I was excited to stay in one of the corner suites at this upscale hotel near the Santa Anita mall. As a platinum member, I had the option of 1k points or breakfast at the restaurant for you and a guest up to $19 (cost of continental breakfast, but you didn't have to choose this). This review received a 1 star because for a fancy hotel, I expected more. It wasn't bad but just not what I expected. Front desk service: Polite, but not warm. My room had a "king" sized bed, but it wasn't a Cal King or a Standard King, so keep that in mind if you're a large or tall person. My feet were hanging off the bed all night, making it difficult to sleep. You're probably fine if you're 5'5" or shorter. If you're a basketball player, I doubt you'll be able to stay here. I think the bed was slightly larger than a Queen, but I don't travel with a measuring tape so I can't be sure. This was the first time I'd ever slept in a hotel room with a fake king bed. It was a surreal experience. When I mentioned this to the front desk, the woman acknowledged that it had been a complaint in the past but stated that it is the largest bed they offer, then stared at me blankly. I awkwardly left. Morning coffee: The first batch was delicious (seriously, SO GOOD), the second was burned. The coffee ran out fast at 7am in the morning. I don't really know how to feel about this. Parking is valet only but you can get residential street parking if you apply for an overnight permit with the city. There was also a promotion that if you spend $75/night at the hotel's restaurant, then your valet parking would be comped too. I wouldn't stay here again because I don't fit in the bed. And it makes me anxious now for future hotel stays at the Marriott brand because I'm wondering if newer brands are making the beds smaller now too. read more

Le Meridien Pasadena Arcadia - "King" bed - Hotels Near Me - Arcadia, California

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Fantastic hotel stay. My GF and I wanted to get away for the weekend and found this gem. Our stay couldn't have been better. The hotel and the room were beautiful and very clean. The view from the room was nice especially in the morning seeing the hills with the morning sun just lovely. I got to experience the bar, restaurant, and valet service. All of them exceeded expectations. Staff was amazing and very respectful of our needs. Food and drinks served were delicious. I would happily stay here agin in the future and highly recommend people to try it out when they stay in this area. read more

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Staycation time! We wanted to get a room for the weekend and chose Le Meridien as our next adventure after reading the reviews. It's located directly across the street from the Santa Anita Racetrack. Parking is valet only (self-park is not an option) so be ready for that. The valet crew were all nice and they hustled for the cars. We booked a king-sized bed and wound up in room 303. The biggest thing that we look for whenever we stay anywhere is cleanliness. We always wipe down the room ourselves just because you never know. Le Meridien passed with flying colors and was perfectly clean! Always a huge/welcome relief! The room is pretty standard with a bed, lounge chair, desk, etc. Bathroom is open-door. You're going to want the shades down to cover your room's window - when we arrived, the shades were completely open so we could see the view. There's a clear view of the back and a clear view of everyone else's rooms that didn't cover their windows (both from our room and from ground level). We're not about that exhibition life! We didn't have any problems with our stay and would gladly come back. Every staff member we interacted with were nice and professional. Room was modern and clean. No loud neighbors to deal with. Le Meridien is a perfectly fine choice for a getaway! read more

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Stayed there for one night on 6/19/25. The best part of the hotel was the location. The high chairs in the room and the duvet cover were stained. The pump of shampoo bottle did not work. We have a handicapped placard for our vehicle. The valet gentleman told us to park at any handicapped parking spaces for free and Di at the front desk also confirmed the information. However, there was no space available. We were forced to valet and was told by the gentleman that we would not be charged for the valet fee $31. Upon check out, we were charged for $31 valet fee. After speaking to Aaron at the front desk on 6/20 around 6:40am, he offered to credit us $31 valet fee. Our final statement still showed no credit. Very disappointing experience. Would not return as a disabled person. read more

DONT SELF PARK, ONLY VALET. They slap this unnecessarily big sticker on your car window and the glue is a pain to get off. Use better labels please! read more

Le Meridien Pasadena Arcadia - The glue thats stuck on my window from hotel's sticker labels - Hotels Near Me - Arcadia, California

Beautiful hotel with amazing customer service! We came up to LA for a girls trip and stayed in Hollywood for a couple of days for an event. We decided to stay over an extra day to see a friend's performance and found this gorgeous venue nearby the concert location we were going to. The impeccable service and reception began as soon as we parked at valet. We were greeted promptly and even though our room was not ready they valeted the car and took our bags and held them in storage while we had lunches and then went across to the Shops at Santa Anita. We received a call about 40 minutes later that our room was ready. We returned to the hotel and they had already put our bags in the room and had the air conditioning set so the room was completely comfortable. We puttered about a bit and then went and walked around the grounds which were gorgeous and had a couple of drinks at the bar. I had a piece of equipment malfunction and stain my favourite outfit and I was devastated! I went to the front desk and the desk manager was so kind and helpful. I was able to calm down and not completely meltdown. We repeated our dining experience and went back to Melange for dinner. Dinner was delicious! We shared the chopped salad, the butter lettuce salad, a charcuterie board, and crispy Brussels sprouts. Our server was so sweet and catered to all of our demands for more sauce. She made the meal that much better. This morning we all woke up from an amazing night's sleep fully rested and lazy and took our time preparing to depart. We ordered room service which was delivered so quickly we were stunned! I had a custom omelette which came with crispy homefires and grapefruit juice. My friend has the açai bowl. We both finished our meals that's how good they were. Sadly we had to get our tushies up and get repacked and check out this afternoon. This was one of the best hotel experiences I've had in a few years and cannot wait to stay here again or at another of their properties. Thank you, Le Meridian! read more

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I have had numerous stays at this hotel and it is top notch all the way. I hope they never change the decor or all its amenities. The staff are all amazing. I have never had any bad experiences with staff. This makes me think that their management and their owners treat them very well. I will always pick this hotel to stay in when i'm in the area. Thanks for another great stay. read more

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Trying Le Meridien one more time.. we stayed here last weekend. The previous room we had was a corner room. - the tv (from the ceiling was a neck breaker) it doesn't come down - the usb outlet on the right side of the bed does not work - no vent in the shower/sink area And this time, we're staying in the executive king bed room.. - the bathroom door is a safety hazard to whoever is standing at the sink - the space is very close - shower pressure is weak - vanity mirror lacks proper lights - vent directly over bed (not ideal for sleeping) - usb outlet on the right side of the bed does not work (I guess this is their signature style) - no vent in the shower/sink area (must be another signature style) - the deadbolts lock is broken The hotel design lacks those small detail consideration for guest comfort. Don't we all love rooftop views? Our room overlook the courtyard and a bit of the racetrack. And the rooftop of the ballroom. And the cherry on the top, when the hotel cannot honor their word. Front desk agent agreed at checked in for late checkout. Then basically calling our room to tell us the hotel is fully booked and they cannot honor their word anymore. And of course, we had to call reservations to find out how "fully booked" it is. Per reservation, they got plenty to offer. A little positivity to end the review, I like their leather chairs and the full length mirror in the walk-in closet (skinny mirror reflection). Haha. read more

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Gio, Elena, and Stefano are great bartenders and always have the best suggestions for their customers. Drinks, meals or a night out on the town. Le Meridian bar tenders will have the perfect evening laid out for you... but you have to ask read more

**All I Wanted Was a Peaceful Mother's Day...** This year, I decided to treat myself to a Mother's Day *escape*--a quiet night away at a nice hotel where I could relax by the pool while the kids entertained themselves. Instead, I got... a very different kind of getaway. First, I discovered the hotel doubles as a live concert venue. Apparently, the third floor is *not* soundproof, and at 9pm, my bedtime story soundtrack became a full-volume 80s cover band absolutely *shredding* "We Will Rock You." Add a choir of very drunk, very loud people outside shouting the lyrics like they were auditioning for "Bohemian Rhapsody: The Opera," and you can imagine the bedtime vibes. I called the front desk and was told the music would end at 10pm--which it did, but I think my kids are still vibrating from the bass. Then, there's the parking situation. Valet only. \$31. No exceptions. Just hand over the keys and your dignity. And the cherry on top? Someone *vomited* in the pool. I repeat: *vomited*. The hotel staff's response? "Oops." That was it. Not a "we're closing the pool to clean it" or "let's test the water," just a casual shrug and the pool stayed open like it was a *suggestion*, not a biohazard. My kids were IN the pool at the time. Meanwhile, I saw the vomiter's dad sipping on a beer... at 9:30am. In fairness, I contacted the hotel and they comped my breakfast--which, at that point, felt like handing me a band-aid after a car crash. I paid \$339 for a single night of chaos, noise, and concern that my kids may now be part-chlorine, part-whatever-that-was in the water. I get that hotels can't control everything, but... yikes. read more

Good courteous service. Breakfast was reasonably priced and tasty. Choices were somewhat limited but basically covered usual breakfast options. read more

Maddie at the front desk is amazing! She is very patient and explains all the amenities clearly. I will definitely return because of her outstanding customer service. read more

My husband & I stayed at this hotel after the race track. It is very contemporary & so nice. The rooms are spacious & the view of the mountains was beautiful. It felt like we were in another country. The bar area has nice couches with big screen TVs. It felt so comfortable & cozy. The service was great Stefano & Sinyin were so nice & helpful. We ordered the burgers. They were delicious & so were the cocktails. I highly recommend stopping by & checking it out! read more

The employees were nice but that's about the only good thing I can say about this place. I pulled up and was pretty confused by the parking situation, drove around the property and learned that only valet available. Once I got that taken care of, went inside and found the lounge - was told by three separate workers at the hostess stand that "i'll be right with you", but I was left standing there for a good 5 min. The lobby bathroom was not tidy, and was out of stock on TP in some stalls and seat covers in others, which is extremely surprising for a four star hotel. The (holiday) high tea set was subpar for the price ($65), the selection of teas was good but the pastries were disappointing. Many of the flavors tasted artificial, and the finger sandwiches ... the bread was almost hard. I was not happy that there is automatic gratuity at 20% for a party of 3. Esp since my server failed to bring water, even after I asked twice. My total bill was $260 after tip + tax ... I've gotten way better quality of tea, food and service for half the price elsewhere. read more

Staycations are somewhat of a new thing to me but I have always wanted to check out hotels in Los Angeles even though I live about 30 minutes away I found out about Le Meridien being open. The name says Pasadena Arcadia but it is located in the city of Arcadia and just right next to the Westfield Mall and the Santa Anita Racetrack! I stayed at the hotel for a few days with a friend that was from overseas and both of us found this hotel was very modern and super stylish! The hotel front desk was really nice and super informative! Overall we had a pleasant stay with maybe a few things to consider is that you can only valet your car here and they do not offer self-parking so if you are on a budget, calculate this to your total. The room itself was large we had two queen beds inside and also a high top with two chairs inside. The shower was a shower and not a bathtub which is kind of a bummer. A lot of hotels are doing away with bathtubs but sometimes you just want to soak in after a long day of shopping! Overall the room was really nice and comfortable and the air conditioning system was super cold! read more

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Made a reservation for one night. The hotel is lovely Clean and beautifully decorated. The front desk was friendly and welcoming. The hotel is very new so there is some construction still unfolding. Great location. Offer room service- Food was fresh and very good. Great lobby with large bar area and food service. Will return! read more

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This weekend was my 3rd visit to Le Meridien Pasadena Arcadia for High Tea. My party and I were all underwhelmed and disappointed in what will be our final visit. First, there were multiple gnats and flies around the hotel bar, lounge and restaurant. We had to fight them off and fan them away from our food and drinks. Second, the loose leaf teas we ordered were not restrained in the teapot (as they were in previous visits). This took away from the tea sipping experience because we constantly had to take the leaves and stems out of our mouths. Lastly, the new lady assisting us (Scarlett) and the new manager were both nice and professional, but not as present, welcoming or accommodating as the previous young lady (Lisa). Many simple requests we've had in past visits (which were offered complimentary then), were met with a 'no' or 'that'll be an extra charge' during this visit. Overall, this latest experience seemed unsanitary and quite off-putting. We are definitely in search of a new venue for High Tea. read more

Great experience staying at this property, very clean, staff was courteous and helpful. The bed was super comfortable and the location was safe and quiet. Valet only which was the only downside as I like to park my own car. Thank you for the great experience. read more

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Love love love. I actually permanently reside around the hotel and just wanted to try out the hotel. Stayed for 2 nights and the experience was phenomenal. Valet was kind and attentive. Scan the QR code on the ticket they give you and they bring the car out so you don't have to wait. Rooms are actually pretty big for the price. Gym was super clean and came with chilled towel and all the necessary equipment for an effective workout. Plus, the gym is open 24hrs (AMAZING). The in room amenities were also outstanding. I didn't expect them to have toothbrushes, slippers, shower caps, etc since they are a 4 star hotel. But to my surprise, they were stocked up on all of those things. They only provide one bottle of water for free. However, there is a water machine that dispenses delicious and crisp water at the gym for free. So bring a water bottle and don't pay for the $6 waters. One of the best hotels I've stayed at at that price point. I even dare to say it's comparable to Waldorf Astoria or JW Marriott. read more

I'm basing this review on my experience. Service is a hit or miss. Valet service is great, housekeeping, nope. Front desk, so-so. Room: it is neat, and we got upgraded to one of their corner rooms. The room is beautiful - it overlooked the Santa Anita race track. Cleanliness is definitely B-. There were crumbs by the bedside. We sanitize the table tops and surface areas before we use the room (protocol) and our sanitizing wipes got dirty which tells you the room isn't kept well. Housekeeping: be very specific with your requests, we had to go back and forth in communication. Front desk: I wish I had gotten their names. The lady who checked us in was A+. However when I checked on my request for some items to be brought to our room, the front desk forgot to put in the order for housekeeping. Parking: Valet only. The parking lot is quite concerning since, no one mans it, and it's outdoor and connected to a side walk. Since we had a good view of the lot, we saw passerbyers walking or on their bike. This goes without saying, remind the valet people to lock your car and do not leave a trace of thing in your car. Bar: we ordered food, chicken and classic burgers and, it's what you'd expect at a hotel. B. We had to request a new refill of sprite since it was flat. We found out that they ran out of sprite and gave us Mountain Dew instead. Overall, it's beautiful on the outside but definitely not the cleanest. read more

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Great service! Super friendly and helpful staff. Food is really really good, from breakfast to dinner! read more

If you're looking for great food and incredible customer service, consider coming to melange , the restaurant in Le Meridian. If you're lucky enough, you'll get Rachel and have the most incredible Customer service ever! Thank you again Rachael for making my stay so wonderful and taking such good care of me :-) read more

Beautiful hotel and nice to see something new in the area. Why a 2 Star review, first no self parking and valet is $42 a night. Even with work paying for parking, still kind of pricey. Had a problem checking in, the actual check in was fine but they provided me with an accessible room so had to get new room. Here is the BIG climate controlled room, I'm a 69 degree sleeper, the room indicates a temp of 65 but there is no way that room got below 72 degrees. I provided my concerns at check out and they stated that I should have called to switch rooms.....really at 4am, no Thanks. Anyways if you like it warm this is your great hotel for you. read more

A huge thank you to Mike from the valet team. After I unknowingly drove 20 minutes away from the hotel without my car key, Mike went above and beyond. Even after I told him to stop searching, he thoroughly checked the street multiple times and ultimately found the key lying in the middle of the road. He then personally delivered it to my location. Truly outstanding service. read more

Me and my partner love this hotel! We stayed here the opening week. We also are local so we go to the bar/ restaurant all the time longitude 118. The hotel is beautiful the only thing missing is a jacuzzi. The rooms are very nice and upscale. Definitely the nicest hotel in the area. The rooms have showers no baths. OMG so Rafael is a bartender and he makes the best drinks! Me and my partner go their just to get a cocktail made by him. Best mojito I've ever had I even have him crush some cherries in mine. My partner loves his hibiscus margarita or watermelon margarita. The food is pretty good to the salmon plate is amazing the sauce they serve to dip the salmon in is so tasty! Also I love the fried tofu it tastes amazing I recommend to try it even if you don't like tofu (you won't regret it). read more

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This hotel is nice. It's my go to when I stay in the area. The rooms are clean and updated, the staff is friendly and it is located close to the 210 to travel around. The area and ridiculously (in a good away) close to the racetrack. Why drop a star? Well I've had some weird issues with this place. This weekend was the second time I've stayed here in a year. Both times the online check in/digital room key did not work. I've done this at other Marriott locations with no problem. Second, I'm a Marriott rewards member and was supposed to get free wifi but it wouldn't work the whole 4 days I spent there. I coulda asked for help, but was just annoyed enough to not want to ask. Lastly, people get absolutely hammered here. There was a guy that was so drunk the first time I stayed here that when I get out of my vehicle, he started to get in before I had to physically pull him out. The staff did what they could with him but the police showed up shortly after to take him away. He's not the only person I've seen completely obliterated here. Maybe the bar there should cut people off a bit earlier. Again, this is my go to place and I will continue to stay here. It is nice and staff is good. The above things were minor but notable. read more

We booked our stay at Le Meridien Arcadia/Pasadena area. The front desk associate (Di Li) was very friendly and very thorough in explaining Le Meridien amenities. Di Li also check us out, and Di had the positive vibe and great hospitality service. Overall, every staff member that we encountered during our stay was very friendly and helpful. The room was brand new and very clean. When we visit the area, we will for sure stay here again! read more

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Stayed here twice for work events and had a wonderful experience each time. The hotel and grounds are lovely (though there is a lot of construction across the street). Rooms are nice, bright and clean and everyone I've interacted with has been great. Highly recommend using their app for most inquires or questions. Overall am very happy to stay here, whether work necessitates or for pleasure. read more

3.5 stars rounded up to 4 stars. The hotel is centrally located close to the Santa Anita Shopping Center and Chinese food central like San Gabriel. The hotel was modern and clean and the staff was very nice. Any time we requested something, someone showed up promptly and took care of things. The staff of the valet parking was also very nice. One of my biggest complaints was the size of the bathroom. The bathroom was one of the tiniest I've been to in the area. The sink and countertop were very small. Because the sink was so small and narrow, it's easy for water to splash everywhere. Although the staff of the valet parking was very nice, it's rather pricey and valet parking was the only parking option. Overall, nice hotel to stay at if you don't mind the tiny bathroom. read more

New hotel on the block and it's impressive. I very much enjoyed the decor and the rooms. It's clean and lively. I had no problem with the staff as they were helpful and friendly. Bar is nice too. I will say though that their restaurant was a bit overrated. It really wasn't amazing, at least for breakfast/brunch. I had the chicken karaage and waffles and they were just mediocre at best. Also I'm pretty lenient on wait time but they did take a lot longer than they should have. Regardless the hotel has a lot of visual flare and everything was accommodating for the most part. I'd stay here again. read more

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I didn't like it. Teas were nice. I initially got a London fog latte. It was blaaand and weak so I traded it in for a pot of loose leaf Earl Grey which was significantly better. Finger foods were cute and well presented but nothing was really good. It was like everything was prepared yesterday, refrigerated overnight, and then served for tea. Not worth the 55$ per person. It's not really a high tea experience, it's just expensive tea time in the lobby. They have 3 of these blue velvet cute tea time couches and if those are full you're just sitting in a hotel lobby. The staff are amazing and attentive. The hotel is valet parking only. The bathrooms were clean. read more

Le Meridien Pasadena Arcadia - High Tea and J. - Hotels Near Me - Arcadia, California

2 years later and we are still enjoying this property. Rooms are clean and beautiful and the vibes are always good. The food at the restaurant is very good as well for weekend brunch! This location is the best in Arcadia and staff is always so friendly and nice. read more

Le Meridien Pasadena Arcadia - King size room - Hotels Near Me - Arcadia, California

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Stayed here for 4 nights with my boyfriend in a king. Not a fan of the bathroom layout, no privacy in the shower at all. It would be super awkward to share a room with someone you're not completely comfortable with. Wifi speed is aight, but costs money unless you're a member and only up to 4 devices per room. It also sometimes disconnects randomly which is annoying. Valet ONLY which is super inconvenient when in a rush and EXPENSIVE!! Totally unnecessary in my opinion. Service is always great with everyone that I have interacted with throughout my entire stay from the bartenders to housekeepers. The decor is really cute, and I love that it's all horse themed. The drinks at the bar are great, but the food is super mid. Probably wouldn't want to come back here again. read more

Terrible customer service, staff completely unresponsive. The restaurant & bar staff completely ignored me as I waited to be seated and to order. read more

Beautiful hotel and very upscale experience overall. My family enjoyed our time here for a short weekend staycation so we could experience the food and vibes of the east part of LA. Pros: - classy and modern vibe - very clean - convenient location - pet friendly Cons: - 50/50 chance the hotel staff that picks up the phone is friendly (depends on who picks up) - no free parking at the hotel read more

Clean and quiet ! Food is so so ! Server is very very nice ! I like this place but they need make the food better read more

Le Meridien Pasadena Arcadia - Please take a look at the bill and find out something is incorrect! The manager didn't get my point but at least I got the solution! - Hotels Near Me - Arcadia, California

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I almost didn't pick this place because some of the other reviews scared me but people will truly try to find anything (no matter the level of insignificance) to complain about! Glad I still booked my room because this is one of the nicest reasonably priced hotels I've ever stayed at! The air conditioning is fabulous, it was very powerful and kept me quite comfortable. The view from the HUGE window was beautiful day and night in the "courtyard facing" room. The shower was so relaxing and luxurious, I didn't want to get out! The beds provided the best sleep I've had in a while. The customer service was perfect. Everything about my experience/stay made me happy. Thats how you want to feel after paying hundreds for home away from home. One tip I will say is parking is valet only (there is no self parking) so if you book your stay on Expedia (or something similar) like I did it gives you the option to add the parking package to your stay which is $10 vs the $27 you would have to pay at check in. Enjoy, because you're going to love it! read more

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Elegant, modern looking hotel with great customer service! The rooms smell new and have contemporary decor! There is also internet TV to stream Netflix and so on! It's quiet inside the rooms and there is a recreation park near the hotel! Only downsides here is the $100 deposit required at check in! No microwave in the room! No laundry room! read more

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Hey yall. So of course yall want to know the price per night. My one bed was 179 per night. I stayed for two days. It was okay. However, the rooms need to be cleaner. The carpet was dirty and appeared not to be vacuumed. I did however bring my own cleaning supplies and cleaned everything myself. Rooms are small. Oh and no coffee machine or Kerug in room. They do have a complimentary breakfast, but I didnt check it out. I feel for their prices that should def be in the room! Valet is 27 a night. Smh. But you can park across the street @ the park. I didnt because I wasnt crossing that street at night on my solo! No sir! Better save than sorry right! If I had my crew with me I would have though. They do have a bar and restaurant inside which both were fine. I just ordered a Caesar salad, truffle fries, and an old fashion. Kept it simple! There are alot of restaurants around though and the mall around the corner that has a food court, Dave & Busters, AMC, some jumping place for kids. read more

Le Meridien Pasadena Arcadia - Hotels Near Me - Arcadia, California

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My elderly mom got sick at the hotel after breakfast and had an accident and we made an arrangement to have someone look after her overnight. Hotel management had no tact in dealing with the situation. Told me that she couldn't leave the room. Then changed their mind and said I needed to drop what I was doing and pick her up. I didn't like their offer of reimbursement for the one night out of 3 and requested full reimbursement They said that this wasn't a negotiation and said that we were "trespassing". They threatened to call the police and I said ok, so they did, and the police came and were like ok no more incidents please. Then they called again and said we were officially evicted after the police came. We literally did nothing in the room. There appear to be two managers not knowing what each other is doing. read more