10 plus years living in their duplex and the last 5 was horrible as far as re signing a lease. They put us month to month with out us even knowing. They are slow and their duplex on missie way are falling apart with squatters in empty units. Homeless living in cars on that street. We moved and we are still dealing with this company on giving us our full deposit when we moved in 10 years ago. We left that place in perfect condition. Good luck renters beware read more

LeFever Mattson Property Management owns 1/4 billion dollars of real estate in Sonoma Valley. Many of these commercial buildings have been left vacant with little to no maintenance. This property is located in Boyes Hot Springs at 18092 Highway 12, Sonoma, CA. They have allowed a homeless encampment to flourish on private property with no regard for surrounding properties. Not much management, just mismanagement and neglect. read more

LeFever Mattson Property Management - A homeless encampment on the doorsteps of LeFever/Mattson property. - Property Management Near Me - Citrus Heights, California

This property management company did not once do an inspection during the almost 7 years residing there. Almost 7 years we get a letter in the mail telling us that we had to vacate the property in 60 days. This surprised my wife & I because we were never late on rent ever, even when rent increased every year. We paid diligently every month for years. Even through the Covid pandemic, we did not miss one payment. If they had given us 90 days, we would've been able to find new place without rushing to apply for it & to find out we need $3.5k to $6.5k to put down. The last time we had to put a deposit down, cost us only $2.4k. Big price difference in 6 to 7 years. Mind that we also had move & clean, also the cost of that too! All this in 60 days. That property management company is not people friendly & do not care about putting good folks into crazy super hardships! read more

Two years later and this company still has not fixed the roof, or even had someone come and look at it. Dena replies quickly and rudely while shifting the responsibility back onto you when clearly the landlord is responsible for the roof. The lack of concern and pure disrespect via email is absolutely shameful. The latest response was, "I haven't heard anyone else complain so to my knowledge it's fine." That is a pathetic response from management, Dena. When it rains again this fall, you're going to have a rotting unit to deal with. read more

We rented an apartment 1 bedroom apartment 1621 Hood Road, after a month of living, 4 people settled in the apartment above ours. They make a lot of noise. And that's a lot of people for a small apartment. We wrote complaints to the manager Justina, but she said that they were guests (but they have been living for more than 2 weeks, we live and see it). But as I understand it, she can not help with the problem. Now we are thinking about what options we have, since we paid a deposit, whether it is worth contacting a lawyer. Wouldn't recommend this company or this place. Stay away from this place. read more

This place is highly unethical DO NOT USE THEM!!! They forced my neighbors to move out after the backyard caused flooding in the duplex and ONLY GAVE THEM 1 WEEK TO MOVE AND ONE WEEKS RENT BACK!!! Completely not legal!!! Not to mention they've been living with NO CARPET for 2 weeks!!! How is this legal?????? So it has been 2 weeks since they forced my neighbors to move out and the rental company hasn't done anything but leave the fans on in hopes that the water IN THE WALLS dries so they don't have to repair anything...I feel sorry for whoever moves in (spring Glen dr) as there will probably be mold in the walls. read more

They were great at getting me into my house but the website has never worked right for me and now I have problems getting my rent paid. I have to snail mail my rent which I don't like. read more

I have been a resident with LMPM over 5 years. They respond to issues quickly. Jessica ROCKS! I have resided at 4 other complexes throughout northern CA , and they have been the most helpful team. read more

You have to give credit where credit is due. I did not agree with a decision that was made by LeFever so I wrote out my concerns and presented them to Management. Within a day they responded and we came to an agreement. No place is all good, but no place is all bad either. I don't take anything away from those of you who gave bad reviews, but I will say in LeFevers favor that they were reasonable in my case. I will also caution readers to keep in mind that people will respond in anger quicker than they will in kindness. If a company that manages hundreds of units only gets a minimum number of negative responses they are doing something right. Thank you David Asad! read more

If I could rate this property management 0 stars I would! It's really a shame that I have to write this review because I had a great experience the first time I rented an apt with them from Carmichael gardens ! But my recent experience living with Carmichael Apartments was horrible.I constantly had to put in request that never came and the ones that did took weeks! In the lease agreement that I signed it clearly says that All I have to do is call maintenance for repairs it doesn't say anywhere on the agreement that I had to log anything nor did the property manager at that time tell me anything about documenting , I was just told that she'd take care of it!!!! Now this ended up some how falling on me because I was charged for something that I requested for because I didn't have "proof" of the request ! Not only that but there was mold in my bathroom that was clearly painted over and caused me to have problems with my asthma , which again I requested assistance with but was told by maintenance manager Albert that it wasn't mold and to just clean it with vinegar !!! The mold kept coming back after I " scrubbed the walls , there was a new property manager justina that was coming in as soon as I was moving out , that told me that due to her busy schedule she could just do a walkthrough without me and send me the report!! She reported the issue that I reported to maintenance -$150 for two missing blind slats ?? That we're continually falling down and not turning ! Which was reported several times and Tried to charge me a fumigation fee until I had to read the lease back to her that states having a registered service animal waves the fee, then tried to say that she didn't have documentation of it , before looking for it !! When she found my documents she tried overcharging me for small carpet stains - $800 !!!!!!!!! And tried to say there was a pet odor . I set up some kind of plans with a collection agency they had prior and now they supposedly don't have collections agency anymore !!! When I called to speak to ERIN for assistance I was given a call from justina from a private number to a sex chat line!!!! When I called back after getting the voicemail no one would answer the phone !! This company will definitely be getting reported until I get justice ! DO YOURSELF A FAVOR AND DO NOT RENT AN APARTMENT FROM this company !! They will screw you over !!! read more

I can't say enough good about this company and the property manager Karen. She has been nothing but amazing from day 1. She made everything so easy and quick. She did a thorough walk thru. She has been nothing but kind and friendly to our family. I highly highly recommend them to anyone looking for a place. read more

We have been renting from LeFever Mattson for the past year and 6 months. Karen Mullett has gone out of her way to make us happy. We moved up from Pasadena and she made it an easy transition. Karen is kind and thoughtful. She understands that our "fur-baby" isn't just a dog, he is our child. We are very grateful for Karen Mullett and LeFever Mattson Property Management. read more

In searching on Craigslist I found a property that fit my budget & my family needs - I responded to the email and received a response stating the property was no longer available & the ad would be removed immediately. Today as I continue my search for a home for my children & I yes you are correct I see this same property with a new ad stating in big bold letters property does not accept section 8 vouchers. I suppose due to my name & possible face on my email it was an assumption/stereotype that I have this assistance program.... Unfortunately my taxes taken from both of my jobs assist with the payment of those in need.. Never judge a book by the cover!!! I have sent another email because I would not have to take my kids out of their schools. Maybe this will have a better outcome. read more

I live in Courtyard Cottages, one of the complexes ran by Le Fever Mattson and it is HORRIBLE! They allow any disgusting tenants to move in recently, the cops are constantly here now, there are dirty diapers all over the complex, there is music blaring from windows day and night! i have complained numerous times about these issues and nothing at all has been done. Management SUCKS! the only time they come to the apartments is if someone is late on the rent. someone needs to do their job! read more

its a old scam , do as little work as possible because most people wont complain and they dont know the law. stop slacking off ! stop saying your sorry and just do your job the right way the first time. fix it the first time not the 5 th time. and you wont look so bad. if your renting from them read the link below for the laws. protect yourself from shoddy management such as this. http://www.caltenantlaw.com/ read more

I have rented and/or lived in LeFever Mattson properties for almost 5 years and I have never been more disappointed. There is no consistency whatsoever. I feel as management you should strive to provide the same customers service regardless of location of the property, yet that is far from how this company operates. Depending on location, and manager of the property, customer service varies. If you live in a nice area, and are lucky enough to have a good manager, the customer service is decent. Yet if you live in a not so nice area, or have the unfortunate disadvantage of having a bad manager, good luck. I've lived in properties on both sides of the spectrum and either way, it's not a pleaser experience. The most recent Sacramento property that I lived in, Sterling Point, was on the bad side of things. The grounds were unkempt, although not for a lack of trying as the grounds keeper, Erik, did his best to maintain the property. Cigarette butts litter the property, constant disturbances due to tenants fighting on the property, several times I witnessed police helicopters flying over head informing the tenants to remain indoors due to an armed suspect being somewhere within or close to the property and even had an apartment broken into directly below mine and the tenant had personal items stolen from the property. Instead of fixing the tenants window that was smashed in, the company simply boarded it up. It remains that way as I write this. Upon moving out, I supplied management with a 30 day notice. I requested a pre-inspection walk through prior to the final inspection and was scheduled a week before move out date. Once the day arrived for the inspection, I received no phone call from the company, nobody showed up to do the inspection and turns out, my inspection was overlooked and forgotten about due to calendar issues. The property before that, Southwood Place, the property itself was much better kept, the staff very friendly yet hard to find. Absent a lot of the time, it became rare to find anyone on site rather than not. Once I moved out of that property, as before, I provided the manager with a 30 day notice, however was not offered a preinspection walk through. Overall, although some of the staff may be nice, the company itself performs very poorly and does not cater to the tenants, the ones paying their bills. I will never live in a LeFever Mattson property again. I recommend going else where if you have the opportunity. If given the opportunity, I would have marked it zero stars, yet Erik the groundskeeper, deserves some recognition. Again, I will never live in a LeFever Mattson property again and I HIGHLY AND EXTREMELY recommend not renting from this company. read more

IN VALLEJO... I would advise everyone to AVOID this property management company. They are misleading, rarely answers the phones, and will easily blacklist you over one complaint. You will not know anything until you're locked into a lease with them. My roommate and I are getting a complete run-around and is uncovering their lies and discrimination. We would welcome them to discuss this and work this out, but they rather kick us out, keep our deposit and reel in the next sucker. BEWARE...... read more

I just moved from the Bay Area about four five months ago...my boyfriend and I have been looking EVERYWHERE to find a place to live...I'm sure we all know home hunting isn't the easiest thing to do especially when a baby is due to arrive soon...finally came across this place I believe I found them on Craigslist...they posted a home we really liked and next thing you know I gave them a call...I spoke to Karen Mullett...I swear I thank Jesus for her...long story short...she helped my boyfriend and I still get a home even after a change of plans very last minute...she was there to give us other options and willing to work with us...Although we ended up not getting the home we originally picked we still ended up getting a home that fitted our needs and finances...I just want to say thank you so much Karen for everything...because of you we found a loving home and the weight has now lifted off my shoulders and if I find anyone looking for a home I'll refer them to you...I will never stop bragging about you, even my boyfriend is tired of hearing me lol read more

Been renting in the Sacramento region. I was always told property management was a nightmare but they are great property management and maintenance staff! read more

I have lived in one of their properties for only two weeks when the air conditioner broke. The apartment unit reached temps of 100+ (the thermostat will only say 'HI'). This was a Friday evening. No one was available to look at it until Monday afternoon. They came and went on Monday and said it was fine. Within the hour, the temp began to rise again from 89 to 100 degrees. I had to call numerous phone numbers to get access to anyone and all they would say is it's their vendor and there's a backlog of people needing repairs. No one cares that my children are having issues breathing inside the unit and no outside air is circulating inside . It is the fourth day that we are in a unit that is 100+ and there is still no real response as to when it will be repaired. Only that my request is in and "it is up to the vendors to reply". I would give them 0 stars if it was an option. No customer service and total disregard for the healthy living conditions of their tenants. I am a patient person who has lived in third world countries without ac, my concern is the lack of communication and the fact that I had to pay out of pocket for a hotel room so my children can get some sleep after multiple days in a box. Everyone from the call center to the main office just seemed very annoyed with my inquiries for an update or timetable. read more

Horrible! Worst property management company I've ever dealt with. Karen Mullett is rude. The company is unprofessional. The online payment system seems to never work and is always malfunctioning. Ironically always when the rent is due and when you can't pay online and are forced to mail in your payment a late fee is then assessed. The upkeep of the units is horrible. Minimum repairs are made to cover up problems opposed to fixing them. read more

Fairfield. they are so unprofessional! It is very hard to get a hold of anyone. when I got there, the agents were as if they were at home. (slippers, tank tops)does this company not have a dress code at all?!!! I very doubt that they will be "professional" about anything else. read more

I can't seem to get anyone to answer my phone calls. What a run around, complete waste of time and money.

Have you ever had the felling that you were not really wanted? I had found a property which my boyfriend and I wanted to rent. After calling the listing agent and leaving a voicemail with no return phone call, I set up an appointment to see the property through an exchange of emails. When we visited the property, the agent that was there was not the agent for the property. She was cold, unfriendly and unknowledgeable about the property I asked about yard service, she didn't know, I asked about a pet deposit, she didn't know. She didn't ask any questions of us, not even our names. I was apprehensive because of the cold behavior of the agent, but I knew I was into renting a home, not creating a relationship with an agent. I turned in my application as soon as I could and actually met the listing agent who shares an office with the lady who showed us the property, and she was nice, and the lady who showed us the property somehow was now warm and friendly.. The next day, I got a phone call that we did not get the property. I work nights, and she called me bright and early in the morning. I'm not too receptive who being woken up in the middle of my sleep. After finding out I did not get the property, I emailed her asking if I could apply just myself and not my cosignor, as he was the reason why did not get it. I asked her if the property was already rented to someone else if she could keep me in mind for future properties she might have. There was no response back. I don't mind not getting the property, but I thought if you build a relationship with your clients, it helps your business. This place seems to prejudge their clients, and feels superior by having the power to approve or deny someone based on their credit guidelines. I feel offended by this representatives of this company and will think twice when looking for a rental in which they are the property owners. read more

Found an add on Craigslist for Sterling Point I called to schedule an appointment and spoke with Yasmin. she gave me the rates She scheduled me an appointment with Nathan, When I got there he was already waiting for me. He went over the qualifications and even the fact that I can hold a unit with a deposit when I apply. He was very informative and took me around the property and showed me their model home. read more

and fyi mark the new community director knew of previous conversations because i thanked her and told her no one would listen to me! so please dont use anyone else in your unprofessionalism! the people who solved and seen the issue was a real error are people that need to take your place! read more

This is my first review of anything but I felt the need to do this. This property management is trash! I moved out and left the home I was living in GREAT shape. Mind you my family and I only lived there for 1 year. Tell me why they kept $900 of my security deposit? For what might you ask? For ABSOLUTELY NOTHING! Things that were there prior to us moving in. For example they charged me to remove a pet door. Ummmmm I didnt even have a pet! They charged me for carpet cleaning even after I provided them with a receipt from a professional company that cleaned the carpets. They charge us for the yard being dry. Uhhhhh we live in California turn on the sprinkler! The list goes on. I went back and forth with this company to get some of my money back and to provide invoices for the work they completed to "fix" what they charged me for. It took a total of 3 months for them to finally get back to me to only tell me they under charged me for everything and that I owed them more! Yeah wait on it! All the work they completed was with workers from their company. They literally stole my money and try to cover it up with repairs. HORRIBLE. read more

I rented a beautiful condo from Lefever Mattson for 9 years. My maintenance needs were taken care of (Joe helped with them a lot, he's very nice). Rick T. was our liason and he was friendly and easy to talk to. They manage a lot of properties and have to set standards and have rules and some people don't like that. Well, that's how they "manage" things to keep properties nice for the property owners. I grew concerned about my $1800 deposit when I received a very detailed list of cleaning expectations. I had heard second hand of someone's bad outcome, and read a bad story on the Better Business Bureau website. I hired some cleaning ladies to help with the stuff I couldn't get to, and had the carpet cleaned, $340. Even though it was clean, it wasn't move in ready and certainly not as beautiful as when I moved in. I knew there would be $ deducted, just didn't know how much or little. I scheduled a move out walk thru on my last day knowing I would not be able to clean anymore or fix anything. Brian did the walk thru (another very nice man). I showed him things that were in disrepair (that were to be done after move out per my agreement with LF) and he carried his clipboard, walked around and looked. I knew I did the best that I could, and now I would wait. Well, I was pleasantly surprised when I received $1500 back. They did not take more than was needed, or more than was fair. They used some of the deposit to fix up and clean, and returned the rest. They did not "cheat me" as claimed by others. Treat their rentals with respect, and LF will treat you in kind. read more

Again THANK YOU Brian, the Maintenance Person, who shines like a star. He is professional and works in a timely manner getting things done effectively. We try to care for the property before calling for help, thus relieving time and energy for Brian. This is the first time in my 70 years of life that I have had deal with a management company and I fine the Staff that I deal/dealt with being professional and helpful in a satisfying manner. And to Jessica, we are going to miss you greatly. Best Wishes! read more

Karen at LeFever Mattson Property Management is as good as it gets! She was very attentive to our specific needs as well as left no stone unturned when it came to answering our questions. After finding the property through Zillow, she called us back immediately to set the appointment to view. This is unheard of especially in this busy market. If anyone is looking for a place in the Sacramento area, be sure to look at the LeFever Mattson properties first as their customer service and attention to the large and small details is first class. Many thanks to Karen for all of her hard work! read more