First, I'm a male. I describe to her what I want, and she does it "to a T". I've been doing it for…read moreyears with her. When you find something good, you stop shopping around. Plus, she's a wonderful person.

I have natural dark black hair and I'm looking to color it to dark chocolate ish color brown. I…read morehave no idea what kinda brown it should be, but definitely a color that is dark in the shade and a bit lighter than my current hair under the sun. Chong showed me the color samples, explained to me how the chemicals work and then she worked on her magic. She told me she mix 3 browns together to achieve the look I want. Omg, I love it!!! It's so subtle but I can see the color peaking out under the sunlight. By mixing 3 colors, she literally made mini highlights on my hair! I called to schedule my appointment, and I'm so glad I did! During my session there, I noticed she's extremely busy at the store.

I absolutely love Neo Bella Salon. It is a very clean environment. They are always on time and…read moreextremely friendly. Laura the owner is very kind and always greats you so warmly! I have been going to Monica for my color and she has been amazing. I like to do a lighter color in the spring/ summer and she is spot on! I also appreciate the products they use I have a sensitive scalp and have gone elsewhere and had a bad reaction. Never had this happen to me here. They have a very kind & amazing staff! I highly recommend Monica & Neo Bella Salon.

Monica was such a nightmare , she talked me into doing my hair extensions away from the Salon then…read moretold me she was cheating on her husband & started screaming at me on a regular basis ., hope she gets the help she needs & stops causing emotional trauma to clients. I dumped her & found a professional girl .

Great Experience at SALON FLUXX for men's haircut. The Stylist considered what I want and suggested…read morealso what's good for me and easy to style. Place is very cozy and welcoming and staff was very friendly and professional. Highly recommend if your looking for a god and quality haircut for men within the NAPERVILLE area.

excellent service across the board very professional first time there and they took the time to…read moreask questions and evaluate what was needeh

They charge you for things you didn't approve. Ask if you think they are giving you an extra…read moretreatment and how much they are charging. My bill was a shock.

This salon is great. Tried a few different stylists and they were all wonderful. They make me look…read moregreat every time.

It pains me to write this, but I feel it's necessary…read more My daughter and I have been loyal clients of your salon for years, regularly coming in to have our hair colored. We've spent thousands of dollars over time and built what we thought was a positive relationship with your team. However, I'm deeply disappointed by how I was treated recently. Months ago, I had to cancel an appointment on the day our beloved golden retriever passed away. It was an emotional, heartbreaking day, and canceling was not a decision I took lightly. Since then, I attempted to rebook verbally for a future date and called to confirm--only to be told you would no longer accept advance bookings from me. I was told I could only do same-day appointments due to "multiple cancellations." One of those was the day my dog died. The lack of empathy, understanding, or even basic professional courtesy in this situation is staggering. There was no outreach, no consideration for our long history as paying, respectful clients. Instead, I was shut out. This is not how a professional salon should treat anyone--let alone a loyal customer. I'm shocked and hurt by the cold, dismissive response I received, and I'm still waiting to hear from a manager. Frankly, I don't understand what kind of customer service process allows for this kind of treatment. I won't be returning, and I wouldn't recommend your salon to others based on this experience. It's a shame it had to end this way. Any other issues other than Julie the colorist and goodbye

Absolutely Ridiculous to charge customers your credit card surcharges...it's called "cost of doing…read morebusiness"... Look it up!!! Who does that??? Greedy and meanwhile very few experienced stylists left: You can't afford to lose more customers, there are plenty of good options around and they do not pass on their banking fees to us! After 5 years, it's time to take myself and family somewhere else.

Olivia did my color and cut and it was the best experience I've had to date at a salon! They have…read morebeen very cognizant of all customers' health and safety and have taken reasonable measures to make sure everyone feels comfortable and safe. Olivia spent 3+ hours doing a full set of highlights with toner and color and it was so worth the price and more. Better value from what I was paying at every salon I went to in the city. Only snag was originally I couldn't book an appointment on the website due to a technical error but the receptionist took care of it by phone and was very kind. Definitely recommend Olivia if you are a blonde. Can't wait to go back!

Hey, when Santa's gotta look jolly for the upcoming season, I go to Silvermoon, where the vibe's…read morealways friendly (even for an old guy, 1,753 years young!) and "T" knows how to get my old tresses lookin' good! Give Silvermoon a try! Your hair deserves to be pampered and they're all on my Nice List here on Hillgrove!

THE WORST SALON EXPERIENCE I'VE EVER HAD…read more I'm absolutely shocked and disappointed. As a model, my hair is a big part of my work and the stylist completely destroyed my look. I clearly explained that I wear my long sides slicked back behind the ears and asked for just a tiny cleanup and a slight trim on the sides. Nothing drastic. But what I got was the total opposite. Just look at the photos. Nothing is straight, clean, or professionally done. It's honestly hard to believe someone with such poor attention to detail is working as a stylist. Now I'm stuck with this mess and my styling options are ruined. I even don't know what to say or do. If you care about your hair avoid this place! And I paid $40 for this shit!

The mister and I have been customers for several years and we will continue to be because we don't…read moreexpect any drastic changes. He usually goes in for a hair cut every 1-2 months whereas I would go in once every 6-9 months. We would usually book our weekend afternoon appointments a few days in advance. Thus far, we have not run into any issues. We would arrive early or on-time and the appointment would almost always start as intended. There has been one occasion in which we were 15 minutes late but they were very nice about it and were still able to fit us in. We do not have a specific hair stylist. We usually just go with whomever is available so there has been a few times in which the haircut was not the most ideal, as in slightly longer at the top and uneven buzz at the back for a men's haircut. It is not a deal-breaker and it could easily be communicated and addressed.

I originally started seeing Renee Blew at Skin Theory and followed her to Marek Ashley -- and I am…read moreso glad I did. Renee has always been incredible, but the experience at Marek Ashley is on an entirely different level. The space is beautiful, elevated, and luxurious, making every appointment feel like a true escape. Renee is fabulous -- knowledgeable, calming, attentive, and genuinely passionate about skincare. She customizes every facial to exactly what your skin needs while creating such a relaxing and personalized experience. Combined with the elevated atmosphere at Marek Ashley, it feels more like a luxury spa retreat than just a facial appointment. If you loved Renee before, you'll love her even more here. Highly recommend.

I had a really wonderful facial with Renee at Marek-Ashley Salon last week. Renee was very…read moreattentive to my needs and made me feel very comfortable with the experience. The facial was probably the best one that I've ever had. The room is charming, calming, and cool. Well appointed for my needs, even a cute shell jewelry box to store my rings during my facial. The products for the facial smelled great and did a great job of gently cleaning and plumping my skin. The best part was Renee's massage and ability to work my skin in a way that made me look younger and fresher when we were done. At the end of my hour, I felt really relaxed, pampered and rejuvenated. I can't wait for my next appointment with Renee and a Marek Ashley facial.