The trainee used toy scissors on my hair and was told never to use them again. My haircut was very…read morestrange with one side as short as my ear and the other long. When I complained the nasty looking instructor was annoyed and told me that I should not complain because these were students. The student was very skittish and nervous. The finished job was terrible and when I told her she needed to use finishing product on my hair she searched for some and came back with a little drop. The instructor was heavy and nasty looking so I didn't expect any good to come from this woman. Aveda products are awful too.

I dyed my hair blond last montth and I love it.!!!!! Makaing a neew appoibtmentt today.read more

I've had the honor of experiencing Laara Raynier's education in group setting and Private…read moreInstruction. She's high energy, passionate, and an educator I always highly recommend. I needed to break barriers in my career. If I wanted that next level, it called for a teacher who would be direct and not let me slide-- Laara delivered. What good are mistakes if you are not given the opportunity to learn from them? Not only did she fine tune my cutting skills, but she coached me to deliver a consultation in an energy that beams 'Im a professional artist in complete control.' Im forever grateful to her for what she's done for career. I learned the only barriers we have are the ones we place on ourselves and that as long as we follow the art... the rest will come.

I know someone that attended one of her trainings and was told by multiple people how rude and…read morearrogant this person is. I went onto her Instagram and she preaches about confidence and how important self-worth is, but it sounds like to me all she does is degrade people. Double standards.

This is the new location of the Carsten Institute (original location was in Union Square), which I…read morelike because Grand Central is more convenient to get to for me. It's also a lovely and large space. First time I came to this place, it worked out so well, it was like a dream. I loved the instructor - he was so knowledgeable and suggested I get high lights then add the copper red color I wanted. The student was really nice and did a great job. My only complaint was that it took a bit longer than I expected - over 5 hours but that's understandable because the student is a student after all, and still learning... What took the longest were the high lights. Overall, I was very happy with the color and the price was great too- $60 because I got the model rate of $15 per bowl. Last weekend, I returned for a second time and there were definitely a few hiccups along the way. The instructor was a different one from last time and I definitely don't think he was as good as the other one. He said that I could either get high lights (but the top would still be dark) or they would have to bleach my hair to get it to the lighter color I wanted. Now, I never wanted to bleach my hair but they convinced me to do it. The student spent a long time on adding the bleach/lightener to my hair and used 3 bowls total for it which I think was kind of wasteful. Also, the way they explained the pricing was really confusing so when I brought that up, the instructor said he could give me the model rate of $15 per bowl and I really appreciated that. Anyway, after the bleach, the student washed it out of my hair, blow dried it a little then started applying the copper color. That process was really quick so that was good. And I really liked the towel the student used to wipe the color off my face- It smelled of beautiful lavender. When it came time for the color to be washed out, the student told me that I would need toner to be added but I actually really liked the light reddish orange brown as is and I felt like the toner would make my hair color darker. She then called over the instructor to see if he could explain it to me better. He said it was fine if I don't want the toner applied. The caveat was that I couldn't complain to them about my hair color later. I agreed to that and am so glad I left it as as, because now it's this gorgeous bright copper color and has the effect of high lights in them. The student did a great job blow drying and curling my hair afterwards. Something to keep in mind: The instructor mentioned the whole process would take approximately 4 hours, but it was actually more like 5.5 hours so expect to be in the salon for awhile especially if it's for color. In the end, 5 bowls were used so I paid $75 + tax and tip (you tip the student directly.) Overall, I was very happy with the results and the student worked hard to make sure I got the color I wanted.

Unfortunately I didn't get to see whether the people here are any good because they were extremely…read morerude. I was running late to what I thought was a hair consultation, but apparently they had booked me for a color. I said I could be there in 30 minutes but they said they couldn't take me. Which is fine and understandable. But I was trying to understand the process behind why they couldn't. I asked how long my slot was booked, among other questions for which I got very rude replies. I then asked what I could do at this point and the woman replied " well what day can you come in and be on time for??" No sense of customer service at all and very condescending. Will never pursue this place again.

I got the best haircut I can remember ever getting here tonight…read more I paid $50 for a haircut in the East Village and it never looked good...it took a few weeks to get it to not look like a wig, and I have been wearing a hat everywhere until I went here. I used to go to Model Barbers until they raised their prices like $15 in the last year. Miguel did an amazing job. I avoid getting my hair cut because it always looks like garbage, but I was stunned at how well he did the front/top and he left a little mullet in the back as I asked. I seriously cannot recommend this place (I've come here before and walked away happy) and Miguel highly enough.

if you need hair, makeup, or even spa treatments done, NRB is the place to be. employees are…read morevery friendly, I went in for a spa wrap. I was treated very well from everyone. I was weight and measured before the wrap and after the wrap. From 1 wrap I lost 5 inches.proven results. Ieft her shop with goodies. I give nothing but 10 stars, arleady booked my 2 week appointment ;)

I got my hair cut and colored by a woman named Lucy. The cut was fantastic in the color came out…read morereally nice.

What a ripoff!!! They advertise one rate and then when I go to pay, they wanted five dollars more…read morebecause they said my hair was too long for the lower rate. The only thing the barber could say in his defense was look how much hair I had and ignored my requests about saying something BEFORE the haircut. Bad customer service, bad business!!! Do yourself a favor and avoid this place!

I only had facials there and they are wonderful and for the price of they you cannot beat it. Give…read moreit a try

The esthetics course is perfect. Athena and Melissa are the best of the best! They make it fun and…read morereally teach you everything there is to know about aesthetics. Berkowits school is so lucky to have them on their team! Highly highly recommend everyone to come here, I drove from Long Island to this school & Athena and Melissa make the whole program worth it!

The workers and owner are very friendly and welcoming. Felt relaxed the whole time. They offer many…read moredifferent treatments. I Would recommend this place to anyone.