Nail Salon Alert - Monroe…read more I had a very disappointing experience at a local nail salon today. Customer service was extremely poor from the start. I requested a French pedicure with regular polish and was told it couldn't be done--only gel was an option. I know that's not accurate because I've had that exact service done there before. The owner kept trying to push a gel pedicure despite me clearly declining. When I decided to leave, he then told me I owed $10 for simply running water in the pedicure chair. I refused, and he even threatened to call the police--I told him I'd gladly wait. The whole experience felt uncomfortable and unprofessional. Looking back, I should have trusted my first impression--there were no customers, and the atmosphere was off. Lesson learned: don't compromise quality for convenience. Stick with places you trust, especially when it comes to self-care. #CustomerExperience #MonroeNC #SelfCare #KnowYourWorth

I go here all the time, the staff are nice and flexible as per usual. I always leave here satisfied…read morewith my nails even when my designs are typically more complicated. The environment is so nice and clean, when my friends ask me where to get there nails done i always recommend here.

Jane's Christmas magic! If you want to get your nails done…read moreand you want them to look good AND last 3+ weeks... go to Glossy nails in Matthew's! My friend told me about this place a few months ago and I cannot gate keep any longer Everyone who has ever done my nails there is amazing but JANE is my girl! She is the absolute BEST nail tech I have EVER had. Jane listens to exactly what you want and if you're indecisive like me she will help you figure something out that you will absolutely LOVE. They have 100s of colors including my fave cat eye options and they keep up with the newest, healthiest trends. On my nails I have the NEW T.A.P. Hybrid gel! It feels and looks so natural but is sturdy enough to last 3+ weeks. I'm rough on my hands at work and Jane makes sure she applies the right amount to ensure longevity. Another bonus, my natural nails are growing like crazy! Anyway...I could go on and on about how much I love this place. I'm scared to post because as busy as Jane is now y'all might make it harder for me to book an appt . Oh and another thing.... Their salon is A+ for cleanliness and amazing customer service! If you pay cash you get a card to stamp each time you visit. There are over 10 pedicure chairs and the wait is never long. Love you glossy nails!!!

My first time to Gloss Nails and the nails text didn't take care of what I asked her to do, but I…read morewrote a review and the manager got in touch with me and made it right and went over board to make me feel like a valued customer. I went back and got Issac and he was fantastic. I really thank John for taking care of me. I would recommend this nails shops to anyone else because of how the manager was concerned about how his customer service.

Friendly and clean salon. First experience there, Michael did an amazing job job on my nail. I will…read moredefinitely be back.

Julie (Christmas nails) and Hrit (Halloween) at Waxhaw Nails never disappoint…read more They are absolute sweethearts and keep my nails looking so pretty.

Wonderful experience. Beautiful place. Very pleased with how my nails turned out!…read more Thank you!!! I love my manicure and would totally recommend!

I walked in on a Saturday morning and Angie was awesome to fit me in and get my mani/pedi done…read morequickly but high quality too! Wish I lived closer I would be a regular customer!

Sam always does an amazing job! She is great with helping to pick out colors and nail shapes that…read moresuit the individual. She always goes above and beyond. I appreciate her very much!!!

Kara (or Cara) did my SNS and did a fantastic job. She is super meticulous, did an excellent job…read morewith my shape and was efficient and was fun to talk to. I had to get 1 tip to complete my nails and normally I notice the difference in the shape and thickness when a tip has to be added. Not with her, she made it look like my natural nail. The music they play is great, the place is clean and cute. Fair pricing too! I have been looking for a place local to me that I was impressed with. I would recommend her and will be going back.

Amazing job!!! Done just right! Ladies working are all older, and you can tell they have all the…read moreneeded experience.

To quote Jim Carey, "I've had better." We tried this place…read moreas our old salon was sold to new ownership. My mom, wife, and I all went in. They both got mani/pedis. I just got a pedicure. What went well: The place was clean. They got us in same day on only a few hours notice. The foot massage was good. The pricing was reasonable. The nail polish selection for my wife and mom were good. What didn't go well: My wife waited 45 minutes past our appointment time to even get water while sitting in the chair. She had to ask for it. She waited 1 hour after our appointment time to get started on her pedicure. When she started, my mom and I were done and had to wait for her entire service. The nail guy, I don't know his name, cut her nails VERY short without asking how short she wanted them, then blamed my wife for it. Other people were getting started while she was still waiting. Overall, not worth it. It was pretty obvious they were invested in their regulars, which is good and all, but if you want your new customers to become regulars, you need to treat them well too. Maybe you'll have a better experience. Maybe you'll be treated well. Maybe not.

Don't recommend this place. I got a gel manicure. Prior to going my nails were hard. They did not…read moresoak the nails to remove the previous polish. They drilled it. Afterwards my nails were soft and brittle. Within days the gel nail polish started chipping and breaking. I went back to them and all they were willing to do is not charge me for the soak to remove the current gel polish. Even though they are fast the quality is subpar.

Beautiful nail spa, pricing is fair and nails came out great. Will definitely come back.read more

This salon does an excellent job and the quality is top notch with very long lasting results. It's…read moreclean and the girls are very friendly. The problem is wait times. I have waited 45 minutes with an appointment more than once. I called ahead to get one nail repaired and again with an appointment waited over 30 minutes. Busy is understandable and they work very hard. The problem is they don't tell you they are booked and too busy when you call to make an appointment. My only feedback is please don't make an appointment for when you're slammed. Tell me you are busy so I can plan a different time. Also don't charge to fix the rare lifting nail only days after having a fill-in. Otherwise the experience is perfect!

The pedicure was the worst I have experience.. the nail technician was horrible.. he was yelling at…read moreme at register.. I will never go there again. He doesn't deserve a star

My mom loves coming here to get her pedicures every month. Clean, good service and close by!read more

love this place. Bill is always so nice and knows exactly what I want. Great envirnoment!read more

I received my first pedicure as a gift from my daughter for Mother's Day. This was not just a…read morepedicure it was an experience. I entered with the mindset for walking out with pretty polished toes, but quickly changed my focus to healthy feet first. I no longer wanted to put lipstick on the pig. Katrina was very professional, knowledgeable and patient. The atmosphere was beautifully decorated with positive phrases of affirmation and soothing music very relaxing. The room, equipment and staff presentation was as sterile as an operating room. I have Happy Feet!!!!! I will be returning for a follow appointment. You can tell they take pride in what they do.

Great service, I like the fact that it's very private and they are welcoming, respectful and…read moreprofesional