These folks are fantastic…read more I had put off dealing with my old computer -- and they made things so simple that I felt silly for having avoided it for so long. Thank you, eAsset, for making computer disposal and recycling easy and secure!!!!

While technological advancement is beneficial for consumers with faster, more powerful, and more…read morefeature rich electronic goods being brought to the marketplace, the downside is these shorter refresh cycles are exacerbating the ever growing problem of "e-waste." I would venture to guess that most Americans have some inventory of old MP3 players (iPods being the most likely), laptops/desktop computers, video game consoles, TVs, and increasingly obsolete cell phones. All of this e-waste usually ends up in a junk drawer or in a box stuffed in an attic, basement, or garage "just in case" you might need it in an emergency. Or, you rationalize since you once upon a time spent thousands of dollars on this "stuff," that it might have some financial value in the future; btw, it won't. A few jobs ago, eAsset Solutions came to my workplace to assist with collection and disposal of old computers, monitors, and other peripherals. eAsset is certified to work with government agencies and I was very impressed with the professionalism of the staff and they answered all my questions regarding the safeguards and procedures they utilize to ensure data sanitization from hard drives and finally data destruction by physically shredding the drives. Bonus that eAsset Solutions meticulously strips all of the heavy metals, plastics, circuit boards for responsible recycling, instead of those items ending up in landfills. My first generation i3 laptop from (wait for it)...2010 finally died. I'd been DIY-ing it by adding additional RAM and a SSD, so that it could run up to Win10. But with the new hardware requirements, my old Dell wouldn't take an install of Windows 11. When I upgraded my old platter based HD to a SSD back in 2018, I brought that drive to eAsset for shredding, and I once again took my entire laptop back recently for responsible disposal. Walk in, and explain to the friendly staff person that you want a HD shredded. You can hand them the entire laptop if you don't know how to remove it, and they will perform the extraction for you...included in the price of the HD shredding. After removing the HD, if you want you can walk back to their shredder (an ominous looking device) and watch as the technician "feeds" your HD into a tray, and a few seconds later, you hear the "crunch" of metal on metal, and watch as your HD is reduces to metallic scrap. It's actually very cool! If you want to watch your HD being shredded, I'd call first since some days, there isn't a tech on duty...but rest assured that your HD will be shredded and recycled. And how much is this service? As of this review, it's only $9...not a bad deal at all for piece of mind of knowing that the data on your old computer will not be retrieved by "bad actors," for identity theft or other nefarious intentions. I've used software programs which are supposed to "erase" or "blank" a HD by overwriting it multiple times. But nowadays, hackers and other cyber criminals have such sophisticated tools, that physically shredding a HD is probably the most secure method of data destruction. Note: they also will destroy and recycle old cellphones for $9, but they only perform the data wipe on site, and send the phones off site for recycling. Kudos also to eAsset Solutions for having bins inside and outside the building for dropping off old electronics for recycling (for FREE!); and my technician also mentioned that also accept old DVDs and CDs for recycling. I don't know about anyone else, but I had a few spindles of blank DVDs which have been gathering dust, so I'm glad I was also able to drop them off here. And if you do stop by to either drop off old electronics, or to have something destroyed/recycled, be sure to peruse the vintage "old skool" tech in the lobby. Most folks will gasp in amazement when they see what cell phones used to look like when they were primarily used for making phone calls.

My church Salem Baptist Church had shredding service today from Patriot Shredding and they showed…read moreup before time and was prepared for the job. From start to finish they were very responsive and professional. Our bill was not accurate but thanks to Kenzai who quickly called his supervisor once i showed him the email quote they were quick to address it. A big THANK YOU to our destruction specialists Kenza & Miguel they were very helpful, professional and accommodating. It's service like this that makes us keep companies on our list to come back to and refer. We will be referring them to our other partnerships and my family & friends. Thanks again Patriot Shredding! Trustee Leake Salem Baptist Church

Patriot Shredding was FANTASTIC, But they got bought out by a Baltimore Company VRC. VRC does not…read morerespond to online service requests, and clearly does not want our business.

EDIT - Within 10 minutes or so of this post being live, I get a phone call from Phillip... the…read moreowner of Garby. He apologized profusely and says that no one had informed him of this service issue. He said that he himself is going to go by my house this afternoon and pick up the piece. Apparently, this has identified a process failure within his company, and he promised to correct it so it doesn't repeat. Props to Phillip for taking ownership of the issue instead of handing it off to someone else to resolve. If he keeps his word and the piece gets picked up I wll come back and improve my rating . EDIT 2 - Phillip was true to his word and picked up the trunk before I returned home. As promised, I have increased my rating from a 2 to a 4 star. Originally I had planned to raise it to a 3 star if the trunkhad been collected, but in recognition of the fact that Phillip understands that talk is cheap but actions are putting your money where your mouth is, as he left a small token of apology at my door. Yelp wouldn't let me do 3.75 so I rounded up in recognition... nice save Phillip. ORIGINAL POST Trash and recycling go out on Sunday night for early Monday AM pickup. Everything out where it should be on the curb. Nothing blocking the view. Come home from work early on Monday and the trunk I put out is still there. Recycling gone, three bags of trash gone. Someone made a decision to not take this item. Couldn't have been because it was too big... 30"x18" maybe.. made of chipboard and covered in vinyl. I call their "customer service" (I use that term loosely) at about 2:45PM.. CS is open until 7p. They tell me nothing they can do, all of their people are gone for the day. OK, fine, please have someone pick it up tomorrow (Tuesday). Get home about 5PM on Tuesday and it's still there. Call Customer service - surprisingly no one answers (not really), leave a message. Fancy phone system texts me back on my cell "Sorry we missed your call, how can we help? " I reply back with the same message I left on the VM. Fast forward to Wednesday AM... text back from them with a picture from the truck with the piece in question circled, asking if this is it; I confirm it is. "Thanks, let me coordinate with the crew about picking it up." 1:20PM... text back like they are delivering good news... "The crew tells me they can pick it up tomorrow morning..." I should be ecstatic except that they are actually going to pick it up on my next regularly scheduled trash day.... So, no extra effort to correct their mistake. Apparently, it's acceptable to the good people at Garby to leave trash in front of a customer's house for three days, then make it sound like they are doing you a favor by collecting it on a normal trash day. "And we flagged your address to ensure this never happens again"... that and $5.25 will get me a grande latte at Starbucks.

I have been with Garby for more than a year. I never had no issue at all from Garby. Being me as…read morea senior citizen; the owner personally contact me time to time to know if there is any service issue; which I never had. Thank you Garby for giving me great service in general especially this winter!

It is impossible to get a hold of them. They already service my neighborhood so I reached out to…read moreschedule bulk trash pickup. No response. I was forced to pay someone else to do something this company should have been able to do

worst service EVER! Constantly saying pickups are complete when they don't show. Claiming trucks…read moreare breaking down so they don't have to do pickups. That's what you get when you pay your invoices regularly and expect decent service from a sub par company that doesn't care about customer service. Try to get out of your contract - it takes months and months to fight with them. DO NOT USE THIS COMPANY. And be very careful - they buy contracts from other trash companies and claim to inform you, but they don't. Apparently it's such a scam that people end up paying them out of frustration. And by the way - their customer service reps are so rude and inappropriate on the phone. It's disgraceful.

1/10 experience. Did not actually remove the junk and hid it in some bushes for me to find later…read more I was quoted $150 over the phone to dispose of some old doors. They texted me telling me they could pick the doors up the same evening for $175. I agreed and one guy showed up with a proper heads up and ETA. I tipped and paid $200 cash total. About a week later I found the same doors in the bushes behind my condo parking lot. I texted and called the business. I was told this was an accident and the doors would be picked up that same evening. Later that evening I noticed they still hadn't come, they updated the ETA to the next morning. That would've been today, the doors were still in the bushes when I got back from work. They are not answering calls or text messages. I work for a small business and wanted to give them the opportunity to correct this issue in private. They don't seem interested. Not sure if my experience is unique but I am out $200 and have to deal with disposal myself. Do not use this company

Great service under new management. Very professional, prompt and courteous. Cleaned and organized…read moremy garage. Can pull my car in. Everything in in it's place and hauled trash. Very pleased and HIGHLY recommend using this company.

Excellent!! I've been dealing with this establishment for more than 20 years. I have NEVER…read more encountered a problem. The staff and owners are kind and very courteous. Very business oriented and treat you like family. You're more than just a customer at this establishment.

We learned about composting from our family in Seattle and knew we wanted to start composting here…read more Compost Crew does a great job and we have been able to cut down substantially on the waste we threw out each week, which makes us feel good.

They do a great job of picking up the compost most of the time. However, sometimes they make…read morebonehead decisions which leave their customers in the lurch. For example, this year they decided to deal with Thanksgiving they would skip all their Wednesday customers until the following week. This left those of us who have our compost picked up on Wednesday with a full bucket of compost right before we went into the Thanksgiving holiday the very next day with large family gatherings. So now we have an entire weeks worth of compost in our bucket plus the compost from a large family gathering plus, we have to wait a week while we fill up our bucket before it ever gets picked up. I don't know what genius came up with that idea but it definitely does not show management's ability to walk a mile in their customer shoes.

They provide a great service with their electronics recycling events. The staff are always very…read morefriendly and helpful!

I was THANKFUL and BLESSED by their service! I took 2 items to be recycled on 5/16/26 to their…read moreLeesburg event. It was very convenient! The people they hire to manage their traffic flow were top-notch! Their rates were EXTREMELY reasonable! The staff performing their services asked me if I wanted to watch them shred my hard-drive--that was IMPRESSSIVE! Their staff really knew their jobs and were SO PROFESSIONAL! I can't wait until they have another event!