I recently had a package held up at customs, and after speaking with the customs office, I was told…read moreI needed to work with a customs broker. Since I had never used one before, I searched online and found International Link Logistics. I was immediately connected with Freddy, who was incredibly helpful. He took care of everything--contacted customs directly, explained the entire process clearly, and guided me on exactly what I needed to do. All I had to do was prepare a proper invoice and send it in. What really stood out was that Freddy could have easily charged me for his help, but he didn't. His honesty and professionalism made a lasting impression. I will absolutely be doing business with him again within the year for much larger shipments from Europe to Canada. Thank you very much. -- Jon C.

I reached out for a quote and received a prompt reply. From that moment through delivery the…read moreprocess was efficient and smooth. The service saved me from making a flight to pick up documents. Very much appreciated!

Emad, thank you. I…read morewas deep in the process of importing a car from Japan. I thought I could do all the customs and final clearance paperwork myself as I'm usually a pretty hands on guy. After looking through it and other peoples experiences with customs, I decided it was best to hire a professional to avoid penalties and delays. Only one issue- my car was landing in 3 days. I reached out to referrals from friends and called several other brokers who had NO interest in helping me because it was such short notice (you can receive fines and delays if not done timely and correctly.) Until I called Emad- he had no hesitation and assured me with 100% confidence there would be NO issues. I was a little skeptical, it sounded too good to be true, especially after my previous conversations with experienced vehicle custom brokers. But I didn't have much of a choice and decided to proceed. Emad was on it, quick. He immediately requested the necessary docs and followed up with the next steps right after. Through each stage he kept me informed, and told me what to expect next. Several times he was messaging me and/or updating me with new documents well past 6PM. I did not expect this attentiveness and deliberate sense of urgency from anybody, let alone someone who I had no prior relationship with. I have heard horror stories of cars getting caught up in customs for MONTHS and clients having to pay exorbitant storage fees to the port. This guy got my car full customs clearance before the ship even landed at the port!!! This allowed me to book the appointment and pick up the car immediately after it was unloaded without any issues whatsoever. A+ experience, will use again and will always refer to people who ask. Thank you Emad, keep up the great work.

I had an amazing experience working with David and his team at EMD Customs. I had imported a car…read morefrom Japan with very little to no knowledge of how customs clearance worked. David provided me with a rundown of what was needed to make sure this process went smoothly. He answered every single question I had promptly and had a TWIC escort ready with my vehicle at the port! I would definitely work with David and his team again for any future importing needs.

I am giving this company a solid 5 stars because they handled my car and my furniture at the same…read moretime. I needed to ship my 2021 SUV, along with about 15 pieces of furniture, to Germany. I was talking to Holly during this process, and she made sure the paperwork for the vehicle was handled correctly so I wouldn't have issues with the German customs agents. They picked up the car and showed me exactly how the tie-downs work inside the shipping container. It is a long wait for the ship to cross the Atlantic, but I received 3 different email updates during the transit time. My car arrived without a single scratch, and all my boxes were dry and secure. I am happy I hired them.

Custom wood crating was the main reason I hired this company. I have several large oil paintings…read moreand a few antique mirrors that I could not leave behind. Jason sent out a team that actually built the crates right in front of me to ensure a perfect fit. They used a lot of specialized padding and acid-free paper to protect the surfaces of my art. It took about eight weeks for the shipment to reach me, but I didn't mind the wait because I knew the items were safe. Every single piece was unpacked yesterday, and there is not a single crack or scratch.

I'm a barber/Stylist and sometimes I get my hair equipment and products from overseas. Was…read morereferred to Roger and he delivered my goods on time which I really appreciated ! I highly recommend using Signal Logistics!

Signal Logistics has been fantastic! They're super reliable, and the team works around the clock to…read morehandle both U.S. and Asia time zones. Makes everything so smooth and hassle-free. Highly recommend!