will begin by saying dealing with car salesmen and car dealerships have always been a nightmare. I've bought or leased many cars and trucks over these many years and in each case the salesmen and dealerships annoyed me and tried squeezing every penny out of me. Buying a car became a 5-hour ordeal. And then I was told I should visit Wickstrom in Barrington. So I did. Dealing with Wickstrom and Don DiPaulo was unlike any other car experience I had. I wanted a two door Wrangler and BOOM! - there it was. Don didn't try to shove the 4-door down my throat or dance the jig trying to get me to go for the Wagoneer. There was no "add this" or "you really need undercoating - now!" The entire experience was painless - Don DiPaulo was very pleasant and accommodating and (I couldn't believe this part) I didn't want to strangle him and (even more unbelievable) i was out of there in less than 90 minutes. I do recommend heading to Wickstrom next time you're thinking of buying a car or truck. You'll be surprised, pleased and delighted at how well you are treated - especially if you search out Don DiPaulo. read more

I recently purchased a new car from Wickstrom Auto Group, and I couldn't be happier with the experience--thanks in large part to Eric Jensen. From the moment I walked in, Eric made the entire process smooth, transparent, and genuinely enjoyable. He took the time to understand exactly what I was looking for, answered all of my questions without any pressure, and made sure I felt confident every step of the way. His knowledge, professionalism, and friendly approach really stood out. What truly set this experience apart from any dealership I've worked with in the past was how seamless and efficient everything was. Eric was a true one-stop resource--handling everything from the vehicle details to paperwork and financing. There was no back-and-forth between different departments, which made the process incredibly straightforward. Remarkably, I was able to walk in, complete everything, and drive out with the keys in hand in about an hour. That level of efficiency is almost unheard of when buying a car, and it made a typically time-consuming experience refreshingly easy. If you're in the market for a new vehicle, I highly recommend working with Eric Jensen at Wickstrom Auto Group--you'll be in great hands. I am thankful I stumbled upon doing business with Eric and at same time annoyed I just found him. I don't foresee working with anyone else next time I am in the market and it's great that as part of Wickstrom Auto Group he can support the Ford and Lincoln models in addition to Jeep. read more

I asked on Saturday, during my oil change, for the tail light to be checked, and that did not happen. To make matters worse, the part that was ordered was incorrect--it was not a blind spot assist tail light. This is evident from the cost difference: the part received was $444, while the correct blind spot tail light is $700. I spent over 4 hours at the dealer FOR A TAIL LIGHT!!! Still wasn't resolved. Instead the fix was to tell me get an aftermarket tail light, because the one they would have to order is on backorder for months. I specifically asked why this wasn't double-checked, as it resulted in wasted time and no resolution. I was told that it was not worth the technician's time to verify and that you rely solely on the catalog--even when the catalog is incorrect. That is not an acceptable explanation. When there is uncertainty, the appropriate step is to verify the part, not proceed and hope it's right. For comparison, I was able to locate the correct part myself through a dealership with a simple phone call. I picked it up on Friday, and my husband installed it. At this point, this situation has been both frustrating and inefficient. I expect better attention to detail and accountability moving forward. read more

Came in with my fiancé and they tired taking advantage of a female as they thought she wouldn't question what they say and tried charging us almost 3 grand for nothing being wrong with our car. DO NOT TRUST THEM! They will take advantage of females thinking they know nothing about cars and can just take money from them. Never coming here again and we're never getting another car from this location. read more

Don was very helpful and not pushy at all. Best car buying experience I have had. Thank you Don!!!

Bought my first Chrysler T&C Minivan ten years ago from Jamie Weinberg at the Wickstrom Auto Group in Barrington. Working with Jamie was great, as he was very helpful in describing the amenities of the vehicle, answering all my questions, even assisting in transferring my items from the old vehicle into the new minivan. So, when I decided to update my old minivan to a new one, I contacted Jamie once again and he quickly found the perfect Chrysler Pacifica for my unique needs. We are so happy with our new vehicle and with all the assistance provided by Jamie to get just the right van for us!! Thanks, Jamie! Great job! read more

Every time I purchase a vehicle from Wickstrom Auto Group, the experience is smooth, efficient, and completely stress-free. From start to finish, the team take the time to clearly explain each step of the process, making sure I understand all the details--whether it's pricing, financing options, or the features of the vehicle itself. I never feel rushed or pressured, which makes a big difference. They are thorough when reviewing the vehicle, walking through the technology, safety features, and any questions I may have. What really stands out is their follow-up after the purchase to ensure everything is going well. That level of customer care shows they truly value long-term relationships, not just a single sale. Andrew Nichols was especially pleasant and professional to work with. He was knowledgeable, patient, and genuinely focused on making sure I found the right vehicle for my needs. His friendly and straightforward approach made the entire experience even better. I highly recommend both Andrew and the Wickstrom team to anyone looking for a seamless car-buying experience. Thank you, Jennifer P. Just purchased last week. read more

Dealing with Eric Jensen was a great experience. I never leased a Vehicle before, but Eric explained everything in such a way that my decision was made for me. Thanks Eric, for a great experience. read more

Wickstrom is The Finest Dealer I've ever dealt with...EVER !!! I have purchased about a dozen autos in my lifetime from car dealers for myself and my family but NEVER had a more pleasant buying experience than my recent purchase of a 2026 Chrysler Pacifica for my wife from Wickstrom in Barrington. From the moment I walked in their door my salesman Don DiPaulo and the staff made me feel welcome and at home - like I was a member of THEIR family. Every aspect of the entire experience was friendly, unpressured, professional and kind. I am not one who writes reviews often - but the level of consideration and competency they demonstrated moved me to write this review. I cannot sing high enough praise for this Dealership and will be returning to purchase from them again in the near future. THANK YOU AGAIN FOR YOUR COURTESY AND PROFESSIONALISM Paul B Wharton Attorney at Law Barrington read more

Jamie Weinberg is fantastic to work with, and the service department always does a great job !

We just purchased our fourth car with Don DiPaulo at Wickstrom, and that alone says everything. Don is incredibly trustworthy, professional, and genuinely wonderful to work with. He makes the entire car-buying process easy, straightforward, and stress-free every single time. We never feel pressured--only supported and confident that we're getting exactly what's right for us. If you're looking for someone you can truly trust when buying a vehicle, I highly recommend Don. We wouldn't go anywhere else. read more

Imbecile's in the Service Department; I went there for a recall. They screwed something up on my rear suspension when I hit the brakes, leaving the place the back of the car swerved to the right. I went right back in and talked to them and they insisted was a preexisting problem. I asked why didn't you tell me, why didn't you warn me? I could've been killed it was snowing that day. There was absolutely nothing wrong with it when I brought it in, now it had a major problem. They refused to do anything till I started raising my voice in front of other customers waiting, then they pulled me aside and told me they'll "try" to fix it. Turns out it needed a rear end alignment which it didn't before I brought it in. They tried to charge me for it, and I started getting loud & upset again in front of customers. Avoid this place at all costs. Or it Will Cost A Lot. For poor workmanship. IMBECILE'S ! read more

We had a phenomenal experience with Jared. Would highly recommend for anybody looking to get into a new vehicle. Very personable, professional and truly sought to understand what we needed to ensure we left with the right deal for us. read more

We received a great price and outstanding service at Wickstrom Chrysler. Our sales rep, Eric Jensen, was great. One thing that I truly appreciated was the transparency of the deal as well as being able to close everything out in about an hour versus the 3+ hours I've spent at other dealers. read more

Wickstrom was our dealer of choice because we had previously purchased a car from them and it was a hassle-free, positive experience. When we decided to purchase a car this year, Wickstrom was at the top of our list. From the top, Colin was phenomenal, connecting me to Steve and Andrew. When we came to the dealership to test drive, the used car was in immaculate condition. Andrew answered all of our questions and handled the sale very efficiently. Denise, who managed all of the paperwork, was delightful. We feel so good about the purchase, there is no doubt where we will come for our next car. Thank you Colin, Steve, Andrew and Denise! read more

I couldn't be happier with the service, deal, and vehicle I got at Wickstrom CDJR! On my way to look at other cars, I popped in after seeing a vehicle I had previously loved. Eric Jensen greeted me right away and made me feel completely at ease--offering me coffee, snacks, a test drive, and the Carfax report. Even though I planned to keep looking, after test driving half a dozen other options, Wickstrom's car stood out as the best--and the most reasonably priced, based on both KBB and Carfax. I still wanted a mechanic's inspection, and both Eric and sales manager Chris Moose were so accommodating--letting me take the car overnight for a full inspection. My mechanic gave it a big thumbs-up, and after that, Eric and Chris even raised their trade-in offer to match the best I'd seen--plus they discounted the sale price, pushing it into the "excellent" range on Carfax. Chris and Denise Ryman handled financing, and despite being on a fixed income, they got me a great rate that fit perfectly. I'm so grateful to Eric (no pressure at all!), Chris, and Denise for making this whole process smooth, easy, and truly enjoyable. I know I got a fantastic car at a fantastic price--thank you all so much! read more

I have been buying or leasing from Wickstrom Auto Group since 2011. They have always given me their best deals. There service is outstanding! They've always done the job correct the first time. I've never had to bring a vehicle back. I've been dealing with Andrew for almost 8 years now. He's always given me the best possible deal he could. I will continue to use them as my go-to dealer. Keep up the great work! read more

Our sales person Eric Jensen was a pleasure to work with. Car buying is never fun, but he made the process as enjoyable as it can be. The only thing we were a little disappointed in was that the listing for the vehicle said it included the removable window storage bags, however, when asked we were told that they were not in the vehicle. I think dealerships should do a better job of reviewing the vehicle listing and eliminate any options that are not included for the buyer of the vehicle to avoid disappointment or surprise expenses after the purchase. We purchased an extended warranty and we're pleased with that process as well. I will update my review later on if needed but so far so good. read more

We have bought our cars from Wickstrom for years (Leasing, and used cars)and have had great experiences. Jared has always been our sales go to guy as his knowledge with the cars is excellent. Honestly, the whole staff is great-if your thinking of buying a car you should do it! read more

I had communicated my desires with Eric J. who I had purchased from previously. He had a car exactly what I wanted waiting for me when I arrived at the dealership. I felt totally comfortable during the whole experience and would highly recommend Eric and the Wickstrom dealership. read more

I had a great buying experience with the purchase of my Jeep Cherokee with Don at Wickstrom Jeep! He was not pushy and never made me feel like I had to make a purchase the first day I came in. He answered all my questions, let me put a deposit down to hold it until I could come back in and even helped me get an extra key fob! He went over everything in the vehicle with us after purchase and answered all our questions. The finance department was also great. I love that they have no hidden fees and are a family-owned business!! I would recommend Don and Wickstrom Jeep to anyone!! read more

I'm a first time customer with this dealership and I have to say that the service and dedication that Don DiPaulo and David Didier showed me, I will be a repeat customer. The time and effort they both put into me getting the vehicle that I wanted was amazing. They truly care about the customer and will go above and beyond to make sure that you feel comfortable and great about your purchase. I highly recommend them and thank them for the time and effort they have shown me in this experience. read more

This is by far the best Dodge dealership out there. I've been coming here for years and every single time had a positive experience. Very well run and well managed, plus great customer service. Keep up the good work! read more

Eric Jensen is wonderful to work with as always. We have now bought 4 cars with him over the yrs and it has always been a fantastic experience. He is the reason we keep coming back to Wickstrom. read more

I just had another wonderful experience (my 3rd) leasing a brand new Jeep Wrangler at Wickstrom Jeep with Don DiPaulo. Yet again, Don provided professional, patient, Knowledgeable and courteous service making what could be a stressful situation seamless, efficient and enjoyable. Priceless. Don always makes sure I drive off in the brand new Jeep Wrangler of my dreams and is sure to go over all the details, bells and whistles first. Thank you so much Don. And a big thank you to the Wickstroms for having such high quality individuals take care of your Jeep family! read more

Wickstrom Chrysler Jeep Dodge RAM - My brand new beautiful convertible Jeep! - Auto Repair Near Me - Barrington, Illinois

Andrew was very welcoming and thorough throughout the process. He was patient and answered all my questions. He made my car buying experience a breeze. I told all my friends and family I recommend his service. Wickstrom should be honored to have Andrew on their side. Hi read more

Jamie Weinberg made the process of purchasing a vehicle flawless and stress free and none of that pressure you'd expect from a car salesman. He is genuinely a nice guy. My new Jeep Wranger is the 2nd (Jeep) that I've purchased from Wicktrom. If you're in the market for a new vehicle, see Jamie. I'd give more stars if I could. read more

Highly recommend Eric Jensen @ Wickstorm, he's very knowledgeable and has a great no pressure approach! Eric and the Wickstorm team will get you in what you need!! read more

PSA: TWO YEARS LATER & STILL OBSESSED WITH MY DREAM JEEP Let me take you back to the moment everything changed... Two years ago, I walked into Wickstrom Auto Group with a dream in my heart and Wrangler visions in my head -- and that dream became reality thanks to one man: Jared Nelson, Jeep whisperer, vibe reader, and low-key legend. Jared didn't just sell me a Jeep. He handed me the keys to freedom, confidence, and certified main character energy. He looked at me and knew -- "This girl was born for a Wrangler." And let me tell you, he was 1000% right. Fast forward two years, and I'm still absolutely in love with my Jeep. Every time I hop in, I feel like I could conquer mountains, deserts, traffic, or a surprise Beyoncé tour. Whether the top is off or I'm just running errands like a stylish tornado of dust and independence, my Wrangler still turns heads and gives me that "YES I DID THAT" energy. And Jared? He's not just a salesman. He's a vibe curator. A Wrangler matchmaker. A man so good at what he does, I wouldn't be surprised if Jeeps themselves requested to be sold by him. So if you're even thinking about joining the Jeep life, RUN -- don't walk -- to Jared Nelson at Wickstrom Auto Group. He won't just help you buy a car. He'll help you step into your Jeep era. And based on personal experience? It's the best era yet. Give Jared the award. The crown. The dealership. He's earned it. #StillObsessed #WranglerWoman #DreamCarDelivered #JaredNelsonForPresident #WickstromWonder #JeepQueenEnergy read more

Jared, Chris, Andy and Dave all provided a seamless car buying experience. Wickstrom is the best.

Purchasing my latest vehicle last week at Wickstrom Chrysler Jeep Dodge RAM was a great comfortable experience. Our salesperson Don was great to work with and a professional. He had the vehicle ready upon my arrival for a test drive and gave a good summary of the vehicle's capabilities. This showed me his knowledge of the vehicles he sells. Additionally, the Sales Manager Denise was very accommodating and helpful. Highly recommended dealer! read more

Wickstrom Barrington was a great dealership to work with. They keep it simple with full transparency in price so you know exactly what you are paying for. Although we ran into a bit of a hiccup during the buying process, the staff worked diligently to help resolve it. We worked with Jamie, who was very professional and knowledgeable, addressing all questions or concerns we had. He is very personable and easy to talk to, which makes you feel less like a customer and more like a friend. Jamie made sure the vehicle was ready for pickup, and also went out of his way to order one small part that was missing. Thank you Jamie! read more

I came in for an oil change and after talking with Eric Jensen, I wound up trading my 2022 Jeep Grand Cherokee for a new 2025 Jeep Grand Cherokee. I was very impressed with the level of knowledge and and lack of pressure from Eric. I strongly recommend working with Eric Jensen for your next car purchase. read more

Great experience with Don DiPaulo purchasing my new Ram 1500. Don is friendly and easy to work with!!

Bought a used Car Eric was great as was the rest of the group there . 3rd purchase from these folks. Thank you To all for my Rubicon. All my vehicles are serviced here as well. Excellent from the beginning through the service to the next purchase. read more

We have purchased several new vehicles from Wickstrom Jeep in Barrington, Illinois. We have never been disappointed in their service or assistance. Eric Jensen is our "go to" guy in sales. He is fair and honest read more

Clean dealership. Friendly staff Nice waiting area. Service pricing is reasonable for a dealership. read more

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Wickstrom JEEP: Barrington Service on 2/25-Let me start out with what a beautiful dealership this is inside, well thought out and welcoming, easily the best I have ever seen around the country for a non-exotic dealership. Great looking exterior building with plenty of inventory, space, well organized and many, many service and repair bays, most I have ever seen. They even have a self-serve pop fountain, for free, never ever seen that before. They have roll up service doors that are extremely fast, take like 2 seconds and top tier service advisors like Bryan Sproston whose knowledge and customer service skills, over the phone and while I was there explaining my very complicated issue, he never faltered. I thank them all for their hospitality and for fixing my main issue that was overlooked, and I was never aware it was the cause of my main issue, and it should have been caught and fixed by the previous dealer. This review is extremely late and has to do with the secondary issue still NOT being resolved by SiriusXM Guardian. At this point I would not recommend spending extra money for the Sirius service, since I have paid them thousands over the past 5 years and they still can't fix a simple issue that was replicated on 2 different JEEP/Uconnect apps, 2 phones and 2 different vehicles. When I am paying for a service I expect it to be fixed, and not take 5 years to still be unresolved. Please call Bryan Sproston as your service advisor, he will take care of you!!! read more

I recently went in for an oil change and was informed that both of my batteries needed to be replaced. I proceeded with replacing the auxiliary battery but was advised to have my main battery tested at Napa, where it was originally purchased. At Napa, they thoroughly tested the main battery, walked me through their process, and confirmed that there was nothing wrong with it. I was also shown how easy it is for the dealer to fib the numbers, showing how they can raise and lower to any result they please. Wanting to verify the dealership's diagnosis, I contacted Wickstrom and requested a copy of the battery test results that indicated my main battery needed replacement. After multiple follow-ups, I was eventually told in a text, "Kim, I retrieved the work order from your visit and no longer have the battery test receipt." Despite it being part of the work order from my visit, conveniently this receipt is missing. This experience has raised serious concerns about their recommendations and transparency. read more

Had a great experience once again getting my 3rd grand Jeep Cherokee at Wickstrom. Worked with Don Dipaulo who was super knowledgeable on how everything worked in the vehicle. Took very good care of us from start to finish. Andy the GM is like seeing an old friend every time. And service was attentive and efficient. I actually enjoy my time spent there. Thanks again everyone. read more