Great hotel with exceptional staff. Everyone was genuinely friendly, welcoming, and eager to help. The property is beautifully maintained, and the rooms are spacious, comfortable, and feel luxurious. The only reason I'm giving it four instead of five stars is the mandatory valet parking. There is no self-parking option, which can be inconvenient if you prefer to park your own vehicle or come and go frequently. Other than that, I had a great stay and would definitely recommend this hotel. read more

Very nice hotel. Suitable for business or pleasure. It felt upscale and adult, but you could certainly bring your kids here. They do allow dogs, which is nice. Vibe is clean crisp and modern. Beds and linens were nice. Housekeeping did a good job. Lobby and room decor were fresh and contemporary and everything was in good shape. Pool area is small and perfunctory, but clean, and they have towels available. No hot tub. They have a nice yard area with fake grass, which probably exists for events. There's a bar in the lobby and they serve a handful of pastries, juices, and coffee in the morning. There's an upscale restaurant on site which we did not try. They have room service, which is astronomically expensive of course but the food was fine. They offer a few snacks and drinks near the check-in, which you can charge to your room. Although the variety wasn't that awesome. All the employees we interacted with were very pleasant and friendly. They have a ton of guys (why are they always guys?) managing valet, so getting your car is easy and fast. They appeared to do housekeeping daily, which I appreciate. Nice illy espresso coffee maker in the room, no microwave, but there was a refrigerator. Other comments: It's not really walkable to much of anything other than the Hilton across the street, although there is a nice big park next-door and of course you can walk to the racetrack. You have no choice but to valet park, and they charge you 30 bucks a day for it. This always drives me crazy, why not just bake that into the price because in LA pretty much everybody needs a car. So the lower-ish initial looking price point initially was a bit deceptive because of course, in addition to paying for parking, you have to tip them every time you want to use your car. They charge you almost 50 bucks a night for a dog, so it would be nice if they could at least make dog bowls available. I wish upscale hotels in general would make it easier for you to get paper plates and cutlery for when you order food to be delivered... I felt like I was putting them out by asking for a plate. Connecting to the Internet seemed oddly annoying and I got charged for it even though I'm a Marriott member. Also, I'm not sure why, but we kept getting weird holds and charges on our credit card during our entire stay which I decided to ignore and just see what happened upon checkout, but my final folio looked correct other than the one day incorrect wifi charge. The person whose review said there were no doors in the bathrooms freaked me out, but our room did not have a problem. They had barnstyle sliding doors, which don't lock, but other than that you can close the door to the bathroom and separately for the toilet. Overall, a very nice hotel, my complaints are minimal, we would absolutely stay here again, and I recommend it read more

Recently stayed during the Easter weekend for spring break for 4 nights. The hotel was super busy but not too overwhelmingly crowded. Check-in was quick and easy. The room: we booked a classic double queen room for about $200/night. It was a nice clean room but quite basic compared to some of the less expensive hotels we've stayed at (such as the Ayres). Room came equipped with a good size tv, coffee maker, mini fridge, iron+table, hair dryer, water bottles (that cost a ridiculous $6), ice bucket; bathroom had shampoo, conditioner, body wash -- all that were not good for me and my daughter as they all irritated our skins/scalps, but they all smelled really nice. Also provided were face soap and a really pleasant hand lotion that reminded me of the Jo Malone ones. Shower pressure was good. The light switches were a bit annoying because why do we need all the extra buttons/options. We just need the lights to turn on while we're doing our business. My negative one star is for the mattresses and pillows. My husband and I tossed and turned all night/every night because we were so uncomfortable. I even considered sleeping on the floor or arm chair next to the bed because anything would have been better than the mattress. The pillows were so flat, it felt like we were sleeping on nothing at all. I even took the pillows off of the bed my kids were sleeping on, stacked 4 pillows and still felt like nothing. I think I mostly was able to fall asleep because I was so exhausted from the days' activities that I just didn't care anymore. Other than that, the room was great, very good sound proofing as we didn't hear any noise at all and our room was near the elevator and ice machine (which were really loud and sounded like it was ready to explode), so we know there was quite the foot traffic passing by (also, we heard dogs barking as we were heading to the elevator but it was very low so that definitely shows how good the sound proofing is!). The housekeepers were sweet and prompt any time we needed something (ie extra towels, cups, etc). They even nicely folded my daughter's little blankie and put her plushies together (my daughter loved walking into the room and seeing them like that). Only thing I need to note in case anyone is looking for it, but there are no microwaves in the rooms. Hotel itself was really nice. Plenty of waiting areas and dining options available. We didn't try any of the restaurants but did hang out at the bar a few times. Drinks were chef's kiss, all made to perfection. The bartenders checked each time to make sure they were to our satisfactions (we had a lot to drink during our times at the bar lol). We also had some bites to go with our drinks and those were also good (definitely recommend the chicken karaage with the cocktails!). We met some fun people, including the bartenders that kept it positive with good energy. The hotel also has a pool, it was smaller than expected but still a good size for the kids. They provided towels and plenty of seating for moms to hangout poolside. The pool was slightly heated but it was kind of spotty in random areas. My daughter said it was mostly cold though. Note: do not try to enter the pool area from the back courtyard as that gate will not open, use the gate on the front side after passing the valet guys. Towels are towards the back gate, near the shower area. Valet: it was $31/day. No self parking. The guys were prompt at getting our car to us even when they were shorthanded. I think there was really only one time where we waited a little longer than 5 minutes but we were not in a rush, so we didn't mind waiting. You can also schedule for them to bring your car up at a certain time so it's there for you when you're ready to go (we had scheduled for them to bring our car up at 6:30am for an early access trip to Universal Studios -- which btw is only 30 minutes away from the hotel-- and our car was out there waiting for us!). We did have a few concerns as my car does have a GPS tracker on it and a few times it did ping that it was not at the address of the hotel, it wasn't too far off or anything but I've never had it log in a wrong address before; the other concerns were that my dash cam was moved and a few times I received notification that my doors were left unlocked (I was able to lock it remotely through my phone). We just kind of summed them up to human error (accidentally pushing the cam, forgetting to lock the doors, and maybe car was parked in a different lot as we were told that sometimes when the lot is full, they will park a little bit further out), our car got back to us, without damage, so no big deal. Overall, it was a great experience staying at Le Meridien and we will make this our go-to hotel every time we are in the area! read more

visited Le Méridien in the Pasadena Arcadia area and it was a very nice experience. The hotel is clean and modern. When you walk in, they have "Latitude" written in different places, which is a nice touch and gives it a stylish feel. Valet parking is required and the valet team were very nice and professional. Outside, there is some construction going on across the street, but once you are inside the hotel it feels calm and well put together. The common areas and rooms are attractive and comfortable. Overall, a very good. I am giving Le Méridien Pasadena Arcadia 4 stars. read more

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Very pet-friendly hotel I believe they are smoke-free now, which makes the environment even more enjoyable. It's a beautiful place for breakfast, brunch, lunch, or dinner. Server Tony was incredibly helpful, attentive, and always checked on us to make sure everything was perfect. He made our time there with our furry pals so relaxing and enjoyable. Thank you. We truly appreciate how welcoming they are to pets. We will definitely be back soon read more

Le Meridien Pasadena Arcadia - Beautiful banana toast with my beautiful boy - Hotels Near Me - Arcadia, California

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Brought my friend here for afternoon high tea to celebrate her birthday, and we had a great time! It was super easy to make a reservation online via Opentable. Upon arrival, we were seated at the beautiful blue couches by the windows in the corner of the lobby, which surprised me because we weren't inside the restaurant. But it was very comfortable and we had a lot of space to ourselves. For $68 per person, you get a choice between a sparkling lavender lemonade mocktail or a glass of champagne. We both opted for the lavender lemonade and they were so beautiful with a gradient purple - definitely a cute instagramable drink. For the hot tea, they have 4 teas to choose from, and you can get unlimited refills. We got the Oolong Caramel Brûlée and the Jardin Bleu to share - both were delicious. I did prefer the Oolong Caramel more. The food comes on the standard 3 tier plates, and was decorated with beautiful flowers and happy birthday chocolates. Definitely tasted better and was of higher quality than other tea spots I've been to, although I wasn't as full. My favorites were the pumpkin curry soup and the egg salad pastry! What would've made their afternoon tea stand out is if they replaced all the boring plain white chinaware with ones with cute designs. Afternoon tea is all about the vibes, so that would be my only complaint. They do charge an automatic 21% service charge, which is mentioned on Opentable. Our server deserved it though as she was very helpful and sweet, refilling our teas multiple times. She even took her time taking photos for us and checked up on us often. Parking is valet only and the restaurant validates for 3 hours. Hotel is very beautiful, with nice restrooms and a little outdoor section that you can chill at. read more

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This review is solely for the afternoon tea service. We made a reservation at 11:00am on a Friday, so it was quiet until there was a screaming baby in the same area since it is the same space as breakfast lunch and dinner. overall the food was pretty standard. Nothing stood out. We had to wait for quite a bit for the soup to come out; after half of our set was eaten. the scones were...not traditional kind; they were chocolate chips and uneven in size, provided butter and jam (no clotted cream). I was really looking forward to the ube cupcake with matcha icing. To be frank, I couldn't tell the difference if they were mini chocolate cupcakes with frosting from the bakery from local grocery store. for $68 + 21% service charge, I am not sure if i would pay a visit again. read more

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Beautiful hotel Beautiful view Nice bar Attentive valet Bourgeois the way I like it read more

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Attended "Raise the Roof" - SGV Habitat for Humanity Annual Gala at this beautiful hotel. The event was successful and raised a lot of money. Had an amazing time with great friends and enjoyed a wonderful meal. The service from the Parking attendance to the servers was excellent! read more

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WOW. Talk about amazing hospitality service!!! my first time staying here, as it was highly recommended from others, it was right by, LITERALLY next to the Santa Anita Park, so location was perfect! My friend & I were celebrating our long years of friendship since she was in town visiting & I absolutely loveeee that the hotel sent us a bottle of champagne along with 2 glasses & a bowl of fruit. read more

We recently hosted Dawson Company's 77th Anniversary Party at Le Méridien, and I can't say enough great things about the experience! Our guests were absolutely blown away by the beautiful venue, flawless service, and especially the exceptional food--I received countless compliments throughout the night. We've held past company celebrations at impressive venues such as The Queen Mary, Pechanga Resort, and the Santa Anita Racetrack, but this event at Le Méridien was, by far, everyone's favorite. The combination of elegant ambiance, delicious cuisine, and seamless execution made the evening truly unforgettable. A huge thank you to the entire Le Méridien team for their professionalism, attention to detail, and warm hospitality. You made our milestone celebration spectacular from start to finish. I can't recommend this venue highly enough! read more

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My favorite part of my stay was the outdoor heated pool that opens up nice and early, 6 AM, which is super for my work schedule! Stays open late as well. Valet parking is required, which is not ideal for me as I like to come and go as I please, but the Valet staff were especially kind, welcoming, and super fast and efficient!! I got my car in fewer than 5 minutes each morning, even at 7 AM which should be a busy time for them. Beds and shower- both amazing!! The extra duvet was appreciated. Loved my spacious room and functional mini-fridge that actually kept my food cold! read more

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Le Meridien Hotel is located in Arcadia right across Huntington Dr. from Santa Anita Racetrack and Mall. It's a high end hotel with a restaurant/bar. The property is not big and the entire perimeter of is used for parking. Only paid Valet parking available. The lobby and the restaurant/ bar of the hotel is spacious but deserted. The rooms were ok but our bathroom only had a shower. Apart from the valet there was not a lot of interaction. Service was adequate. Low energy vibe. Neither the restaurant or bar the only amenities was not inviting with no one there. You can see the small pool from the window as you check in with the pool rule signs taking up the view. read more

Le Meridien Pasadena Arcadia - Hotels Near Me - Arcadia, California

Had the best stay here with my friends! We spent most of our time at the bar and in the patio area but service was stellar everywhere! The bartenders were so welcoming and friendly, there was multiple people working and they were all so hospitable. Sinjin is the only name I can recall but everyone who served us was absolutely amazing. Cocktails were tasty and ambiance was on point! Would definitely return. read more

Came for a quick solo trip while visiting the Huntington Library & felt very safe from start to finish. I'm usually on high alert & this spot definitely put my nervous system to rest. I loved the equestrian touches that were tasteful & not overkill. I was so exhausted I slept through dinner service but breakfast was perfect & delicious. Every inch of the property was spotless. I really enjoyed the gym early in the morning. Plenty of personal space between items & a sufficient cleaning system in place. I loved being able to look out over the courtyard & not feeling squeezed into a small windowless space. Each area is thoughtfully designed. I'd definitely return & wish I had stayed longer. read more

It is a beautiful hotel. I have Never stayed here before. The staff representative at the front desk was very nice. We were tired from our drive and it was a little early to check but she accommodated us. I love coming to a place where i haven't stayed and get treated very well. The rooms were pretty standard size but it was nice. It was clean, modern, and smelled good. We had the view of the park across the street which was ok. It was that or the courtyard. I was with two teenagers and they loved the pool. The hotel also has a very lovely restaurant, bar, and cafe. The restaurant is a bit pricey but it is LA. But the staff there are very nice as well. My family and I had a lovely experience here. The hotel maybe pricey for some people but I think it depends on the time and season. But, I'd come back here again. FYI: this spot is a short drive to Universal Studios and Disneyland. read more

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Le Meridien is a relatively new hotel with a great view of the race track. The room was nicely appointed and could easily be used for business work. Most of the lights are on an automation system that would make it possible to manage energy usage when the room is not occupied. This is a nice touch. In fact, I think we could turn off most lights with a single button but not 100% certain. Of the many Marriotts I have stayed at, this one isn't in my top 50. I chalk that up to being new with an un-seasoned management staff. Restaurant execution was less than great and we never saw the restaurant manager. The last day, the bill was hard to decipher since they started charging a gratuity for the elite breakfasts. In our case, we'd always tip on the full amount before the elite discount but it was hard to figure out what they did differently that day. The hotel manager was also clueless what the bill should look like. Be advised, we stayed there over the July 4th weekend. At that time they had no EV destination charger. Really? Pasadena isn't known for a great charging destination so this was an unpleasant surprise for a new hotel. read more

Le Meridien Pasadena Arcadia - View from fourth floor corner room facing west with race track to right of center - Hotels Near Me - Arcadia, California

Jaime and the lovely staff at Le Méridien go above and beyond to make you feel welcome and appreciated when you stay at this gorgeous hotel. Everyone remembers you and greets you when they see you making you feel at home. The hotel itself is very clean, comfortable and lovingly maintained and the staff always asks you if there's anything that they can do to ensure that you have a wonderful experience. We have been lucky enough to have stayed here many times over the years and we always look forward to our next visit. Special thanks to Jaime who is the best at what she does....thanks for everything!! read more

We have had such good times here over the last couple years- props to Layla and Elena for the top notch service!

Our waiter Luis Lopez is very attentive to our needs and has given us good service. Food is good, the ambiance at the bar area is nice. The staff in the hotel are friendly and volunteers to take our photos. read more

Great service at the bar tonight! We had some nice happy hour specials. Such a great vibe and service is top notch. Layla and Elayna were both super attentive. Highly recommended. Valet only though so I suggest parking down the street at at city hall field. read more

We checked in last minute via Hotwire so that we didn't have to drive back to palm springs after a concert at the Arboretum. What a beautiful hotel! Warm contemporary design that was spot on and very tasteful. Greys, off whites, beiges, rusts, warm woods, various geometric textures. A few contemporary French touches. Valet only ($31 + tip) , which I don't tend to like, because I sometimes carry expensive equipment in my car and of course the hotel absolves itself of any liability for theft. But our front desk agent Alyssa (I apologize, I may have this spelling wrong) was exceptional in ensuring that this was communicated to the parking staff so that the car was parked where visible to security cameras. In fact, she was one of the most welcoming and attentive agents I've ever experienced at a hotel. The hotel is pricey, with a Nestlé Chocolate chip ice cream sandwich costing $9 and a large water in the room costing $6. But there was one medium complimentary water bottle plus coffee and espresso in the room. They have room service and a restaurant for various meals plus high tea. The rack rate for the room was about $210 but our Hotwire rate was only. $120, about $151 after taxes and fees. No resort fee. That was a deal for a place at this quality level. The room was exceptional with beautful wallpaper and very high ceilings. Wonderful glass shower with wand. Barn door for the water closet. Large screen TV. Work desk. Comfy bed, firm but plush. NO signs saying that cleaning services were only every other day. Lovely view. The staff was as polite and welcoming as they could possibly be, with warm greetings from each staff member as you passed them. This hotel (parent company Marriott) was a very welcome surprise and was worth the splurge. It made us feel special and appreciated. read more

Wonderful experience at the Le Méridien Pasadena Arcadia! This is probably our favorite mid-high priced LA hotel. The value you get here is well worth the money spent. First of all the rooms are gorgeous, they are artfully decorated, modern, and the bathrooms are outrageously beautiful. We were staying in the one bedroom suite. It was one of their smaller one bedroom suites because we got it as a complimentary upgrade because of our platinum status with the hotel. The shower had 2 rainfall shower heads and a hand held shower head, and it was so big 10 people could be standing inside. It had duel vanities and a separate potty room. The breakfast at this hotel is one of my favorite parts of the stay. We love the karage fried chicken and waffle and the stuffed Nutella French toast rolls. So their fried chicken isn't like normal fried chicken, it's done Japanese style and it's so good, I've never had better fried chicken! The batter isn't heavy but it's super crunchy, and melts in your mouth on the inside of it. The French toast rolls are crazy good too, if you love natella, chocolate and berries you're gonna love it. The matcha smoothie is good too, but warning it's very earthy, if you want the matcha to taste more milky ask them to dilute it with some milk. read more

Le Meridien Pasadena Arcadia - Hotels Near Me - Arcadia, California

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Le meridian is a place I go to , to feel as if I am not in a small town lol . The bar area is open light and welcoming . They have a good drink menu and decent wine selection . Food is always good and fresh . There is a cute little outdoor area I like to sit at . Staff is always nice and friendly . Definitely a go to if your looking for a calm chill vibe thank you le meridien read more

We had a great family stay at this hotel. The rooms were very clean and modern and the staff were very friendly. I would stay here again and recommend for others. read more

For the Afternoon tea as there is no other Yelp page for that. Came on a Sunday afternoon for some afternoon tea with my mom. We made a reservation online which was easy and didn't require a down payment so that was nice. When we arrive, they only have valet parking, however, the restaurant does validate for three hours, so that was really nice to not have to worry about that. Once you go inside, the restaurant is right on the right side and you just wait for the host to see you. It seem like a pretty new hotel so everything was very new and very modern style. It was pretty quiet, so that was nice as well. After a few minutes, we were shown to our seats and given the menus of what would be served today. Since it wasn't very busy, it was really nice and felt like we had a lot of space to ourselves. We then ordered our tea flavors which were both really good. However, I do have some comments on that. The teas at this place offer a looseleaf tea which we were interested in and both ordered. Unfortunately, since the looseleaf tea is loose in the tea pot, unlike in other places where it may be in a bag that can be removed after a certain period of time, the tea became very bitter. Additionally, the tea pots did not have a candle or heater under so it became cold really quickly. We were also offered champagne or a mock tail, which opted for the mock tails because we both drove. It was actually really tasty and I liked that drink a lot. The tea set also came with a Brussell sprout soup which was nice and warm. It was pretty good as well. The sets came with 2 tea sandwiches and a few savory appetizers. The gerkin wrapped in prosciutto was interesting but they really skimped on the prosciutto, cause there was barely any on. The duck pate was good as well as the crostini with red wine poached pear on Brie. That was my favorite. The next level was the scones, and cake desserts. I was surprised that there was no cream or jam served with the scones which is typical. However, the scones were crunchy on the outside and soft on the inside with good flavor. However, the one my mom picked up was a bit wet and undercooked inside so we avoided that one. The cake was cook but by the time we got to it the frosting had melted off. The top layer was more desserts. The blueberry mousse was good but the gram cracker bottom was 6/10. Overall you will be full by this tea set and the ambiance felt more classy and modern which is nice and I liked. For the price it's not too bad compared to other places. But I would say that I did enjoy my experience, I hope they make changes to improve before I return. Server was also nice she did check on us a few times. read more

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I came for an event in the ballroom that included dinner. First of all, please note that you have to pay for valet parking. Dinner started with a scant lettuce salad, followed by a choice of steak and shrimp, salmon or vegetarian. Most of my table had the steak and shrimp. The shrimp and fried rice were good but the steak was like the thin type you get at Denny's - tough and dry. It ended with tiramisu dessert which was not authentic. I was waiting for a dessert fork but was informed to use my tea/coffee spoon. That may explain why coffee/tea was not served. Didn't get to see much of the hotel outside of the function room on the ground floor. read more

Le Meridien Pasadena Arcadia - Hotels Near Me - Arcadia, California

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Came to Le Meridien for a networking mixer with MegaMIX and I loved everything about this place even down to the valet parking! Thank you Demetri from APS parking services for the warm welcome! read more

Le Meridien Pasadena Arcadia - Thanks Demetri from APS parking! - Hotels Near Me - Arcadia, California

Last week I had lunch at Longitude. Eric gave us great personal service. When I checked in yesterday, Josh was so kind and attentive. Breakfast with Rosario was excellent. I enjoyed my stay at the Le Meridian! Thank you! read more

Front desk is fantastic. Restaurant (Room service) was pretty good for salmon and burgers. The dessert felt like they ordered it off site. Flourless chocolate cake looked like a $12 version of a little Debbie cupcake. Bathroom smelled a bit moldy but the room itself was clean and comfortable. read more

Le Meridien Pasadena Arcadia - Hotels Near Me - Arcadia, California

NOTE: This is for the Afternoon Tea Experience at Le Meridien Arcadia and not about the hotel itself. (I could not find a Yelp listing for just the Afternoon Tea) I recently had Afternoon Tea here, and I'm so glad I gave it a try despite some mixed reviews on OpenTable. The experience exceeded my expectations! The tea service offered a perfect balance of savory and sweet bites, from tea sandwiches and tartlets to a cup of soup, macarons, cinnamon scones, and chocolate pudding. I was pleasantly surprised at how full I felt by the end--don't let the small bites fool you! My tea choice, the Jardin Bleu black tea, was a delightful pairing with everything. The service was top-notch; our waitress checked on us frequently to make sure we had everything we needed. Another perk--although the hotel is valet parking only, the restaurant validates parking for up to 3 hours, so it was hassle-free. The ambiance added to the charm. The velvet blue couches made the space feel cozy and chic, perfect for a girls' afternoon out. Highly recommend! Don't be fooled by the negative reviews! read more

Le Meridien Pasadena Arcadia - Hotels Near Me - Arcadia, California

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Had the chance to stay here for a conference last April. Was told about the parking situation so wasn't surprised about the "only valet" parking. For the most part of the stay, it was good. Employees were nice and helpful. The room was nice and clean...low on the hair conditioner but not a biggie. Breakfast for us participants was good...loved the bacon! The coffee, teas, and water during the seminars were filled up always. Dinner was a choice between salmon or chicken...tad salty for salmon. Chocolate cake dessert was just ok. It was a good stay...well it was paid for...can't complain! read more

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This is a relatively new hotel in the Arcadia area. Upon arrival, the valet service was attentive with the luggage. The check-in was quick and helpful. It's a good size hotel room. We didn't have a good view, just overseeing the empty construction lot. The shower is good and I like they have the water softener. The sink area is a little small for two people. The swimming pool was small, and it was close to the driveway. The bar area is nice and relaxing. We hang out around the lounge area with a few love seats just to relax in a hot day. We didn't eat at the hotel restaurant as we made reservations for dinner somewhere. Overall, it's a decent hotel and pricing is reasonable in the area. read more

I'm going to preface this by saying my experience was two years ago, and I just realized I never hit post. If I could give zero stars, I would. I cannot stress enough how TERRIBLE Le Meridien was from the get go. I should have trusted my spidey senses with this one, y'all. When we booked our hotel block for the wedding, which didn't give us a great discount because it was "peak season" or something. Whatever, we were more concerned with making sure everyone had a place to stay. However, then they sent us someone else's contract accidentally and it was literally over a hundred dollars cheaper per night for a smaller group. So I reach back out and they were like "Well, that's just how it is." Okay, whatever. Wedding date gets closer and my brother reaches out and asks if it's okay if he doesn't use the hotel block. Because it's CHEAPER to book online (not even using membership or points or anything) than use the "discounted" hotel block. Shady, but whatever. A few more weeks pass. The wedding weekend is here! We go to check in. We're so excited! We've put the past behind us. We get upstairs, after our key doesn't properly work and they can't do the key cards the way they agreed to previously (to give our guests access to the hospitality suite) so like, why did we pay for the suite? Whatever. We get up there, and our room has not been cleaned. Dirty sheets, banana peel and other trash, a USED RAZOR in the bathroom. From the last guest, NOT from us. We let the front desk know, they apologize and say that they'll clean it up. Well, we get back and they did a turn down service from the looks of it. Trash still there, razor still there, so I don't trust that they actually changed the sheets. At this point, I go home, letting them know that our room is STILL dirty and request CLEAN sheets. I do a tiny tiny little marking on the tag in washable pen so that I can confirm that this time, they actually change the sheets into clean sheets. Y'all!! They. Did. Not. They continued to leave someone else's dirty sheets on the bed! So, in the morning when I got there and checked for my little pen mark let them know that I knew they didn't change them and I literally brought them the dirty sheets and was like, "Please, please just give me clean sheets." They were like, "Well how do you know we didn't change them," and they were more concerned with policing my tone and my washable pen mark than their dirty sheets. They refunded me for the night I couldn't sleep there, after an arduous battle, but that's it. I cannot stress this enough: DO NOT USE THIS PLACE FOR A HOTEL BLOCK. They will smile and promise you amazing things (and it looks amazing!) and then nickel and dime you every step of the way. The place is disorganized, dirty, the left hand doesn't know what the right is doing, and it's impossible to reach leadership. Save yourself the trouble--just use the DoubleTree down the street. Our guests wish they had. read more

Good hospitality, breakfast was delicious, clean and attentive. Front desk was very accommodating, helpful offered water as we were checking in. Valet service only, gets charged to your room. Very nice hotel, super impressive, will come again if in the area again. Nutella French toast was my favorite! A must have before checking out. read more

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Nice stay, comfortable rooms and amenities and location. Good ambience, food and drinks. Shoutout to the guys at the Latitude, Sinjin and Stefano, very nice, fun and professional guys. Great customer service and great team work! John was friendly and nice as well and helpful at the check out. Stayed in San Francisco, same hotel, wasn't the same experience. This one is really elevated. read more

I've stayed at this hotel twice already and the location is really great! Super close to a mall for food and shopping and easily accessible to other locations in SoCal. The hotel is fairly new and feels very clean. room: the room is not huge but it's enough. the room overall felt really clean which is always nice. On the contrary, the bedding felt quite thin and cheap in my opinion. service: the service during check in was great! They were able to accommodate my early check in. However they do tend to be a bit slower when you are calling for a room requests. parking: valet parking for $29. overall: overall i would probably stay back if I needed to be in the area again! read more

I had the most wonderful high tea experience this Valentines Day weekend with some close friends at the Le Meridien! Layla started us off with a refreshing lavender lemonade~ it was delicious! A couple of us had food allergy concerns which she paid close attention to and made sure it didn't affect our tea experience! I would highly recommend treating yourself to high tea because everything was full of flavor and delicious! I can't wait to go again! read more

Had high tea for the first time this weekend and it was amazing!! The food, the service, the detail...everything! Layla was taking care of us for our experience and she was just the best, very attentive and gives great recommendations! I would HIGHLY recommend the caramel oolong tea!! I will definitely be coming again read more

Recently visited this property with a large group for a corporate offsite meaning. From the moment I pulled my car into the valet area I found the property to be quiet and inviting. All of the staff members that I came in contact with were professional and eager to meet our needs. The rooms were spacious and made for the perfect staycation near the race track. read more

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