than a year. Seth and Molly are amazing people, a pleasure to…read morework for and super easy to communicate with. They truly care about their business, including the homes, homeowners, guests and employees as well. I witnessed every day how they go out of their way to accommodate guests with their needs, early check-ins, fixing everything as soon as it is possible, giving awesome gift baskets with snacks, wine and seasonal stuff. All rentals have very high standard of cleanliness which is inspected regularly. I gladly recommend Savvy Bears to friends who need a place to stay in Big Bear and to home owners who need management.

Very very happy with my whole Savvy Bears experience. Beautiful home, well stocked, quick response…read more Couldn't ask for more. Thank you!

This cabin was exactly what my family and I needed for the weekend! The kids faces lit up as soon…read moreas we pulled into the driveway, seeing the play things they had set out nicely on the porch. When we walked in, there was a welcome basket with snacks and slippers and lots of other personal welcoming touches, such as our names and a handwritten message by the door. Everything was immaculate, and the owners have graciously supplied things that you may have forgotten or need. The kids enjoyed the bunk room so much and we were happy in the master, close to the kids but still with privacy. The backyard is super cute with a fireplace table that we toasted marshmallows on. The BIGGEST hit, of course, was the pool table room out back. So many fun things to do at the cabin, and close to town and restaurants. We really enjoyed our time here and can't wait to visit again!

Booking at Grandioso pines was absolutely amazing! I call it our home away from home. My husband…read moreand I stayed with our 4 yr old daughter and two dogs. The cabin had everything we needed, from baking brownies to grilling burgers it was everything and more! You honestly don't have to leave, it has plenty of outdoor space, indoor space & even the game room was an added plus to the whole cabin! If you do want to step out there are so many things to do, we went out on a walk with our family @ Stanfield Marsh Wildlife and Waterfowl Preserve and even went out to Bug Bear Zoo. Everything was no more than a 15 minute drive Already booked our next stay!

We really enjoyed our stay. Very clean, comfortable, quiet, close to nature, we will certainly…read morevisit again.

I love these clean little cabins on the peaceful North Side of Big Bear. We stayed in Cabin 2,…read morewhich was cozy, but had everything we needed and was kept warm with the fireplace. We met some of the owners and they were loving and friendly. We can't wait to come back!

My friends and I stayed in Cabin #16 a couple of years ago over the winter break. The cabin was a…read morequaint 3 bedroom that sleeps 8. The bedrooms were small, but never felt suffocating. I loved how the kitchen overlooked the dining room. The heater worked well, the water pressure was perfect, and the location great. It was right off the main road, near the ski resorts. I was really satisfied with what we got for the that we paid for. Word of advice, make sure you clean the cabin---inside and outside---thoroughly. We were charged a $75 fee after we departed because they found beer bottle caps in the backyard.

Spent two days here with my cousin, and we totally fell in love with our cabin, #5…read more It was the perfect size for two people. And it had everything we needed. The location was ideal as well, right off the blvd and close to snow summit and big bear resort, as well as a few blocks away from the village. I definitely recommend staying here for your next big bear trip.