I had an amazing experience working with David and his team at EMD Customs. I had imported a car…read morefrom Japan with very little to no knowledge of how customs clearance worked. David provided me with a rundown of what was needed to make sure this process went smoothly. He answered every single question I had promptly and had a TWIC escort ready with my vehicle at the port! I would definitely work with David and his team again for any future importing needs.

I highly recommend David! His customer service is excellent -- super fast, responsive, and always…read morewilling to help. He made the entire import process smooth and stress-free. I'll definitely keep working with them in the future!

I am giving this company a solid 5 stars because they handled my car and my furniture at the same…read moretime. I needed to ship my 2021 SUV, along with about 15 pieces of furniture, to Germany. I was talking to Holly during this process, and she made sure the paperwork for the vehicle was handled correctly so I wouldn't have issues with the German customs agents. They picked up the car and showed me exactly how the tie-downs work inside the shipping container. It is a long wait for the ship to cross the Atlantic, but I received 3 different email updates during the transit time. My car arrived without a single scratch, and all my boxes were dry and secure. I am happy I hired them.

Custom wood crating was the main reason I hired this company. I have several large oil paintings…read moreand a few antique mirrors that I could not leave behind. Jason sent out a team that actually built the crates right in front of me to ensure a perfect fit. They used a lot of specialized padding and acid-free paper to protect the surfaces of my art. It took about eight weeks for the shipment to reach me, but I didn't mind the wait because I knew the items were safe. Every single piece was unpacked yesterday, and there is not a single crack or scratch.