Phenomenal customer service, products, and prices. I have been communicating with Ian and he has…read moregone above and beyond to help me out. Much appreciated all the way from Florida

I have been doing business with Gilmer Wood for 40 years and always got great wood on an honest…read moretally. Pleasure to do business with

Amazing customer service and support I have been a customer…read morefor over 40 years The staff is very knowledgeable and accommodating. A pleasure to work with. Greg Johnson's Roofing Inc

Nice clean shop with good supply of roofing supplies. My only complaint is the management has made…read morea deliberate decision to loudly stream NewsMax 24/7 on the largest TV known to humanity right by the front desk. It never varies. Really folks? Dumb business move and pretty offensive to a customer base in assuming we all drink the red-hat Koolaid. Plenty of other suppliers in town that will get my business.

The perfect place to search for treasures for your next home project!…read moreIt'd been awhile since I'd been in but stopped in with my sisters to hunt for some items for her upcoming home improvement projects. I had forgotten how many fun items they had to search through! They have about everything you can think of from doors to drawers to cabinets to lighting. Just about anything your home improvement heart desires. I learned they offer classes as well, how neat! The staff is friendly and helpful. Definitely stop on in for a fun treasure hunt!

Street parking right or front can be sparse and you may need to park a couple blocks away and walk…read morein. Immediately when you walk in is a section of cabinets, then plumbing items, then a full lighting and light fixture section. If you need any kind of drawer pull, handle, or hinge - you just might find it here. They also have a vast wood section. I didn't find what I was looking for but I've scoured really cool tile squares here before. Can be hit or miss. Also a good place to donate leftover building material.

Heidi was very helpful and friendly. She showed us different selections and provided us with…read moreguidance. We appreciated her guidance. It will help us with our selection decision.

Hi guys! I'm so glad I found you! I saved literally 50% of my remodeling budget…read more Very cool customer service! Your free delivery is a great bonus that I did not expect. I wish you the best. I will recommend you to everybody. I spent a lot of time searching for a good deal, and I found it here.

I needed a front door with an arched top replaced in the Villebois neighborhood in Wilsonville,…read moreOregon. After paying for a beautiful, expensive door, I still had to pay to have it stained and installed. And, after three tries, Western Pacific was unable to deliver the correct size interior trim. Now, three years later, the "stiles are separating from the curved top rail" (their diagnosis). The door is coming apart and no longer swings freely. They have told me that the door is out of warranty and there's nothing that they can do. I need to find another company and pay that company to fix THEIR poor quality product. I find it extremely poor business to sell a product that they refuse to stand behind. As for "customer service", I had to initiate contact throughout the entire process. Their response was never timely or proactive.

I don't think they're hungry for business. I have been waiting for 3-4 months just to get a quote…read morefor carpet installation. I picked the carpet and filled out the requisite online form and never heard back from anyone. It took leaving multiple messages and more weeks of waiting to finally get someone to respond and schedule a visit to measure our space. And now, weeks later, I still haven't heard anything back from them. I thought they were in a sales business. Apparently not?

Difficult to get initial response I called and they have an…read moreextensive menu . I selected a menu and it cycled back to original voice who answered the phone I'd rather talk to a person than a menu computer

Great selection, and the people were so helpful explaining the pros and cons to the different…read moresurface types.

These folks are great. Fantastic selection and attitude. The employees on the floor dropped…read moreeverything to give us a tour and help us find exactly what we needed.

Crosscut Hardwoods is part of the Emerson Hardwood Group. They have the largest selection of…read morehardwoods in Portland (or so they say). They have given themselves the nickname "the woodworkers's candy store." They have both domestic woods as well as exotic woods. They also have plywood, marine grade wood, veneers, and more. If you are looking for wood floors, cabinets, counters, or decks, this could be the place for you. I visited their showroom and got a wonderful introduction to their store and products. The company has been around since 1907 which is very impressive. They work with importers and they also have their own mill. The staff was wonderful in explaining the benefits or drawbacks of different kinds of trees for hardwood, as well as the pros and cons of engineered wood. I don't know that I am in the hardwood floor tax bracket quite yet, but I love seeing all of the options. I find showrooms like this to be quite inspirational regardless. It would be a dream to one day have a live edge wood slab and they have some wonderful large pieces for that.

Nothing bad but a shout-out to whoever answered my call. I was seeking an exotic wood which they…read moretold me that they didn't stock but referred me to a competitor. That's enough for me to keep them in mind the next time I'm seeking wood for a project.