Extremely friendly staff and helpful for any situation! They are very quick with getting thru…read moreclient so the wait time was very low. Highly recommend going here for tabs or anything vehicle licensed related!

EASTSIDE AUTO LICENSING @ KIRKLAND…read more Parking is available right out front, and it doesn't get too packed, so you'll be able to find a spot pretty easily. My dad and I came around 10:30 AM, and since the line didn't look too long, we assumed we'd be helped pretty quickly. To check in, there's only one entrance and two screens where you put your name and phone number, then sit and wait. They also have a TV that shows your estimated wait time. My dad's estimate was about nine minutes, but 15 minutes went by and we noticed some of the staff just standing around or going into the break room without returning for a while. The place suddenly got very busy, and there were only two workers handling everyone. Once it was finally our turn, the guy who helped us was nice, but he took a long time assisting other people, which slowed everything down even more. Overall, I'd recommend coming really early in the morning or going to a different location if you have the option. My dad didn't enjoy his experience, the workers weren't very kind, and the service was extremely slow. The ticket for renewing your car license was about $238!

I believe in all of the negative reviews, and I'm sure I've had negative experiences here in the…read morepast, but I do want to call out a 5 star experience this morning, involving a case where my renewal was charged to my credit card ages ago, but the tab and renewal registration was lost in the mail. Again. I was in and out of there in record time despite the waiting area being packed. Nice job.

Open during weird hours that are unattainable for 98% of people who work full time, and a huge % of…read morepeople going here are for new vehicle titling. Closing titling at 3pm is a strange thing to do. You literally have to call out to get anywhere with this office.

Welp, I easily placed an order online for my expired tabs. Yes the tabs are ridiculously expensive,…read morewith excessive added fees but that's not in their control. I ran through the door ten minutes before closing and was greeted within 5 minutes. The tabs were ready and off I went. There's plenty of parking and I was shocked there wasn't a line through the door. Lucky me and you for having this license office in the neighborhood.

Outstanding. Just walked in on a Wednesday morning at 11 AM. Plenty of parking. No line I was…read moreliterally called to a window by one of the three staff as soon as I walked in. Alicia was professional and no nonsense. It took her less than three minutes to process my tags and I left with them in hand out the door in five minutes. Incredible. At the rate they processed customers even if there were a line it wouldn't have taken very long. Just saying this is the kind of experience you want to have all day every day. Thank you for having such a competent staff. PS this is a family owned business. For 57 years. Amazing value for the time.

I moved from California to Washington and needed to do the "moved to Washington?" Thing of getting…read morea WA drivers license and updating registration/license plates. This office is specifically for the registration/license plates portion of that process. I was literally in and out within 5 minutes - insane for someone who is used to CA DMV wait times! I came in with my CA registration, my new WA drivers license, had to walk out to check my odometer (do that when you arrive in their specific strip mall parking lot and save yourself some time) and by the time I came back in with the reading and signed a few papers it had been 5 minutes and I was heading out the door with new plates. Incredible service, really happy about my experience here.

I got here about 20 minutes to closing, so probably not a surprise there was a long line. All but…read moreone window open, which is good, but only one worker able to turn over customers. The other slots all with the same person being helped until my turn came up. I waited around 15 minutes and hoped I would get my tabs before they closed for the day. Then a few windows opened up, all at the same time. The customers that had been getting helped for 20 minutes or more got processed. My turn at last! But when I walked up, the worker at the window helping me decides to yell out "anyone else here just for tabs? I can do both of you at once. It will be quick!" So she can help the woman who got in line after me, and I get to have a stranger standing 1 inch from me. I have no idea why. There were several windows now open, and only 1 in line behind me. While I had to remove all the credit cards from my wallet to get the drivers license out. I hope she didn't grab one, she was certainly close enough to. Leaning over the top of me because I had been standing in front of the window. From there - the employee ordered me to sign the registration - I need to do that to get the tabs? Never happened before - I've always just signed at home. She saw me hesitate and then asks me "Don't you know where to sign?" Yes, I know. I am just baffled as to why I need to do this now. She did not miss one chance to offer a snide reply to me, yet just handed the form to the person she had come up to join me in line. Did not order her to sign the registration. Offered nothing rude, just smiled and gave her her tabs. In hindsight I should have just told this worker I would wait for the next window. Perhaps she doesn't like people who are not Caucasian? I don't know what else could have generated this odd & negative response from her. I've never had a complaint about this licensing office before - but after this I'm sure any other place offering tabs would be just as good and more than likely better.

I did both my knowledge test and driving test with them and had a very good experience…read more I took 5 lessons with Ian, and he is such a great teacher, I have extreme driving phobia and he taught me how to ease into it.

My teen took drivers edu here and this place tracks nothing. If your kid misses a class or is late…read moreyou won't know until they finish the course. My kid missed one to many classes and failed. The school never notified me he missed a single class. I have 3 teens and the other 2 went to ABC and 911. Both of these schools are better than IDA. If IDA was a free program I would still chose to pay at a different school.

Busy but had a great customer rep by the name of Rena! Super pleasant, laughed at ny lame jokes…read moreand took my lost title and sale business like a total pro! Thanks, Rena! - Joe A.

Excellent service, helpful, and efficient. Needed to recover documents I never received due to…read morethird party error and they were able to help me navigate a somewhat confusing issue.

I have lived in many states, and have had negative experiences with privatized tag agencies…read moreelsewhere. I was relieved to find this process straightforward and relatively painless. The process here seemed quite effecient. (it is odd that in Washington, the actual state DMV offices do driver licenses, but you have to go to private tag agencies for tags...or tabs...whatever we call them here) Everyone here was friendly. The line was out the door in the a.m. on a Sat., but it moved along pretty quickly. Please do everyone a favor and do as much research as you can before showing up. And just be cool while you wait. Bring your best energy. We're all in this together, people. No joke, there was a guy ahead of me who was selling like 2 boats and a motorcycle the next day ( a Sunday) and he couldn't find the titles...and he was making it their problem. Seriously, dude? Eariler in the week, I called ahead to get an estimate on what I needed to pay. I did as much research online as I could also. A real person answered the phone and gave me a pretty high number. They quoted a vehicle with a higher trim level than mine, just to be on the safe side. If I recall, I kinda got a little prickly on the phone because Washington taxes you on the value of your vehicle (excise tax), even though you paid for it already a long time ago. What the hell? it's basically as sales tax you pay over and over again. Doesn't matter what you call it. Even though I was noticeably irritated, the person at Rainier was cool about it and didn't push back, which is the usual response in any other context. I brought cash, which seems to be the way to go. I've heard there is an extra charge for credit cards ( but don't know that for a fact). I ended up paying less than what they estimated earlier. in conclusion, do the research, call ahead if you have questions, go on Sat. a.m., and chillax while you wait. The kind and professional folks at Rainier Vehicle and Vessel Licensing will take care of you. Just remember...it could be much, much worse.

I would highly recommend this office for all of your WA state vehicle registration and license…read moreplate needs. I was helped by Jennifer; she was super knowledgeable, friendly, and was able to complete the services I requested. Much better experience than the office I visited in U-District. Thanks Jennifer!

They charged me $16 for a replacement tab because the first one they gave was defective and…read morewouldn't stick to the license plate. They said they would have replaced it for free if I had come in the same day but my husband and I both work full time so getting the time to get into their office and wait in line for who knows how long is extremely difficult. It didn't change the date of my registration or cost any more than if I had been able to come in the same day to replace but they still had to find some way to rip me off just because they can. Absolutely disgusting and goes to exactly why so many people despise certain government agencies.

OVERALL: 9.67/10 (Yelp converted score: 5/5). This place is a shining example of great, courteous,…read moreand efficient customer service. I'll definitely be back in the future for my licensing needs. After getting turned away at another location (shall be left unnamed), we were trying to get plates for a car transferred to WA from California (2010 Lexus IS250). 1) VALUE FOR MONEY: 9/10. The unfortunate part is that the payment terminal charges $2.25 per transaction (3% of the tx for $75.01+ on credit cards), so I'd recommend using a debit card (flat $2.25). In total, the title registration and plates cost $198 (before the debit tx processing fee). Not bad! 2) QUALITY: 10/10. The staff promptly acknowledged us, and worked efficiently on our case with no hassles or interruptions. The clerk made sure the phone number on record was correct (repeating it back to us) and ensured we understood the expectations (signing, dating the right locations, verifying info, etc) as outlined by the documents. We received our plates immediately after paying the title registration fees! 3) SERVICE: 10/10. We were in and out within 15 minutes - even with waiting for less than 5 minutes outside (there's a max of 6 people in the lobby). We came in to get plates for my partner's car, after she moved it up from her home city of LA, California.

Great business! Quality is good! The value is good and the price is reasonable for all users!read more

They are so friendly and told me exactly what to do to get a hold lifted on my tabs. I then ordered…read moremy tabs online to be mailed by the U dist agency and it came 3 days later. So fast!!

I've been going here for 20+ years and the ladies here are always very helpful and polite. Mandy…read moreprepared a Release of Interest for me and made it so easy. I will always continue to come back here.

So great to deal with people that are helpful & care. After years of dealing with the CA DMV (ranks…read morebelow getting a colonoscopy or root canal) I really appreciated how helpful Mandy was in addressing my problem. Quick response! Quick solution! Thank you!