I had the pleasure of Herman C. helping me replace my break lights. I went to a different…read moreautomotive store to begin with. Waited in line about 10-15 minutes to be helped. Just for them to try to charge me before saying he basically didn't want to help me install them. As soon as I walked in O'Reilly I was greeted by all 3 staff members. Was in the store about 2 minutes before Herman started working on my car. Fast, productive, friendly staff. I had my one year old daughter with me and they were all so friendly and helpful. Thank you again Herman. HIGHLY RECOMMEND OVER COMPETITION.

This Mickey Mouse ran store has got to be the laughing stock of all wanna be mechanics parts…read morestores. From the disrespectful "manager" if that's what he wants to call himself. I truly believe any one of these positive comments are false and made up or paid for. To the "manager" mocking my disability, to him then mocking my branch of service. He clearly has never nor could serve a day in his life. So disappointed in the lack of customer service, and if that's what they putting in manager positions they need to reevaluate their policies and manger placement or hiring.

I appreciate that this business did not rip me off. They are very upfront about what they do and…read morewhat to expect. I went in there looking to purchase a system for my daughters car and they told me that I needed to check with the dealership to make sure it wouldn't void my warranty before they would do any of the work. They were right. I appreciate that they were honest and led me into the right direction. The work I wanted would have voided the manufacture warranty on her new car. Opted for window tints instead. Very reasonable price!

Did a little bit of research before I came to see these guys for my car stereo upgrade. My stock…read moreradio had gone out after my alternator failed so searched for best reviewed options on Amazon. The business is upfront about what costs you will have and they try their best to work with your budget or inform you of any additional cost that might come up. Took me a few days to drive around and get quotes from all the different shops in the area and they had the best price for installation. After I received my radio from Amazon I went in and the guys did the job in less than an hour. They had all the needed parts to make it a perfect fit and they really do treat your car with care as professionals should. I was really happy with my experience here and I haven't had any issues. I''ll definitely come back to this location for any audio and video needs, best shop in the area.

Big scam in Waukegan please careful guys they charge really extra money for everything and the…read moref****** your cars so you can go back again and again to give them f*** your money garbage and basura and nobody knows s*** there hard to work on cars

Marcos was very honest and gave me the cheapest price in town! I highly recommend him and I will be…read moretaking all my cars to him for repair.

I always have such a good experience here! These guys are so honest, friendly, and knowledgeable…read moreabout my car. Would definitely recommend if you need a local car spot in town!

Great Experience! I went in to get a lightbulb fixed and the…read moreteam was very polite and helpful. The manager Scott was very personable, friendly and hands on, he actually worked on my car himself. I just found a new place to get my Oil Changed and other services.

Had a continuous battery draw somewhere in my Honda CRV by the time I switched to an interstate…read morebattery. Before I finally found someone who could diagnose and fix the issue, I came back with a dead battery within 3 to 5 months and the guys remembered me. Gave me a replacement no questions asked and even bothered to measure the voltage to see just how bad the drain was. Very nice people, would really recommend their shop.

Chris and his team are amazing! Every visit I have had at this store has been great! I'm always…read moregreeted with awesome customer service and every question I have is answered with detail that I can comprehend. They always go above and beyond for their customers and I feel appreciated for even walking in the door. I Love the staff here! Thanks for making a difference!

Recently bought a vehicle from out of state and needed to get a front license plate bracket…read moreinstalled. Contacted the dealership and they wanted $50, so I decided to see if an independent shop near me would do it for less. I called Jose's since it's about 5 min from me and they said it wouldn't cost much since it was an easy job so I stopped by. When I walked in, I was greeted by the cutest, sweetest dog and Jose got to work installing the bracket. We had a good conversation - very personable and kind - which I appreciated, and before I knew it, he was done! After we got done talking, I went to pay and he told me not to worry about it. I could not believe he did that and I am so thankful. There aren't many good and kind hearted people left and I truly believe Jose is one of them. Reading other reviews it appears others have had the same experience! I will definitely be bringing my vehicle in for non warranty related work in the future. Thank you so much!

This friendly auto shop was a lifesaver. My car started acting wonky with an electrical issue on my…read moreway back to Milwaukee from Chicago and they were able to get my car in and take care of the problem fairly quickly.

-Quick (20 minutes or less, even when I stopped in after work at 5:15!)…read more -Cost effective...any minute after 20 minutes = 1 dollar off (1 minute = 1 dollar, etc) -Friendly as ever -Informative and NO pressure to get the additional items! The mechanic stopped periodically to give me status updates about the work. -I will be back and I would definitely suggest this place if you're looking for basic car services (oil, brakes, etc

I could have gotten a full oil change with all of my fluids checked & my next change alert for $59…read moreat a Nissan dealership but instead my Maxima cost $101 to get only the oil change & my window cleaned at this location I will never be back!

I'm VERY picky about who I let work on my truck, and I couldn't be happier with the work I had done…read morehere. I called around 9, they had an opening at 1:30, and a couple hours later, my A/C was blowing 47F once again. It was a pleasure doing business with Jim, and instead of the usual mind-numbing boredom off a waiting room, I hung out and watched the work get done while shooting the breeze with him. He was more than happy to show me what potential problems he looks out for, gave me some useful tech tips, and when I asked for quotes on some more maintenance I'll be needing soon, he was upfront in letting me know that one of the jobs I need done is not their specialty, and referred me to another shop that he trusts. I trust his word 100%. They'll be the first on my list the next time I need any more repairs or maintenance. Highly recommended.

Great work and at a fair price. Absolutely trust what these folks say and the service provided…read more None better around here.