Got a wax for the first time today, it went really well…read more They're super friendly, the facility is really clean, and the appointment was efficient and well run. I'll definitely be back

great customer service , I was made comfortable right away. Will definitely return…read more all around a very good day

Super easy and fast. What I love best about this is that it might hurt more for the actual hair…read moreremoval but immediately after they're done - there is no pain or tingly at all.

If you're looking for a place to get waxed, this is the place to go! I have a rosin/colophony…read moreallergy (main ingredient in traditional wax) that would make me break out in very hives that would last weeks. Sugaring NYC offers an organic solution to wax, sugar, water and lemon so there's no irritation or allergic reactions. I think it's a lot less painful than traditional waxing as well. The store is super pink, very clean, & everyone is super nice. I highly recommend their services and I think it's worth the price - the hair removal lasts 3-5 weeks and my hair has been coming in less thick and I've been told each time I go back it's getting sparser. -- I've been back here at least 5x and have established a great relationship with the sugarista, Jordyn. I highly recommend booking with her. She is so sweet and really good at what she does that the wax is essentially painless.

Perfect service as always from the staff here. They are friendly and helpful. They do an excellent…read morejob with waxing. I usually get my brows, chin, and lip but I've had the bikini line done too. I feel like a new woman when I walk out.

Had my first Brazilian today and will definitely be back! Jovana was amazing. She talked me through…read moreeverything and made it a very comfortable experience.

Move ahead 3 years and we are back at the location on Washington across from The Children's Museum…read more So I am glad to be away from the parking police at the building across from the library. During the day, parking here has not been an issue, can't speak to evenings and weekends. See my earlier review for specific directions because you enter the parking lot from North Ave. which is a one-way street heading west. (first street south of the Naperville train station). Enter the rear door from the parking lot, do not go to the front door of the building. There is a small waiting area as soon as you enter. After all this time stuck at home, treat yourself and go get beautified.

Angel did an excellent job with my first waxing. She started by sitting down with me, asking me…read morequestions. We moved to the exam table & she explained the process every step of the way. She asked me frequently if I needed a break due to the fact that with the first waxing of a frequently shaved area, it may be quite painful. She explained that it will get better with more frequent waxings--when the hair becomes softer & more sparse. She also gave me good pointers on how to manage for the next several days after the waxing to avoid complications such as ingrown hairs, etc. I will definitely be back in the recommended time frame!

Ashley is amazing! Facials are first class in a small beautiful setting. I'm so excited to have…read morefound this gem in Naperville!

This is hands down my favorite place to go for waxing and skincare. Plus she uses local companies…read morefor some of her skincare products that I just love.

Excellent place for getting any type of waxing done. I like…read morehow it's a transparent pricing system and the availability of appointments. They are all very accommodating and understanding and helpful with what it is you need done. Love the products too !

Service was easy. Store very clean and well designed. Staff was kind and happy to explain details…read more Would definitely go back for another waxing.

First time visitor for Brazilian - Alexis was amazing! Professional, friendly and efficient. She…read moreset me at ease by explaining each step and preparing me for the "rips". Front desk was courteous as well -Yanet(sp?). Products and packages were offered but by no means heavily pushed. A very positive vibe, comparable pricing for the area and convenient location will have my return business again and again! Thanks, ladies! P.S. 50% off this waxing service for first time visitors and free for just bikini!

Just went to get a wax at 6:55pm and the girl at the front desk said they're closed. On the door it…read moresays open until 8pm and it says that online as well

Elena is amazing. I would highly recommend her services, especially to those who want their skin…read moreto be brighter and healthier, or who need a relaxing facial. Her suite is adorable and there is plenty of parking. As a smart small businesswoman, she has considered all of those details that make a visit to her spa appealing, comfortable, and easy.

Love Spa Lane! Elena is the best. I've been to Spa Lane twice now, the first time for a facial with…read moremy bestie and I came back today for a microdermabrasion. My face always feels amazing when I leave!!! Can't wait for my next appointment. Definitely go see Elena. You won't regret it!