Really disappointing experience. After I didn't fully understand a policy, the owner, Eric, called…read moreme an "idiot," which was completely unprofessional. The overall environment also felt unwelcoming. The massage itself was mediocre. I won't be returning.

Amazing care with great message to ease my pains. Awesome cupping session with Eric. Thank you!read more

The therapists at this place are extremely rude and judgmental. They judge patients based on…read moreappearance--such as weight or age--without knowing anything about their past achievements. People come here in pain seeking relief, yet they are treated disrespectfully. I even heard them mocking runners, saying things like, "How can they run? I saw them running with a face like they were struggling and in pain--what do they gain?" This kind of attitude is unprofessional and discouraging. No one should be judged or belittled while seeking medical care. I am a runner and many achievements up until year and a half ago. Now in pain. This place gives you more despression

Magic for us folks who don't have their expertise. I was treated by Hiroku. My headache and…read morebackpain disappeared. Shes skilled and knows anatomy well to be able to take away my headache and backpain in one session. I'm just grateful and relieved. Ill schedule regular sessions every few months. Would schedule every month if I could. Remember to tip well so that she's always there to help relieve us folks of our pain!

Wally has an approach to healing that's really unmatched. His technique is completely his own, and…read moreyou can tell right away that he knows what he's doing. I went in needing deep tissue work and told him what was bothering me. Between that and his own assessment, he knew exactly where to focus. My body has taken a beating over the years, and I walked out feeling looser, more mobile, and honestly younger. On top of that, Wally's personality is infectious. He's a great guy, easy to talk to, and you can tell he has a real passion for helping people heal and feel better. Great person and even better at what he does. I'd highly recommend him to anyone who needs to reset, recover, and get their body feeling right again.

Wally is an outstanding massage therapist. His technique is incredible -- he's strong, uses his…read morewhole body, and leverages his weight to really get in there. He has big hands and knows every form of massage, so he's incredibly versatile: he can go hard or soft depending on what you need. What I love most is his passion. He talks about massage therapy constantly, and you can feel how much he cares in every session. On top of all that, he's hilarious and genuinely personable. If you're looking for a massage, go with Wally.

I've been going to Brian for massage for many many years. I don't have to tell him how much…read morepressure to use cuz he seems to be know exactly how much to use to smooth out each tension, each knot in my body to relief my pain. Brian is very accommodating with my crazy schedule. He's very busy but manages to find me a late appointment to accommodate. His prices are great for his skills. He's my best kept secret cuz I don't want him to get too busy that I can't get an appointment lol. But Brian is amazing and definitely a wonderful healer. Make an appointment soon! Highly recommend.

If I can give more than 5 stars, I absolutely would! I've been going to Brian every week for a…read morecouple months now after suffering from a lumbar injury. Must I say his massages have significantly improved my ability to perform my daily routine and even walk again. It is obvious Brian is well experienced and educated in acupressure massage therapy. With that being said, all you need to do is tell him your chief of complaint and he knows exactly what to do! Brian knows the anatomy of the body and which areas target and lead to the problem area. The moment you walk in, the atmosphere is so relaxing and Brian is always there to greet you with a warm welcome. Honestly, you will feel like a new person on the way out, I 1000% recommend Brian!

The massage was ok. I'm looking forward to trying a different and new deep tissue massage place…read moretoday. Hoping to get the relief I need.

I get a lot of massages and Kevin is one of the best. He knows exactly where you need the most…read moreattention to get the results that you need. Highly recommend.

During my massage, Ranxel took advantage of his position and the trust customers put in him and…read moreTOUCHED ME INAPPROPRIATELY multiple times throughout the massage. I had even left my bottoms on to avoid any confusion and he still proceeded to touch me and take advantage. I have been struggling to even speak about this, but I'm hoping more people see this review and don't go through this experience. At first he was subtle but at the end I had to ask him to stop as he tried to kiss me on my lips without my consent. After the massage ended he tried to justify his actions but there's no justification for touching others against their wishes. There is another review here where somebody had a similar experience that I wish I had read before visiting. Nobody should be taken advantage of and made to feel uncomfortable while getting a massage. I see that this business has moved to a new location in downy but beware

Ranxel gives the absolute best massages. He is incredibly talented and skilled. I travel around 20…read moremiles from the valley to receive massage from him and always choose 90 min massage bc every minute is heaven. Ranxel is an angel! Thx!

Review #1006 2026-076…read more I found Massage By Jaqu & Cait shortly after my car accident. My physical therapist suggested acupuncture &/or massage along with PT to help with the recovery process. I'm not a fan of needles & uncomfortable with massage (personal boundaries & extremely ticklish), though the latter is more tolerable. I did various key word searches & jotted a few on a list... while Massage By Jaqu & Cait was not listed as a top 3 on any of the searches (probably because there's only a handful of reviews), they were responsive to my inquiry about their services. I mentioned that my physical therapist suggested massage to help with my recovery, but I'm sensitive to touch & extremely ticklish. Jaqu says she can work with me & adjust accordingly to my temperament. I booked with her since she answered my call & had first availability. I liked that she always sends a confirmation text the day before my appointment. To book an appointment, go to their website: jaquandcait.com to search for availability. Following the selected date, there's a detailed booking form that requires your contact info, massage type, massage pressure, & injuries disclosure with an optional message section; it also allows you to pay immediately or pay in person. I always pay at the time of booking, so I'm not sure what happens to your payment if you have to reschedule or cancel. On my initial visit, I was warmly greeted & surprised to see a large, friendly dog beside her! He's a guide dog because she's visually impaired. After the quick intro, she showed me the bathroom & led me downstairs to her therapy room. It's spacious & clean, decorated in soft neutral, earthy colors with an open bookcase opposite of the bed to store your belongings & clothes. The room temperature is always just right, I never feel chilly while undressed on the table, or too warm if it's hot outside. From the get-go, Jaqu applied perfect firm pressure & broad strokes that I never laughed. Though we usually start randomly chatting, I find myself feeling drowsy/sleepy from her seamless flow that melts away my pain & physical tension. She seems to know exactly what's wrong & how to break that tightness & pain, particularly where I injured my back & shoulders. Jaqu is so good that I get "massage drunk" because I'm so relaxed afterwards my blood pressure is lowered & I'm dehydrated from fluids moving; I'm also deeply relaxed that I need a post-massage nap. I always hydrate just before my session & carry a water bottle to immediately drink after. I'm really reactive to her massage because my face is also flushed for a couple of hours thereafter, though my kids think I have (blush) make-up on; apparently, my skin is "glowing" according to my youngest. My husband says I look more youthful. ;-) Services Offered (as of 03/2025): Deep Tissue, Swedish, Thai, Lomi Lomi, Stretch Therapy, Neuromuscular, Cranial Sacral, Lymphatic, Sports, Cupping, Prenatal/Post Partum, Seniors. In Office Massage: 60-Min: $180 90-Min: $270 120-Min: $360 60-Min Double Massage w/Jaqu & Cait: $630 In Home Massage: 60-Min: $330 90-Min: $430 120-Min: $660 60-Min Double Massage w/Jaqu & Cait: $1,200 Adding massage to my biweekly PT sessions definitely helped in my recovery, especially the improving my frozen (left) shoulder! How does massage help in my recovery? It relaxes muscles (easing the tension around my injury), boosts blood flow (I typically feel lightheaded, like I'm floating after the session), breaks down scar tissue (maintaining flexibility for PT). While I feel some soreness, it's a good pain; I'm generally more flexible for a few days & can work a little harder in my PT sessions. Massage By Jaqu & Cait has great hours, open 7 days/week. I've only worked with Jaqu, & booked mostly after work & on weekends. Jaqu is an amazing masseuse... professional, friendly, intuitive hands, & superb physical stamina!! She's a mom of 3, & works from her basement unless she's on call for a home visit. What makes her so great is... her technical skills in knowing your anatomy & applying adaptive pressure without it being jarring on your body; actively listening either by voice (when I say I'm in too much pain) or by touch (when I flinch because my body can't handle the pressure), & adjusts accordingly; superb physical stamina from start to finish (the ending fades in a slow down finish, switching to slightly lighter pressure to calm & relax my body). If you're looking for a professional & intuitive expert masseuse, I highly recommend Jaqu at Massage By Jaqu & Cait!! She'll help you disconnect from the outside world, physically relax, & detox your body!

I've been getting bodywork from Jaqu, and what I appreciate most is her decompression series and…read morethe focused work she does on my upper thoracic spine. I have a habit of rounding my shoulders forward, and I tend to develop some kyphosis through my upper back. Between driving long hours and working in a warehouse, my posture really takes a hit. Her work doesn't just feel good in the moment -- it actually helps correct the tension patterns I build up from daily life. The decompression work opens my chest, restores mobility in my upper back, and gives my shoulders the reset they need. It's become crucial for me to stay functional and keep up with the physical demands of my job. Bodywork isn't a luxury for me anymore -- it's maintenance. And with Jaqu, I know I'm getting targeted, intelligent care that keeps me moving.

I'm hesitant to write an outstanding review for Steve, only because it means I'll have to share…read morehim! Fine. I'll share. :-) Steve is a gem and I'm confident you won't be disappointed. Steve has a very calming energy, and is also friendly and personable. He asked me I wanted and delivered exactly that. I feel relaxed and refreshed. I have a ways to get my body back to being knot-free / less-tension and I trust Steve will help get me there. Steve understands the human physiology and knows where to put pressure. He listens to your body to tell him what to do. And you can tell him too. Everyone is different and I feel he adapted to what I needed. I look forward to more massages with Steve. I highly recommend his services.

I had such a great positive experience with Steve! He was very attentive to my needs and he really…read moreunderstood my pain point areas. I felt very relaxed throughout my session and I even ended up snoring which was super embarrassing lol! But nonetheless, I felt very refreshed after the massage the next day, and my neck, shoulders & back feels so much better. I'll be booking with him again soon! I highly recommend getting a massage with Steve Therapy!