Triton Appliance Repair has been my go-to appliance diagnostic company since the early 2020s, and…read morerecently I've had to ask them for their expertise in diagnosing multiple appliances across the spectrum (dishwasher, microwave, washer/dryer). Each time, they have exceeded my expectations in terms of speed of response, thoroughness of evaluation and explanation for the problem, and provision of solutions (whether it be replacing the appliance or seeking repair). I cannot recommend them enough. Shoutout to Mario for being a great communicator over Yelp and responding to each of my requests for a job within 30 minutes despite it being after hours sometimes. He also did a great job relaying questions and answers to and from our technician. Thank you Triton Appliance Repair team!

After declining a quote that was twice the price as their competitors, I've received over a dozen…read moreadditional messages, texts and emails. I've attempted to unsubscribe, and their website shows an error which disallows me from doing so. Overall, overpriced and spammy. I wouldn't recommend asking for a quote unless you'd like endless follow ups without escape.

I have a 10-year-old built-in Thermador fridge that initially had a defrost issue--it was blowing…read morehot air and warming up. Vadym came promptly and fixed that issue with no problem. Later, I had another problem as the fridge started making an odd noise. Initially, Vadym suspected it was the compressor fan, but the issue persisted. This issue had actually been lingering for a long time, I had at least four or five other companies came to diagnose the noise issue, each offering different quick opinions--some barely inspected it and suggested immediate part replacements, others insisted the fridge needed to be pulled out (which is a big job for a built-in unit) and fix from the back of the fridge. But none felt confident, they all rushed to conclusions without a proper diagnosis. Vadym stood out by taking the time. He thoroughly examined the fridge and, when the issue persisted, he consulted his network instead of guessing. Eventually, he figured out the noise was caused by the condenser pipe and water pipe being too close, which caused vibration when the compressor kicked in. In the end, he fixed it. What I truly appreciated was his commitment, he didn't rush to a quick guess; he invested time, asked for input, and returned until it was resolved. I would highly recommend Vadym and Metro Appliance to others.

Really happy I found this company. Vadim diagnosed the problem with my dishwasher, ordered the…read morepart, came back and got it done. Also fixed a problem with the ice maker in our freezer. He was courteous, professional, knowledgeable, and on time. Definitely recommend, and will call this company again.

Kudos to Jimmie. I had great service from him 2 years ago on an appliance and contacted him today…read morewith a problem on another machine. Jimmie asked me questions online and over the phone about the problem and the machine and had me try a few things. He was very honest about the odds of one potential solution solving the problem on my old machine. I appreciate his honesty and his responsiveness.

Had read about this business on Yelp and was amazed with the number of accolades in the many…read morereviews. Hard to beat any of them and would agree with all. Called owner Jimmie Silas and explained my problem over the telephone. He set up an appointment and showed up with the necessary, genuine manufacturer part which he installed while explaining the the entire process. Friendly and polite, the price was fair and the service exemplary. So-o-ooo, if you are looking for a heck of a nice guy to do a quality repair on your ailing appliance, would certainly recommend giving this company a call.

We needed a part replaced on our Thor range. After filtering for repair services in the area that…read morework on this brand, the list was very small. Several never responded at all. Thor's own certified service providers were no better (one declined the brand, the other ghosted). Gold Standard had 259 five-star reviews, so my wife reached out through Yelp on November 20. It took two weeks and a follow-up message (plus a voicemail) before Cristhian responded. He came out on December 8, diagnosed the issue, and quoted us $272.30 + tax for the part and $310 for labor. We paid $85 for the diagnosis and told him to go ahead and order the part. Then, silence. My wife followed up on December 16. No response. Again on December 18, this time saying we'd find someone else if he couldn't commit to a date. He finally replied, saying the part was backordered and wouldn't arrive until mid-to-late January. We said we'd wait. Late January came. My wife followed up again. Cristhian said he'd call the supplier "real quick." A few days later he reported the supplier wasn't answering his calls or emails. He said he'd look into alternatives. My wife followed up again on February 10, offering to source the part herself if he'd just tell her the part number. No response. On February 28, after three months of this, we sent a final message letting him know we were moving on. Cristhian never replied. Summary: we paid $85 for a diagnosis, got a quote that was never acted on, sent roughly ten messages over three months, and received maybe four replies. The part was apparently never procured. His phone always went to voicemail. I'm writing this because the 5-star rating doesn't reflect our experience. Hopefully Cristhian will respond and resolve the issue quickly, and/or refund the $85 diagnosis fee.

Cristhian is great. This is my second time using his services. He is quick to respond, knowledgable…read moreand very professional. He is super reliable and professional. I had a dishwasher that needed repair, he was able to diagnose the problem and came back the following day with the needed part and resolved the issue. Everything was taken care of in 24 hours. I highly recommend! I will definitely be calling him again for any of my appliance needs.

Alex came out for the initial diagnostic and again to install a new control panel on our Thermador…read morehood. After years of grease buildup the buttons didn't work consistently and it would randomly beep repeatedly. He texted with a 25 minute ETA and arrived at the beginning part of the service window. Took him less than 30 mins to swap out the panel and he even made a quick small fix on our dishwasher at no additional charge. I will call them again if our appliances have any issues and recommend you do as well.

As the good old saying goes: when it rains - it pours..!!!! In the span of one day the fridge, the…read moreoven and a dishwasher all went south.... Luckily I was able to enlist AAA Appliance repair who send Mr. Oleg to look at appliances the same day. Not did he just looked at them - they were fixed within a hour and the hot meal is cooking for the dinner now. I can't find enough words to show my appreciation and gratitude for the work well done !!! Thank you Oleg! Thank you AAA Appliance Repair!

Absolutely the best experience ever. Technicians are professional and communicative and most of all…read morefixes issues. I had an issue with my oven and previous service company gave up on after 4-5 different technicians visits. Sergey F. from Quality Appliance Repair not only fixed the issue but also explained every step of the way in plain English. Highly recommend this company.

Do not go with this company…read more Across two recent service visits, this company's technician damaged our hardwood floor and later left our oven out of position. When I shared photographic evidence, management disputed what I had seen with my own eyes and resisted putting things right. Floor damage: During the first visit, the technician dropped the top panel of our range onto our hardwood floor, leaving two visible gouges. I saw it happen, as did a handyman working in the house. When I reported it the same day with photos, management deflected responsibility. First that nothing was dropped, then that the gouges were "older damage," then that a panel "brushed against a cabinet handle" with edges "physically impossible" to cause the marks. Three incompatible accounts. Only after I declined a $50 discount on a $322 bill did they waive the labor, while continuing to petulantly insist I was mistaken about what I had seen. Oven left out of position: On the follow-up visit, the technician failed to return the oven to its original position causing significant downstream issues. When I asked them to put it right, management again shirked responsibility. They claimed it had been put there because to go further back would be a gas-line "safety issue". They told me to hire PG&E or a plumber. The crazy part: this same company correctly placed this exact oven in 2022. The oven has sat in that position for ten years. They just didn't want to finish the job, so they made up a story. The pattern across both incidents: argue with the customer, cycle through contradictory and defensive explanations, resist taking ownership. EDIT: To see for yourself, read the owner's reply. He continues to deflect responsibility for the wood gouges they caused (a concerning pattern of telling the customer they are wrong), and doubling down on a fabricated issue regarding the gas line (if true, why wasn't it a problem for the same company 4 years ago?) Photos of their negligent work attached. Hire someone else.

Noel is incredibly responsive, knowledgeable, and reasonable. He has helped us diagnose an issue…read morewith a washing machine and with a dryer. He responds right away and both times was able to diagnose at the issue. Highly, highly recommend Noel!

Another great experience with Noel. Diagnosed a washer problem hot / cold water input value. Came…read moreby at appointed time, even included an ETA, then fixed the problem quickly for minimal charge. Each time I call him - he confidently explains what he can or can't do, offers useful tips about the appliance and skips all the what ifs and any related nonsense. He follows through every time and billing is quite reasonable! Thank you - again - Noel! Highest rating *****

Amir was very easy to work with, he came the same day and fixed our appliances. He was…read moreknowledgeable and helpful. I highly recommend this business. Price was as quoted. Very good.

Amir came punctually to my request of service. He was very competent and gave me an estimate to…read morerepair on the spot. He advised if the repair would hold or if a new appliance was needed. I appreciated his honesty. His repair prices were very fair.

As the new, and first full time Office Manager for my company, one of my first tasks was to get the…read moreHVAC system looked at. It hadn't been serviced in at least 4 years. I chose this company based off the great reviews, and I wasn't sorry. They were very easy to communicate with, and it was extremely easy to schedule an inspection. Their tech arrived on time, and accessed the rooftop with his own equipment. He provided me with an explanation (and pictures) of what was wrong, and a verbal estimate of the cost to repair it. He sent a written estimate that day, and I booked them for the work. He was here a coupe of days later as planned, completed the work, and now we have functioning air conditioning for the first time in years. The entire process was quick, easy, and most importantly, they did what they said they were going to do when they said they would. I will definitely use them again.

Be very careful with this company. I paid $70 for a diagnosis and was told my compressor was dead…read more They quoted me $5,571 for replacement, so I got a second opinion, and the compressor was not the problem, it was a couple hundred dollar safety switch. What bothered me most was that when I questioned them, their explanation kept changing. First it was the compressor, then an "open line," then a high-voltage breaker issue. That is not a diagnosis I can trust, or a diagnosis based in true process of elimination testing to arrive at the core issue. I've been running a restaurant for nearly 20 years, and I've seen this pattern many times before: jump straight to the most expensive repair. In my experience, this felt like either incompetence or an attempt to oversell a job that wasn't needed. I will never use them again, and I strongly recommend getting a second opinion before approving any HVAC work from Next HVAC.