Excellent and reliable service every time. You can, plan ahead. This is a very busy shop.read more

Paul really knows what he is doing, and prices are fair. I've used their services several. Times…read moreand I will continue to do so in the future.

Brandon and the team at Dave's Garage are unbelievable, going above and beyond when it comes to…read moremaking sure you're well taken care of. They are the best in Traverse City hands down. They gave me a loaner to use while they worked on my car and they were fast and efficient. They don't overcharge and they never talk down to you. My best mechanic experience hands down. Can't recommend them enough!!!

Anytime an auto shop tells me there's no charge after having my car for well over an hour. They're…read moregonna get five stars. Not only did they fix the small problem, but their service is excellent as well. I was hesitant to do business here after it changed hands but other relatives have had very good success also

Great place to get your car fixed right. They are thorough, honest and fair. I've had several…read moreissues with my older GMC Acadia and they get the repair right every time. The prices are reasonable and the work is done right. You can't go wrong.

I purchased an older car, 2002 Lexus Sc430, that needed some routine maintenance. Oil change,…read morereplace brakes, etc. they did a great job at a fair price and were easy to communicate with. I will continue to use them.

I took my 2008 Ford F150 into Conrad's for some engine work. Conrad and team properly diagnosed…read moreand repaired my truck in a timely manner and the value met the labor hours and parts. I'm very pleased with how well my truck is running. Conrad is honest and I highly recommend his business for your future automotive engine repair. It is very seldom I can recommend an honest mechanic in my experience but I'm comfortable recommending the "Rad Man" Conrad.

From the owner: We're a locally owned business. Father son team here to help with your Auto repair needs. read more

These guys do a great job. I have used them for 20 years. They can do anything. You may have to…read morewait because they service farmers first. As it should be. Honest, skilled and fair prices. And you can get a kitten, too.

only because i have leave 1 star! horrible ownwrship! she will do just enough to screw you over!!!…read moreand fake and "garage keepers lien" to keep your property! do not do business with this establishment!! master manipulating runs rampid between the owner and her manager. run and do not look back!! They obviously get rid of ALL the negative reviews. Local people have a great distain for this business!!

Shout out to Northern Auto & Tire Inc.! They've done good work for us in the past so when our…read moreTerrain acted up badly we took it in. Code showed a "low boost" from the turbo, and the reader suggested the most likely fix is a new turbo. Not what we wanted to hear. Fortunately Tom at Northern Auto dug deeper and found more dtc's present, and located a service bulletin suggesting transmission wiring issues could be the trouble. He found the connection loose and dirty. After cleaning and ensuring a good connection, he tested and found the issues gone. Just happily picked the car up with thanks to the team for a great job and a happier than expected outcome!

I was involved in a collision in January and was referred to Olsen's because they supposedly…read moreoffered loaner vehicles. My car became undrivable before their loaner was available, so I had to bring it in early. At drop-off, I spoke with Mary Jean, who agreed over the phone that I could pay the repair balance in installments since I needed to use my savings to purchase a temporary beater car. Based on that agreement, I went ahead and bought an inexpensive vehicle and waited for the repairs. Once the work was completed, the entire agreement was suddenly denied. I was then contacted by Deb, who immediately began pressuring me to either pay the full balance upfront or sell my car to them at an extremely low and unrealistic price. When I refused, she informed me they would start charging $100 per month just to keep my repaired vehicle on the lot--something never disclosed in advance. She repeatedly referenced a supposed "normal" rate of $100 per day as if it were a threat, even though none of this was part of the original conversation with Mary Jean. The behavior felt strategic and manipulative, designed to corner me into selling them my car. When I arrived with the $2,000 I had borrowed from a friend, the visible shock on Deb's face said everything--she clearly expected I'd have no choice but to give in. The entire situation made me feel like they were taking advantage of someone they assumed couldn't push back. The store manager refused to speak with me by phone and insisted on email only, adding to the frustration. Throughout the ordeal, I received dismissive remarks, including being told I "couldn't be trusted" to pay--even though their last-minute changes were the only reason the situation escalated. I genuinely cannot understand how a business operates this way and stays open. Between the shifting terms, undisclosed fees, pressure tactics, and lack of basic professionalism, this was one of the worst experiences I've had with any repair shop. I would strongly advise others to avoid Olsen's entirely.

The estimate went well. We wanted the estimate to replace rocker panels that were rusted out. The…read morepassenger door also needed to be replaced due to rust along the bottom of the door. Our Dodge Ram 1500 is a 2014. The estimator didn't want our business because the total was $32,685. Not worth his time or ours.

Mike is trustworthy, through and incredibly knowledgeable…read more He will present you with honest and accurate solutions meaning your vehicle is fixed correctly the first time! As a woman, I have never been price gouged or misled by a false diagnostic claiming my car had additonal problems. I have always left feeling educated and confident that my car is being maintained by THE BEST!

We were in Mesick for the 17th Annual Jeep Blessing and blew out the rear u-joint on my Jeep. They…read morehad us up and running in around an hour on a Saturday morning! We got to the event in time and had a great day thanks to this shop. You can't go wrong here!

Needed front brakes done. Landen arrived early with the parts. He did the work, and let us know…read morethat a rotor was warped and he will return to do that job next. Very fair pricing and a very honest guy. He'll be our mechanic going forward. Did I mention he came to our house to do the job! Five star!

Follow up on Landen's service. He promised to return to finish the job and went radio silent. I…read morereached out multiple times and he finally got back to me and then dropped the ball again. He's young and immature and left us hanging. Not recommended. Bummer.