Wonder job and atmosphere was wonderful as well. I will go again when I am in the area.

One of the best nail techs in Charlotte, Lana, works at this location. However since the business changed ownership the service at the front desk has also clearly shifted focus. Today I arrived at 10:03am, and by the time I worked my way up to the counter, at 10:10 am I was told I would need to come back in an hour to see Lana since she was already with a client. This is common and fine, especially if you have a preferred tech. So, I was more than happy to return. I returned under an hour later at 11:05am and was told she was already with someone else and I mentioned I was back in less than an hour later. That's when the receptionist could have cared less. She stated she didn't tell me that, and that it was someone else, which it was. The lack of communication and care clearly relayed we don't want your business, or you can just keep trying. The dismissive attitude was clear. So, time to move on. What a shame. I have come here for years and now none of that matters. read more

Modish Nail Spa - Older photo from 2023, when the reception experience was better. - Nail Salons Near Me - Charlotte, North Carolina

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Ever since my last time I wanted to give this place another chance as the girl who finished my nails was good. But if you ever have a bad or simply a not 5 star experience here they mark your number and do not pick up when you call to schedule an appointment or get resolved. The review of another person resonates, in her case they messed up her feet. This is a red flag for me. Be careful. I must've called 20 times in the last 6 months at different times and never picks up. Costumer service can improve - a lot read more

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I used to go here a lot but it's not as clean as it used to be. The wall behind the trash can is filthy and they sit you right in front of it. read more

This is my 2nd time coming here for a mani and pedi. Both times I received quality service. The most recent visit, my nail tech's name was Vienna. We kept the conversation light but she was super nice. I will continue to come back. read more

Modish Nail Spa - Nail Salons Near Me - Charlotte, North Carolina

This used to be one of my favorite nail salons in Charlotte, but after my last visit, I won't be returning. I went in for a basic pedicure with gel polish, which cost $57 plus a $10 tip. I take great care of my feet, scrubbing them almost daily, and don't have calluses or significant dryness. I only wanted to relax and enjoy the day. However, when I got home, I realized my feet were in worse condition than when I arrived. The polish and nails looked fine, but, my heels and toes were extremely dry and peeling. I was shocked and disappointed. I called the salon around 7 PM to express my concerns, and they took my information, saying a manager would contact me. Instead, about 10 minutes later, I received a text asking for pictures of my feet, which I had no problem sending. Their response? They claimed I should have paid extra for callus remover and then stopped responding entirely. The next day, I called again, but they sent me straight to voicemail. I also sent two follow-up texts that were completely ignored. At the very least, they could have acknowledged my experience, apologized, or offered a small discount for a future visit. The lack of professionalism and customer care is unacceptable. I wasn't even asking for a refund, just a response. After being completely dismissed, I'll never go back and wouldn't recommend this place to anyone. read more

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It's my first pedicure! Decided to utilize my Yelp elite membership to try a bit of pampering. Thank you Yelp! I definitely enjoyed the experience. At first it felt strange but once I put on the massage chair and laid back I understood why this service exists. The decor seems quite upscale and at the same time, very relaxing. I think this is a place to take a break from reality and just enjoy the atmosphere & service. Milly did a great job. My paws never looked so good! This will be a his & hers appointment on my next visit. 5 stars. Nothing to compare to this experience. With that said, I found the place and service relaxing. Thanks Modish & Yelp for this experience. read more

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My bestie and I called and made an appointment for 6pm. Upon arriving at 6pm, we were poorly greeted by a girl with at the front desk. We were seen to the nail bar, and then were not spoken to for 30 minutes. Other than someone bringing us a drink and the nail colors at the beginning, we were completely ignored. At 6:30, after a girl who got there after us started to be seen and have her nails done, we left. Deeply disappointed as we have heard good things about this place, we will not be returning. read more

I arrived at the host stand and shared i wanted a design. The host took a picture and told me she would find a technician who can do it after my pedicure. I didnt receive any hot towels during my pedicure. The colors they provide you to slect from dont include a vast selection. I asked if the have traditional OPI colors and was then offered an increased selection....but only after asking. The technician who performed my builder gel fill in poorly shaped my nails and just slapped the builder gel on my nail bed. I brought this to her attention, but it was beyond repair. I then shared the picture with her, assuming the host did too....well she couldn't do it. Now I'm stuck with nails that are poorly shaped in a color I dont even like. I feel like if you are going to hustle me out of my money, at least treat me kindly. I dont like being hustled. I will never return and I will share my experience any time I hear someone mention this salon. Customer service is awful. read more

Modish Nail Spa - Horrible shaping - Nail Salons Near Me - Charlotte, North Carolina

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Whoever designed this salon got it right! It gave Garden of Eden goddess paradise vibes! And I LOVE that! I had a 10am appointment and arrived just a tad bit early. They open at 10 and let me in a little before time. I was asked by the young lady at the front desk if I wanted anything to drink before being walked over to my pedi station. Once seated, it took a bit for my technician to come out. When she finally came I was asked what color I wanted, I showed her and asked her opinion on it, and the reply I got was "I don't know, it's a lite color, I can try it on you and you can tell me if you want it." - She wasn't rude, but that def set the tone because she wasn't personable either. I am the type of person who doesn't mind not having small talk, but I also adore bedside manors and when people are personable with their clients. Especially because I tip generously! Needless to say - My service from my technician was not the best. I paid extra for callus removal and honestly it could have been done much better. She seemed like she was already over the day, even though I was her first client. My toes are cute. However, the heels of my feet were provided mid service at best and were still dry after my pedi. Everyone was nice, so it's not like I received terrible service. I just so happen to have gotten someone that didn't put any effort into the service they provided. These services are not cheap, people want to get their monies worth and should. Would I come back? I'm not sure. But this is a gorgeous salon with friendly people. If you're in the area, give them a shot! read more

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3* A OK Front desk staff are not the friendliest. Some at check were asked about drinks some were not. I had the same tech I had about a month ago for a Yelp event. She was friendly and consistent as last time. Too bad you can't request certain techs. With some guidance, the polish application was decent. If it was better and the customer service was better, easily 5 stars. Hope they get it together! read more

Best pedicure ever! Jenny is awesome. The perfect amount of conversation. She was attentive and meticulous in the application of the polish. I was offered a beverage, but opted for sparkling water - it was a yummy San Pellegrino. The leg and foot massage was perfect and the products used are top tier. They have a TON of colors - OPI which I love! The salon is huge in comparison to a lot of others but it still felt cozy. I'll be back. read more

Modish Nail Spa - Pretty pink! - Nail Salons Near Me - Charlotte, North Carolina

This snazzy chic salon is tucked away in Plaza Midwood, which was a bit of a drive for me, but definitely worth it. Inside is sparkly and bright. The deluxe pedicure ($55) came with a bath fizz, a few foot rubs, sugar scrub and hot towel wrap. And yes, like others described, their complementary drink is awesome! They have champagne, wine, and seltzer's on the list. It does lose a star because I am a stickler for a good paint job. And I don't love that there are gaps in the color. Friendly service and I will be back ! read more

Modish Nail Spa - Nail Salons Near Me - Charlotte, North Carolina

This is legit my new favorite nail spot. Coming from someone who purposely doesn't go to nail salons anymore. This place is gorgeous inside, it's the nicest salon I've seen in a long time. The staff is super nice and helpful. Your services includes complimentary beverages, non alcoholic and alcoholic. That's always a plus! My boyfriend and I stopped in to get a pedi before our vacation and we really enjoyed our time there. We were in and out pretty quickly because it wasn't busy at all. It's really a spa feel in there, super relaxing and beautiful. I also got my eyebrows waxed and the woman that did them did a great job. I highly recommend this nail salon. I will absolutely be a regular here from now on. read more

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I always have an amazing experience at Modish. The staff is friendly and professional and most importantly the place is extremely clean. I typically go for a regular mani or pedicure. You should definitely make an appointment as it gets crowded. On my most recent visit it actually said appointment only at the front. It's nice bc you know they aren't just cramming as many people in as they can. Highly recommend as your local nail salon! They also serve complimentary beverages (alcoholic and non alcoholic). read more

Modish Nail Spa - Hand nail area - Nail Salons Near Me - Charlotte, North Carolina

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Initial impression: parking spots are limited for the size of the salon, the inside is huge and so beautifully designed - by far the best nail salon interior After Service: the staff was super friendly and attentive, I personally like just letting them go with what they think looks best and she even helped me choose my color! Overall 10/10 experience and would come back read more

Modish Nail Spa - Nail Salons Near Me - Charlotte, North Carolina

I've been to this nail salon several times... Unfortunately, I'll never be going back. I had an experience months ago that should've been my final warning where my nail tech tore skin with a nail file in between my nail and finger that led to bleeding and sores for several days... I did reach out to management and their solution was a $20 gift card ( my service was $95 ) and never booking me with that Tech again... Well, I tried to go in for a pedicure this week. I texted and made a 4:30 PM appointment. I arrived at 4:29 PM I was sat at a pedicure station and nobody acknowledged me for 20 minutes... I got up to tell the hostess that I would need to reschedule, and her attitude was awful... in the time that I was sitting there waiting several patrons were welcomed and attended to promptly. If you're looking for a place to relax and enjoy time pampering yourself... I would not recommend this place because in my experience I have not felt welcome ever... The salon itself is gorgeous. I don't have a complaint about the ambience. it is really just the staff. I've patronize this business over 20 times in the last three years and I'm really disappointed after the last experience. It's clear that they don't value my business so I simply won't be going back. read more

Modish Nail Spa - Cuts from the nail file - Nail Salons Near Me - Charlotte, North Carolina

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Just got a deluxe pedicure here today and it was honestly one of the best pedicures I have had in Charlotte. I got gel paint and the nail tech I had was very nice and did a great job. Definitely was a relaxing environment and great treat/pick me up for myself after work. The staff were all extremely friendly, I was greeted when I walked in and immediately taken back. They have plenty of options for complimentary drinks (alcoholic and non-alcoholic). The building is very spacious and there are huge windows lining one of the walls which let in sunlight for a very nice and open feeling. Definitely luxury feeling but with very reasonable prices. Will be returning soon! read more

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They do an amazing job, the appointment system is well organized and it's beautiful inside the salon. It's a very boutique experience. They have many options to choose from and the price is fair. I got my wedding nails done here. read more

Modish Nail Spa - Nail Salons Near Me - Charlotte, North Carolina

First time trying this place out and I LOVED, Amber was gentle and attention to detail on my nails. Exactly as I requested she made the pattern nail have a leopard print vibe as I asked and she delivered will be back! read more

Modish Nail Spa - Nail Salons Near Me - Charlotte, North Carolina

Been here about four times the fifth time I tried to come. The lady is so rude on the phone and tells me that they don't make any appointments which doesn't make sense because every single time I've been here I've made an appointment with the same lady. I show up now she wants to tell me the lady has no available appointments and won't be available all day! Please make this make sense to me Take your business somewhere else they don't care about your business here! read more

My usual nail place was closed so I decided to stop in at Modish. They were very friendly and the place is beautiful. Unfortunately as you can see, the nail tech cut me in multiple places while trimming my cuticles and didn't even acknowledge it. They are super irritated and burn anytime I slightly touch the area. Very nervous that they are going to get infected. The nails themselves look great and I love the color but am very sad that this was my first experience with Modish and not sure if I would return. read more

Modish Nail Spa - Nail Salons Near Me - Charlotte, North Carolina

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Upon first arrival, it's a beautiful serene place to be. I was truly ready to experience the magic of it all.. it seems all my Yelp Elite besties were in on something good and I was ready to join the fun! Waiting was stated to be about 20-25 mins since I didn't know how to properly make an appointment but that's not bad for a Saturday afternoon. The spa wasn't over packed but was consistent with customers getting serviced. I was seated in 15 mins and my tech was with me within the next 3 mins. Very good start. Beverages are complimentary and they do offer light adult beverages. I got the no polish deluxe spa pedicure and the No polish natural care manicure. Millie was my nail tech and I must say we are not even done with the pedicure and I am BEYONNND impressed. I truly believe I have found my new home. I'll let you in know once I'm done. (1:55PM) (2:42) I am hooked and never going anywhere else. My nails are nice and buffed. Not too much shine for a guy in my opinion and I feel lighter somehow. Thank you Millie and Modish Nail Spa. I have a new monthly budget to plan for now read more

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I went to this salon recently and asked for french almond nails, two nails into the service I voiced that I was dissatisfied with the shape of the french prior to the final polish finish, and was told that it was "too late" for her to fix it. Once she finished the nails I left and then returned within the same few minutes to see if maybe they would fix the few nails that I didnt like. Upon my return I was told that " my nails look really nice and they will not file down the few I didnt like and start over". So if you are particular about french shaping I wouldn't recommend :) read more

Just wanted to tell you about my wonderful experience yesterday. I was out and about on a Saturday afternoon in the Cotswold area and decided I needed a pedicure and manicure. I tried two other places before and they were packed, dirty, and just didn't feel right. Then I stumbled upon Modish Nail Spa at Plaza Midwood. I had never been there before, but I remembered visiting their Matthews location once. The receptionists were super friendly and when I asked about the wait time without an appointment, they said it would be around 45 minutes. But to my surprise, they got me seated with Kim, the technician, in just 10 minutes. She did an amazing job with my nails and the place was so clean and had a great ambiance. Plus, they offered me a complimentary drink! I highly recommend this place and will definitely be back! read more

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This nail spa was soooo cute on the inside. I loved the way they decorated and I had the sweetest girl doing my pedicure. They give you complimentary drinks as well! Highly recommend this place if you're looking for a nice relaxing time! Thank you Modish!! read more

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I was in town for a conference and my mani was already chipping so I went to Yelp to find a place to help me out. This is not too far from the central/downtown area and I was able to get there easily in an Uber but I did notice several bus stops nearby if that's your preference. I didn't make an appointment, which does seem to be advisable as this place was quite busy but they were able to squeeze me in. My gel manicure lasted three weeks! I've never had gel last that long and it did not chip, peel, or bubble up as has been my experience with gel in the past. They offer drinks from water, wine, juices, and I think a man that came in for a mani even got a beer. Very clean and calm and pleasant atmosphere, I would come here again! read more

They have a great selection of colors and services. Great customer service. Fast service. Detailed service. Highly recommended.

My feet and toes are holiday ready! The staff was professional, and the salon was beautiful and immaculately clean. They offered a huge complimentary drink menu and fancy massage chairs. Their tools were very clean, and the staff wore maskes and gloves when performing the services. read more

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So first they do not do acrylic! I have a overlay on my big toe so that was a bummer. Let's see how this goes. Taylor did my pedicure. normally when I get work done they roll my pants up, she was sure to ask me to do it myself. Ok that's different. Ok so bring a blanket it's freezing in here. They should serve Hot chocolate or coffee or hot tea. They should offer warm blankets. The pedicure itself she did a good a excellent job. I could not tell that I needed fill in on my big toe. The decor is amazing! They have plenty of drink selections inclining lots of alcohol choices. Overall I think once you find your go to person this may be a very cozy spot, with a blanket of course. The experience wasn't personable but the work was extremely good! read more

Modish Nail Spa - Let's see what this is about - Nail Salons Near Me - Charlotte, North Carolina

Gave this place 2 chances - places it anyone could just have an off day. First time: appointment at 11am , didn't even get treated at the door by the two young ladies there who seemed to not be having a good day. Got seated and it's now 11:30am and no one had come or were we offered a drink. We went to ask if we could have something to drink and what time was our service started. Someone came shortly to offer us something to drink and after around 11:40ish the nail tech. The pedicure was good and I liked the job the lady did. Second time: Went to get manicures with two other girls. Had appointments for 4pm, same sour front desk experience. We were shown to our seats, around 5 minutes we each got a nail tech, just for them to stop and saying "someone else will come" - no problem. Two of us got techs, mine was kind and nice and definitely noticed how we were being treated. One of the girls was soaking for over 35 minutes and I asked if anyone was coming for her a lady came and she asked who took off her polish and that they needed to charge for that, all with an attitude and grabbing and dropping her hands. Never even speaking to her but to the other tech. She then left and said someone else would come. The girl who was helping me felt bad took the rest of her polish off and stopped her soaking. Someone came - it's now 45 minutes after the appointment time. Then after they had said they could do a design on their nails, at the end they said they could not. My nail tech was the only person there who was nice and kind - she noticed it all how we were treated. For a place that is on the higher end of prices, you would think that their service would be even at a minimum mediocre. I wanted to give them a second chance, as I know that anyone can have a bad day. The place is very nice, nicely decorated and has a cozy feel. I will sadly not be a returning customer. Two of my nails still have sns powder stuck behind the nail bed. I wish them the best, but it's not a place for me. read more

Modish Nail Spa - Nicely decorated - Nail Salons Near Me - Charlotte, North Carolina

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This was my first visit to this nail salon. Usually, I have a go-to spot, but I decided to give this place a try since I received a complimentary offer with Yelp. It turned out to be a pleasant experience. No waiting time, they escorted me to my chair, and even though they ran out of cups for wine or champagne, they had other options available. I opted for a Blue Moon beer, which was nice, cold, and refreshing. My nail tech was Lana55, and she was fantastic. She did an excellent job, took her time helping me choose a color, and we had a good conversation. I didn't feel rushed at all. I'll definitely ask for her again and gave her a generous holiday tip - the biggest I've ever given a nail tech. She truly deserved it, and I hope I made her day. I would highly recommend this place to family and friends. read more

ModishNail was a great experience to go and get a pedicure and I would also imagine the same for a manicure. As soon as I walked in the front desk, staff was very welcoming and offered me something to drink to go along with my service. The ambience is very classy and clean, and I was able to relax from beginning to end during my pedicure. While she painted my toes. I sipped on a seltzer and almost fell asleep in the massage chair. I cannot wait to come back to get a pedicure or manicure. read more

This was my first time at Modish and it was a pleasant experience. I had the deluxe pedicure and the staff was attentive and did a custom polish based on a photo I showed them. It's a very modern salon, they offer massage chairs, drink service, and tons of menu options. They have a good amount of color options and the staff will look at photos and do custom paint. read more

Modish Nail Spa - Nail Salons Near Me - Charlotte, North Carolina

From start to finish, this place was awesome. First and foremost, you're in awe when you enter the place because of how beautiful it is inside. The customer service was great. Everyone who dealt with us was very friendly and very caring, We got pedicures and I also had them do my partner's hands because I knew I'd be proposing a few days later. The pedicures were very relaxing. Those techs did wonderfully. I continued to sit in the massage chair while she got her hands done. She had a design she wanted, and the nail tech did a great job with it. Thanks for adding your touch to our special day. read more

Modish Nail Spa - Nail Salons Near Me - Charlotte, North Carolina

I had an amazing experience! Jenny did my pedicure and she was very detailed and fun to talk to! Feel very high end but the prices don't show it. The vibe is relaxing I almost fell asleep a few times! Complimentary drinks were a nice touch. This will definitely be my go to pedicure spot! read more

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My first time here, thanks to Yelp!! It is a beautiful nail spa. My mimosa was amazing, or maybe I just really needed a drink. Nail technician was thorough and gave the best leg massage. I'd never heard of them prior to Yelp, so I am quite thankful for the "introduction". read more

Modish Nail Spa - Nail Salons Near Me - Charlotte, North Carolina

Esthetically the facilities are beautiful...However...I was greeted by the checkin staff. They were very personable and friendly. I was seated immediately. I was assigned to Jelin; which she greeted me with a cordial hello. As she prepared things she was moving in haste, almost like she was rushing. She set things up and asked if I wanted my nails cut down. I told her trim them and she continued to cut them lower than a simple trim. I wasn't able to relax because she wasn't real friendly as I said before she seemed rushed. She used the pumace scrubber on my feet and actually made them rough when my feet were smooth when I got there. She didn't clean under my nails at any point during the pedicure. She removed gel polish from my hands and left my real nails super sharp and rough. I will say she did a great job at polishing but that's it. Oh and BTW this salon does not do acrylics, which I already knew; just letting others know in the event they wanted to try this place out. Now, I took my daughter with me to try and she had Jenna which appeared to be a very different experience. She was friendly with both me and my daughter she engaged a bit and was also suggestive when my daughter was unsure about nail color. Jenna just presented a very different mood that made my daughter's experience more enjoyable. I appreciated the Treat O'clock experience, but I'd probably not revisit in the future. Ps. Treat O'clock also gave out the cutest eye covers. read more

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Super cute nail spa in plaza Midwood. I got a deluxe pedicure and the massage was the highlight for me. I also got a gel manicure and that was done well. They offer you complimentary mimosa, wine, beer, or soft drinks. I was pleased with the service and would definitely return. There is a parking lot but it fills up fast so plan to find street parking nearby. read more

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If you're a POC I'd advise against you going here!!!! I thought maybe I was thinking too much into it the few times I came but I had family in town and brought them with me and they came to the same conclusion, and I had not shared my sentiments with them. They are rude! They are nasty, especially if you're a POC!!!! Crazy because I grew up in the area. And now that's it's been gentrified to a certain extent they are acting like we don't belong there. I had one or two nail techs that were friendly but the front desk staff is HORRIBLE and overall it gives "we don't like your kind".....: read more