I've been a member of Palm Beach Tan years ago and now just a regular client for probably 20 plus…read moreyears. I've never received such bad customer service as I did from the Store manager "Reyna D" as it was listed in my receipt. Amber is so nice, said she remembered me from richardson store and even said "she's the store manager and I saw her be rude to you." On 1/39/25 around 7:10 p.m. Reyna decided to argue with me for almost 10 min in front of customers and kept telling me my spray tan had expired. I know for a fact it hasn't and she said "it wasn't her problem" and "it was done by an 18 year old who didn't know what she was doing". Mind you that day I purchased the spray tans by the said 18 year old, I waited almost 30 min for the girl to clean the machine and was really patient about it because she was frustrated and couldn't multi task. AFTER I finally told Reyna that I'll pay for another one, she realized the former employee had accidentally used both of my tans in the same day and it wasn't expired. Reyna was beyond condescending and rude. I told her that's fine, I don't think I'll come back to this location and she said "that's fine".... Her tone, demeanor and attitude was so unprofessional. I'll make sure she's not there if I go back. Horrible customer service to a loyal customer who has been coming to Palm Beach for over 20 years. I've had employees like her and she's not a good look

Although I miss my Planet Tan in Murphy, Palm Beach Tan in Garland is great! I want to give a…read moreshout out to Liz and Jennifer for their great customer service. They call me by my name they know that Thursday is my cocktail day (LOL) tan and spray tan. Liz gets the spray tan booth ready for me so it's nice and warm for me, thank you Liz I really appreciate that! They are both so sweet and always greet me with a smile. Thanks so much for making my tanning experience great!

I purchased the pdo thread lift and facial fillers. I got the thread lift but did not see any…read moreresults. Lots of pain for no results. I went back and discussed with the dr. He just told me that not everyone gets good results. That kind of freaked me out so I didn't want to proceed with the fillers. I asked if I could get my money back for the fillers since I decided that I didn't want them. They refused to refund the money that I paid for the fillers. They offered me 6 photo facials in lieu of the fillers. I agreed since it was either that or nothing. I received 5 facials. After the 5th one, I was told that the package was only for 5, not 6. Of the 5 times that I went for my facials, I saw 4 different aestheticians, each time I went their was a new one. There was always a different receptionist also. Seems like no one wants to work there for long. It's no wonder. I would not recommend.

I have been a client of Bioderm Skin Care since 2006 and I have never thought of going anywhere…read moreelse because of SHEENA!! She has been there since they have opened and she has always made me feel important and taken care of all of my needs related to my services.

I tried the IPL facial and I loved it! Sonya was so professional and answered all my questions. I…read morewill definitely be booking another appointment soon.

I had chin filler today, and Sonia was extremely helpful, answering all of my questions! I am…read moredefinitely coming back! 10/10 experience.

Best facial I've ever had. Holly and her team was so knowledgeable, kind and helpful. You felt like…read moreeven though it's a business they have your best interest at heart. Even though its in a medical facility, they did a great job of making it feel relaxing, modern and clean. It was my first dermaplaning facial. I came out and my husband said I instantly looked five years younger!

Had the worst experience...I got late reaching for the appointment and instead of just taking…read morecancelation fee they charged me $137 saying it was half of the services they were supposed to give which they never gave.they still had 45 mins left They did not bother to give me even half the services but charged $137 .Worst salon and they keep forcing you to buy products n totally change ur skincare routine. Taking so much money without giving any service..total malpractice and unethical...

I've been seeing Beverly at Advanced Esthetics since August 2024 and I must admit that my skin…read morejourney thus far has been nothing short of amazing. Beverly is beyond experienced, knowledgeable, and well invested in meeting your skin care needs when it comes to skin care, its routines, and its products. My hyperpigmentation journey has been phenomenally pleasing because of HER. From hyperpigmentation chemical peels, to cold plasma facials, to advanced teeth-whitening, she's THE GOAT with what I'd call magic hands along with enhanced knowledge. She hates to refer to her business as a Spa, but the quality and vibes are simply UNMATCHED! From August 2024-NOW, I can confidently say she's my official go to‼10/10, highly recommend‼

Great experience! Beverly was knowledgeable and kind and made me feel comfortable, relaxed, and…read moreexcited for my skin journey! I would highly recommend Advanced Esthetics. Thank you!

I received a facial at Queen's, and I've decided I'll never go anywhere else again. The treatment…read morewas excellent and I felt so relaxed. Mona tailored the facial to fit my exact skin needs, she has products on hand if you want to buy something to take home (which I did!), and she gave the best quality facial for a decent price. She also has wonderful customer service, I felt so comfortable as soon as I walked through the door. Overall, it was just a great experience and I'll be back soon!

I first visited Mona with a GroupOn special for a facial. I went to her private room rented in a…read moresalon in FireWheel mall and felt so welcomed with her gracious smile. She is thorough from the beginning, starting with the customer card to fill out and update with every visit. She keeps track of what products are used and listens to me each time I return. We discuss my skin and she tries to do all she can to help me reach my personal goals for it. She also continues her own education. It is a blessing to hear her life stories and how she always worked with her circumstances and continues to. She has a generous heart and is transparent.

Called yesterday for a haircut. Rani squeezed me in and so very glad she did. Love the cut,…read moreexactly what I wanted and more. Thank Rani!

This place is SO under rated! Their threading and eye brow tint is 5 stars!! I got my husband a…read morefacial (deep cleansing one) and his skin looked great afterwards! Place looks clean, ladies were very helpful and whoever did my eyebrows and tint WOW, she smelled like a field full of flowers! There is ALWAYS someone there to handle whatever your request is! Will be going back forever for my eyebrows and will try a facial for myself!

Came in for a BJ. Left wondering why I ever settle for less. I think it was Brittany who blew my…read moremind with her skills! The therapist was professional, skilled, had my discretion in mind with a private room even and knew exactly how to handle all the problem areas that had been causing trouble all week. She worked out the tension, restored mobility and sent me home feeling relaxed and refreshed. She had the most form fitting blue leggings on and white shirt- what an unforgettable experience!! Things got pretty hot and sweaty for me-- she told me I had hot stones. She took the load with that BJ--stressful weeks, am I right? Shoulders feel lighter now. Sometimes life gets really hard. Fortunately, your back doesn't have to. She's even an Expert on Facials! Who would've known! 5/5 stars. Would absolutely come back for another BackJob!

Abbigail is amazing!!!! Best massage ever. She's kind, courtesy and great at what she does. Someone…read moreshould give her a raise