Although we ultimately decided to sell our home instead of renting it out, I can't say enough good…read morethings about my experience with RNB Property Management. I initially spoke with Kristen, who took the time to explain the process, answer my questions, and let me know that Marshal would be following up with me. Shortly after, Marshal reached out and was incredibly responsive, professional, and knowledgeable. He sent me detailed information directly via email, answered every question I had, and made what could have been an overwhelming decision feel straightforward. Before contacting RNB, I had reached out to another property management company, and the experience paled in comparison. They weren't nearly as helpful and mostly directed me to their website for information. RNB's personalized service and communication really stood out. We were fully planning to move forward with RNB until our plans changed and we decided to sell our home instead. Even though we never officially became clients, I wouldn't hesitate to recommend RNB to anyone looking for a property management company. Their customer service is exceptional.

We did a application for a home at RNB rentals was told we were 2nd in line for the home and would…read morehave a answer by the end of the week if the applicants before us got the home or not after waiting all week on Friday March 13th we were told the house has been rented out and is off market we were asked if there were any other homes we were interested in we told them no unfortunately there's nothing else on their website we were interested in and asked for a refund on our applications no problems there they did agree to give us back our $200 dollars now fast forward to Monday March 16th only 3 days after after we were told the house has Been rented Out we see the home back on the market we hurry apply again for the home and reach out to RNB asking if we can possibly get our spot back as next in line for the home we were told had been rented out we called left a message they didn't answer they listened to our voicemail and emailed us back saying sorry no they go by 1st come 1st serve basis which i totally understand but in a case like this you would think since we were next in line for this home they would have called us and said hey the applicants before you didn't end up working out and will be putting the house back on the market but nope no phone call no email we just happened to see it back on the market now we went from next in line to 3rd in line I feel like this is super unfair because we only took our application off of the home because RNB told us it was RENTED and off Market hopefully they make it right

You know it's going to be a good company when it's one property manager giving another property…read moremanager a 5 star review. Gabe and his team at Allegiance are so easy and great to work with. It's been exceptionally hard to find help with some properties in the Sacramento area that I can't manage myself. During my initial search, most of companies I talked to in the area over promised and under delivered. From the first call, it was clear that they were lacking professionalism, industry knowledge and some never even called me back. I do have high standards of course as I myself have been doing the job for 10 years but I couldn't believe the experiences I was having with these other companies. When I finally found the Allegiance team, I was so relieved. Not only are they great at what they do and got these properties rented quickly, they are just fun to work with and very down to earth. Their knowledge, professionalism, fair pricing, and outstanding customer service also set them apart in the industry. They will continue to be my first choice in the Sacramento area and I can't recommend them enough. Thank you Allegiance Team! Highly Recommend!

My partner and I were very interested in renting one of the properties listed by Owen's Property…read moreManagement, but unfortunately our experience has been frustrating from the start. We've been trying to get in contact with them for about a week and a half through calls, texts, and even by visiting their office in person, only to find out that no one is actually there. The contact information listed online didn't seem reliable, and we were given different numbers to try instead, which only added to the confusion. I do want to highlight that Adam was great, he was responsive and got back to us in a timely manner. However, he isn't able to assist with property-specific inquiries, so we were referred to Jesse multiple times. Despite being told on more than one occasion that Jesse would reach out, at one point even the same day, we never heard back and were left waiting days without any follow-up. At this point, I can't imagine the amount of loss occurring due to this kind of lack of communication. Since then, we've moved on and are now working with another property management company and are in the process of signing. Overall, this experience has been disappointing, especially when we were genuinely interested in moving forward. It made the process unnecessarily stressful and left a poor impression of the company as a whole.

Mani went above and beyond to help us sell our home for maximum value. He has great connections…read morethat can get your house in the best condition for maximum offers. His team works very fast and efficiently, we enclosed a room in under a week! His staging team is also top notch. Mani knew we were under a very strict budget and he really went above and beyond to accommodate our needs. He was able to get creative and find solutions to help us with our budget being so tight. Overall, Mani is great to work with he is easy to talk with and presents himself in a very professional manner. Mani truly cares about his clients. Thank you again Mani! Sarah & Jeff

I called to inquire about a property, but the representative who answered was highly…read moreunprofessional. We told our desired move in date. After I was informed that the property could not be held for three months, a policy I found entirely reasonable, the representative abruptly ended the call. I was disappointed by the dismissive and unhelpful tone.

Dan and his team are amazing! They took all the pressure off dealing with our rental property…read more Everyone on the team is great!

After all of this had happened. I felt like it was some kind of unconditioned with sibling such as…read moremetaphorical kind of way. After a while, I started to see Dan, he showed up and showed him around. He explained how it work between with any Property Management and the owner while requesting for any work repair. There was one lady whom suppose to work with me named Stephanie (long story, but let me make it short simplifying thing), she mentioned she talking with owner for the past approximately 4-5 months , therefore no result. That how I was about to get Dan which I finally meet him. He fired that lady, Stephanie, then got another person. That all good. I rather reach out to Dan for any quicker responses. He is the main person. So, things happened, got things settle, and made a good deal for me for one month. It wasn't a bad deal and got most of the thing fix like ceiling fan in living room, replacement 2 fans/light upstairs, fix heather, eh, it was all taken care off. Alright then, that my simply journey story. I end up staying another year but more likely stay here 3 more year for the kids school. All that thing being happening, henceforth one I recommend go through it, however always get Dan or each out to him. Someone might help, but he is the one you actually need to take things care of. Heh, more attention for him. That a good thing. Happy holiday and upcoming new year. Be safe ya'll! Thank you Ferguson Property Management to make things easier. Glad to work with you. But the owner is something else and that doesn't want to respond. Now you know the difference. Best Regards, Sumeet

I've had a great experience with Keyrenters managing my rental property on Stanley Avenue. I…read moreespecially want to highlight Lizette, who has been incredibly helpful throughout the process. She's responsive, professional, and truly went the extra mile to get my house rented quickly. It's clear that she cares about both the property owner and the tenants, which gave me peace of mind. I highly recommend Keyrenters--and Lizette in particular--to anyone looking for a reliable and efficient property management company. Yvonne.

the worst company I have experienced so far! GO WITH ANYONE ELSE. Communication is almost non…read moreexistent until you complain about random maintenance showing up unexpectedly in your backyard with no prior notice. Unexpected work for months that was never discussed prior to moving in and then blamed the landlord and workers for not even letting us know the work had been finished over a month prior yet we were not allowed to use our premises (confirmed myself with the construction company who said Keyrenters was aware) Upon moving out, they also will keep money for repairs and promise to give receipts (CA law) and then they ghost and block you right after you move. Myself and other tenants have moved strictly because of this company and how awful they are with privacy, communication and unlawfully keeping your money without any proof or receipts (AB2801). Notice how their good reviews only come from landlords because they do not give a shit about tenants AT ALL.

Desiree is the property manager for my rental. She takes care of everything needed for my property…read morefrom repairs and maintenance to finding the best renters. She always responds promptly to my emails.. Since I live on the east coast having a competent property manager is invaluable. I recommend this company.

THEY TRIED TO RENT AN UNAVAILABLE RENTAL . I did not want…read moreto post this but we are outrageous because the way Delta handle their problem. Our agent is Michelle McGraw. She was mostly out of reach whenever we called her-there are two reasons a person is often out of reach: one is they are too good and has a lot of responsibility; OR they do not know how to handle their problem and is always busy to fix their mess. I believe Michelle is the second type. She advertised the add long time-almost a month before the place became available. We are well-planing people and we do stick with plan. I called her to see if we could come and check it out, she said we had to submit the application along with the fee for credit check before any further discussion. The next day we paid $60 along with the application. Few days later, she left a voice message saying that our credit check got approved and she wanted us to come and put deposit right a way. She also pressured us that she received many calling and there were a lot interest for that property. What?!??? We had not yet checked out the place and she wanted to take our money. Unfortunately, my wife wanted to finished the business quickly since she did not want to lose the place which we already paid for non-refund credit check. We agree to put in the deposit on July 10 but asked if she could schedule for seeing ASAP. After putting the deposit, Michelle NEVER called us for about 3 weeks. We patiently waited but our current place's agent asked us if we could move out a few days earlier so we contacted Michelle, like every single time, came to her voice mail which seemed like she never listens to it. I made several attempt to call her again even to meet with her assistant but often takes few days for them to respond. They eventually let me know that they could not let me move in earlier. Then the shock came, after paying for the deposit and waited almost a month we were supposed to move in on August 8th , on August 4th she called us and said that the place was not available, and that was bad news for me, and that do we want our deposit back. No apology. Wtf!?!? Just three days before we were supposed to move and after we packed all our stuff, made pre-inspection for the current place. My wife and kid's school will start in two weeks ... I was speechless when my wife told me about it. Now we are struggling to find a new place and face eviction from current rental property since they need us to move out as we had planed. I have not yet known if we can take any legal action again them, i am still searching if there is any chance. If any of you guys know how to deal with this kind of problems. Help me with advices, I believe they should be more responsible for this mess.

Recently completed my annual inspection and Adele was awesome! The entire process was easy and she…read moreaddressed all of my questions. Adele has been performing these inspections for me each year, and every time, it gets easier and easier. She is professional, thorough and doesn't leave any tasks unchecked. Thanks for hiring a great inspector RP!

Guy, this is absolutely horrible company!!! If you decide to rent from them, make sure you…read moredocumenting everything!!!! We move in when house had so much defects and at the end they took most from out deposit!!! Those problems were there before us but we paid for it! Btw, 2 month in the row they doubled charge us the rent, too. This is scams! I hope God will punish them for what they do to good people!

Mercedes was very rude and unprofessional. Asking simple questions leads to her hanging up the…read morephone in your face.

Easiest 5 stars ever. Scott and his team were a dream company to rent from. Wish we found them…read moresooner; in fact, we'd still be renting from them if we hadn't purchased our forever home. I've lived in a lot of different apartments/rental homes and Sac City Rentals was my best experience. Here are some examples: we noticed a few ants and reached out to Scott. The next day, a professional pest control company came over..never saw another ant after that. Also, there was a door that's didn't fully close properly. Scott's team was on it right away. We never had to negotiate with them or reach out multiple times to get anything fixed. Lastly, as a renter I appreciated receiving my deposit back (minus cleaning fees, which were very fair). After a previous (and horrible) experience with another property manager, this was so refreshing.

I am a new landlord in Heights CA. My experience from the first call to my property being rented…read morehas been outstanding. Janet is so knowledgeable and caring. She answered all my questions and has great suggestions went above and beyond to help me find a tenant. I almost lost a great tenant if it were not for her thinking quickly and suggesting a solution for both tenant and owner. The support staff is also very professional and responsive. From Richard listing the property and pictures on the internet, to Lisa and Tim facilitating the actual process, it has been a great experience. Thank you all for your help and expertise in the management of my property.

I DID NOT RENT FROM THEM: I did take two tours of places with them. They made it easy, and did an…read moreeasy preapproval form. They didn't make me fill out and pay an application just to view properties and Vincent was responsive, and helpful. I ended up renting somewhere else but still they were great with the tours and such.

Never called me back after I submitted an online request. Maybe too busy or just not interested?…read moreBut I would have liked to know...

Bless McCrary and the staff at Advent Properties were very responsive and easy to work with…read more Having had managed my own properties years ago, it is such a relief to have all the details and issues handled by such a competent group of professionals. I would highly recommend Bless and Advent Properties.