I've always been a big fan of Le Creuset for their quality and excellent warranty, so when I spotted their outlet, I had to stop by and check it out. Walking in feels a bit like being in a candy store, all the beautiful colors, cookware, and displays make it such a treat just to browse. I'm happy to see this location in Kenosha. Even though I didn't buy anything this time, it was still nice to admire the collections and do a little window shopping. I own 5 Le Creset pots and don't think I need another one anytime soon. read more

Prices were higher than online. Why is an outlet now more expensive with less variety?

Came on Black Friday. Clearly no one has been trained on customer service. No we are not here to warm up but thanks for asking. We came to look and we did purchase. At checkout I had to ask for my item to be wrapped in paper. She said she had no more paper even though I was looking at it right in front of me. Someone else purchased behind me. They got their item wrapped in paper without asking. I went back and asked nicely for the woman to wrap my item since the other customer got theirs wrapped. Either she's lazy, racist, ageist or just rude. Not sure and don't care. I won't be returning and I suggest you not either. Which is unfortunate because it's a nice store. Just horrific customer service. read more

When a political argument broke out between the employee and some random shopper they engaged in conversation, I decided it was a good time to leave. Seriously, if you work at a store, keep politics etc out of discussions. Time to be slightly aware of your surroundings. read more

Getting ready to make thanksgiving my b$*!ch means a stop at the Le Creuset factory store since hell no am I paying $350 for a pot, no matter how good it is. I scored a monster 7qt dutch oven that I'll have forever, at about 50% off regular price, plus a giant pair of turkey forks. The staff was extremely helpful too, pointing us to the best deals and making sure nothing was chipped or scratched. They often run specials with 25-35% off the outlet price and there is a clearance table in the back that is 40% off. Usually "outlets" offer dubious savings but this one is the real deal. I scored the Mercedes of cookware at a Honda Civic price. read more

Dear God, I have a new obsession. Please let my kitchen look like this store... someday. Oui! Oh my, it's beautifully designed to separate you from your wallet. It's broken down by color, all of which are lovely. I was especially taken by the cassis and Caribbean! Oh how my wish list just grew! But I'll have to save my pretty pennies first (or Euros!) cuz these are pricey, make no mistake. We are talking $260 for an 8 quart Dutch oven, and so on. So my collection will have to be a gradual build, that's for sure. But like Joanna said in her review, they offer additional discounts in the 30% range which is no small savings at those prices, resulting in REAL outlet savings, not just a glorified mall price-- and they warranty their products up to 100 years, even discontinued lines. WOW. I hope when you visit, you are lucky enough to have Holly assist you. I don't know if she was a manager, but girl knows her stuff, is so helpful and laid back without any pressure. She must know these cast-iron and stoneware beauties sell themselves. She even mentioned a no-knead bread recipe that can be risen overnight, then cooked off in their Dutch oven (due to the extraordinarily tight seal with the lids). She then showed me her pics of doing so at home on her iPhone. It looked extremely crusty and artisan! Very cool. She was as nice as can be even with my battery of questions. Really liked her!! In any case, it was a soothing and eye-opening visit. I was simultaneously relaxed and frenetic; don't ask me how! Lol I can't wait to start my collection. It's just one more reason I adore France! Vive la France! (And vive Le Creuset!) read more

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I have been collecting LC for over 30 years and I have several pieces that span a myriad of colors. The product is not only beautiful but it is a top performer in all applications: oven, broiler, grill, stovetop, and induction. This is a stellar product that is not "throw-away" cookware. Is this low-cost cookware? No, but there are always sales and deals at the outlet which is how my collection incepted. This is generational cookware to be handed down accordingly, keeping alive those great kitchen memories created in our homes. I have shopped at this location for over 20 years. If you are new to this cookware line, stop by and chat with the friendly staff and feel free to ask any questions you may have about the cookware or stoneware. Enjoy the sensory overload, as there is a multi-colored sea of glossy enamel and stoneware in every direction you glance. If you happen to be a longtime fan-atic (lol) like me, there is always something new and unique to explore and ogle (lol). 5/28/2017: As the song goes by Orleans: Le Creuset is "Still The One" read more

The sales associate who helped me during my visit today (I think his name was Lawrence?) was super kind and helpful! He helped point me in the direction of the sale items, of which I scored a bunch of great deals. He checked everything for chips before bagging my items very carefully. I really appreciated that and left feeling like he had gone above and beyond what regular customer service associates normally do. Great store, great selection, great sales, and most importantly: great employees! Thank you! read more

Awesome stuff, awesome value i would look here before any other place for cookware read more

For an outlet store its A-Okay. Unlike most other outlet stores there is hardly any sale pricing. I guess its assumed that all prices in the store are already discounted. However for a new customer, it'd been great if someone mentioned that. I'm not a newbie to outlet shopping. I scanned bar codes with my smart phone to check local deals to see if the pricing was good. By the way, this area is a huge bumpty blocking 4G signals and local WI-FI. So I had to walk around trying to find a decent signal. Many of the items on the shelves were priced at about 10-20% off their normal pricing but the store wasn't running any super special deals. I found a set of glass containers with a plastic pop top for storing at almost 40% off but the pricing wasn't as good as the same containers found at Oneida (recently) for 60% off with free shipping. There is a lot of good stuff to view here and if Le Creuset is a favorite brand, it might be more worth your time to check out. In store staff are pretty sweet and like to check up on you from time to time. Understand that amongst other outlet stores, they hardly get walk in customers. read more

Black Friday at Le Creuset was successful. While I couldn't get one of the amazingly beautiful orange dutch ovens that I've been orgasming over from afar (it was slightly cheaper here but I wasn't ready to drop the dough just yet), I still managed to come out with some GREAT products for amazingly low prices. I bought a casserole dish and some other goodies in cactus green (this color is being discontinued so they're trying to get rid of what they have in stock) and barely paid anything for them compared to what their original prices were. Holler! Also -- the sales girl (who was in pj's; I LOVE that the store allowed them to do that on such a hectic day) was super friendly and very helpful! She was walking around with a calculator, pricing things out for me (a bunch of stuff was 40% off). Groovy chick, she was. Double holler! Finally -- the store was one of the few that night/morning that was NOT crowded. Triple holler! Do people not know how amazing Le Creuset is? Shooooot. If you don't...sucks to be you. read more

Oh man. I don't have nearly enough room in my kitchen for all the goodies I'd love to bring home from this place. We stopped in yesterday and I decided I needed... something, finally, to start building a little collection. Settled on 4 ramiekins. Went to the register where I was asked if I had my coupon. Um, no. The very friendly salesperson had a basket with coupons - scratch the circle to see what you win! I was planning to buy anyway so the extra 25% off let me get a few more things. Quite nice. Folks are very friendly and the store is well-laid out with a nice selection. Some items are pretty expensive but I suppose I'd rather pay outlet prices, especially on sale items and if they have coupons you can use. Now, since I think I may have a small addiction blooming, I will definitely be back to buy, rather than the browsing we used to do. read more

A good store for selection. Even though the products are expensive on the regular market, I expected a little more discount when I am shopping at a discount store. The store does have a wide selection, but just not great prices for a discount store. read more

Extremely disappointed with my experience! Although the initial interactions were positive, once the sale went through the customer service fell apart. I ordered Christmas presents on Wednesday Dec 20th with the understanding that my purchased items would be out that next day with free upgraded 2 day shipping. This timing was the reason we purchased these particular items from this location. Without any attempt to inform me of changes, they didn't have it sent out until Dec 26th! In addition, the price was cheaper on the date they eventually sent the item but would not honor the price saying they can't adjust prices on previously purchased items even though it was sitting in their back room. Let me be clear here - I verified that if I ordered the same items today, I would receive the additional discount and Jeff (manager) said, "Yes - but your order was placed and charged last week." The only reason we ordered last week was so it could be delivered last week. Le Creuset has great products but our experience at this location was disappointing during an already stressful holiday season. I would highly recommend using another location! read more

My husband and I decided to treat ourselves to new cookware for our 7 yr anniversary. I thought I'd died and gone to heaven in this store. I already have a few Le Creuset dutch ovens my mother had given me so I am familiar with brand/price. We bought the 3 pc forged anodized sauce pan set, 2 additional fry pans, a dutch oven in Linen (love the color!), a stockpot in a taupe color and some other miscellaneous kitchen items. Salesperson (Jennifer) was great to work with! Definitely will be my go-to store as I build my collection! read more