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    Lefty's Sports Outfitter

    2.2 (13 reviews)
    ModerateSporting Goods
    Closed Closed

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    9 years ago

    Helpful 1
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    7 years ago

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    7 years ago

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    7 years ago

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    14 years ago

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    9 years ago

    Helpful 1
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    10 years ago

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    12 years ago

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    10 years ago

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    11 years ago

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    10 years ago

    The store is nice and clean now and Mike and Kelly are so friendly and helpful. The store has changed for the better

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    10 years ago

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    12 years ago

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    JD Sports

    JD Sports

    1.6
    (7 reviews)
    1.9 mi

    New retail store addition to Inland Center Mall …read more Checked on new arrivals of sportswear! Very vast selection of brand names sportswear outfits and footwear ! Being a newly opened store customer service needs upgrade! No one stationed at the entrance to offer help ... busy talking by the service counter! Will come back next visit to check sale items for sure!

    My experience at JD sports is horrendous!! What happened to customer service! The manager who is a…read moreyoung tall female is extremely rude. I paid almost $200 for shoes and I needed help returning them. She did not bother to help. In fact she kept telling me to get out the way. This is my second time coming to return. The first time they told me to call customer service to help me with my broken link. I did that and I was told the transaction number would suffice for a return. I came a second time and she didn't even bother to look at her screen and try to help. It's laziness. I need help and the managers pretty much leave the customers on their own. JD should have a customer service where employees can call and help customers. She kept hinting I step aside as I'm trying to log in to the app to get information. My receipt was never emailed to me so I've been having issues with returning my product. However there is proof of my purchase. The issue here is that employees are not willing to go out of their way to help customers. This issue happened because the employee who rang me up at VG didn't sign me up correctly and the receipt wasn't emailed to me. She didn't even include y number she imputed 0's I'm on the phone for the third time with JD sports and again they are telling me the transaction number is enough. This broken system does not allow for smooth returns in a digital era. I would not recomend to purchase shoes here if returns are this difficult. After calling customer service for the 3rd time and a 45 minute call the customer service rep called JD sports for me and walked them through the process of processing my return. The manager Edwin Hernandez. Was the person I spoke with the first time I walked in to the store and attempted to return my item. He didn't even apologize for wasting my time. Nor for the lack of support for my issue. The initial response for these associates is call customer service. If they called customer service themselves and tried to help me it could have been done then.

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    Big 5 Sporting Goods

    Big 5 Sporting Goods

    2.9
    (32 reviews)
    6.7 mi
    $$

    He needs to improve at the store. This has to be the worst experience I've ever had at a big five…read moresporting goods do not shop here worst store in the area go to Redlands Loma Linda or somewhere else don't waste your time with these people big five sporting goods at 2150 E. Highland Ave. in San Bernardino has to be the worst store in the area don't shop here. Their manager Alanis no good. He will not help you get results and pushes customer service at you not understanding his own policies.

    Before entering the store, I wasn't sure if they were open since there wasn't a open or closed sign…read morein the window. Although there was no COVID-19 precaution signage clearly posted, I liked that all employees and shoppers were wearing masks while shopping inside the store. Once inside the store, I noticed employees hard at work stocking shelves. I appreciated being asked by an employee if I needed assistance not too long after entering the store. I like that all sport area are clearly labeled although I think was annoyed that I was unable to locate running items since there was no clearly marked running section of the store;the closest I could come to finding running related items was in the fitness section. Another minor annoyance was that although there were boxes throughout the store, they were completely out of hand warmer packets. The store is vey well laid out and is great for most sports enthusiasts but if you're someone who's main sport is running, you'll definitely have to look elsewhere for running supplies.

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    Lefty's Sports Outfitter - sportgoods - Updated July 2026

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