Will NEVER go back here. I have taken all my cars there for well over a decade. Go in today just to…read moreget a code test as my engine light came on. Done this in the past, takes five minutes. Was told it could take up to 30 minutes as they were working on cars. Lady comes in after me needing a quote on a muffler. They take care of her before me. Girl behind the counter tells me he doesn't know how to use the machine, yet another employee is working behind the desk, patronizing with the female customer; he couldn't take care of me? I waited over 20 minutes for nothing. They just lost a loyal customer who took all three of his vehicles there. HORRIBLE customer service!!! And the girl working behind the counter could not even care. Didn't even try to fix the customer service blunder. GOODBYE!!!!

My car had a rattling noise from the undercarriages. They showed me the pipe that was rattling and…read moreprovided option to fix the rattling. Their pricing was very reasonable for my Explorer. A new pipe was quickly installed! Great communication!

Great work and at a fair price. Absolutely trust what these folks say and the service provided…read more None better around here.

I'm VERY picky about who I let work on my truck, and I couldn't be happier with the work I had done…read morehere. I called around 9, they had an opening at 1:30, and a couple hours later, my A/C was blowing 47F once again. It was a pleasure doing business with Jim, and instead of the usual mind-numbing boredom off a waiting room, I hung out and watched the work get done while shooting the breeze with him. He was more than happy to show me what potential problems he looks out for, gave me some useful tech tips, and when I asked for quotes on some more maintenance I'll be needing soon, he was upfront in letting me know that one of the jobs I need done is not their specialty, and referred me to another shop that he trusts. I trust his word 100%. They'll be the first on my list the next time I need any more repairs or maintenance. Highly recommended.

Great, amazing quality work. My car looks brand new. It was almost a total loss but thank you Tony…read moreand everyone at his shop. The work they did compared to the other estimates I received I thought were very reasonable . they keep you posted on the progress of your car and a great thank you again to Tony.

Good customer service. The prices are a little high if you are ok with that. Went in for a wheel…read morealignment. The job was done good, no issues with the job done. Prices are excessive every shop like this one.

My mom been coming here instead of our family friends dealership,the last few years. The quality…read moreservice at the other place is gone downhill overtime and the loyalty has as well. My mom met Michelle in Quick Lane and she's been a godsend to our family. If you know anything about my mother, you know, she'll either be late to her own funeral or to busy to attend, she'll have to cancel and reschedule. It's a good thing mom doesn't gamble money cuz that girl time gambles like an addict, and loses every time!!! I'm still in therapy being the last one picked up from school after practice. All joking aside though with mom's unpredictable schedule and last minute changes, Victor Ford but especially Michelle in quick lane has been extremely accommodating and on point with my mom's three work vehicles. She gets us in and out like ninjas with no BS and outstanding customer service!

It's going to be a heck no from me. I called about a car and was told that it was "being detailed"…read moreand that I couldn't see it until later. They took my information and promised to call as soon as it was available. I rented a car and prepared to go (probably to buy the car.) I wanted to make sure I was first. I called to check on the car and was told it was sold "20 minutes ago." Okay, fine, whatever... Later, they called me back "I have an inquiry from this number but it's not attached to any car! What can I help you find?" Oh...pulllleeeeesssse..... nobody believes you. I mentioned the earlier events. "Oh, there was a deposit on that one." 0/10

My wife scraped the side of her car against a cement post causing damage to the front bumper, right…read morefender and door. The fender was somewhat crumpled near the door. The car is otherwise pristine and we wanted it to look that way again. We used Yelp Reviews to narrow our search for a repair shop. We got several quotes, two from large shops and one from Advanced Auto Works a relatively small shop. From the start, our dealings with Tom, the owner of Advanced, made us feel entirely comfortable and confident that we could trust him. We decided not to file an insurance claim and to pay for the work ourselves. Tom said he would try to save us money if he could. He came through in a big way. One of the two shops quoted us over $3000 for the repair and said they would straighten the fender. Tom said that given the cost of the time it would take to straighten the fender, we would be probably be about the same cost to replace it. Tom's quote was about $1700, the lowest we got. Between the low price and confidence we had in Tom we went with him. He completed the job on time, the work was great and the paint was a perfect match. And on top of it, he said the parts didn't cost as much as he initially thought and knocked another $150 off the price. What a guy. Highly, highly recommend.

the pick up was easy enough but seems they got mad at me because they only had two parking spots…read moreand I happened to pick the wrong one. which was also where I had gotten it from. but then on top of that they charged my card an extra 33 bucks or so for whatever without notifying me either. so be careful not to get your money stolen when renting a truck here.

My husband bought a car here and had a great experience. Jared was great! Always willing to help…read moreand answer any questions.

Wickstrom Jeep is the Best. From managers Chris Moose and Denise Serrano to GSM Andy McCormick,…read moreFinance Manager David Didier, and the best sales rep, Jared, they make you feel like family. We just received our 7th vehicle from Wickstrom Jeep. They work hard to meet the numbers we needed to get into the vehicle. Love them.

Very thorough inspection and clear explanation of each item along with photos of bad parts!…read more They did quality work and offered financing. We were able to get a loan car too. That helped a lot! Thanks guys!! We will be back!

I'm not sure why this review is not "live". We left IL in 2020 after 5 years. One of the…read morehighlights?? Drew and the crew at Pit Shop. We had Gremlins in cars, started with VW (tuned) and an SUV. These guys covered us all the time. Treated us with respect when we did something "stupid" and just keep the nose down. (Looking at you Ben) Miss you all, glad the shop is looking good and you all made it through the 2020's... Best from AZ. Chris & Laura Matt, I miss your treats. Sad.

Getting an appointment was easy. Service is fast and straightforward. It did not take me an hour…read morefor the change oil service.

Great mechanics, friendly and honest. The team at Glenn & Sons never does any unnecessary work. We…read morehave been going to them for over 20 years and they are fabulous!