1. Legacy Salon

    1. Legacy Salon

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    Bolingbrook, IL

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    Legacy Salon

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

    By appointment only

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    Services - Legacy Salon

    Applying hair extensions

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    8 months ago

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    5 months ago

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    Niki Moon Salon and Spa

    Niki Moon Salon and Spa

    4.6
    (442 reviews)
    6.8 mi
    $$
    Women-owned & operated
    Luxury

    I really enjoyed my haircut here. They start with a shampoo which is always nice and relaxing. I…read moreasked My hair stylist for her opinion on my haircut and she was helpful with suggestions. I liked how my hair cut turned out! The salon has nice decor and looks clean.

    I went to Niki Moon Salon Naperville, for balayage and showed the stylist exactly what I wanted…read more Before starting, I specifically asked if she could achieve that look, and she said yes. After about two hours, I could barely see any difference in my hair. The only noticeable result was that my hair felt much drier and more damaged. She then told me that because my hair was very dark, she could not make it lighter. That is unacceptable because she saw my hair before starting and still told me she could do it. Since she could see that I was unhappy, she offered me a discount to come back a second time and redo the process to get the lightness I originally wanted. I went back, spent another two to three hours there, and after all that, she put a dark color over the lightened parts and left it on for about 20 minutes. The result was still almost nothing--just dry, damaged hair with barely any visible change. Even my friend could not tell that I had done anything to my hair. I paid $500 and got basically no result. If you have dark hair, I do not recommend trusting Niki Moon Salon for balayage or highlight or ... They may say they can do it, but in my experience, they could not deliver the result they promised. The stylist later said she put dark color over the lightened areas because I told her I did not want red or yellow tones. But I have had balayage done many times before and achieved lighter results without red or yellow tones. Avoiding brassiness should not mean making the hair dark again and leaving the client with no visible result. In my opinion, if a stylist cannot achieve the requested result on dark hair, they should be honest before starting instead of wasting the client's time and money. I do not recommend Niki Moon Salon for people who are not already blonde. This photo was taken right after her second appointment. Can you see any difference? I couldn't either! I also showed the hairstylist a picture of what I wanted. $500 for... nothing!

    Photos
    Niki Moon Salon and Spa
    Niki Moon Salon and Spa
    Niki Moon Salon and Spa

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    mimis beauty bar and braiding

    mimis beauty bar and braiding

    3.8
    (19 reviews)
    6.4 mi

    Made an appointment for knotless braids on 6/20/26 @ 5:30 pm with Adwoa. While filling out the form…read moreI noticed that Adwoa was not listed on the drop down menu so I sent a text message for assistance. I received a reply stating to go ahead and book and she would make a note that I'd only like to be paired with Adwoa. I thanked her and attempted to book but could not bypass the question for the Braider so I put anyone available. When I book, I always answer the question No to being paired with someone else if need be. I received several confirmation texts and emails with my appointment time for 5:30 pm with Adwoa. The day of my visit at 12:11 pm I received a text with an appointment reminder with Pokes. That same day at 2:30 pm I was asked to come at 4:30 pm which I agreed. At 2:55 pm I then received another text with an appointment reminder for Helena at 4pm. At that point I decided to keep my 4:30 pm because I would not have made the 4pm which I'm glad I did because she was still busy with another customer and did not get to me until 5pm. That is 2 changes to the Braider and 2 changes to the time. When I asked the Booker about all the changes and why I was rescheduled with 2 different people she said sometimes there are issues and they have to switch Braiders. She then asked if I listed on the appointment slip that I did not want to be paired with someone else and I told her Yes. She pulled up the appointment and showed me that I had requested anyone available but I explained to her that I was not able to leave that part blank because Adwoa was not listed on the drop down menu and that she had said she would make sure I was paired with Adwoa. She did apologize but that was not enough. She should have remembered my request or once I arrived, explained to me why I had been switched around and rescheduled. Although Helena did a good job on my hair, I think that this was a major miscommunication issue. I did reach out to Mimi as she requested before you do a review, but after more than 24 hours not hearing back from her, I decided to go ahead and do the review even though I was reluctant. I have been to this shop many times but this really disappointed and frustrated me that it was handled so poorly.

    My daughter went here for simple crochet braids for her birthday, and the results were beyond…read moredisappointing. She paid over $100 and came home asking me to fix her hair. The braids were the size of my thumb, and then on top of those huge braids they placed the crochet hair, making it sit on her head like a wig. To make matters worse, they left the entire back of her head with no hair, and the braiding was so lumpy that it looked careless and unprofessional. When she went back to express her concerns, instead of correcting their poor work, they told her she would have to pay again to fix it. That is absolutely unacceptable. For the money spent, the service and quality were nowhere near what anyone should expect. It was sloppy, rushed, and not worth the price. Do not put your head in their hands. Stay away!

    Photos
    Back of head after she just got it done
    Back of head after she just got it done
    The back of my daughter's hair after she went and paid to get her hair done!! Look at the size of the braids under the crochets.
    The back of my daughter's hair after she went and paid to get her hair done!! Look at the size of the braids under the crochets.
    Big open spaces! I tried to pit hair to cover but had to just remove everything

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    Big open spaces! I tried to pit hair to cover but had to just remove everything

    Legacy Salon - hair - Updated July 2026

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