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    Pro Nails

    3.3 (4 reviews)

    Services - Pro Nails

    Manicure

    Manicure and pedicure

    Nail fill-in

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    3 months ago

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    7 years ago

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    Lee's Spa Nail

    Lee's Spa Nail

    2.3
    (50 reviews)
    1.8 mi
    $

    While the nail tech did a good job with my pedicure, she was very rude when I said I didn't like…read morethe color of my nails. I will not go back to this location as a pedicure cost almost $100 now and I wound be treated this way. Very rude and unprofessional

    I recently moved to Monroe and was really excited to check out this salon. I came in for a refill…read moreservice. There appeared to be an employee holiday party happening during business hours while customers were still inside--which, given the holidays, wasn't an issue to me. However, it felt as though the nail technician was obligated to take me as a client and was interrupted from his festivities. I sat down, complimented his Christmas sweater, and explained what I wanted done. From the start, he was condescending and very rough with my hands, but I didn't say anything. Every request I made, he countered with options that didn't make sense. I'm not a nail artist--I simply asked for a soak-off because he didn't have the matching acrylic powder. Instead, he kept insisting on refilling with what he had, even though the colors didn't match and I wanted a French design. He repeatedly told me a French wasn't possible because the acrylic difference would show, which is exactly why I originally requested a soak-off. I tried to compromise by choosing a dark nude or gray, but it still wasn't the look I wanted. He then told me he couldn't do a French at all. At that point, I told him that as the artist, he should be able to offer solutions rather than rushing the process. He responded by speaking rudely in his language to his coworkers and then abruptly got up from his seat. I have never been treated this way in any establishment. I was shocked, confused, and embarrassed, and I truly wish I had never stepped foot inside. I came in with high hopes and left with nothing but attitude, rudeness, and disappointment--and no holiday nails I was so excited for. Moral of the story: ask all questions at the front desk before being assigned to a technician, so you don't end up with someone who clearly doesn't want to work or be bothered. (Tom)

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    Pro Nails - othersalons - Updated July 2026

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