Nail Salon Alert - Monroe…read more I had a very disappointing experience at a local nail salon today. Customer service was extremely poor from the start. I requested a French pedicure with regular polish and was told it couldn't be done--only gel was an option. I know that's not accurate because I've had that exact service done there before. The owner kept trying to push a gel pedicure despite me clearly declining. When I decided to leave, he then told me I owed $10 for simply running water in the pedicure chair. I refused, and he even threatened to call the police--I told him I'd gladly wait. The whole experience felt uncomfortable and unprofessional. Looking back, I should have trusted my first impression--there were no customers, and the atmosphere was off. Lesson learned: don't compromise quality for convenience. Stick with places you trust, especially when it comes to self-care. #CustomerExperience #MonroeNC #SelfCare #KnowYourWorth

I go here all the time, the staff are nice and flexible as per usual. I always leave here satisfied…read morewith my nails even when my designs are typically more complicated. The environment is so nice and clean, when my friends ask me where to get there nails done i always recommend here.

Jane's Christmas magic! If you want to get your nails done…read moreand you want them to look good AND last 3+ weeks... go to Glossy nails in Matthew's! My friend told me about this place a few months ago and I cannot gate keep any longer Everyone who has ever done my nails there is amazing but JANE is my girl! She is the absolute BEST nail tech I have EVER had. Jane listens to exactly what you want and if you're indecisive like me she will help you figure something out that you will absolutely LOVE. They have 100s of colors including my fave cat eye options and they keep up with the newest, healthiest trends. On my nails I have the NEW T.A.P. Hybrid gel! It feels and looks so natural but is sturdy enough to last 3+ weeks. I'm rough on my hands at work and Jane makes sure she applies the right amount to ensure longevity. Another bonus, my natural nails are growing like crazy! Anyway...I could go on and on about how much I love this place. I'm scared to post because as busy as Jane is now y'all might make it harder for me to book an appt . Oh and another thing.... Their salon is A+ for cleanliness and amazing customer service! If you pay cash you get a card to stamp each time you visit. There are over 10 pedicure chairs and the wait is never long. Love you glossy nails!!!

My first time to Gloss Nails and the nails text didn't take care of what I asked her to do, but I…read morewrote a review and the manager got in touch with me and made it right and went over board to make me feel like a valued customer. I went back and got Issac and he was fantastic. I really thank John for taking care of me. I would recommend this nails shops to anyone else because of how the manager was concerned about how his customer service.

Friendly and clean salon. First experience there, Michael did an amazing job job on my nail. I will…read moredefinitely be back.

Julie (Christmas nails) and Hrit (Halloween) at Waxhaw Nails never disappoint…read more They are absolute sweethearts and keep my nails looking so pretty.

Wonderful experience. Beautiful place. Very pleased with how my nails turned out!…read more Thank you!!! I love my manicure and would totally recommend!

I walked in on a Saturday morning and Angie was awesome to fit me in and get my mani/pedi done…read morequickly but high quality too! Wish I lived closer I would be a regular customer!

Sam always does an amazing job! She is great with helping to pick out colors and nail shapes that…read moresuit the individual. She always goes above and beyond. I appreciate her very much!!!

Kara (or Cara) did my SNS and did a fantastic job. She is super meticulous, did an excellent job…read morewith my shape and was efficient and was fun to talk to. I had to get 1 tip to complete my nails and normally I notice the difference in the shape and thickness when a tip has to be added. Not with her, she made it look like my natural nail. The music they play is great, the place is clean and cute. Fair pricing too! I have been looking for a place local to me that I was impressed with. I would recommend her and will be going back.

I recently moved to Monroe and was really excited to check out this salon. I came in for a refill…read moreservice. There appeared to be an employee holiday party happening during business hours while customers were still inside--which, given the holidays, wasn't an issue to me. However, it felt as though the nail technician was obligated to take me as a client and was interrupted from his festivities. I sat down, complimented his Christmas sweater, and explained what I wanted done. From the start, he was condescending and very rough with my hands, but I didn't say anything. Every request I made, he countered with options that didn't make sense. I'm not a nail artist--I simply asked for a soak-off because he didn't have the matching acrylic powder. Instead, he kept insisting on refilling with what he had, even though the colors didn't match and I wanted a French design. He repeatedly told me a French wasn't possible because the acrylic difference would show, which is exactly why I originally requested a soak-off. I tried to compromise by choosing a dark nude or gray, but it still wasn't the look I wanted. He then told me he couldn't do a French at all. At that point, I told him that as the artist, he should be able to offer solutions rather than rushing the process. He responded by speaking rudely in his language to his coworkers and then abruptly got up from his seat. I have never been treated this way in any establishment. I was shocked, confused, and embarrassed, and I truly wish I had never stepped foot inside. I came in with high hopes and left with nothing but attitude, rudeness, and disappointment--and no holiday nails I was so excited for. Moral of the story: ask all questions at the front desk before being assigned to a technician, so you don't end up with someone who clearly doesn't want to work or be bothered. (Tom)

Firstly, it's like a cattle drive. Rush,rush, rush. I asked for a pedicure and acrylic nails…read more Pedicure was fast but fine (hence the 2 stars vs 1 star). However, I showed a pic of what I wanted for my nails. Charged me extra... still don't know what for.. and was no where near what I wanted. I will never go back. Your "spa" experience isn't there. It's really bad.

Don't recommend this place. I got a gel manicure. Prior to going my nails were hard. They did not…read moresoak the nails to remove the previous polish. They drilled it. Afterwards my nails were soft and brittle. Within days the gel nail polish started chipping and breaking. I went back to them and all they were willing to do is not charge me for the soak to remove the current gel polish. Even though they are fast the quality is subpar.

Beautiful nail spa, pricing is fair and nails came out great. Will definitely come back.read more

This salon does an excellent job and the quality is top notch with very long lasting results. It's…read moreclean and the girls are very friendly. The problem is wait times. I have waited 45 minutes with an appointment more than once. I called ahead to get one nail repaired and again with an appointment waited over 30 minutes. Busy is understandable and they work very hard. The problem is they don't tell you they are booked and too busy when you call to make an appointment. My only feedback is please don't make an appointment for when you're slammed. Tell me you are busy so I can plan a different time. Also don't charge to fix the rare lifting nail only days after having a fill-in. Otherwise the experience is perfect!

I was new to getting acrylic nails and my coworker recommended this place. i found the fake nails…read moregreat to keep me from biting them. There is only one tech who is detail oriented enough that I would trust to do good work. And she was quiet, which was a super bonus because this place is a cacophonous chamber of aural torture. The owner is really loud and she seems to think she's funny. She just happened to be working next to my tech every single time. Not relaxing at all. coming to appointments here felt like a chore rather than self care. Further, every time I slipped my hands into those UV slots I could feel the residue of a thousand other hands that had done the same. I asked once if they disinfected between very client and my tech said they did, but never, ever in the year or so that I went, did I see them disinfect anything, including the tools. Just thinking about it skeeves me out! I have set myself free from the cost and the obligation of having to get the plastic nails repaired all the time, and my natural nails are starting to heal from the damage they caused!

My mom loves coming here to get her pedicures every month. Clean, good service and close by!read more

love this place. Bill is always so nice and knows exactly what I want. Great envirnoment!read more

I received my first pedicure as a gift from my daughter for Mother's Day. This was not just a…read morepedicure it was an experience. I entered with the mindset for walking out with pretty polished toes, but quickly changed my focus to healthy feet first. I no longer wanted to put lipstick on the pig. Katrina was very professional, knowledgeable and patient. The atmosphere was beautifully decorated with positive phrases of affirmation and soothing music very relaxing. The room, equipment and staff presentation was as sterile as an operating room. I have Happy Feet!!!!! I will be returning for a follow appointment. You can tell they take pride in what they do.

I have thick toesthat started a few years ago. After 1 visit I can tell the difference! The staff…read moreis very knowledgeable and professional!