As an RN and prior recipient of physical therapy at other clinics, I would say that Optimal stands…read moreabove the rest in their approach to client issues, in targeting the care that is needed, and delivering results in a professional manner. Sarah and Michael are are excellent at their profession, sharing skills and knowledge, always accessible and responsive to their clients needs.

The second the medicaid payments stopped coming in they never spoke to me again. Not a phone call…read moreeven to tell me, nothing. Did not supply me with information and tools that they promised me they would, nothing. They fake care so much about their patients. Never even offered me the option to continue and pay for it myself. So dissapointed in being discarded and treated like shit after going there for about a year and thinking they actually cared. Would now not reccomend to anyone, ever.

Amazing staff and Doctors who actually care about your experience. There can be 10 people waiting…read moreor one and they treat them all the same and help everyone.

To anyone that needs Physical Therapy and Rehabilitation, Horizon is the place to go. The PT's are…read moreawesome they listen and will meet your needs to help you get back your independence back. Dr. Adams is hands with patients also. My sons and I have so many years with them it's well worth it. Thanks Horizon

Treatment over a 5year+ period. My issues revolved around an arthritic neck, a result of practicing…read moredentistry for years. Dr Adams gave me a thorough overview and explanation of my issues, and provided treatment that proved so beneficial that I will continue to return to make sure that my pain and discomfort stay under control.

I have been a patient here since 2023. Dr. Kitzmiller and the other providers are medically astute…read moreand responsive. Unfortunately the clinic manager and billing company incorrectly submitted my medical billing since 2023. I have repeatedly requested an itemized billing statement and have been repeatedly denied. I have repeatedly requested to speak with billing and have been repeatedly told that their billing company doesn't speak with patients. I have never received a bill from this clinic. I have never received an EOB from my insurance company. Diane the office manager told me today that I owe about 3,700 before I can make another appointment. I was given no notice and no bill until today. Durand the clinic manager told me that my insurance company has denied payment. This is incorrect per several high level employees at my insurance company who have stated that their billing billing was submitted on 3/21/25. It's in review. There has been no denial. The clinic manager abruptly withdrew no notice, no bill and no continuity of care told me that I cannot come back for treatment. This is patient abandonment. I really hope Dr. Kitzmiller sees this because I find him to be an excellent and ethical provider. I doubt that the medical providers are aware of this situation which is happening to other patients.

Dr kitzmiller and staff are what we call a unicorn doctor. A unicorn doctor listens and validates…read moreyour symptoms or experience. Dr. kitzmiller has been compassionate, empathetic respectful nonjudgmental since day one dr kitzmiller and staff give me the tools for my treatment toolbox so that I can thrive and not just survive. thanks to dr kitzmiller and the compassionate staff. I am able to be the best momma wife pain patient advocate & person Physical dependency is vastly different than psychological addiction. You can absolutely be physically dependent, but not psychologically addicted to many different substances pain does not discriminate, and everyone needs their pain treated by any treatment method that benefits them every single time no questions asked! Thank you for the quote, I believe you" that is more than any type of treatment method that you could ever prescribe. The entire office gets it it's a well oiled machine! Everyone wants to have you be the very best version of you. I have been going to this office for over two years and some of these reviews are garbage! That's a you problem not a them problem Correct use doesn't equal abuse TM

Totally awesome. Friendly and Professional attitudes and atmosphere. The two Ladies that gets you…read moreready for surgery made the experience easy and calm. They made me feel secure.

Been coming here for a year and really am pleased. The staff is always friendly and helpful. I see…read moreDr. Dana who is great. He has helped me be pain free. I came to him not being able to carry my toddlers and he fixed me in a few months and now I'm 100% better. I pay out of pocket and it is worth every penny.

Was hurt twice by chiropractor and massage therapist. Was bruised and had pain for three weeks…read moreafter adjustment and massage. Will never go back- don't know how to care for people with joint replacements! I've had several chiropractors work on me in California and Las Vegas. Never, never have I been in so much pain from an adjustment!

Great place to receive your physical therapy! very friendly, caring and knowledgeable staff that…read moremake sure you're doing your therapy correctly and not overdoing it. I definitely recommend them to everyone, as I will return when I need PT again!!

I needed therapy a few years ago and they were great! So when I needed it again recently I went…read moreback hoping it would be the same. I am so pleased that they are still great. They really know what they are doing there. Very caring and pleasant, I don't see how anyone could ask for more. I give them a 6 star rating out of 5. VERY HAPPY!

Very personable, really cares about you. Very professional. Staff is very customer service…read moreoriented!!! Just love going there.

Excellent doctor! Dr Kulkarni is very caring and thorough with her care! My appointment is always…read moretaken care of in a timely manner, but isn't rushed. She listens to any concerns you have and I would recommend her to anyone! The office wait is minimal, and the staff is friendly!