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    BOULDER VALLEY CENTER for DERMATOLOGY

    2.3 (9 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

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    Skinwise Dermatology Clinic

    Skinwise Dermatology Clinic

    3.0(24 reviews)
    7.1 mi

    I was referred to Dr. Zhu by my trusted primary care physician, but my experience at this office…read morewas nothing short of awful. The level of care was appalling, and I am still deeply upset by what I went through. To start, I was one of the first patients of the day, and the waiting area was empty. Yet, when I was finally called back, the staff member called out the wrong name--twice--while looking directly at me with an annoyed expression. It was an unprofessional and uncomfortable start to the visit. Once I was in the exam room, I was handed the smallest gown imaginable, leaving me barely covered and extremely uncomfortable. When Dr. Zhu entered, she was alone and immediately launched into nonstop personal questions while rolling me around for the initial check-up. I barely had a chance to speak, and the entire exam felt rushed and dismissive. Then, the worst part--while I was turned on my side, exposed, the door suddenly opened without a knock or warning, and the same staff member who had checked me in walked right in. She stood there as if this was completely normal, neither acknowledging the intrusion nor apologizing for not giving me any notice. I was mortified. There was zero regard for my privacy or comfort. The experience continued to decline when it came to my test results. Over a week later, I received an automated email from LabCorp late on a Friday night, stating that my results were in. When Monday came, I waited all day for a call from the doctor--nothing. I finally left a message around 1 PM, and by 4 PM, with still no response, I called again. This time, a random male staff member gave me my biopsy results over the phone. Midway through telling me that one of the biopsy sites was pre-cancerous melanoma, he put me on hold--only to come back and casually inform me that I needed to come back in two months for a follow-up. To this day, I never received a follow-up call from Dr. Zhu herself. No explanation, no reassurance--nothing. And to top it off, I am now stuck paying an outrageous bill for the subpar, careless treatment I received. Her prices are overinflated for the lack of professionalism and quality of care provided. I have never felt so violated, disregarded, and uncomfortable in a medical setting. This experience was not only unprofessional but completely unacceptable. I will never return to this office and will continue sharing my experience to warn others. If this review can prevent even one person from enduring what I did, then it was worth writing.

    Dr Zhu is the worst doctor I have ever been treated by. She does not listen. She only wants to…read morehear herself talk. She is condescending and a bully. She completely dismissed what my primary care physician told me and felt the need to say she is a doctor too and not just a Dermatologist. I would never see her again.

    BOULDER VALLEY CENTER for DERMATOLOGY - dermatology - Updated June 2026

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