Looks like they took down my review well I am not going away! Here is my updated review. If you're thinking about using Legendary Auto Repair in Cumming, GA, do yourself a massive favor and stay far away. I made the mistake of trusting Chad Reynolds, the owner, with my truck for a transmission rebuild/replacement, and it turned into one of the worst experiences I've ever had with a business -- of any kind. Chad had my truck for over 4 months, during which time he claimed to install two rebuilt transmissions, including a genuine Ford remanufactured one. All of it was a lie. After finally getting the truck back it was like no work had been done at all and was worse than when i brought it to him. A qualified mechanic confirmed that none of the claimed work was done properly -- if at all. It doesn't stop there. Chad repeatedly promised me a refund, acknowledging the issues and delays -- then ghosted me. Over and over again, he gave his word, and every single time, he failed to follow through. Not one promise, not one deadline, not one commitment was ever honored. It's clear this shop operates on deception, stalling tactics, and bad faith. There's nothing "legendary" about this place unless you count legendary dishonesty, incompetence, and disrespect for customers. I lost thousands of dollars and months of my time . If you value your vehicle, your money, time, and your sanity, do not trust Chad Reynolds or Legendary Auto Repair. They'll lie to your face, take your money, and leave you worse off than when you walked in. UPDATE... I put my truck on a lift to document the trans numbers and what do you know its my original transmission....No remanufactured unit was ever installed as promised for 4 months. This guy is a fraud. Also, if you have have been scammed by this business please email me at legendaryautofraud@outlook.com We can share information and help each other with legal action. There may be enough fraud here for a class action law suite. read more

WARNING - WARNING- WARNING WARNING: Avoid Legendary Auto Repair in Cumming, GA at all costs! This shop, run by Chad Reynolds, is a nightmare. They'll keep your vehicle for months, make false promises, and claim to install parts that never actually go in. In my case, Chad strung me along with lies about multiple transmissions being swapped, including a "genuine Ford remanufactured" one--which turned out to be fiction. My truck sat for four months, and when I pressed for the refund he promised several times, he dodged, delayed, and failed to deliver. This isn't just bad service--it's deceptive, dishonest, and completely unprofessional. If you value your money, your time, or your vehicle, stay far away from Legendary Auto Repair. Also, beware of the reviews on his website. They're front-loaded with "good" ones that don't tell the whole story. Read the bad reviews carefully--they reveal the true pattern of fraud. Do a little research on the web you don't have to look far to find out that this shop is one to stay away from. If you've been scammed by this shop, please email legendaryautofraud@outlook.com and join our group dedicated to exposing this operation and bringing the owner to justice. read more

I took my truck to Legendary Auto Repair in Cumming, GA for a transmission replacement. Chad Reynolds, the owner, had my vehicle for 4 months, during which he claimed to install two rebuilt transmissions, including a genuine Ford remanufactured unit. That was all a lie. When I finally got the truck back, it still wasn't driving right. A reputable shop later confirmed the work was either done incorrectly or not done at all. Chad/Owner repeatedly promised a refund, acknowledging the situation -- but never followed through. He dodged calls, delayed everything, and showed zero accountability. Not a single promise or commitment made during this nightmare was honored. Every deadline missed. Every explanation full of holes. What I got was months of runaround, thousands lost, and a truck that still needed real repairs. Chad Reynolds runs his business with a mix of arrogance, dishonesty, and total disregard for the customer. If you value your time, money, or vehicle, do not trust this shop. Legendary Auto Repair is a textbook example of how not to run a business. Stay far away. You'll regret it if you don't. read more

Terrible shop, terrible owner. Chad Jonathan Reynolds is a scam artist, a thief and a liar. He charged me $1200 for a repair that was never completed and he broke my airbag in the process which cost over $1000 to fix. He had my car for over 6 weeks and continually lied about the progress and returned it to me in worse condition than when I dropped it off. He never refunded my money even though he said he would. He gives good mechanics a bad name and should be shut down for good. He's owned several other shops in north Georgia that he has closed due to lawsuits etc. Stay away from legendary! read more

He has such a good scam going I actually let him steal from me twice. Both times he "ordered" parts that never came even though I paid for said parts. First time I just dropped getting part because he was going through serious "family" matters. This last time he basically just told me to go F... myself. He took $1400.00 from me. After chasing him around for weeks, He gave me $500.00 of my money back to make sure we had no "bad blood"! He is extremely likable so be wary. You will not see it coming. read more

Every time I come here it's been really good and same-day service pretty much no appointments needed. I've come here for 3 different cars and each and every time I've been pretty much in and out and also this might just be the cheapest place for an oil change around. Also clean and tidy as well. Plus service is really friendly. read more

very fast service, efficient mechanics. they installed my catalytic converter so fast it took LESS than a business day, and the part works perfectly. Chad is an honest business man and he's sure to get your vehicle working right. If you need car help, you should be going to this place no doubt ! read more

BEST FREAKING PLACE EVER! I had a hard time finding anyone to give it to me straight and no sugar coating things to make a buck. Chad has been unbelievably helpful and fixes any problems that I have. read more

The owner Chad refuses to play his employees. He leaves poor excuses to bad reviews, and has now threatened me personally. Spend your money somewhere where your mechanic gets his fair share. read more