UPDATE: We just had our carpet installed. We are so happy with the carpet we chose, and…read moreinstallation quality. The timing from the bid to installation was about a month. The carpet we selected was on backorder, so it took a couple of extra weeks for our carpet to arrive. Justin came out and gave us a bid on our project. We felt it was reasonably priced for such a high quality pet-friendly berber carpet and pad. We accepted the bid the day we received it, and a couple days later paid for the materials as down payment. Once installation was done, we would pay the remaining balance. I'm never comfortable paying for an entire bid upfront. I was happy with the payment terms and felt they were fair. Makayla called to set up the installation appointment once the carpet arrived at the store. I was able to make an appointment the following weekend which worked out great for us. Frankie and his son, Aiden, installed our carpet. They arrived on time at 9am, and completed our project by 5pm. We chose a patterned carpet, so placement was a bit of a challenge. We were so happy with the installation. We absolutely love our new carpet and pad! The new pad is so cushy! I would highly recommend this company. From start to finish, everyone was professional, helpful and accommodating. We will definitely use them for any future flooring needs.

Just had carpet replaced in a couple of bedrooms plus a walk in closet, and I couldn't be more…read morepleased with the product and installation. I chose a light beige, semi-thick shag to provide comfort to bare feet, and it looks and feels great. This is the second time I've used Carpet USA, and received stellar service both times. They were able to work with me on my timeline, and their install team is top notch. It's been five years since the first job they did for me, a large awkwardly shaped room, and the wall-to-wall carpet is still stretched tight with no wrinkles or visible seams. Thank you, Bjorn and everyone else at Carpet USA!

I paid a $1,000 deposit to finance a flooring project, under the explicit verbal agreement from the…read moresalesperson that the money would be refunded if the financing did not go through. Unfortunately, the financing was not approved, and getting my money back has been an absolute nightmare. I have sent multiple emails--which the salesperson confirmed he received and "passed to his supervisor"--yet I have received zero follow-up. I have called the office numerous times, only to be met with the same generic "we'll let them know and they'll call you back" response. Nobody ever calls. After weeks of being ignored, I've been forced to file a dispute with my bank to recover my funds. Be very careful with your deposits here; their communication and integrity regarding refunds is non-existent.

An interesting interaction today with one of their door-to-door salespeople. Totally ignored the…read more"no soliciting" sign on our door, denied that he was selling anything and instead insisted that he was only offering a roof "appraisal". When I explained that our roof was metal, he argued that it was plastic. Interestingly, I'd posted an early version of this review over on the G-site and someone responded that they were very sorry and that "...is not how we train our team." But I just went back and looked at earlier reviews and almost word for word, there are several reviews of similar interactions with a door knocking salesperson. Many of them have similarly apologetic replies. Make your own mind up.

Pat did such an excellent job repairing my carpet. I have a cat that gets trigger happy on the…read morecarpet near the doorway - impossible to hide! He came out within a timely manner and was able to use carpet from the closet to repair the area. You can't even tell there was damage before! He also had samples on hand to patch the carpet he took from the closet, which was very much appreciated. I'll be sure to hire him again for any carpet repair I need.

This is my second time needing Pat due to pet damage he is so quick and when I tell you that it…read moredoesn't look like any damage was done what so ever and he is fair he's not going to charge you a arm and leg !!!

We have worked with Elegant Tile and Hardwood Floors for a number of different projects in our home…read moreover the course of two years, and they never disappoint! They were always polite, arrived on-time and honest about their expert recommendations. But most importantly, the quality of their hard work far exceeded our expectations! We would not trust any other company to help us with our flooring or remodel our bathrooms - we're lifelong fans, and look forward to the next time we're able to work with this great team on another home project.

Elegant, perfect, majestic, spectacular, meticulous, friendly, efficient, magical - all of these…read moreadjectives can be used to describe the job that Vlad and his crew did on our hardwood floor installation. They completely transformed our house. We had some terrible, old vinyl plank hardwood in our living room and hallway. And when they took it all up, there was water damage from the previous owner. No sweat - they completely repaired and replaced everything, brought it all up to code, and were done with the entire job in 2 days. We will be hiring Elegant Tile and Hardwood for every project we have from here on out. What a great crew. Friendly, great communication, always on time, leave the place absolutely spotless, fun to be around. They're such pros and this is such a great family-owned business. 1,000 stars!

I was a poor disabled veteran looking for pieces of stone to make the patio waterfall I'd had in my…read morehead for YEARS. AMERICAN STONE helped me make it a reality by providing the stone. I worked all summer making faux rocks from cardboard, & reclaiming wood from around my apt complex, with the goal of it running by my Oct birthday. Although I missed my birthday by a couple weeks from some last minute fixes, today it runs! Im pretty proud of how this turned out.

Please note, American Stone has moved. Their new address is - 9306 N. E. 72nd Ave…read more They continue to offer excellent service, and products.

Had a great time here and found a great tile solution!…read more Product: 4 stars. If you're not set on a specific tile and have a smaller job then this is the place for you! We were looking for 21 sq feet and had just a general color scheme in mind and within 5 minutes we had three great options and one we just could walk away from! Only missing a star for a limited selection, but they do retail as well if you need more options. Service: 5 star. The service was great with excellent knowledge of the product and responsive customer service. Price: 5 star. Most tile appears to be heavily discounted.

Awesome place to buy high-quality tile at a great discount! Their mosaic tiles are almost half the…read moreprice of what you would find at a home improvement store and they are much higher quality and open to the public! Definitely check here before buying tile. It can be a bit hard to find but there is a vinyl "Thompson tile" banner at the end of the parking lot and a door next to the loading dock. The lady at the front desk was very helpful and nice! We will definitely be back!

Great experience, we came in for a small job, and ended up making plans to do the small thing, plus…read moreour living room, plus our kitchen. Sam was super friendly and helpful-- excellent, personable service on the initial visit. We're looking forward to completing our job-- I'll update when that's done.

Zero stars. My installation was less than a year old and it's peeling up. Not cheap service and…read moreterrible customer service if you question them at all. So many options in the area, so would never choose the place again. Even my builder has sworn off of them for future needs- go elsewhere.