Very disappointing experience - unacceptable customer service AVOID THIS PLACE AT ALL COSTS!!!!! I visited this coffee shop in Paris a few months ago with a group of 5 adults and 3 children. We had strollers and were hoping to sit outside. There was a large empty table available, so my brother-in-law politely asked a server if we could sit there. Instead of welcoming us, this server looked him up and down and immediately asked, "Are you going to eat?" My brother-in-law replied that yes, we planned to order coffee drinks, pastries, and possibly food. The server then told us we could not sit outside if we were only having drinks -- even though most of the other customers outside were clearly just having drinks. We were told to go inside, but once inside, another server said it would actually be better for us to sit outside because we had strollers. When we explained what had just happened, he finally allowed us to sit inside. I asked our server if I could speak to a manager about the first server's behavior. I was told I would have to wait at least an hour. Then, the server went to speak to the other employee. I could clearly see them talking, and the first server said, "elle va se faire foutre" (which means "F her"). When he noticed me looking, he suddenly approached me and asked what was wrong, acting as if nothing had happened. The entire situation felt discriminatory and judgmental, as if we were prejudged for how we looked or assumed we wouldn't tip. This was by far the worst customer service experience we had during our time in Paris. That kind of behavior is completely unacceptable, and no customer should be treated this way. He should be fired!! read more

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It was a mice location as we wondered around after arriving in Paris on our first night. The seating was prompt and our waitress was very nice. She was also fairly quick getting our drinks and then taking her order and she made a recommendation that we appreciated. It was the ribeye steak with fresh cut green beans in a lemon sauce. The service is excellent. The ambience was good unfortunately the steak while it was well cooked and well seasoned was not a good cut of meat. It was full of fat and gristle and I could barely eat it. The green beans were excellent. The bread was excellent. The service was excellent. When our waitress asked me about the steak, and I said that it was so so, she told the chef they offered me a cup of coffee, but at that point I did not want coffee, but I appreciated this sentiment. read more

Le Carrousel - Rib-eye and green beans with a type of cous-cous. - Brasseries Near Me - Paris, 75

Le Carrousel in Paris has redefined what I thought hot chocolate could be. Rich, velvety, unapologetically decadent, the kind of drink that makes every powdered packet back home feel like a cruel joke. I came here for the hot chocolate alone, and it didn't just deliver; it rewired my expectations of the beverage entirely, setting a new standard for how I'll judge and prepare it from now on. read more

Le Carrousel - Hot Chocolate - Brasseries Near Me - Paris, 75

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I'm not sure why this place isn't rated higher but i really enjoyed my afternoon break here on a relatively warm day outside. We stopped in for a glass of wine and some bar snacks and honestly it was just what we needed. The server was quick to take our order after we got seated (not always the case in France) and the view of the Hotel Regina was lovely. There are also plenty of spacious restrooms downstairs and a nice hand washing station too. read more

Le Carrousel - Wine and trio of bar snacks (spicy cashews, olives and pickled veggies) - Brasseries Near Me - Paris, 75

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Made our way to Le Carrousel after walking around the courtyard and entrance of the Louvre. It was too late to go in so we enjoyed all the spaces around the museum. Le Carrousel was so much fun. We sat outside like everywhere else in Paris. Service was impeccable. The staff, including management, made sure all our needs were met. We only had a few drinks and a charcuterie/cheese board, but were treated like we ordered a five course meal. The drinks and food were outstanding! Well done Le Carrousel! read more

Le Carrousel - Brasseries Near Me - Paris, 75

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This was a cute restaurant near the Louvre. Our server was so helpful. We ordered in French, but he also understood us in English. Overall, a great place to eat! read more

Le Carrousel - So pretty! This was a great spot to enjoy a French lunch. - Brasseries Near Me - Paris, 75

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Nice spot across from the park. The waiter was very helpful and kind to us. He even wrote down what we ordered so we could purchase later at a store to bring home. read more

A group of friends and I went here and they told us they were closed. My friends are black, and I'm white, while we were walking away this older Parisian man and his wife, both white, walked it and they sat them. We decided to go back in and they said it was a misunderstanding. To be in such a beautiful city and this be the standard of service is truly vile and disgusting. It's the 21st century let's all treat each other with some respect. I will never be coming back. read more

5 Stars for this wonderful restaurant. A very special recognition to Rami our waiter. He made the entire evening fun and enjoyable. To the owner of this business, Rami is a jewel ...not only is he going out to the Rue de Rivoli to attract diners , he is helping other staff members and entertaining the guests. He was terrific We dined on a cold dreary Thursday night, we crossed the street from the Christmas market. Rami welcomed us seated us and then spoke of his recommendations. The food was very good I had the chicken dish and wife and daughter had the steak frites. Great affordable wine list and a very nice selection of deserts Le Carrousel is a great place to dine read more

Le Carrousel - Rami at work - Brasseries Near Me - Paris, 75

LOVED IT. Our waiter Swan was a great guy and took care of us while we dined. Really loved the food and candle lit dinner here. Would come back 100% read more

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Ask for the server named Swan - he was delightful and speaks 4 languages. We came here for dinner closer to 7 pm and got to choose our own seat inside which was by candlelight and the ambiance was calm and sweet. I purchased a detox juice called "think twice" which I can't recommend enough along with the wok de poluet a la Thai - melt in your mouth and served in a skillet. Ah-mazing chef's kiss! For dinner, I ordered the hot chocolate with whip cream which was the cherry on top. Stop here if you're in the area. Cute as a bug! Thank you for the excellent service! read more

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We have now been here two more times and I have an update of my last review. The farmer chicken was not as wonderful the next times. It is better to ask for the dark meats but that just might be our preference. I had the Breem white fish with a salad it was good. Others had the risotto de gambas 25€50. Beef bio florentine 10€50 wok Thai veggie 18€20 and other items. All very good Also the hot chocolate 7€50 came with lots of whipped cream. Service by Sanny and Pilar was good. read more

Food service great for breakfast and a late nite snack. Pricing is very good. English well spoken everyone goes out of their way to make your eating experience top notch, despite the construction on the building they make things happen for you. read more

LOVED!! this place was so cute and welcoming! I loved everything, the food the coffee and the chocolate croissants were amazing! I definitely would recommend this place and I will be back the next time I'm in Paris!! read more

Le Carrousel - Inside - Brasseries Near Me - Paris, 75

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Touristy spot with poor service and below average food. This restaurant just happened to be across the street from where we were staying. It was convenient when all the roads were blocked off due to the Olympics. We ordered the French Onion soup which tasted like sewage water and the steak frites which arrived well done with a large tendon through it. I actually spit my bite into a napkin because I was unable to chew it enough to swallow. Needless to say, this restaurant doesn't try hard because they don't need to. There is a great view of the Louvre and the Place des Pyramids. Do yourself a favor and take your service somewhere where they care and there is a real Chef in attendance. read more

This review rates Le Carrousel somewhere between 3-4 stars. My lovely bride and I shared the chocolate-almond croissant and a croque monsieur. The croissant was a little heavy but very flavorful. We shared the croque monsieur, which was prepared perfectly, although the bread was less than we hoped for. Excellent black coffee and fresh orange juice. Service was spot on. Wonderful outdoor dining. Highly Recommended. read more

We ate here a few times- Julian was great he remembered us each time- what we ordered- and was immediately attentive. The pizza is outstanding as is the onion soup, cheese board, salads- and the wine glasses are delightful. Americans- ask for check (l'addition) as it is not customary for French to rush you. You can help to control the pace - we are used to things a little different. read more

Best hot chocolate in Paris. With such great views on the patio and quick service! I ordered escargot and it was so yummy. read more

Le Carrousel - Brasseries Near Me - Paris, 75

Note the name as it sits directly in front of The Roue de Paris. Escargot, beer, charcuterie right front of this view as well as a bustling street view is hard to beat. The food was not over the top but it was great and paired with a view a such, five. Oh, and popcorn too! read more

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After a long day museum hopping, this was exactly what we wanted. Great, fast service. Delicious food, and definitely a must if you're in the area. Highly recommend the onion soup (French onion soup), and the escargots, some of the best I've ever had read more

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I had time before our bus departed from the Paris City Tour office nearby so I came here for a quick breakfast of coffee and croissant. The coffee was good--not watered down as many did for coffee other than espresso. The croissant was good and the jam served with it was fine. I did get a second cup of coffee. There is no refill policy here. It was a charge the same as the original. The server was waiting when I came upstairs from the bathroom. I don't know if he thought I'd skipped out without paying the correct amount. I gave him the extra and it was service compris. The charge is fitting for the area in which this restaurant is located. The attitude was not. read more

Le Carrousel - Croissant and coffee before the day's sightseeing. - Brasseries Near Me - Paris, 75

The service and location was the best but the food was just okay. We were so looking forward to eating the escargot but it wasn't the same pre-pandemic time read more

A wonderful little bistro/restaurant at the end of the Rue des Pyramides, on Place des Pyramides (not by The Louvre). Wonderful for their set breakfast of various eggs, toast, brioche, croissante and jam. Accompanied by a hot beverage of your choice. What really hit me was stopping off for lunch and ordering their French Onion soup. So much drenched bread smothered with wonderful stringy cheese on top of that soup. A knife and fork were needed to cut through it. Trust me, pop in for a bite. Great service and reasonable pricing for Paris. read more

Stayed at the hotel across the street from this place and stopped by a couple of times for dessert. We got the French toast with ice cream and caramel as well as the chocolate lava cake, both were delicious. French toast was perfectly soft without being mushy and the ice cream tasted homemade. The chocolate cake was served warm, rich and chocolatey. The touch of raspberry syrup really makes it even better. If you're visiting Paris definitely stop by this little place. Also our server was so friendly and welcoming! read more

Le Carrousel - Chocolate lava cake - Brasseries Near Me - Paris, 75

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One thing we all really enjoyed was their pepper sauce with the steak and fries. Overall really yummy place. You think because it's next to the Louvre it will be overrated but they are actually are amazing! read more

Le Carrousel - The chocolate croissant was actually really good! - Brasseries Near Me - Paris, 75

SO GOOD! The pizza was the best thing ever. Definitely add to your list! And very nice service considering being in France. read more

Le Carrousel - Cesar salad (no tomato) and pizza - Brasseries Near Me - Paris, 75

We stopped here before going to the Louvre. I ordered a dessert crepe with sugar, chocolate syrup, and ice cream. It was delicious! They had it out quickly, our our server was very nice! read more

Le Carrousel - Brasseries Near Me - Paris, 75

Sunday morning we packed up to leave beautiful Paris. With luggage in tow, we stopped by Le Carousel Cafe and sat at an outside table as our driver was 15 min away. We waited for the waiter to order a quick coffee however, no assistance came we thought perhaps due to the very cold temperature. We decided to go inside to order a take out coffee to go. The place was packed and I made my way to the bar. I requested the coffee and then took it outside where we alone sat for a few minutes. My husband stood up to meet our driver and as he was doing so to my surprise "Jo" the waiter of Le Carousel Cafe came up behind me and said angrily, rudely and sharply, "You can not order take out and sit there and dirty my table, you can not dirty my table!!" A mystery for sure? Why would a absent waiter suddenly became so upset at two people drinking a cup of coffee in the frigid temperatures when he himself was non attentive the entire time previous? He didn't even offer service? To add the unnecessary insult of "dirtying his table" was absurd. He undoubtedly, was completely obtuse of the fact that we had waited for his service and with no response. Thank goodness our Mercedes was at the ready and we left. So glad that our experience at the many restaurant in Paris was not like Le Carousel. The Le Carousel Cafe waiter was ill mannered, non attentive and apparently judge mental! A bad hire for sure! A bad experience for us in such in such a beautiful quaint corner of Paris. Avoiding this place on our next trip to Paris and thought I might spare others being treated so poorly by giving them a heads up. If you choose to eat at Le Carousel on their outside patio for any reason- be ware of "Jo" the waiter and his bizarre manners. read more

Very good. Fast service and accommodated 8 of us, including 4 children. Omelette was great, as were the croissant and crepes.

This place was close to our hotel so we ended up coming here often for breakfast or a quick bite. Service is friendly and fast. Crepes are delicious. read more

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BREAKFAST WAS DELICIOUS..!!! SERVICE: TOP NOTCH...!!! My wife and I ate their twice for breakfast. Our waiter (once I said in French that I only know a little French) was able to work with me with the little English he knew. I explained we only had 30 minutes and he quickly explained they could get us an omelet, croissant, juice, and coffee in no time. He was as good as his word. First bite of the croissant and I was in love. The omelet needed NOTHING (no ketchup, Tabasco) it was delicious the way they served it. We returned the next morning and got the same great service and spectacular food. While in there I heard some obnoxious, loud Americans whom the servers were paying little attention to - and I don't blame them... I read the negative comments here and when Americans go into a restaurant (in France) and start barking at the staff - in ENGLISH - well, it is understood that this interpreted as demanding and arrogant. And then Americans complain about how purportedly "rude" the French are. We had helpful, cheerful, friendly service our entire trip in Paris. My suggestion to people is: make the effort to learn a few words of the local language, before you call them "rude" for not automatically understanding YOUR language... You do that and you'll get top-notch service and have a ***WONDERFUL TIME***. read more

Le Carrousel - First bite of the croisant and I was IN LOVE.. And the omelet was superb -- it needed nothing, perfect the way it was. - Brasseries Near Me - Paris, 75

The three stars are for the service and portion sizes, the quality of the food is average at best. French onion soup on par with Panera bread, which isn't a bad thing but I think thats more kudos to Panera than it is to a French restaurant, in France. Sorry looking bolognese and a beef bourguignon which was more fatty low quality beef than anything actually edible. The place is a tourist trap, some items are wildly over priced, beers come in three different sizes so keep an eye on which one youre ordering, I didn't get burned because thankfully the waiter has a heart and brought me a medium but the largest size was insanely priced i don't recall exactly what it was but i wanna say it was north of €20. The restaurant is on a corner across from the Louvre so that can be convenient if you dont care too much about what youre eating. read more

I ended up at this awful place twice because I booked two excursions through Viator who booked with Paris City Vision across the street. You see Paris City Vision has no toilettes and you can either walk a block to McDonald's or pay through le nose at Le Carrousel. Service is bad. This is the only place I did not leave a tip. I know you don't have to in Paris, but I always left tips. The waiter put his grubby hands all over my croissant and I told him I changed my mind. He didn't accept that. Sorry. I am not eating something that some guy doesn't even wash his hands to put on my plate. It was totally gross. read more

The waiter is an ass hole. We originally sat to eat and then realized we would not have enough time for a sit down meal. We promptly got up and went to the bar and explained our change of plans. The waiter decided to "throughly" explain the difference in sitting down and eating to go. He would only address the women in our group and would not look the men in the eye and didn't bother to give us the same "explanation." (We were on the other end of the restaurant or i would have had an explanation of my own.) Waiter is a coward and extremely rude. We've travel all over and love Paris. Honestly, first bad experience in the past 10 years in this city and left enough of an impression to take the time to write about it. read more

Pleasantly surprised at the experience here- we stumbled upon it after way too much walking. Had the Boeuf Bourguignon which was pretty basic, and the boeuf au poivre (pepper sauce) which cooked medium was just great, served with fries and green beans. Waiter was fast and courteous even though they were closing soon. read more

Le Carrousel - Boeuf au poivre and boeuf Bourguignon - Brasseries Near Me - Paris, 75

After our tour of the Louve we decide to sit & relax for a minute. This place was close to where we had to drop off our audio equipment. We sat outside once comfy we got some drinks & a bite to eat. I had some Heineken beer, nice tall glass very good since it was nice & cold. My friends had some Jack & Coke plus some water & soda, good drink. To pick we got an order of Fries these were good, nice potato taste. Also had a Crepe with ice cream on it & Nutella not bad. This place was ok served its purpose to recharge & be on our way. read more

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Like not good food at all poor choices idk how it stays in business. Nothing was good on the menu. Pizza sucked onion soup gross thai chicken nasty the chicken and mash really was awful no thanks wont be back. read more

True tourist trap trying to pretend to be fine Parisian cusine. It was our worst dining experience in France. We had been at the Louvre all day, my wife and were both hungry and looking at all the options along Rue de Rivoli. We got charmed and pulled in by the waiter who has a knack for getting you into a chair from off the street (we watched him do it several times). The two things I had enjoyed in paris were foie gras and escargot. My wife finally got brave enough and ordered them here. The FG was served with white toast that resembled wonder bread. It was awful quality for foie gras. I am thinking it was another type of loaf pate. She was disappointed her bravery was not rewarded. She was almost in tears. Then the escargot arrived. EVERYWHERE else we had tried escargot, it was finely prepared with clarified butter and herbs and garlic. Here it tasted like mush and margarine. Truly awful. She did cry. Not a single thing we ordered was good. Everything was hastily prepared without much thought or care. Please DO NOT let them pull you in. If they do, please get out. Stand and walk. Do not feel obligated to stick it out and suffer out of politness. It will ruin one of your precious meals in a city filled with amazing eateries. ANYWHERE is better than Le Carrousel. It was the worst mistake on our trip. read more

Tourist trap of all tourist traps! After the Lourve we were famished so walking around this was one of the first spots we saw. The waiter literally herded us in off the street and after taking a quick peek at the menu we decided to go for it. While the food was fine for both of us the prices are sky high making not much bang for your buck here. My husband ordered two Coke's and that was €19. I get it- but ugh! The waiter was nice enough and ambiance was okay but I would avoid this place is possible! read more

Le Carrousel - View - Brasseries Near Me - Paris, 75

My wife and I had a wonderful time eating at "le carrousel" and our waiter was friendly, courteous and so attentive. Thank you for the wonderful experience. read more

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