I was up here with friends celebrating their 50th and 21st birthdays so we decided to check out our…read morefellow Elks location in Big Bear. [Service] Our bartender, Dave, provided beyond exceptional service to us! He made fantastic drinks all night long. In fact, we came back Sunday too. Dave along with a fellow Elk brought out Salmon dip and chips and salsa for us. We also went down the street and got pizza and brought it back for everyone to share. Even though Dave probably wanted to go home, he stayed open 2 hours past closing for us! [Location] Pretty much a block from downtown and right across from the Lodge at Big Bear Lake. They have a huge parking lot even though we didn't utilize it being we were walking distance to the Lodge. Plus, no drinky, no drivey! Great view of the lake too. [Hours] This Lodge is open 12pm to 7 pm daily. The building itself is huge.

Okay, if there were 6-stars available...I'd give it to them! Let's start with Dave the bartender…read more(the handsome dude). This guy gives OVER THE TOP exceptional service. He has years of experience tending bar and takes pride in his bar tending skills. He is also very knowledgeable about the community of Big Bear and is always available to assist you with any questions. The food menu is outstanding and I highly recommend it. As an Elks Lodge member in Huntington Beach (#1959), my wife Lori and I always make it a point to drop into this beautiful lodge when we come to town! Tell him Matt and Lori sent you!

We just booked the Gold Mountain Manor for our wedding and are so excited! Can't review that yet -…read morebut as for a hotel / weekend trip, this place is perfect. The owners are so kind, and Toni, their manager / housekeeper is lovely! The breakfast was AMAZING. Looking forward to coming back!

Absolutely amazing! My husband and I had our wedding here this week and it was the most perfect day…read morethanks to the staff at the manor. Aimee, Darrin and their team are so kind, informative, and professional. We lodges at the venue the night before the wedding and the day of our wedding. They served us breakfast both mornings, all the rooms were clean and had many amenities for us. They kept the flow of our wedding perfect and took all the stress off of us. The venue is beautiful and has some nice new updates like their wedding arches, lights in all the trees and bushes, and new flooring. We absolutely loved our stay here and we wouldn't have had it any other way.

New owners, just opened, working through minor issues, short walk to the Village…read more I did not see a front desk. Owner greeted me and walked me to my room past two friendly dogs! They bought the property in February and opened recently. Still setting up some landscaping. I have reviewed this stay as a soft-open. Loved my room on the second floor of a standalone four-room cabin. Small, well designed, and well fitted. Every appliance is easy to use. There is a Roku remote control. I am the first person ever to stay in this room! Fun squirrels everywhere. It is built on a hillside with good steps and ramps. The entrance from the road had a steep slope that could be challenging in icy conditions. The owners are working on these issues: 1. The guest portal uses a web portal that did not always work well for me. Could not check in online from my iPhone; my VPN blocked it. I had to use a desktop browser. The portal then gave me the password for the keypad on my door but did not send me my room number. 2. There was not enough bandwidth to stream the Roku free movie that I tried to watch on the TV. 3. Unclear if the historic Mansion (from 1920) was open to guests. It was not clear to me where some attractions were, but the owners will provide signage.

I came into town to work a wedding and decided to make a mini vacation trip out of it. I stumbled…read moreupon this restaraunt because of all the referals friends and family have given me. The service was very welcoming

I not only was able to get married here but my family came back the next year for Memorial weekend…read moreand it could not have been better! The scenery is out of this world, the owners and staff are so friendly and accommodating, the grounds are immaculate, and everywhere is so comfortable/clean. It is the best of both worlds for people who like the beauty and quiet of natural settings but don't like the hassle of being out in the sticks. It is a quick drive into town for shopping or activities if you come up for vacation. Plenty of air bnbs in the area as well for overflow guests. If I could give this place more than 5 stars I would in a heartbeat!

Staying here was Amazing! It accommodated the whole family, all of 50 of us. The place is huge and…read moreFrankie and her staff were beyond great. The kids loved roasting marshmallows at the fire pit and the game room. I will definitely be coming back again. I highly recommend everyone giving this place a try. You won't regret it.

What a beautiful unique property. It was at once exciting, peaceful, quiet, understated but all…read morewith such positivity. The patio was perfect and all the included amenities in the kitchen were wonderful. The cabin felt clean and cozy. The decor was beautiful and the beds and pillows were super comfortable. We absolutely loved staying here and will definitely be back.

The cutest, most thoughtful, and tastefully decorated cabin (my boyfriend and I stayed in Otto's…read morecabin).I'm so glad it popped up randomly in my Expedia search. I'll definitely be booking with N+P Properties again and recommending them to all my friends and family. Check-in was super easy, everything was spotless, and the private parking was a big plus. The location is perfect! close to the village and the convention center. The cabin smelled amazing and truly felt like staying at a five-star resort

We stayed here in July of 2025 in room 316 (King Suite Jetted Tub High Floor Balcony). As others…read morementioned, there seems to be a general issue with their AC however, our suite had an additional in room AC unit which worked pretty well even though we did have to leave the windows open for a few hours in the evening to cool down the room. This particular room was well appointed with 2.5 bathrooms, a large living room and 3 balconies. The hotel, the furniture and everything around is old - as in 20+ years old by the looks of it. The living room TV was newer but very small for the size of the room. I'm giving this place 4 stars because the staff is great and even though the property is outdated it is reasonably priced for Southern California particularly being the only true hotel in Big Bear.

Great location, clean and wonderful hospitality. Those are…read morepluses. One big minus, there is no AC, so the room gets super hot and stuffy. Hotel doesnt disclose this important tidbit until you're checking in, when it's too late to back out. They suggested I open the window for "fresh mountain air", but failed to mention the window has a security feature where it only opens one inch. If you book here, get a balcony and at a minimum ask if the AC is up and running.

Love this company! We booked the most amazing cabin in 2023 and are heading back again, of course…read morebooking through them. The entire process is seamless and the team is so pleasant to work with, especially Ally. Ally truly goes above and beyond. She's incredibly informative, thoughtful, and makes sure you have all the intel you need before your trip. She even shared helpful local resources like bensweather.com for updates from their local meteorologist and pointed me to where to check road conditions, then followed up with an email including everything to make it easy. She also gave the best cabin recommendations tailored to what we were looking for. You can just tell she genuinely loves helping people. She makes you feel less like a customer and more like family. Pro tip: it's way more affordable to book directly through them than through Airbnb or other third party sites. Highly recommend!

I had an amazing experience with Ally and Ernesto at Destination Big Bear. I was in a really…read morestressful situation after I lost my ID at an Airbnb, and they went above and beyond to help me navigate everything. They were patient, professional, and genuinely cared about making sure I was okay and taken care of. What could've been a nightmare turned into a smooth experience because of their help. I'm so grateful for their help and highly recommend Destination Big Bear -- especially Ally and Ernesto. True customer service like this is rare. Thank you both so much!

The hotel was absolutely gorgeous and couldn't have been in a better location. Plenty of parking…read moreand easy to get all our stuff and 2 dogs to our hotel room. Perfect dog friendly hotel with plenty of places for them to play and explore. Hotel room was gorgeous and had everything we could need. Views were amazing (** BESIDES the 2 maintenance trucks that had to park on the beach every single day we were there. Can't miss them in every single photo uploaded. But clearly they do good work with how nice this hotel was. Just annoying to wake up to) Two HUGE fire pits with plenty of seating. Amazing lake access with plenty of area to fish. They also have a spa, pool and an outdoor sauna. Private beach that is gated for hotel guests only. Right outside of the gates of the hotel was a fun kid playground. Hotel also has a brand new gorgeous gym with anything you could need. This hotel is walking distance to the village with tons of food options. Staff were always friendly even when our dogs kept barking (sorry!). Helped with anything we needed, quickly texted back and got us literally anything we asked for.

Amazing customer service! From the moment we checked in, Rosie helped us and she was beyond…read moreamazing. She greeted us with a big smile, and every time we walked by, she made sure we had everything we needed. That level of care really stood out. The next day when I checked out, there were two ladies at the front desk who were also super sweet and helpful. Every staff member we interacted with made us feel welcomed. I also want to shout out the cleaning staff! There was a housekeeping lady who was constantly working. Every time we saw her, she was cleaning non-stop, yet still took the time to smile and say hello. You can tell the staff here really takes pride in what they do. Overall, the staff is incredibly friendly, and that made our stay even better. I will definitely be coming back! The only downside is that the walls seem a bit thin. We received a noise complaint even though we were just talking at a normal volume, and the neighbors even started banging on the wall, which was frustrating. Aside from that, it's a great place and I would still recommend it!

This is the best Camp my kids ever been to!! They absolutely loved it, staff was happy and…read moreenergetic with kids Leaving electronics and all the commotion of the Valley behind this camp is a secluded Natural Amazing place. I was apprehensive to leave my kids for the first time on a away camp but the camp staff assured me my kids would have fun and boy they did... fishing, fire camps, archery, rock climbing, lake kayaking, hiking, swimming and just being around nature took my kids breath away my son literally told me "I never felt so peaceful like this week before" Definitely will be signing them up next year, thank you Sandra and all the staff for providing such a fun place for kids to be kids again, definitely a 10.

We had a mixed bag of adventures at Camp Nawakwa. Lol…read more There were a wide variety of activities and we had a camp staff to lead us in each. We loved the nature hike we had "Jelly" (a couple of our groups got rained out-obviously to no fault of the camp), we enjoyed archery, paint ball sling shots with "Stitch", painting wood necklaces, drama circle, and an amphitheater with breathtaking views of the the sunset. We loved our hike to the lake for canoeing. I too thought the pool was chilly but it was clean! Their swim rules seemed to be really intense to me. "No jumping off the edge of the pool" hmmm ok. In my opinion overly cautious. However, the Rock wall was a blast, equipment was in good condition. Hatchet throwing was hard, but fun. I wish the hatchets were sharp enough to grab the wood. It was rare anyone stuck one into the log rounds. Some combination of wood being too hard or axes not balanced correctly made that activity a struggle. We enjoyed trying. The team building activities were thoughtful and stretched our girls as individuals and forced team unity. Maybe my favorite part of all of camp. They lost a star for food quality and portions but the staff was always in good spirit. I also wish our group had the entire cafeteria to ourselves as we often were low on space at tables and often went outside as our designated seating was full. But the food was served on time and they got a lot of people food in timely fashion. They were organized. Our cabins were dry when it rained and i felt safe from the elements and wildlife that can live nearby. Some mattresses were thicker than others. I was comfortable enough for a week of camping. The plumbing struggled at times but not sure that was the camps fault or the 85 GIRLS who MAY have not disposed of things properly. Lol Overall I think with some retraining on camp cooking and a minor tweak here and there this would be a 5 star camp. The location was beautiful. The staff was friendly. The activities were super fun!

my son stayed here this weekend the water smelled like sulfur and the kitchen smelled like weed,by…read morethe end of the trip he found the weed container that was left behind and notified the host of his experience and this was there response

Horrible. Manager passively aggressively texts you at all times of morning saying the maids can't…read morehandle cleaning up a little glitter. Honey, you're a maid, you clean up kid vomit and all sorts of nasty stains on beds and you're complaining to the manager who somehow has the audacity to complain to me about a little glitter? Do your freaking job and don't whine about it like a little girl. Manager is also never in office (I checked, many times) and texts you 15 times when you arrive to get your check in time to the minute because he doesn't want to hire help (too cheap) and wants to know the exact 5 minutes he'll have to be at the front desk. Bugs in room, scorpions and cockroaches. Disgusting, dated hotel. Not dated in the cute, vintage way. Manager will try to be nice and go out of your way at first if you act nice but it's all a ruse, none of it is sincere, and he wants nothing more to see you gone and never see you again. Noise is a problem too, all you hear is the main road, it's right off it, good luck getting any peace or sleep. Terrible beds. Worst motel I've stayed at in years and I travel frequently- you'll find many in third world countries that are nicer. Literally save yourself and book ANYWHERE else.