These guys are not licensed with the state contractor board. They say they have one and "is…read morelicensed" for well water but whenever i email them they can never provide a copy of it and they are not located on the Virginia contractor sire. Look for your self. https://www.dpor.virginia.gov/LicenseLookup . Do your research, these guys fool alot of people including yelp. Thought yelp was suppose to make sure these guys were legit before advertising that they are a real company....guess not.

They came out to replace my pump. They were timely, fair and honest. I've used them for 2 years now…read moreand won't have anyone else touch my well! Its a family business to support.

Top notch service, our well pump failed so I looked for a good local company to use. They gave me…read morea fair price immediately and were able to squeeze me in the schedule promptly since it was an emergency. The crew that came out was polite, courteous and respectful of my property. I will only call them in the future if I have another problem. Thanks!

We had Northern VA Drilling put in the well at our new home. They did an amazing job and walked us…read morethrough all the options. We also inquired about a water softener at the time, but the technician said we should wait until the well is complete to see if it is needed. They easily could have upcharged us right from the get-go, but wanted to ensure we needed it. After the well we did decide to add a softener, but I still appreciate their honesty and not trying to just make a quick upsale. We have called them back and are adding a hand pump. We would definitely work with the company again. They have always answered the phone for questions (including on what to do when I forgot to add salt). They are just good people. This is a long review but entirely warranted given how they have treated us. I will update with photos.

They're the best. They provided me a necessary second opinion which resulted in me going back to my…read moreoriginal vendor and making them complete the job.

Elite costumer service. I have called twice and spoke to a knowledgeable individual immediately.read more

Horrible customer service and terrible service that was not thorough at all. If I could give the…read morecompany zero stars I would. It's extremely frustrating to pay $500 for an incomplete service that only took the technician 40 minutes and did not get the job done. Subsequently, I persistently called, left voicemails and emailed for 2 weeks letting them know of my issue and they kept giving me the run around. It's unfortunate because they were so quick to get me scheduled to take my money but when I told them they obviously didn't do the job I paid for, they have been completely ghost. Because of the nature of the situation and the health hazard, I had to call another company to fix the faulty job they did. The new company is excellent, great customer service and I will recommend them to everyone with any similar issues as well as my HOA because we have wildlife issues is my neighborhood quite often. Companies like Jesse James do not care about customers... customers who work hard NOT to throw away money! I do not write reviews often so when I do it's because I value my dollar and do not want others taking advantage. Sadly, I was referred to Jesse James by another company who could not get to me sooner so I'll have to also let them know about my experience so others do not have my same fate! And do not lie and say you were not given access to the interior of the house (like you did in your response to me on Google). If you would've called me back or responded to my emails - had a conversion about any of this you would have heard the truth. Review our invoice that states exactly what we said no to - upcharges your technician tried to sell us for exterior gates around the vents. This is exactly why your customer service is horrible. You as the owner weren't even respectful enough to respond and let me know hey this is what my technician told me but what actually happened? Again, absolutely horrible - all around hands down despicable service and an even more terrible leader who would rather hide behind a computer and lie on the internet than face the truth!

Alex came during the specified timeframe and cleaned my dryer vent but to my surprise, there was no…read morecleanup afterwards. He said there was a lot of junk in the vent but didn't indicate I needed to do the cleaning myself. I have never had a home service where they don't clean up afterwards. Photos attached.

Very helpful, professional plumbers that are very responsive. I would highly recommend these…read moreplumbers

We just completed our first contract with A-Atlantic Plumbing and Drain Service yesterday. Now, to…read morebe clear, it was a short notice emergency as our HWH was failing fast. Doesn't it always? It was within its 6 year warranty. A-Atlantic had been referred to us from another trusted plumber's spouse. Invaluable. A-Atlantic's front office, Ashley is top shelf. She understood what needed to be done since we had been in touch with the HWH mfg on the warranty issue. She handled their side to id a distributor and scheduled us in dispite them being booked. From initial contact on Wednesday, to installation yesterday afternoon was flawless. Vernon, the owner came to lead the job with a helper, prepared. Spotless, attentive, and knowledgeable. The swap out went perfectly. What a nice change! I've had a number of plumbing installs in renovations I've done over the years, even at this place. This was the easiest one that actually put my mind at ease.

DO NOT trust this company for bird exclusion services…read more We paid $350 after their technician showed us video of birds actively flying in and out of our house. Another crew later came out, claimed there were "no birds, just twigs," sanitized the area, installed a metal cover, and left. Now there are flies surrounding the covering, birds trying to get back inside, and we can still hear chirping and movement in the wall/vent area. Instead of fixing the issue, it seems they trapped live birds inside our home while creating an even bigger sanitation problem. Terrible communication, conflicting explanations, and a complete waste of money. Absolutely unacceptable.

We had bats the previous year in an old building on our property. We had a different company out…read morewho placed tarps and a couple of entry points and barely looked in the attic space. This year we had bats in the siding of the house. After making repairs ended up with a couple in the house. Called the first company and they said they couldn't make it for a couple of days. Called another company and couldn't come out for 2 weeks. Summit came out the next day and ensured we had animal control get the bats that were in the living space. They had a much better plan than the first company and did a through inspection. They gave us peace of mind.

Tom and his team is absolutely fantastic. He was prompt to provide a quote for the work we needed…read moreand very professional. He was one time and great communication. His work was exceptional. So thankful to have a reliable plumber!

Efficient diagnosis and fix on toilet wax seal. Dan shared his findings and helped us understand…read morepotential root causes. We were able to make informed decision on temporary vs more permanent/involved solution. Tom was very responsive in terms of scheduling. Overall, the service is professional and informative.

It was a pleasure meeting Jason Card. He is very professional, answered all my questions. He…read morecleaned up everything after he made a minor mess. Honest and professional, would recommend! He provided valuable suggestions.

Rescheduled 1st appointment with no notice. Then failed to show for second appointment with no…read moreexplanation. Complete waste of my day.